Trusted Agent profile · Lowestoft
★★★★★
2,604 reviews across 3 platforms
142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
Part of Minors and Brady, see every office.
Minors's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,604 reviews on three platforms, including 306 Google reviews rated 4.9.
306
Reviews on Google
This office
424
Reviews on Facebook
Business-wide
1,874
Reviews on Trustpilot
Business-wide
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
TrustpilotTop notch!
The care and commitment shown to us by Cassandra has been everything we needed. She has been in regular contact and made the whole process as smooth as possible, nothing is too much trouble, she has been a delight to work with and I would have no hesitation in recommending Minors and Brady for their professional service.
5/5
TrustpilotPersonal service, friendly staff.
From the start Minors and Brady were so much better than our previous agents. As we struggled to go towards completion, and when we were kept waiting - pushed from pillar to post by the solicitors, Rosie at Minors and Brady always fought our corner. She was cheerful and kept on chasing them on our behalf. Very happy to recommend Minors and Brady!
5/5
TrustpilotI am always impressed by this agency
I am always impressed by this agency. Yesterday in particular was no exception.Hannah met us at a property and was perhaps one of the nicest agency employees I have yet to have met. Not only was she genuine in her approach to us but she was clearly very knowledgeable about the house she had listed. This is s rarity nowadays. Because of my experience today I am likely to gravitate towards Minors and Brady in the future. Although the house wasn't suitable we were made to feel as if our potential custom was most welcome.I cannot hesitate to recommend Hannah snd Minors and Brady enough......
5/5
TrustpilotMinors and Brady is an exceptional…
Minors and Brady is an exceptional estate agent that goes above and beyond to make sure that their clients are satisfied. The company has a professional and knowledgeable team of agents who are dedicated to making the sale process as smooth as possible.One standout agent at Minors and Brady is Caitlin, who provides exceptional after-sales support. She is attentive, responsive, and efficient, ensuring that everything is handled flawlessly during and after the sale. Her dedication to her clients is unmatched, and she truly goes above and beyond to make sure that everything is taken care of.Overall, I would highly recommend Minors and Brady to anyone looking to sell their property. They are a reliable and trustworthy estate agent, and their team of agents, particularly Caitlin, are committed to providing exceptional service.
5/5
TrustpilotBuying a new home is a very stressful…
Buying a new home is a very stressful process and what you need most is someone you can talk to, someone who you feel is on your side and someone you can check in with to find out how much progress has been made. Caitlin Cannell was this person when we bought our new bungalow recently. We struggled to get answers from our solicitors but in the end it was Caitlin who got those answers for us. She set up another viewing for us which enabled us to talk directly with the seller which was invaluable in finding out more about the property. Caitlin was the first to congratulate us and helped us when we asked questions about the keys. I have to say I wasn’t overly impressed with Minors and Brady over the purchase itself as we took a few days haggling over the price and once it was agreed heard very little from them but in the end we were pleased we had Caitlin on our side.
5/5
TrustpilotFriendly, professional, helpful
We arranged a viewing on very last minute and Minors & Brady were very friendly and without any issues accommodated the viewing. Lewis Hunt was waiting for us at the property for extra 20 minutes as we were travelling from far away. Lewis was able to answer every question we had, and helped us through the whole process. Thank you very much Lewis for being so kind and patient and for helping us to get our new home !
5/5
TrustpilotOUTSTANDING level of professionalism and expertise
Minors and Brady have re-designed the estate agency business model. They ACTUALLY do what they say they are going to do. They are genuinely enthusiastic, creative, hardworking and diligent. Rosie Turley is a deal maker goddess! Things got very tough on our transaction and she remained tenacious and resourceful. Also the Marketing and Sales team stepped up creating great materials and professionally engaging with viewings and negotiations. They are great at this job - I used to work in property, so my opinion is based on experience. Good luck Minors and Brady you are great ! Thank you for everything - you have earned every penny on this transaction !!
5/5
TrustpilotThanks Jess!
Jess did a fantastic job at keeping us in the loop! It felt like she always had time to give an update either over the phone or via email. She really helped ensure the communication between everyone in the chain and their solicitors was there. Thanks Jess for making moving house a little bit less stressful!
5/5
TrustpilotAmazing Service buying our first home
My partner and I recently purchased our first home in Lowestoft. Ange Henderson was amazing from start to finish and we are incredibly thankful for her supporting us up until our completion date. I would highly recommend as I have nothing but praise for the service Ange provided us!
5/5
GoogleHannah was very professional and patient when showing me around a property to view, Hannah is a great ambassador to minors & brady and I would have no hesitation in recommending her or them as a company to others.
Dear Brett, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Hannah, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotMinors and Brady Caister sold our house…
Minors and Brady Caister sold our house STC within 5 days of being on the market. I can’t recommend them enough, especially Mia who kept us updated throughout the whole experience and was always there when we had any questions. Darryl came out to our home to help us go through the contract and get our house up and he was also brilliant. Also big thank you to Aisha who took the house photographs - they were amazing!
5/5
TrustpilotEmily was fantastic
Emily Bygrave was very knowledgeable, well-prepared and professional. She answered all of our questions and gave us some great detail we wouldn’t have thought to ask for eg. Where the original door was and how the house was extended over the years. She was early to meet me and made an excellent impression - and very patiently stayed in the lovely garden with me on a very very cold day while I looked at every detail. Thanks Emily!
5/5
TrustpilotClaire Wilson was superb to work with…
Claire Wilson was superb to work with on our sale, which was no easy task with such a huge chain. Claire was extremely communicative and always on hand when required. I cannot fault the overall customer service of Minors and Brady and highly recommend to anybody looking for an estate agent.
5/5
TrustpilotJoe was an absolutely amazing member of…
Joe was an absolutely amazing member of staff to deal with after having a property fall through yesterday he bent over backwards to get me a new property sorted same day in the space of a couple of hours couldn't recommend the minors and brady team at Caister highly enough
5/5
TrustpilotVery professional and patient.
Nagilla did an excellent job facilitating the sale of our house. She dealt with all of our questions and issues immediately and in a professional manner. It would of been a lot more difficult if we didn't have her helping us every step of the way. Would recommend Nagilla and the whole Minors and Brady team for those wishing to sell their house.
5/5
TrustpilotFantastic for first-time sellers
M&B have been absolutely fantastic for the sale of our first house. In particular Rosie, who has been an absolute star and pleasure to deal with and was incredibly helpful in talking to our onward purchase agent to hurry them along for various things! Also Jack, who was great at explaining everything for a first-time seller and really great to talk to. Kirsten from marketing was also super helpful when we were putting the house on the market to begin with. I honestly didn't think it could be this pleasant dealing with an estate agent - I would not hesitate to recommend them to anyone, and especially for first time sellers - they are so patient and knowledgable.
5/5
TrustpilotExcellent Teamwork!
Jess at Lowestoft branch in the after-sales department was nothing but professional, understanding, patient and good-humoured throughout our journey!I cannot thank her enough. This also extends to the entire team, especially Ollie, Connor, Maisie and all the gang!It wasn’t an easy process but they kept us fully informed and updated at all times.HUGE THANKS!!!
5/5
TrustpilotProfessional and knowledgeable
James was very professional and promoted the property well with suggestions. James had a good sound knowledge of the property. He also did a follow up call and took time to understand more about our requirements and current views on the properties we had seen. A very good first impression of both James and Minors & Brady.
5/5
TrustpilotThank you Jasmine Fitt
Minors & Brady have been brilliant from day 1. A special thanks to Jasmine Fitt in the after sales team. Jasmine has been excellent in keeping us upto date on our sale & purchase, constantly chasing our solicitors and has responded to all our queries quickly. Thank you so much.
5/5
TrustpilotClaire at Minors & Brady
Claire at Minors & Brady has been great. Always kept in touch with any updates all the way through and got straight back to us if needed. I have never used an estate agent that works so hard to help with everything. Thank you Claire it’s been a pleasure from start to finish.
5/5
TrustpilotHighly recommend Joe!
Rang up to sort out a valuation as we are looking to sell and spoke to Joe Finnegan who arranged the appointment with ease and allowed me to choose a time best for me, was very informative and helpful with the questions I asked! Highly recommend as it was such a quick and easy experience and very genuine!
5/5
TrustpilotClaire Wilson excellent after sales service.
Claire Wilson our after sales coordinator at Minors and Brady expedited our house sale very efficiently. She gave excellent after-sales service. Gathering information on progress and hold ups she kept us well informed throughout. She's always pleasant and friendly ready to help which is so encouraging when you are uncertain of procedures and processes. Positive approach helped no end to overcome problems and doubts seeing things through to a happy conclusion. Thank you Claire. Carol and Ray Jones
5/5
GoogleWe had a property viewing with Hannah, and as first time buyers she made us feel very welcome and as if she had all the time in the world for us whilst viewing the property! She was very professional and she will forever be our favourite property consultant as after our viewing we got our offer accepted for our first home! Many thanks Hannah!
5/5
TrustpilotMagenta is a great asset to your company.
Magenta was extremely helpful and knowledgable and spent a long time answering our questions and showing us around the property. We wanted a video to share with our daughter and Magenta very kindly let us use her phone and then sent it through to us to share. She is a great asset to your company. Carol and Stephen Moggridge
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