Trusted Agent profile · Lowestoft
★★★★★
2,592 reviews across 3 platforms
142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
Part of Minors and Brady, see every office.
Minors's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,592 reviews on three platforms, including 306 Google reviews rated 4.9.
306
Reviews on Google
This office
424
Reviews on Facebook
Business-wide
1,862
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Minors & Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lowestoft.
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
GoogleSam has been most compassionate, understanding and professional. Most grateful. I feel a sense of temporarily relief. Thank you Sam
Thank you, Katherine. We’re happy to hear Sam’s compassion and professionalism made such a difference for you.
5/5
TrustpilotWhat a peach! Great Work Aysegul!
We used Minors and Brady to sell my dad's house. From the start they have been amazing thank you. But the star for us has to be Aysegul, in the Sales Progressor side. She has been amazing and has gone above and beyond to help my dad and myself with every part of the sale from chasing up everyone daily. Aysegul is great asset to Minors and Brady. She's a peach. Thanks everyone again. Very highly recommended from all of us.
5/5
TrustpilotMyself and my husband bought our first…
Myself and my husband bought our first home together through Minors & Brady 4 years ago, they were so helpful and kept us updated. Earlier this year, we decided to sell our home through Minors & Brady due to a growing family. We knew we wanted to sell our home through Minors & Brady as we had a really positive experience from them throughout our buying process, our current home was sold quite quickly. Cassandra Creek kept us updated through the process weekly and she was very understanding, it was very helpful to have updated weekly. Many thanks to Cassandra and all at Minors & Brady for all of your help. We are very much looking forward to move into our new home with our new growing family.
5/5
TrustpilotGreat experience had with Minor and…
Great experience had with Minor and Brady's estate agents, would highly recommend. Thank you Jenna for all your help.
Thank you, Jethro. We’re pleased to hear you had such a great experience and that Jenna’s help made a difference.
5/5
TrustpilotOutstanding !!
Outstanding !!Throughout the selling of my current and buying of my new property the service received by Minors and Brady has been excellent but the after sales care by Aysegul Capti was outstanding. Every step of the way Aysegul was on hand to guide us through and we can’t thank her enough. She’s a credit to Minor’s and Brady and deserves and massive thank you for all her hard work , professionalism and guidance.
5/5
TrustpilotLauren/ viewing
Lauren, who showed us around was both professional and informative and was very easy to engage with. 5 STARS
Thanks for your review! It’s great to hear Lauren made such a good impression during your viewing and that you found her professional, informative and easy to talk to. We appreciate the 5-star rating!
5/5
GoogleThanks very much, such a brilliant and professional service from Jessica Kemp, she was very helpful and explained the process and helped and supported us every step of the way…. Just brilliant!!!! Thank you to everyone from the M&B team at Oulton Broad. Would definitely recommend them!!! - Jude and Paul
Thank you for your review, Jude and Paul! We're pleased to hear Jessica and the Oulton Broad team were able to support you throughout and explain the process clearly. We appreciate your recommendation!
5/5
TrustpilotFAB JOB!! THANKS…
From start to finish Minors and Brady made the whole process of selling our house, stress free and actually rather enjoyable. Karol Wengrzik was great with the process of putting the place on the market, being knowledgeable and a treat to deal with. The viewings all went very well and Jess Kemp did a fabulous job with the after sales - issues and all! Would definitely recommend these guys and would use them again. Cheers chaps! X
5/5
TrustpilotThank you
I would like to say a huge thank you to Aysegul Capti for her support, constant flow of communication and kindness throughout the process of our house sale and purchase process. It has been far from smooth sailing but my dealings with Aysegul have been nothing but a pleasure. She is professional, efficient and just a lovely human being. If we ever choose to sell in the future I will be asking for her personally.
5/5
TrustpilotJess did a brilliant job for us!
Jess has done a fantastic job with our house purchase. She has always made sure she is available and communicates in a clear and concise manor. I have felt that Jess has gone above and beyond for us at times, often covering shortcomings from the solicitor and she has always made sure things get done! I would definitely recommend Jess and the Minors & Brady team to a friend. I know they often say when you're buying a house that the estate agent works for the seller and not the buyer, but I have absolutely not found this to be the case and am overall very pleased with the service we have received.
5/5
TrustpilotVery polite and helpful staff in the Sales dept.
Very polite and helpful staff in the Sales dept. Cassandra Creak was enormously helpful with a very difficult move. The 5 stars is for the Sales team. Sadly, we didn't have such a good experience with the Letting team. The place we rented from them had numerous problems, some of which were never fixed, including a nasty slug problem in the kitchen and bathroom. They are not flexible with the date you give a month's notice. Because of the date we gave notice, we are having to pay a further month's rent. Renters beware!!!
5/5
TrustpilotMy genuine recommendation
As house sales go, this was great and very quick given the market. Liam and Matthew who I initially spoke with about using Minors and Brady were self assured and plain speaking, what a refreshing change for estate agents! No hard sell, just facts and the right amount of follow up.I knew what I wanted and had been watching the market avidly so didn't need much guidance, but they were reassuring and facilitated my needs very well. Just the right service.The service after choosing Minors and Brady was also exemplary. Rosie Turkey was efficient, thorough and very warm. Which was very welcome given the reasons for my sale. Everything was clearly explained and made easy. I would happily buy or sell with them again. In fact I'd be very likely to seek them out!Thank you all. After a bereavement full of difficult times and challenging companies to deal with, you provided a welcome and kind service.
5/5
TrustpilotSerious house sellers - Top of their game!
From the outset, i was impressed by Minors and Brady's "Go To Market" strategy, rather than others.. show up and wait for the market to come to us...Kyle was with us through the whole process and made sure all things were in balance in the chain.. He never stressed or faltered.. His resilience to overcome issues and works with others, made the deal go through without any hitches... Also special thanks to Marlo, who got us established back on the market and also Nagilla, who worked tirelessly in the background, holding the deal together post sale...
5/5
TrustpilotCassandra Creake
Cassandra CreakeThis was the easiest sale of a property I have ever had. There was no ongoing chain but even so Cassandra kept us informed of exactly where we were in the process at all times. We were given advance warning of when the buyers wanted to complete and everything ran very smoothly. Buyers were found for the property very quickly. Some companies are not very good at sales progression but Minors and Brady were excellent.
5/5
TrustpilotKarol is the best
My review is specifically for Karol. What a wonderful young man. Karol came today to value our property. Karol was very professional, polite and most importantly relatable. Karol had a fantastic knowledge of housing market and the area, it was clear he knew exactly what he was doing and talking about. Karol is a superb representation of the company. I really hope all of your employees as wonderful as Karol. I highly recommend this young man to anyone who is looking for a professional, fair approach. Most definitely will be using this company, all thanks to Karol.
5/5
TrustpilotWell done Julia
Julia was super helpful by providing us with weekly updates after the initial sale of our property.
Thank you for your feedback. We’re pleased to hear Julia’s regular updates were such a help throughout your sale.
5/5
GoogleIt was a very pleasant experience with Minors & Brady. I met Ryan White during the property viewing, and he was extremely friendly, informative, and professional. He patiently gave me a thorough tour of the property and explained everything in detail, answering all my questions clearly. The entire experience was smooth and reassuring.
Thank you, Alok, for sharing your experience. We are pleased to hear Ryan made the viewing clear and reassuring and took the time to answer your questions properly. We appreciate your feedback and wish you all the best with your next steps.
5/5
TrustpilotPrecise and thorough service!
Elle was very welcoming when we arrived to view the property. Our conversations were always friendly and professional and we left feeling that we knew everything that we needed to know. Given that we were viewing a flat, there are several matters that we needed to be clear about and Elle had all the information ready to give us. We certainly enjoyed the viewing, and meeting the current owner who was also very helpful, and are considering making an offer.
4/5
TrustpilotJess kept me updated all the way
Jess kept me updated all the way, especially when the Vendor's solicitor was not being communicative. She acted as a liaison between the Vendor and myself, which meant we could discuss and agree on things, in a quicker timeframe than the solicitors would have done. She was helpful and always pleasant. I can endorse Minors and Brady and especially their post-sale agreement team. Also, a shout out to Hannah who did the initial "show round" the property and very kindly sent videos of the walk round as my husband was not well enough to see the whole property. She was also very pleasant.
5/5
GoogleI have received excellent service from Samuel since he has taken over looking after my properties. Communication has been great and he is always on hand to help and sort out any problems that might arise. His professionalism is second to none and I am happy that I have got him as my point of contact.
Thank you, Donna. It is great to hear that Samuel’s communication and professionalism have made such a positive difference and that you feel well supported with him as your main point of contact. We really appreciate you sharing your experience.
5/5
TrustpilotSold my house twice through Minors and…
Sold my house twice through Minors and Brady Unthank road . Team have been super helpful both on sale front and after sales . Claire has been pro active throughout the process , keeping my buyers engaged and chasing updates through Solictors / estate agents / other parties and although somewhat blunt at times , I can appreciate the directness which is what this process needs . I wouldn’t want anyone else to handle my sale in the future , if you want a no thrills on the ball team to take care of your sale and after sales id have a chat with them .
5/5
TrustpilotJessica Kemp made our purchase stress free :)
Jessica Kemp has been instrumental in making literally everything happen so the sale of property could go through in the timescale that my family so wanted. Assisting with arrangements for multiple surveys, collections of keys, liaising with other professionals, facilitating my enquiries, requests and being proactive in ensuring I understood what happened, what to do and what would happen next. I asked for Jessica’s assistance countless times, each time she was positive, personable and ultimately delivered solutions to the issues I presented. Very professional, but also a great example of how a good person can make an exceptional difference. Thank you a million times over Jessica, your support and level of service I experienced was truly exceptional and took lots of the stress away that is so commonly referred to with the purchase of a house.
5/5
TrustpilotThank you Sarah
I recently contacted M&B in order to ask a few details about a property and arrange a viewing if possible. I was greeted on the phone by a very friendly voice, Sarah. Sarah was more than happy to tell me everything I needed to know and arranged the required viewing. It was easy with Sarah being very friendly, professional and full of knowledge. So I thank you Sarah. You are a true asset to the company. Paul
5/5
TrustpilotWith Minors & Brady Claire Wilson saved the day
With Minors & Brady, we found that after getting off to a slow start, with a number of concerns & issues with sales presentation. Once a suitable purchaser had been found and sale agreed, the after sales team have been excellent in keeping us informed at all stages & helping us to understand what can be a very stressful process. In particular Claire Wilson, has been brilliant & went the extra mile to keep us informed & to chase up all parties. Abi McIntosh was also very helpful in making sure things were steering smoothly in the right direction. We therefore wish to thank the aftersales team for all their help.
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Tell us what you need and we'll put you in touch. Minors & Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lowestoft.
