Trusted Agent profile · Lowestoft
★★★★★
2,606 reviews across 3 platforms
142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
Part of Minors and Brady, see every office.
Minors's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,606 reviews on three platforms, including 306 Google reviews rated 4.9.
306
Reviews on Google
This office
424
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
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Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
TrustpilotClaire Wilson was brilliant
Claire Wilson was brilliant! She always kept us up to date as the sale progressed. Nothing was too much trouble for her - phone calls were answered quickly too which certainly made a change from other agents I've dealt with! Efficient and friendly Claire really helped take away some of the stress involved in house moving. Many thanks.
5/5
TrustpilotGreat experience!
My experience so far with Minors & Brady have been excellent. From the valuation to the photos to the marketing to the viewing and selling, the process has been simple but informative and clear. Kirsten (Stimson), in particular, gave me the confidence to go ahead with selling when I was unsure if I could cope with the whole process. Matthew was also very clear about which steps I needed to take and how to take them once the house sold. Everyone I have dealt with has been professional and efficient, a great experience in what could be quite a difficult one.
5/5
TrustpilotNagilla was an absolute superstar
Nagilla was an absolute superstar, and never once let us give in to anxiety, despite the many delays. She always explained things and kept her patience when we asked questions, no matter how silly they were. I honestly feel like she's been with us at every step of the way. I cannot thank her enough.
5/5
TrustpilotSuccess!
Working with Kirsten on marketing my property for sale was a great experience. Nothing was too much trouble. I wanted some editorial input on the written details and photos promoting my house and Kirsten stayed with me on the whole journey. We were working to a tight deadline and I was making a lot of changes. Kirsten never lost her sense of humour or professionalism throughout. We made the deadline and my house sold in 2 days. You can't argue with that! Thanks Kirsten!!
5/5
TrustpilotHi Hannah,
Hi, just wanted to thank your consultant Hannah who represented Minors and Brady for our recent property viewing in Lowestoft, Norfolk. A town and country we are completely in the dark over, living and hoping to move here for our retirement.She was extremely knowledgeable and her bubbly friendly and professionalism was outstanding. Thanks again Hannah and although we haven’t found that perfect property we will undoubtedly bein touch when we are able to arrange another property search.Many thanks Ian and Karen Perry
5/5
TrustpilotI have been dealing with Lee Mortier…
I have been dealing with Lee Mortier for a house purchase. Lee has been great, he helped to get me the property I wanted after lots of phone calls back and forth. Lee has kept me updated and always called me straight back if not been available when I have called him. Lee is friendly and does his job very well. Would highly recommend him.
5/5
TrustpilotWe've just bought our first house…
We've just bought our first house with Minors and Brady and they have been very helpful throughout.
Thank you for your review, Oliver. Buying your first home is a big step, so it’s great to hear the process felt well supported throughout! It’s lovely to hear you’d choose to work with the team again!
5/5
TrustpilotProfessional, friendly and welcoming
Having arrived in Norfolk to hopefully find my forever home I could not have wished for a warmer welcome. I met up with Emily Bygrave for my viewing who proved to be organised and professional. Emily easily answered my questions even out of hours. We met up for a further viewing which went equally as well and I was left in no doubt buying through Minors & Brady would be a good experience. Thank you Emily.
5/5
TrustpilotAmazing as always
Amazing as always, after a bad experience with another agent I went to minors and Brady, used them twice now and the service has been amazing. Big shout out to Jessica for her weekly updates and being on the ball all the way through
5/5
TrustpilotBrilliant from start to finish
Had the pleasure of Minors and Brady selling my house for me. From the word go they have been helpful in every way, I put my house on the market expecting it to be on there a while and they managed to sell it within 4 days. incredible! Thank you to Rosie Turley as our after sale representative I can’t put into words how helpful she was from weekly calls to check upon us right through to pushing for completion at the end and even managed to push a completion through a week early! So thank you it really wasappreciated! Also just want to say thank you to dan overy he was our representative at the very early stages of our sale and without him we wouldn’t have sold the house. Anyone looking for a top estate agent I can’t recommend minors and Brady enough.
5/5
TrustpilotWell done Cassandra!
Cass has been with me throughout my house purchase and has been a solution amazing. She has ensured things went as smoothly as possible and when things turned a bit tricky about completion date she chased things up and has worked really hard. I thoroughly recommend .minors and Brady for a future house move.
5/5
TrustpilotLee Mortier was brilliant from start to…
Lee Mortier was brilliant from start to finish, as were Connie and Emily. Connie got us a viewing as soon as I called, which was the day the house was advertised. Emily gave us a tour of the home shortly after and Lee and Emily both helped us to negotiate with the seller for a successful accepted offer. It was a smooth and easy experience. I would love to say I will use Lee and the team at Minors and Brady again but I probably won't because I don't plan on ever leaving this beautiful home once I'm in :)
5/5
TrustpilotRestoring faith
We have been looking at houses with several different estate agents and to be honest most don’t have a clue ,this is the kitchen , this is the bedroom. You can see where I am going with this. I was speaking with my son and he said try Minors and Brady as he knew Jamie.As it so happened we found a house to look at from them.We made appointment very friendly and happy to help.we meet the agent, a young person and I was thinking ,here we go again. I could not have been more wrong. Friendly, happy, very knowledgeable, a good listener I’ll stop there. I just want to say that Jamie and other’s train and treat your staff well. And a special thanks to Emily Bygrave for restoring my faith in the young generation.
5/5
TrustpilotA huge thank you
A huge thank you to Cass at Minors and Brady for helping us through our house sale. She was there at every step and dealt with all the issues as they arose in a professional and timely manner. She was brilliant at keeping us updated and following up any queries we had. We experienced exceptional customer service from Cass, Connor and the rest of the team throughout the sale and I wouldn’t hesitate to recommend Minors and Brady as a result of our experience.
5/5
TrustpilotAftersales at its best.
Having an aftersales agent assist you throughout the whole buying and selling process was fantastic.
Thanks for your review, Simon. It sounds like a more complex move than most, so it’s great to hear Julia kept everything clear and moving despite the differences between the English and Scottish processes!
5/5
TrustpilotWe were greet by Emily with a very warm…
We were greet by Emily with a very warm smile that put us at ease straight away. She gave us the relevant information that we need and, were glad that she was not pushy, and did not try to sell us the property, which would have put us off. Very professional and easy to talk to. Information we need going forward was spoken about at the end of our visit. Just the estate agent you want and need, thank you Emily.ing
5/5
TrustpilotAbove and beyond support
Claire has been an ever present support every step of our journey from one home to another, providing a personal above and beyond. The support, communication and commitment has been incredible, to which, has made this process easier to navigate. Claire is behind you every step of the way and truly wonderful, cannot thank enough.
5/5
TrustpilotMuch appreciation for Minors and Brady team!
We can not speak highly enough of Claire Wilson in the aftersales team. We sold through another Estate Agent and quite frankly are disappointed we didn't choose to sell through Minors & Brady as well as purchase. Claire was incredibly efficient and I truly believe were it not for her our purchase wouldn't have gone through. Cannot recommend them any higher if I tried and if we ever move again, Minors & Brady will be our first port of call!
5/5
TrustpilotWe have been very Happy with Minors and…
We have been very Happy with Minors and Brady they really have made our moving experience stress free and easy to manage,Beth kept us informed through out,and helped with all our enquiries, and I did email and telephone her a lot but she was always very good with answering my questions and putting me at my ease.I feel confident that going forward any issues or queries we have with our new rental property will be sorted quickly and professionally. Thank you Beth, Luke,and James for finding us our new home.
5/5
TrustpilotThanks Nagilla for excellent service…
Thanks Nagilla for excellent service with selling my property, will highly recommend to friends and family after dealing with a difficult sale from a separation she was always on the other end of the phone to help and got the job done. Also Jack, Adelaide and Dan who i dealt with in the early days again thankyou all so much for all that you did too. The customer service was excellent from start to finish will highly recommend Minors and Brady.
5/5
TrustpilotGreat communication
Minors and Brady Caister were incredibly helpful and knowledgeable throughout the entire process. But a really big thank you to Aysegul Capti in after sales, excellent job, always there to answer questions, bringing everything together, handled everything efficiently and kept me informed every step of the way, thank you.
5/5
TrustpilotI had a viewing with Lara a few days…
I had a viewing with Lara a few days ago. She was very friendly, enthusiastic about her work and explained all of my questions regarding the property. Thank you!
Thank you for your feedback. We are glad to hear Lara’s friendly approach and enthusiasm helped answer your questions clearly and made the viewing a positive experience!
5/5
TrustpilotClaire Wilson Minors and Brady
Claire Wilson from Minors and Brady was a real star when it came to my house purchase. She was able to chase up those involved to get the sale through as quick as it could be done and I'm greatly indebted to her professionalism for such a smooth house buying experience!
5/5
TrustpilotAuction vs Private Treaty
I considered putting this property in an auction to achieve a swift sale but opted for private treaty and the whole process went through more smoothly than I could possibly have imagined. Minors & Brady sold their service on the basis of what they do after the sale is agreed and they certainly delivered, particularly Asyegul.
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