Every review we hold for the Luton office, from every platform, shown as written. First names only.
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5/5
GoogleThis Review is for Tom Barker, manager of LUTON HAART 10-12 Wellington St, Luton LU1 2QH. He is one of the best estate agent manager I have ever come across. He guided me all through my sales process. He was very helpful and the best part was the service, he provided. You can reach him anytime and he will communicate with you on a regular basis for a hassle free process. I believe he is an asset for HAART and should be rewarded for his service & dedication.
Sikder Β· 31 December 2019
Agent replied
Dear Sikder Rahman, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Luton estate agents
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5/5
GoogleThe rating is a rating for the AGENCY Haart Lettings. However, I would like to highlight my rating is 5 as this is for the service, which Eunus has pro actively delivered. I had emailed several times, however I wasn't getting a response from the Agency........ Then Eunus Ahmed contacted me at time of renewal of my contract and was the person whom I dealt with. He was a very good listener and understood my needs and followed through in ensuring they were met. Thankyou so much Eunus for all your kind help and support. It's people like you who make it happen π
Nikki Β· 11 November 2024
Agent replied Β· 9 December 2024
Thank you so much for the lovely review Eunus Property Management
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5/5
GoogleWe have bought several properties through Haart, and I have just sold one recently. As a team, they have always been a pleasure to deal with, for this last sale, Ali who negotiated it, was always helpful and available, and actually sold the property before it was even posted on the internet, for asking price. This would suggest that the property was valued at a correct market price. One can not ask for more than that! Tom is always a pleasure to meet, and available for good advice when needed, and their lettings team also very efficient and professional.
Obviously the agent one uses when buying is not always a matter of choice, if the property you are looking for is on a sole agency, but given a choice buying, and certainly when selling I would recommend Haart in Luton every time.
Thank you for your help.
Anne Β· 29 July 2019
Agent replied
Dear Anne Sivi,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Luton estate agents
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5/5
GoogleThe sale of my property was dealt with in a very professional way by Jonny.
Jonny found a buyer within 2 days of the property being on the market and although this buyer pulled out without giving a proper explanation as to why, Jonny had another buyer ready to proceed almost immediately. Jonny was very helpful in chasing things during the selling process and the sale was completed very fast.
I would have no hesitation in recommending Jonny and Haart for the sale of any property in Luton. I will definitely be using them for the sale of another of my properties in Luton.
Jeremy James
Jez Β· 29 July 2019
Agent replied
Dear Jez James, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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5/5
GoogleAmazing experience of buying our property this has been a journey with professionalism and hands on ability to achieve both parties goals, Masum Ali has been outstanding leader for both parties very professional, supportive with communicating and organising skills, an absolute pleasure to work with. His efforts to move the process were seamless. He has kept the entire process together and moving forward with his positive and professional work ethic going above and beyond his remit. We thank him and the team I would highly recommend him as he is an asset to the Haart agency.
Haniff Β· 29 July 2019
Agent replied
Dear Haniff Kazi, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Luton estate agents
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5/5
GoogleAfter going through several Estate Agents to find the right house to buy it was apparant not to expect much from a service and communication point of view. However, after finding the right house which was handled by Masum at haarts, faith has been restored in the Estate Agency sector. His manerism, prompt communication and proactiveness is second to none. Even after the deal had been done and was STC, he was still very accomodating in meeting our request to view the house in more than one occassion, which tends to be a less of a priority to some Estate Agents. I would highly recommend Masum for his professionalism. Well done and thank you Masum.
Shujath Β· 29 July 2019
Agent replied
Dear Shujath Miah, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton
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5/5
GoogleMason remained professional at all times. We very much got the feeling Mason was trying his best to find us a suitable property, and accommodating to our needs . Mason showed enthusiasm at all the properties we viewed with him. I had to go abroad for a couple of weeks, Mason still managed to liase with other family members as instructed to keep them updated about each property. We were very happy to have worked with Mason, I have bought and sold properties before not everyone is like Mason. I am sure Mason is a great asset to the team at Heart Luton.
Sara Β· 29 July 2019
Agent replied
Dear Sara Chowdhury, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for taking the time to leave us this information about your recent visit. Take care! Mason Janes
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5/5
GoogleVery pleased with the service I recieved from Matilda and Thomas at Luton haart.From the get go Matilda understood the type of property I was after and constantlty emailed me properties matching the criteria. Arranging a same day appointemnt to view a property was always possible. Throughout the process Both Matilda and Thomas kept me in the loop at all times and I also recieved excellent mortgage advise from their in house mortage advisor Salmah. Brillaint overall experience with the team at Luton Haart would recommend to all.
Umar Β· 29 July 2019
Agent replied
Dear Umar Khan, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Luton estate agents
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5/5
GoogleI dont know where to begin with Haart. We had an agent by the name of Runell Islam who was God sent. He literally did everythihing he could do and went out if his way to make sure we got the right home for the family. When it came down to handling matters, Runell was incredibly easy to talk too, had a friendly smile and a very professional attitude.
Runell was always available to answer any of our questions, even if this was out of working hours and even had us view two of the properties we couldn't make our minds on MULTIPLE times, in order for us to consider all the facts in making that final decision.
Referencing for a new property can sometimes be a daunting procedure and a nightmare to get through, but Runell made this process comfortable by keeping us calm and helping us understand what we needed to do each step of the way till referencing was complete. When we was worried or confused Runell kept us updated continuously without fail and always assured us with a positive attitude and outlook that really contributed to our experience in getting our new property
Thanks for the unforgettable participaition you displayed Runell, Honestly! & the due diligence from the rest of the haart team
Yours Sincerly
Hailton
Hailton Β· 29 July 2019
Agent replied
Dear Hailton Francisco, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Luton estate agents
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5/5
GoogleAs potential buyers we have been very pleased with the service from Haart. Matilda listened to our requirements. When the property we hope to buy became available she knew it ticked a number of our boxes. Her enthusastic recommendation caused me to look more carefully at a time when I may well have brushed it over. We have fallen in love with this property and are proceeding. She has been so patient and reassuring at a time when so much is at stake! Thank you Mitilda at Haart. SL and RL.
Suzanne Β· 29 July 2019
Agent replied
Dear Suzanne Lightowler, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents
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5/5
GoogleMy overall experience with Haart in Luton was great, with all the staff being useful as well as polite and professional, however I would like to thank Hasnain, in particular, for all his help in advising my sister on how to set up her buy to lets and how it all works from an interest only mortgage point of view. He has a whole load of knowledge and has given me a great view of the town especially with me not being there. He is a great asset to the Luton Haart team and I look forward to invest there along with my sister.
Hasan2303 Β· 29 July 2019
Agent replied
Dear Hasan2303, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Luton estate agents
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5/5
GoogleIt has to be Jordan or no one else. Jordan was determined to get a perfect home for me despite the hurdles and disappointmens. He was never tired of my calls / emails. His smiles were very therapeutic and soothing. Thank you Jordan, permit me to live you a β€οΈ.
Chizoba Β· 30 November 2023
Agent replied Β· 30 December 2023
Hi Chizoba, many thanks for your kinds words. All the best! Jordan, Haart Lettings Luton
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5/5
GoogleI have worked with Micheal from Haart Luton on various properties ive rented out and he has always exceeded my expectations on his dedication at marketing and find the most suitable tenants. I would not hesitate in using Haart on any further rental projects.
Dave W
Dave Β· 20 February 2024
Agent replied Β· 21 March 2024
Thanks once again for your kind words, and we look forward to working together in the future
Michael and the haart Lettings Luton team
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5/5
GoogleβEunus Ahmed has been outstanding in his professionalism. He efficiently handled the renewal of my contract and has consistently been helpful and supportive. His dedication to ensuring a smooth process is greatly appreciated.β
Nabzi Β· 10 October 2024
Agent replied Β· 24 October 2024
thank you for the kind words, glad we could assist you
Eunus Ahmed Haart PM
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5/5
GoogleI have always dealt with Vesaim for information and specifications related to the contract. He has been always available and, in the past, happened to solve mistakes quickly and effectively. Very reliable agency.
Alessandra Β· 3 October 2024
Agent replied Β· 24 October 2024
Thank you so much for your lovely review
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5/5
GoogleIt has been a great pleasure dealing with all members of Haart Luton branch, especially Kitty Hills who has been very prompt with her response in managing our property. She has been keeping us informed at all stages and followed it up with a phone call when necessary.
Thank you very much Kitty for such efficient top-rated service.
Kind Regards
Bhavin
Bhavin Β· 30 December 2022
Agent replied Β· 30 December 2023
Thank you for your kind words Bhavin! We are glad that you have received a positive experience in dealing with Kitty in the property management team.
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5/5
GoogleZee and George both great fellas serious about helping sell houses. Highly recommended!
S Β· 8 August 2026
Agent replied Β· 22 August 2026
Many thanks for your kind words and great review .
Looking forward to working with you to sell your beautiful home !
Kindest regards
Luton haart
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5/5
GoogleThe current Team at Haart Luton have done an excellent job re-letting my Property in Luton. A great deal of work had to be done after the previous long-term tenant left. I have been impressed with the personal service that I have received from Michael Birley, and his much appreciated advice. And Jordan Jones was extremely efficient in finding a replacement tenant in quick time.
Ian Β· 16 June 2022
Agent replied
Hi Ian. Thank you for your positive feedback. Haart Lettings Luton
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5/5
GoogleExceptional customer service from Luton Haart estate agent in Wellington Road.
Agent Kam Banda displays the epitome of professional first class customer relation skills. Kam was extremely polite and courteous irrespective of how ridiculous my queries were as a first time buyer; Kam would always provide comprehensive advice to all my queries.
After searching for a property for approximately 8 months I started to feel extremely frustrated at the lack of transparency displayed by local estate agents.
I was fortunate enough to liaise with Kam who had my best interest and even though I was unlucky in purchasing the initial property Kam had offerered. Kam went out of his way to inform me of a pending property which was set for sale. I was able to strike a deal with the owner and come to an agreement to purchase.
The purchase process lasted three months with Kam keeping me informed and in the loop consistently which I sincerely appreciated and made me feel at ease even though this was the largest purchase I had ever completed.
For any first time buyer I would strongly recommend Kam as your first point of call. He is a gentlemen and sincerely honest individual who will have your best interest.
Haart Luton you have restored my faith in reputable and totally transparent estate agents which in all honesty is a dying breed, please keep up the good work.
Regards
Ridwan Ahmed
Ridwan Β· 31 December 2017
Agent replied
Dear Ridwan Ahmed, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents
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5/5
GooglePerfect, clear, and effective communication throughout the whole renting process. Always willing to help and clarify potential doubts. Very good rental agent. Thank you, Armaan Ali. From Ellen and her brother Ransford.
Shadrack Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind review - Armaan haart Lettings
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5/5
GoogleI have instructed Marcus from Haart Estate Agents Luton for the sale of my property. Marcus has been very professional and communication has been fantastic. He has hit the ground running and in a matter of 24 hours he has arranged perspective buyers and investors to view the property. Thank you to Marcus for bringing this onto to the market swiftly.
Dance Β· 13 November 2022
Agent replied
Thank you for your kind review
haart Luton
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5/5
GoogleWe have a very good service from Thomas Barker and his team at Haart Luton. All of them were very respectful and never pushy. Irfaan is very dedicated and made sure we get best service possible for sale of our property! The whole team have been nothing but professional, calls have been answered and emails responded to immediately. Most importantly they do not force decisions and respect our privacy. Best wishes
Puja Hassan
Puja Β· 30 December 2020
Agent replied
Dear Puja Hassan, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Luton
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5/5
GoogleShort Recommendation for Ryan Tift, Haart Estate Agents
I highly commend Ryan Tift of Haartβs Lettings Department for his outstanding support. He guided me with clarity, patience, and empathy as I prepared my β¦
George Β· 13 February 2026
Agent replied Β· 28 January 2026
Thank you for taking the time to leave your kind review for Ryan - Haart lettings, Luton
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5/5
GoogleGreat service, all staff were really friendly and helped me throughout the process. I would like to thank Sabrina and Tom specifically as they were very kind and understanding and gave us the appropriate guidance when needed. Thank you once again for your time heart!
Henna Β· 21 January 2024
Agent replied Β· 21 March 2024
Thank you Syeda for your lovely review, all the best with your lovely new home :)
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