Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll the staff at Nock Deighton, and particularly our lead agent, Abigail Anderson, have been fantastic. From the outset everyone was professional, efficient, friendly and helpful. As a non-standard property, the marketing was excellent and the team were effective in targeting and contacting possible purchasers. Once we had a sale, they were diligent in ensuring it got over the line, patiently encouraging and cajoling the other parts of the chain below us to fall into line. Abi has been tremendously supportive and helpful, and has the patience of a saint to deal effectively with the problems created by others in the chain.
Philip · 5 April 2025
Agent replied · 2 September 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleRecently purchased a property though Nock Deighton Kidderminster and Olivia went above and beyond to make the transaction go as smoothly as it did. Communication was prompt and she is a real asset to the company. Thank you!
Rachael · 19 March 2026
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleMy purchase through Nock deighton in kidderminster was a great service .
Olivia went above and beyond with helping me through the purchase with a long chain she stayed calm through out the procedure and we have moved successfully.
Nancy · 26 February 2026
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleBuying through Nock Deighton was a very positive experience for us. We had committed sellers but it was helpful to have Nock Deighton keeping the process on track and as an invaluable source of help and information. Thank you to Laura in particular!
Mike and Fran B.
FB · 26 October 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleWe purchased our new home through Nock Deighton. All of the staff were really helpful. In particular we dealt with Olivia, who was so incredibly supportive and efficient and made the process very smooth. Nothing was too much trouble, 100% recommend. Thank you again. Emma & Jake 😊 …
Jake · 3 August 2025
Agent replied · 2 September 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleWe recently sold our flat through Nock Deighton. Everyone we spoke to was helpful but our particular thanks to Abigail and Olivia, also Laura, who between them helped us survive the usual frustrating process of selling a property. Many thanks to them all.
Geoffrey · 26 September 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleWe had great support from Nock Deighton in Ludlow during the purchase of our Victorian home. Despite some chain delays, Olivia was unfailingly professional, attentive, and proactive. Excellent service throughout, thank you!
Charlie · 26 November 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleGreat service from Nock Deighton especially Laura McCord, who was very supportive throughout the whole process of selling our house. Thank you Laura
Marian · 26 January 2026
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleWe recently sold a property through Nock Deighton. All the staff were very helpful. In particular Olivia, whose attention to detail was much appreciated, making things go very smoothly. Brilliant! Thank you. Jane and Dan
Daniel · 6 August 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleAlthough it has been a long time selling my mothers house, due to problems with links in the chain. We could not fault Nock Deighton in particular Abigail Anderson who at all times was optimistic & professional. We definately would recommend Nock Deighton.
Chris · 25 April 2025
Agent replied · 29 May 2025
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleBought a property through Nock Deighton's Ludlow office. We dealt with Abigail Anderson who was very professional and responsive. As a purchaser, this was a very positive, and easy experience, therefore I would highly recommend this agents services.
Gary · 29 April 2025
Agent replied · 26 March 2026
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
★★★★★ 5/5
GoogleSelling a house is supposed to be stressful but with Nock Deighton it has been easy. Corabeth Bishop came to see me and explained everything very clearly and was a pleasure to deal with as is Abigail Anderson, she is delightful, and very helpful. The brochure was very good, and I accepted an offer 15 days after it was put on the market!
Abigail Anderson & Claire Messenger could not have been more supportive and helpful. With buyers who proved to be difficult, they were both patient, informative and worked tirelessly on my behalf. I happily could recommend Nock Deighton and especially Abigail!
Lesley · 6 December 2024
★★★★★ 2/5
GoogleDisappointing. I was not advised about different rates of commission, a main sales feature i.e. potential for a holiday let was missed, there were numerous errors in the first two brochures. e.g. Storeys spelt as 'stories.' Lights were left on after a viewing despite my request to switch them off. ND lost my front door key. I needed to request reimbursement for a replacement key. I had to chase for replies to emails. There were no ‘away from my desk,’ notices when staff were unavailable. The website opening time was wrong as staff were in meetings at 9am with no cover staff for phones. Staff contradicted each other. I was told a viewing had been cancelled, when it had been delayed for an hour. Staff did not pass on my messages to other staff correctly. A member of staff was 25 minutes late for a viewing with me on a property. I drew the manager’s attention to the above and asked for £100 reduction in the £3,000 fee, for poor service. A deduction of £50 was made which, whilst appreciated was disproportionate to the inconvenience, added stress and time unnecessarily wasted. I would not use Nock Deighton again.
Lee · 9 October 2024
★★★★★ 5/5
GoogleFrom the Get-Go we both thought we were in the hands of a professional team at the Ludlow branch of Nock Deighton... we weren't wrong. The whole team have treated us with friendliness and professionalism. Our home is a hidden gem in Ludlow and Isobel totally got my style of decor, not everyone does. Follow-up calls to people viewing the property were a lovely touch keeping us in the loop of the feedback. We have now sold STC and have been handed over to the the main offices of Nock Deighton. Although we are assured we can still contact the team in Ludlow, I for one feel bereft! Many thanks to Chris and the team, hand on heart we both will and already have, recommended Nock Deighton to our chums.
Linda · 4 August 2022
Agent replied · 31 May 2023
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
★★★★★ 5/5
GoogleHaving recently met Philippa Jackman-Day I was thrilled to discover that someone actually does what they say they would do, which appears to be rare in today's world!! Philippa rang me back as promised and each question I asked, she was able to answer them fully and in detail. I found her very warm and welcoming and currently looking for a house to buy, will now use the services of Nock Deighton because of my very positive experience!
Thanks Philippa!!!!!!!
Hayley and Darren Thomas
Hayley · 8 June 2022
Agent replied · 8 June 2023
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
★★★★★ 5/5
GoogleThanks very much Victoria for sorting out our recent boiler replacement. You've helped us out on this and so many other of our property concerns. You and the Nock Deighton team provide such a hiqh quality and reassuring service. Well done.
David · 19 April 2026
Agent replied · 8 June 2023
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
★★★★★ 5/5
GoogleMoving into a new home and a new area is never a straight forward process but the support of Abigail Anderson and all the team at Nock Deighton made for a easier experience.
Even when events outside of our control tested us, the availability and transparency of communication and patience, helped to ease the process.
A thanks to Kathryn for supporting our additional visits to the property whilst the sale was proceeding.
Ian · 26 November 2024
★★★★★ 5/5
GoogleSlawek Zalewski and his team were so fantastic - and really managed to get us out of a tricky situation with our completion date fast approaching! I cannot thank him enough, and I really do recommend Nock Deighton - he is very dedicated to his role and the company provides excellent customer care and super service. Moving in date is tomorrow - excited to spend the year at the gorgeous property managed by this agency!
Lucy · 31 May 2022
Agent replied · 31 May 2023
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
★★★★★ 4/5
GoogleSelling one's home is a stressful process, especially in the period of the pandemic, but Chris Kemp and in particular Laura McCord helped us through the process. It is important to be kept abreast of information affecting the sale and Laura promptly returned our phone calls and did her best to keep us informed. Slawek Lalewski was also extremely efficient and responsive to our queries along with Debbie Perrott.
We had a large number of viewings which was encouraging but the advertising material set people's expectations at a very high level and in retrospect there were several viewers who could have been filtered out.
I would also like to mention Ashleigh Dunn, our sales progressor who had to struggle with our demands for progress reports and uncommunicative solicitors. Ashleigh was always positive and cheerful and complemented the service provided by the Ludlow team.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 27 August 2021
Agent replied · 8 June 2023
Thank you Mike, a long road, however we got there.
★★★★★ 5/5
GoogleI called and chatted at length with Philippa Jackson-Day. She was lovely! Both very professional, informative and couldn’t do enough to help me. I’m in the process of looking for a property to purchase and now have absolute confidence that Nock Deighton will do everything that they can, to find me a new home and help with all the surveys and solicitors that I require. Their services go much further than just finding the house. Once again, Philippa was a fantastic first contact, as her help was second to none. Many thanks Debs Carroll-BeerPositiveProfessionalism
Debs · 27 August 2021
Agent replied · 8 June 2023
Thank you very much, Philippa is a star and a valued asset to the company
★★★★★ 5/5
GoogleIn praise of Dawn Clarke and her team in Telford. If you haven't yet seen Dawn Clarke's website/blog, take a look, you will be impressed. It is full of valuable information. If your looking for a property, buy to let investment, a tenant or a landlord this website is a must. And if you contact Dawn with a question, as I did, you will receive a thoroughly comprehensive answer.
What an asset.
Carolyn · 3 September 2022
Agent replied · 31 May 2023
Thank you for your recent Google review. Your feedback is invaluable to us and is very much appreciated.
★★★★★ 5/5
GoogleMy wife and I have just bought a house in Cleobury Mortimer through Nock Deighton. We can't thank Laura McCord enough for her efforts in getting the purchase over the line. She was absolutely brilliant in the process. She replied promptly to emails and phoned to give us updates on a regular basis. Bravo Laura, you are a credit to Nock Deighton. Without you, I doubt we would be here!
Glenn · 10 November 2024
★★★★★ 4/5
GoogleWe wanted to move to Ludlow and the one and only property we liked was with Nock Deighton. I contacted them and they arranged a viewing of the property which was done with the owner. We immediately put our house in Bristol on the market and sold quickly so put in an offer on our dream property which was accepted.
Abigail was looking after us during the whole process and she was great at getting back to our emails, questions etc.
As anybody knows that has moved house it’s not an easy process, especially when you’re moving out of your familiar area but Abigail made it smooth and relatively painless so we’d like to say thank you.
Marika · 28 May 2024
★★★★★ 5/5
GoogleThe perseverance and assistance shown by the staff in particular Laura, Debbie and Slawek at the Ludlow office was second to none. Firstly they helped us to secure us a fantastic rental property in Ludlow and then complete on a lovely property in Lydbury North. We think it's fair to say the purchase of the property in Lydbury North is up there on the list of difficult and at times bizarre transactions we have ever come across. So much so the elderly owner even suggested moving in with us! Debbie and Laura's support was absolutely key in completing on this property and we are sure that without their help this would surely have fallen through.
Kerry · 8 June 2021
Agent replied · 8 June 2023
Thanks Kerry 🙏
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