Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic after sales service
Julia worked tirelessly as our after sales contact, keeping in touch and chasing up enquiries promptly. Her friendly nature, patience and enthusiasm made a stressful situation much easier for us. So glad she was on our side, she’s a great ambassador for Minors and Brady, keep up the good work Julia.
Cheryl · 16 March 2026
Agent replied · 21 March 2026
Thank you, Cheryl. We’re pleased Julia’s communication and proactive approach helped make a stressful process easier, and that you felt well supported throughout. We appreciate your feedback!
★★★★★ 5/5
TrustpilotViewing with Jamie.
We have had Jamie multiple times when viewing houses and he never fails.
He can answer every question that’s asked without hesitation.
On top of this Jamie makes you feel relaxed and comfortable when doing viewings and not pressured.
When viewing more houses with Minors and Brady we will definitely be requesting Jamie.
Jasmine · 13 October 2026
★★★★★ 5/5
TrustpilotHouse purchase
I just wanted to say a massive thanks to Connie and Dominyka for their help with my recent house purchase. Throughout the process, I received frequent updates, which made buying my first home really easy and the whole experience very smooth.
Max · 22 January 2026
★★★★★ 5/5
TrustpilotAlways a 5*
I recently had the pleasure of dealing with Nagilla at Minors and Brady, and I couldn't be more impressed with the level of service I received. Nagilla supported us as soon as we had sold our property and she was fantastic throughout. Nagilla was professional, knowledgeable, and extremely responsive to all of my questions and needs.What really stood out was Nagilla’s attention to detail and commitment to making sure everything went smoothly. She managed to make the whole experience much less stressful than I anticipated.If you're looking for an estate agent to buy, sell or rent a property with then I highly recommend Minors and Brady. They go above and beyond for their clients, and I’m so grateful for their expertise and support.
Alex · 7 November 2024
★★★★★ 5/5
TrustpilotMinors & Brady … are fab Aysegul Capri
Minors & Brady …. You are amazing !Aysegul Capri has been so efficient & helpful with my purchase of Fairfield Close. I have received exactly the right amount of contact during the process. Since I put the offer in on the 23 August the team have been there for any questions and advice. Thank you everyone you have helped make a very smooth move so much less stressful. I wouldn’t hesitate to recommend Minors & Brady for a great ‘moving’ experience I’ve just exchanged today and again the support and help has been outstanding. Thank you all so muchPaul.
PAUL · 7 November 2024
★★★★★ 5/5
TrustpilotDefinitely recommend.
I will definitely recommend Minors and Brady to anyone looking to sell their property. They worked hard and were so kind when our first chain broke down. The after sales team was brilliant, big shout out to Claire Wilson who was without a doubt very impressive. She kept everyone in the chain on their toes, we really felt like she was in our corner and made us feel that we were the most important clients on her list. Very professional and supportive.
Mrs · 7 November 2024
★★★★★ 3/5
TrustpilotSales side is unbeatable, after sales is a shambles
Connie and Charlie were amazing, always keeping me up to date, doing everything they could not just to get me viewings but the best offer also. From initial meetings, photos and getting the advert ready, to processing the Memorandum of Sale. Everything is handled carefully, and so well. They took so much stress out of what can be an extremely stressful experience.Sadly, after sales really let the side down. My case was handed over from agent to agent, no one read the case notes, had to chase every day to get updates, and was given so many excuses for why my sale was delayed. They made the process so stressful, which was such a shame after all the excellent work the sales team had done before.
Ms · 7 November 2024
★★★★★ 5/5
TrustpilotJessica kemp was amazing
Jessica kemp was amazing. Checked on status of sale and purchase. Clear communications and professional at all times. Would definitely recommend.
D · 10 October 2026
Agent replied · 12 October 2026
Thanks for your review! It’s great to hear Jessica kept a close eye on both your sale and purchase and made sure communication stayed clear throughout. We’re glad you felt well supported by her professional and proactive approach.
★★★★★ 5/5
TrustpilotWe would like to express our gratitude…
We would like to express our gratitude to everyone at Minors and Brady for their assistance in selling our house. We are especially thankful to Lee Mortier, who supported us from start to finish and played a crucial role in negotiating the offer on our property. Additionally, we would like to extend our thanks to Claire Wilson from the aftersales team for her ongoing support throughout the process. Each week, she provided us with updates and effectively communicated with our buyer and solicitors, which was incredibly helpful. We truly appreciate everything that Minors and Brady did for us.
Mr · 4 November 2024
★★★★★ 5/5
TrustpilotAnge has been fantastic
Ange has been fantastic! When selling our home we wanted a local trustworthy and good agent and all the reviews we got for Ange&co were fantastic. From the start they were quick, professional but most importantly they were lovely people. From the photos to viewings, every Ange&co employee was outstanding. a BIG shout out to Ange herself- most owners are corporate and in the background but not her. She was so involved, charismatic, genuine and honest. Her guidance and expertise was second to none and she made the whole experience better.We also purchased through Ange and even then they were fantastic still! We had so much information and through our whole process we got so many updates that we were grateful for. They really went above and beyond! Near the end we found out Ange was merging with Minors and Brady which made us a bit apprehensive as we didn’t pick them for a reason. But knowing Ange would see our purchase and sale though was comforting. It’s sad to see Ange&Co merge. We just hope Minors and Brady really appreciate they have the best in their midst with Ange and appreciate her expertise and personality that draws people in. Overall, a huge massive pink thank you to Ange, and her team. Selling and buying is a headache but you all made the experience so much smoother and personal.
Esin · 4 November 2024
★★★★★ 5/5
TrustpilotWe honestly can’t thank Minors & Brady…
We honestly can’t thank Minors & Brady enough for everything they did to help me and my partner Jasmine through what became an incredibly over complicated house move. From start to finish, the support, communication, and dedication from the team was amazing.
Brandon · 18 May 2026
Agent replied · 27 May 2026
Thanks for your review, Brandon! It sounds like it was a challenging move, so it’s great to hear the team were able to support you and Jasmine throughout and help get everything over the line. It’s lovely to hear you’re now settled into your new home, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotHad a great viewing experience with…
Had a great viewing experience with Ellen Durbidge. She was there early ready for us, had all the information and was able to answer all our questions. We weren’t rushed and we spent over our allotted time viewing which was no issue.
Tom · 15 May 2026
Agent replied · 27 May 2026
Thank you for your feedback, Tom. That sounds like a really positive viewing experience, and great timing too. Ellen being prepared, giving you space and handling everything so quickly clearly made a big difference in securing the property on the day. Fingers crossed everything continues just as smoothly through to completion!
★★★★★ 5/5
TrustpilotExcellent service from Aysegul
I had a rental property in Caister and instructed Minors & Brady to sell after a professional valuation and realistic sale price. The house was sold before it reached the market with the first to view buying. This is often when agents lose interest but not with Minors & Brady. Aysegul Capti was the sales progressor and she was excellent. Weekly calls to ensure that I was kept up to date and when the exchange date seemed to be drifting she was in contact with the solicitors on both sides to get the exchange completed as requested. A great service from Aysegul and M&B would do well to hold on to her!
Kevin · 24 October 2024
★★★★★ 5/5
TrustpilotExcellent Service from Claire Wilson of…
Excellent Service from Claire Wilson of Minors & Brady estate agents!I can’t speak highly enough of the service I received from Minors & Brady, especially Claire Wilson, who has been outstanding throughout the entire process. From start to finish, Claire was friendly, communicative, and incredibly efficient, making the whole experience of buying a property as smooth as possible. She was always available to answer any questions, keeping me informed at every step, and her professionalism shone through in everything she did.Dealing with Claire and the rest of the Minors & Brady team has been an absolute pleasure. I would not hesitate to recommend them to anyone looking for a trustworthy and reliable estate agent in Norfolk. First-class service all round!
Warren · 18 October 2024
★★★★★ 5/5
GoogleSam was lovely very professional would highly recommend
Linda · 11 January 2026
Agent replied · 11 October 2026
Thank you, Linda. It is great to hear that Sam’s professional and friendly approach made such a positive impression. We appreciate your recommendation.
★★★★★ 5/5
GoogleSam has been most compassionate, understanding and professional. Most grateful. I feel a sense of temporarily relief. Thank you Sam
Katherine · 16 September 2025
Agent replied · 23 September 2025
Thank you, Katherine. We’re happy to hear Sam’s compassion and professionalism made such a difference for you.
★★★★★ 5/5
TrustpilotWhat a peach! Great Work Aysegul!
We used Minors and Brady to sell my dad's house. From the start they have been amazing thank you. But the star for us has to be Aysegul, in the Sales Progressor side. She has been amazing and has gone above and beyond to help my dad and myself with every part of the sale from chasing up everyone daily. Aysegul is great asset to Minors and Brady. She's a peach. Thanks everyone again. Very highly recommended from all of us.
James · 27 September 2024
★★★★★ 5/5
TrustpilotMyself and my husband bought our first…
Myself and my husband bought our first home together through Minors & Brady 4 years ago, they were so helpful and kept us updated. Earlier this year, we decided to sell our home through Minors & Brady due to a growing family. We knew we wanted to sell our home through Minors & Brady as we had a really positive experience from them throughout our buying process, our current home was sold quite quickly. Cassandra Creek kept us updated through the process weekly and she was very understanding, it was very helpful to have updated weekly. Many thanks to Cassandra and all at Minors & Brady for all of your help. We are very much looking forward to move into our new home with our new growing family.
Sophie · 25 September 2024
★★★★★ 5/5
TrustpilotGreat experience had with Minor and…
Great experience had with Minor and Brady's estate agents, would highly recommend. Thank you Jenna for all your help.
Jethro · 22 September 2025
Agent replied · 23 September 2025
Thank you, Jethro. We’re pleased to hear you had such a great experience and that Jenna’s help made a difference.
★★★★★ 5/5
TrustpilotOutstanding !!
Outstanding !!Throughout the selling of my current and buying of my new property the service received by Minors and Brady has been excellent but the after sales care by Aysegul Capti was outstanding. Every step of the way Aysegul was on hand to guide us through and we can’t thank her enough. She’s a credit to Minor’s and Brady and deserves and massive thank you for all her hard work , professionalism and guidance.
Nicola · 16 December 2024
★★★★★ 5/5
TrustpilotLauren/ viewing
Lauren, who showed us around was both professional and informative and was very easy to engage with.
5 STARS
T.Large · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Lauren made such a good impression during your viewing and that you found her professional, informative and easy to talk to. We appreciate the 5-star rating!
★★★★★ 5/5
GoogleThanks very much, such a brilliant and professional service from Jessica Kemp, she was very helpful and explained the process and helped and supported us every step of the way…. Just brilliant!!!! Thank you to everyone from the M&B team at Oulton Broad. Would definitely recommend them!!! - Jude and Paul
Angie · 11 February 2026
Agent replied · 11 October 2026
Thank you for your review, Jude and Paul! We're pleased to hear Jessica and the Oulton Broad team were able to support you throughout and explain the process clearly. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotFAB JOB!! THANKS…
From start to finish Minors and Brady made the whole process of selling our house, stress free and actually rather enjoyable. Karol Wengrzik was great with the process of putting the place on the market, being knowledgeable and a treat to deal with. The viewings all went very well and Jess Kemp did a fabulous job with the after sales - issues and all! Would definitely recommend these guys and would use them again. Cheers chaps! X
K · 29 October 2024
★★★★★ 5/5
TrustpilotThank you
I would like to say a huge thank you to Aysegul Capti for her support, constant flow of communication and kindness throughout the process of our house sale and purchase process. It has been far from smooth sailing but my dealings with Aysegul have been nothing but a pleasure. She is professional, efficient and just a lovely human being. If we ever choose to sell in the future I will be asking for her personally.
Kerri · 27 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
