Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
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5/5
GoogleWe would like to thank Hannah Graver for a first class service at a viewing yesterday. She was welcoming and professional, and above all incredibly patient with us as we spent far longer at the property than we expected. She knew everything we wanted to know about the property without pointing out the obvious as some do, and made the whole experience really positive for us. She also arranged a follow up visit promptly and came straight back to me with detailed answers to my further questions. Well done Hannah!
Bob Β· 26 October 2022
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5/5
GoogleHannah showed us a property yesterday, excellent knowledge of the property and area. Hannah was friendly, professional and made us feel very comfortable. Nothing was too much trouble, Hannah allowed us to view the property a couple of times and was helpful with suggestions/ ideas as to how to improve it.The property owner was ill and Hannah showed such empathy and kindness. I would highly recommend Hannah and I would be very happy if Hannah was helping to buy or sell my home. Overall the whole team were very efficient with communication and viewings, so well done to you all. Thanks and keep up the good workPositiveProfessionalism
Julia Β· 26 October 2022
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5/5
GoogleSo far so good !
Been looking to buy my first property for the last 3 months (on and off). Probably 80% of the viewings were with M&B and I couldnβt fault anyone. Hannah Graver was always very nice and of course she is now our favourite as she showed us the house we just purchased !! We are supper happy and excited as expected and hope everything goes alright until the papers are signed.
Hannah was very knowledgeable about the property and very welcoming and easy going. In the office Charlotte has also been super helpful and arranged second viewing super quickly ! Also she was the one that made my heart stop when she said the vendors accepted our offer ahahha !!
Anyway , they have all been superb and helped me to meet Ellen (mortgage advisor) who was extremely professional !! Well done to all the team and thank you again :)
Maria Β· 26 October 2022
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5/5
TrustpilotA protracted sale
A protracted sale, due to the various factors of the various legal teams once buyers had been found through minor & Brady. Many hurdles to cross and frustrating at times to say the least but Rosie Turley of Minors & Brady kept smiling through! Good and frequent communication and a positive attitude throughout. Well done Rosie you keep me sane.
Martin Β· 18 April 2024
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5/5
TrustpilotCassandra Creek from Minors & Brady was amazing!
Cassandra Creek from Minors & Brady was amazing throughout the whole process of selling my house. During some testing times Cass was excellent at listening to my needs and being able relay this back to the buyers with sensitivity and professionalism. l can't thank Cass and her team enough,. Thank you!
Gonul Β· 23 September 2024
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5/5
TrustpilotRegular updates and reassurance
Thankful to have had Claire Wilson progressing our house purchase. We were reassured by her regular updates and very grateful for her promptness in returning calls and answering our queries. She coordinated and communicated very effectively with all other parties involved and we always felt 'in the loop'. We would like to thank Claire for all her help.
Sue Β· 23 May 2024
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5/5
TrustpilotVery efficient!
Just completed and exchanged on my house, just wanted to say a huge thank you to Jess who has been brilliant throughout the sale. She was always on hand to answer any of my questions and reassure me and get the sale pushed through as quickly as possible. Thank you again Jess for being great! π
Abbey Β· 27 June 2024
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5/5
TrustpilotJoe was punctual answered any queriesβ¦
Joe was punctual answered any queries promptly and gave helpful advice.He has a good manner and is a credit to your company.He was unfailingly knowledgeable about the property.He politely asked about my situation and understood that I was unable to put in an offer as my property only came on the market yesterday sincerely Margaret Midgley
Margaret Β· 26 June 2024
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5/5
TrustpilotMinors and Brady were as good as Iβ¦
Minors and Brady were as good as I hoped they'd be in letting my flat. Everyone I dealt with was enthusiastic, knowledgeable and friendly. When the initial tenant pulled out they called to let me know already with a plan in place to try and find someone else, which they did, quickly. Will definitely use again. Special mention to Beth who managed all the paperwork efficiently and with professionalism - and was lovely!
Holly Β· 5 June 2023
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5/5
TrustpilotRosie Turley was amazing throughout theβ¦
Rosie Turley was amazing throughout the process. Kept me informed as the seller throughout the process and maintained regular contact even if there was no update she would inform me of such. Liaised with the buyer as well as my solicitor. I would highly recommend Rosie and Minors Brady. Thank you for such a positive and stress free sale.
Keeley Β· 1 May 2024
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5/5
TrustpilotWe met Lauren at two properties todayβ¦
We met Lauren at two properties today and she couldn't have been more helpful and polite. Will definitely be in touch in the future.
Sharon Β· 23 September 2026
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5/5
Trustpilot5* service
Massive thankyou to Louise at Minors and Brady who went above and beyond for me throughout the process of me buying my first home!
Laina Β· 23 September 2026
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5/5
TrustpilotWe recently purchased a propertyβ¦
We recently purchased a property through Minors and Brady and it was a great pleasure to deal with Claire Wilson. Claire was very consistent in terms of keeping us updated and has made the process easier especially as the journey of selling and purchasing concomitantly was a bit stressful for us. Thanks for your help Claire!
Melisa Β· 20 June 2024
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5/5
TrustpilotMinors and Brady staff were pleasantβ¦
Minors and Brady staff were pleasant from the first day I called to make my enquiry. They made certain to explain details to me. James was pleasant from the get go and then Samuel took over and has been patient and helpful throughout the process. I would gladly recommend Minors and Brady and Samuel Carpenter.
Itoro Β· 3 July 2024
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4/5
TrustpilotPretty Good
Just purchased my 2nd home, this time around a lot better and would recommend Claire, they gave me an update every week and kept me in the loop. Only down side is when originally spoke to them and what was promised on the phone wasn't reflected in the contract and fee applied but maybe i should of checked it
Callum Β· 20 April 2024
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5/5
GoogleHad a viewing on the Wednesday 12th January at a property on Trafalgar Street with Hannah Graver. Hannah was very enthusiastic, knowledgable and very welcoming when viewing the house. Hannah was very professional throughout with her knowledge of the house and the layout of the area. Great opportunity to look around and it didn't disappoint.
Thank you for the viewing and the contact from other members of the team and hope to work further with you in future viewings.PositiveProfessionalism
Keiron Β· 26 October 2022
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5/5
TrustpilotMinors are helpful
Megan from minors and Brady couldnβt have been helpful enough nothing was too much trouble, anything we needed help with Megan was there on the end of the phone doing what she could to make our selling and buying process as easy as possible. So thank you for everything
Kara Β· 10 October 2024
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5/5
GoogleHannah Graver was very professional and informative and explained a lot about the house we looked at.
We will be keen to look at this house again once we have an offer on our own
Nicholas Β· 26 October 2023
Agent replied Β· 25 October 2024
Dear Nicholas,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Hannah, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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5/5
GoogleA refreshingly positive experience from this Estate Agent. Very happy with the quick response from Ollie to my viewing enquiry. Hannah Graver was also helpful, friendly, knowledgeable and professional when conducting the viewing for us.
Helen Β· 26 October 2023
Agent replied Β· 25 October 2024
Dear Helen,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team members Ollie and Hannah. We will be sure to share your kind words with them.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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5/5
TrustpilotKarol gives the conversation you wantβ¦
Karol gives the conversation you want when entering the market, honest and informed, all staff following up quickly and just nice people to work with. This agent has the right culture which shows in their success rates.
Andrew Β· 22 June 2026
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5/5
TrustpilotClaire Wilson Superstar!
Would just like to thank Claire Wilson for all the work she has done on our house sale. She has gone above and beyond, quite often doing our solicitors work for them, and has chased the whole chain on multiple occasions. A great asset to the company.
Daniel Β· 7 November 2024
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5/5
TrustpilotRosie Turley . Sale completed!
Rosie Turley .We have recently completed our house move , the experience was challenging but Rosie Turley from minors and Brady was a great help . She helped push the sale through and was constantly available for help and advice . Without her help Iβm sure weβd still be waiting to move . Highly recommended .
Kevin Β· 6 June 2024
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5/5
TrustpilotForever home in Suffolk
Went into the Lowestoft branch and saw Connor we are looking for our forever home in Suffolk. What more can I say Connor was so amazing. Telling me and my wife he lives in the area too. Came away with lots of information and I hope to arrange some viewings very soon.
Steve Β· 12 August 2024
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5/5
TrustpilotSteven was really good at explainingβ¦
Steven was really good at explaining both properties we viewed and we especially loved that he wasn't pushy, as some agents can be. When we weren't certain on either property, he was very inquisitive and asked us our preferences so he could keep an eye out for anything else we'd like. Overall, it was a really good viewing experience!
Lucy Β· 3 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.