5/5
I would like to say a big thank you to Laura McCord at Nock Deighton for very efficiently supporting us with our recent house purchase. Laura was very proactive, responsive and helped at every stage to ensure the move proceeded quickly.
Trusted Agent profile · Ludlow
★★★★★
387 reviews across 1 platform
12 Bullring, Ludlow, SY8 1AD
Nock Deighton's office in Ludlow, at 12 Bullring, is rated 4.7 out of 5 across 387 reviews on 1 platform, including 387 Google reviews rated 4.7.
Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
5/5
I would like to say a big thank you to Laura McCord at Nock Deighton for very efficiently supporting us with our recent house purchase. Laura was very proactive, responsive and helped at every stage to ensure the move proceeded quickly.
5/5
I would like to say how helpful and professional Debbie was when I contacted Nock Deighton regarding my property, as always. I will be using you again in the future.
Thanks Adrian 🙏
5/5
I would highly recommend Nock Deighton and in particular Viv Jones, she has always been very punctual, non-invasive and and generally just lovely to deal with. She is an asset to the company and has made our dealings with Nock Deighton truly a delight!
5/5
I have had various dealings with Nock Deighton team over the years, I’ve always found them to be very professional and friendly bunch, nothing is ever to much trouble, I Mainly deal with Natasha Collier and Ashley Chapman-Kelly they are my 2 favourite people, nothing’s is to much trouble and they are always happy to help. If you are a landlord looking to rent out your property or your a prospective purchaser or seller, I can 100% guarantee you will be very happy with the Nock Deighton team.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Shaun 🙏 …
5/5
I have been living in California for 30 years! Trying to keep contacts with family and do business are both very difficult. Having 6,000 miles away and 8 hours distance is not easy! I had a very old cottage in Shropshire. When it was rented out, it was necessary to find a company to manage it. I was very lucky to find Nock Deighton! Many people working there were very helpful and professional and I can point to Natasha Collier, who was always helpful and efficient - I couldn't have done with her! I would also point to the helpfulness of Ashley Chapman-Kelly.PositiveResponsiveness, Professionalism
Thankyou Simon 🙏 …
5/5
From start to finish, the team at Nock Deighton were great. They were professional and supportive at what could have been a difficult time with selling our late parents house. From talking to Slawek with an initial enquiry, Chris conducting the valuation then Phillipa managing the sales process, it was seamless. Special thanks should go to Laura who kept us regularly updated with viewings and feedback during the advertising period and to Hazel in aftersales who was competent and encouraging ensuring completion date was met. In fact we completed earlier than expected, especially remarkable as it was during lockdown. Thanks to you all.PositiveResponsiveness, Professionalism
Thankyou Lisa 🙏☺️ …
5/5
We have just completed on buying a house through Nock Deighton and I can’t thank Ashleigh enough for being an amazing, professional sales progressor. She’s kept us up to date throughout every step and helped with any enquires we had, which has been so valuable especially being first time buyers. Thank you Ashleigh! ☺️
5/5
Natasha has been quite helpful over the period of my tenancy. Responding to emails at a reasonable pace and being helpful. Well done Nock Deighton on a service well served.
5/5
I can't praise the staff at Nock Deighton highly enough. The whole team are friendly, professional and efficient and a pleasure to deal with. Chris's approach to marketing is the best I have come across, both in terms of the quality and his willingness to work with us and discuss options. He is very approachable and was always there to answer questions and solve any issues that came up - this is a reason in itself why I would wholeheartedly recommend Nock Deighton Ludlow. I always felt listened to, which made a process I never enjoy far less stressful than it could have been. Chris even did an extra visit to the property to sort out a question that arose during the conveyancing process, which was above and beyond anything I would have expected. Hazel in the Sales Progression team was also wonderful. She solved problems and questions that arose and handled a lot of communications with both our buyer and seller that kept things going smoothly and considerably reduced the stress involved. I would say that this was as important as the marketing in making sure that we actually exchanged contracts on both sale and purchase.
Thank you for the review. It was a pleasure
5/5
Chris waited patiently for me to be ready to put my house on the market, Abi was efficient and helpful in handling viewings and my sale and Laura was always reliable and communicative in the office. A good team.
5/5
We brought a house through Nock Deighton, with our point of contact being Corrabeth Bishop. Corrabeth was a pleasure to deal with, always replying to our queries promptly and professionally.
5/5
Philippa Jackman-Day is the best project manager in getting a sale/purchase to conclusion, taking a very personal & active role in ensuring that the whole process keeps moving. Fantastic in keeping everyone informed & in doing all she can to get any issues speedily resolved. Thank you, Philippa - it wouldn't have come together so speedily without you. Zoe
5/5
In dealing with Slawek Zalewski recently, in finding a new tenant for our rental property in Ludlow, we found him to be extremely courteous and efficient. Slawek managed to install tenants in the property within a couple of weeks from when the property was made available. The documents for signature were presented to us in a timely manner. We should hope to deal with Slawek in the future.
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
5/5
Nock Deighton has overseen the rental of my house with great efficiency and courtesy. They swiftly found a reliable tenant and have undertaken obligations such as gas, electricity and fire examinations very promptly always informing me asap. Laura, Tracey and colleagues have been delightful and have been most patient with my enquiries, statements and other matters always undertaking requests in a most pleasant manner. Ten our of ten!
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
5/5
Let's face it, selling a house is another one of modern life's dreaded chores ! Debbie at Nock Deighton has made the whole process a lot more bearable. Debbie has been helpful, friendly and straightforward. She has dealt with my house sale in an efficient and thoroughly decent manner. Thank you kindly for your help and guidance !
5/5
I would like to say how helpful Tracey Jones has been to us whilst Nock Deighton have been looking after our property. She is unfailingly polite when dealing with us whilst handling some very difficult situations. We are most grateful.
5/5
Had to log a call with Nock regarding a rather urgent issue at the property, and Tracey wasted absolutely no time in attending to the call with no extra effort on my side! Thanks Tracey!
1/5
Absolutely atrocious service!! My Husband contacted the Ludlow branch on Saturday 22nd September to ask for a viewing of a rented house on their books for Friday 28th @ 3pm, he was told the letting team were busy and as we currently live in Spain he gave my email address so they could contact us. No response by Monday lunchtime, so he rang again and spoke to another person who was most apologetic, but ensured him that someone would contact us via email ASAP! No response again by Tuesday lunchtime, so he rang again and spoke to yet another different person who was also very apologetic but would pass the message on to the unobtainable lettings team!! It is now Wednesday late morning and still no response!! This is incredibly annoying as we are only in the UK for 4 days (which was explained to everyone spoken to) and need to view as many properties that we are interested in within that time period. However thanks to what we can only assume is an extreme lack of communication between the staff or a complete indifference to our needs this property will not be one of the properties, which I'm sure the current Landlords would find very disappointing!!
Good afternoon, I completely understand your frustrations and will strive to increase the level of service you receive from here on end. This is not how we usually operate, my colleague Laura has booked in your viewing and sent another potential property to view. Please do not hesitate to contact myself, Chris Kemp Branch Principal if you need anything in the future. I hope your viewing turns out to be a success and increase your view of our company. Kind regards
5/5
Excellent experience with nock Deighton. Helpful agent Abigail kept us fully up to date re viewings and during sale process. Would recommend to prospective buyers and sellers. Happy result. Thankyou
5/5
We've recently purchased a property in Ludlow and Ashleigh has been excellent - friendly, professional and very helpful throughout.
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
5/5
Ashliegh and the team have been fantastic from the start. Extremely helpful, nothing was too much trouble. They always put us at ease with every phone call and kept us up to date with the process throughout. Would highly recommend them to anyone. Thanks so much guys you've been amazing!!!
5/5
Laura has been so kind and really helpful in trying to find our dream equestrian property . Laura has been extremely thoughtful and considerate when taking into account of our requirements. I would highly recommend Laura and an asset to any team ! Thank you so much lorna and Phil
5/5
We have just started the process with this agent, and all our dealings have been very impressive. Special thanks to Isabelle Hubbard who took our call and got things moving, and to Laura McCord who is now on the case. We feel very much that we are in good hands!
5/5
I am very happy with the service provided by Nock Deighton. The whole team were professional throughout the process and in particular Debbie went above and beyond what you’d normally expect from an agent. I would not hesitate to use this service in the future so keep up the good work and thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Nock Deighton's Ludlow office has 387 reviews across 1 platform: 387 on Google.
Nock Deighton Ludlow is rated 4.7 out of 5 across all 387 reviews, and 4.7 out of 5 on Google from 387 reviews.
Nock Deighton Ludlow, 12 Bullring, Ludlow, SY8 1AD.