Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have received excellent service from Samuel since he has taken over looking after my properties. Communication has been great and he is always on hand to help and sort out any problems that might arise. His professionalism is second to none and I am happy that I have got him as my point of contact.
Donna · 11 December 2025
Agent replied · 11 October 2026
Thank you, Donna. It is great to hear that Samuel’s communication and professionalism have made such a positive difference and that you feel well supported with him as your main point of contact. We really appreciate you sharing your experience.
★★★★★ 5/5
TrustpilotSold my house twice through Minors and…
Sold my house twice through Minors and Brady Unthank road . Team have been super helpful both on sale front and after sales . Claire has been pro active throughout the process , keeping my buyers engaged and chasing updates through Solictors / estate agents / other parties and although somewhat blunt at times , I can appreciate the directness which is what this process needs . I wouldn’t want anyone else to handle my sale in the future , if you want a no thrills on the ball team to take care of your sale and after sales id have a chat with them .
Ashley · 7 August 2024
★★★★★ 5/5
TrustpilotJessica Kemp made our purchase stress free :)
Jessica Kemp has been instrumental in making literally everything happen so the sale of property could go through in the timescale that my family so wanted. Assisting with arrangements for multiple surveys, collections of keys, liaising with other professionals, facilitating my enquiries, requests and being proactive in ensuring I understood what happened, what to do and what would happen next. I asked for Jessica’s assistance countless times, each time she was positive, personable and ultimately delivered solutions to the issues I presented. Very professional, but also a great example of how a good person can make an exceptional difference. Thank you a million times over Jessica, your support and level of service I experienced was truly exceptional and took lots of the stress away that is so commonly referred to with the purchase of a house.
Ray · 2 August 2024
★★★★★ 5/5
TrustpilotThank you Sarah
I recently contacted M&B in order to ask a few details about a property and arrange a viewing if possible. I was greeted on the phone by a very friendly voice, Sarah. Sarah was more than happy to tell me everything I needed to know and arranged the required viewing. It was easy with Sarah being very friendly, professional and full of knowledge. So I thank you Sarah. You are a true asset to the company. Paul
Paul · 20 September 2024
★★★★★ 5/5
TrustpilotWith Minors & Brady Claire Wilson saved the day
With Minors & Brady, we found that after getting off to a slow start, with a number of concerns & issues with sales presentation. Once a suitable purchaser had been found and sale agreed, the after sales team have been excellent in keeping us informed at all stages & helping us to understand what can be a very stressful process. In particular Claire Wilson, has been brilliant & went the extra mile to keep us informed & to chase up all parties. Abi McIntosh was also very helpful in making sure things were steering smoothly in the right direction. We therefore wish to thank the aftersales team for all their help.
Jonathan · 29 July 2024
★★★★★ 5/5
TrustpilotJoe has been really helpful and…
Joe has been really helpful and forthcoming when it’s come to arranging viewings and showing us round a property. He’s given us time and space to look around the house our own time, whilst being fully available to answer any questions we have. Very grateful of his proactive phone manner when I’ve called and how quickly he’s gotten answers for me. Also, a big thank you to him for taking the time to accommodate my extra viewing request (especially at 5pm on a Friday afternoon - not an ideal time for most people who want to finish work for the weekend, so it was most appreciated) Many thanks, Siray
Siray · 27 July 2024
★★★★★ 5/5
TrustpilotAmazing - highly recommended
Amazing! Estate agents get a bad rep. And Rosie from M & B has been utterly amazing every step of the way. I didn’t think I’d get involved so much with Rosie but it has been an absolute pleasure navigating all the worries and woes of a house purchase. Rosie was on the ball every day, advising us, chasing up everything with us and being available whenever needed. And, she was a shoulder to have a chat with, as require, during this stressful time. I’d highly recommend Minors & Brady and especially if you get the lovely Rosie.
Mrs · 26 July 2024
★★★★★ 5/5
TrustpilotSale of our property
Firstly, Minors and Brady managed to sell our property in a relatively difficult market where other Agents has failed.Secondly, the after sales service and relationship with Nigella Santos was first class. She kept us fully informed during the period between sale and completion, and pressed all parties to optimise the timescale. We would definitely use M & B again to sell a property and would be very pleased to work with Nigella.
Alistair · 28 November 2024
★★★★★ 5/5
TrustpilotOur first experience with Minors and…
Our first experience with Minors and Brady has been professional and efficient in helping our search for a property. We've recently had a viewing with Joe who was extremely professional, transparent and helpful in explaining both the property and how the sales process works. Conversations have moved forwards very quickly and this has been a very positive experience, would definitely recommend Minors and Brady to others. Our experience with a different agents has been poor and this has really highlighted the difference for us.
Elizabeth · 24 July 2024
★★★★★ 5/5
TrustpilotClaire was excellent
Claire was excellent. We were kept informed throughout with advice and support provided as needed.
Alan · 22 June 2026
★★★★★ 5/5
TrustpilotExcellent experience from Minors&Brady
Excellent experience from Minors&Brady. It was so challenging and difficult for us specially with the mortgage & some other factors . But, the team was very helpful and supportive. Explained each and every steps, cleared all doubts, updated all steps, moreover enquiring about our wellbeing. They were like our family members. a BIG thank you to Charlie & Sarah . (I’m really sorry I forgot the name of the guy who came to show the property.) thanks to all who helped us to get our dream home true🏠 ❤️. BWAbraham’s family
Thanku · 18 July 2024
★★★★★ 5/5
TrustpilotViewing a property with Minors and Brady
We have been pleased with the interaction via telephone, e mail and face to face that we have had from Minors and Brady. All the staff we have dealt with over the telephone have been helpful and efficient.Yesterday we viewed a property on their books and Hannah from Minors and Brady was there punctually waiting to greet us as we arrived. Hannah was welcoming and friendly and able to answer all our questions about the property. She was very positive about the property and offered for us to make an appointment for a 2nd viewing. Today we were contacted by the office by telephone before we could contact them and we made a further appointment to view.
Sue · 17 July 2024
★★★★★ 5/5
TrustpilotBought via Minors and Brady - highly recommended
We sold through a different estate agent but bought a house being sold by Minors and Brady. Cassandra was the agent for them and was absolutely brilliant. She updated me every week without fail, she contacted and pushed the others in the chain to ensure a joined up approach to the sale of 4 properties in the chain, and I couldn’t speak highly enough of her. Wouldn’t hesitate to recommend Minors and Brady. 😊
S · 23 October 2024
★★★★★ 5/5
TrustpilotWonderful support from Ollee
We bought a property through Minors & Brady back in March 2024. We had a challenging and difficult sale, but Ollee and the Minors & Brady team were amazing. Ollee was there every step of the way, even after the sale, Ollee would always take my calls, make the time to listen & help in any way he could, I don’t think I could have got through the sale without his continued support, that is rare from an estate agent, we need more like Ollee!! If you go to Minors & Brady, definitely ask for Ollee :-)
Ms · 16 July 2024
★★★★★ 5/5
TrustpilotFirst time buyer - communication.
This was my first experience with buying a property, and so I really appreciated the consistent communication I received, especially from Jessica from the After-Sales team. She made sure to explain things that solicitors just whizz past, which meant that I felt included and informed during the process. I feel very comfortable recommending Minors and Brady, and using them again in the future.
Abby · 22 September 2025
Agent replied · 23 September 2025
Thank you for your feedback, Abby. We’re glad Jessica’s clear communication and guidance helped make your first home-buying experience feel inclusive and informed.
★★★★★ 5/5
GoogleHad Ryan come round from the Oulton Broad department to my house for putting it up for rent. He was very helpful and professional from the first phone call, through the viewing, and even afterwards. He wasn’t pushy at all, just honest, reliable, and supportive every step of the way. Highly recommend!
Sam · 11 January 2026
Agent replied · 11 October 2026
Thank you, Sam. It is great to hear that Ryan’s honest and supportive approach stood out from the very first call through to the visit and beyond. We are glad the experience felt straightforward and pressure free, and we appreciate your recommendation.
★★★★★ 5/5
TrustpilotHead and shoulders above the rest
We moved to Minors and Brady after the EA we were using didn't seem to be doing anything to sell our house, just blaming a 'difficult market'. M&B came in, and changed the game. There marketing tools and techniques are first class, and they were very proactive which was the key.In particular I would like to mention Claire Wilson - she has been an absolute hero. Getting stuff done, chasing issues down and always being available to chat through things. Massive thanks Claire, you help and guidance has been brilliant!
Martin · 12 July 2024
★★★★★ 5/5
TrustpilotA great experience.
Further to my recent review of the service we have received from M & B I would like add a huge thank you to Karol. He undertook the initial valuation of our property. Taking the time to listen to us and taking interest a realistic valuation was achieved. We gained a buyer after only two viewings. Karol is such a pleasant approachable and delightful member of the team. He made the whole process an enjoyable one. Many thanks Karol you’re a star!⭐️
Carol · 11 July 2024
★★★★★ 5/5
GoogleSam went above and beyond thank you so much for all ur help and support
Claire · 16 September 2025
Agent replied · 23 September 2025
Thank you for your feedback, Claire. It’s wonderful to hear Sam went above and beyond to support you.
★★★★★ 5/5
TrustpilotSophie Wright - very knowledgeable
I’ve viewed two properties with Sophie now. She really is the face of Minors and Brady as she clearly represents this stand out company. This is the way all estate agents should be and Sophie is a real asset for them. Unlike other estate agents Sophie had clearly gained a lot of information about the properties and was ready for any question I had. Not only that, she was upfront about things and I’ve found Minors and Brady to be transparent too. Something no other estate agent seems to be.
Consumer · 24 June 2024
★★★★★ 5/5
TrustpilotSonya Balls
I've always been happy with how Sonya has responded to my emails & any concerns & works that needed doing I believe she always does her job as efficiently & effectively as she can & has always dealt with any problems & issues I have had a Moor Road Sutton in the 3.5 years I have occupied the property I'm completely satisfied with all of our communication & look forward to knowing any future problems that may occur in the property i will be able to contact her directly & they will be dealt with Thank you for all your help Sonya It's appreciated Kindest regardsMiranda x 😊
Miranda · 21 June 2024
★★★★★ 5/5
TrustpilotCassandra was amazing
Cassandra was amazing. She kept us up to date with everything. She chased our solicitors up when needed. She also didn’t mind me phoning when I was needing extra information. Cassandra was the estate agent for the vendors. We the buyers never had an estate agent and I was worried we might struggle for direction. But we needn’t have worried. So happy with everything. I would recommend Cassandra to my friends.
Caroline · 15 November 2024
★★★★★ 5/5
TrustpilotCan't give 10 stars unfortunately
We would like to say a massive thank you to Jessica K in the after sales team who has been extremely useful and helpful with exchanging on our first house buy, although there were delays Jess chased everyone and got us the answers needed quickly and helped with all the usual stresses of buying for the first time. She was friendly and approachable and we couldnt fault anything from the service we got and she definitely deserves a big box of chocolates for all the work she has done with helping us to exchange and eventual completion.
Michael · 20 June 2024
★★★★★ 5/5
TrustpilotKind, gentle support …
Due to a bereavement of an elderly parent where we were appointed as executors of the estate we were in a delicate place. Minors and Brady's staff recognised this and gave nothing but kind, gentle and professional support through out the sale of a long held family property. Caroline Larke who dealt with the selling took the case from the price negotiations to completion perfectly supportive , understanding and professional in all aspects - thank you Caroline . Also all of her colleagues when involved gave an excellent service. Curtis Pointin the valuer was also invaluable in all his areas of expertise. Minors and Brady are estate agents we would highly recommend - they are in a different world to the dark images used for estate agents.
Fran · 19 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.