Every review we hold for the Lower Earley office, from every platform, shown as written. First names only.
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1/5
GoogleAvoid, avoid and one more avoid. They gonna take keys without your permission and walk in to the house. When you try to be helpful and release property earlier to give new tenants chance to find school for kids they gonna say you need to pay Β£480 for re-advertisement π€£ just for change date! And finally when you left keys because contract is end they will ignore you to sort it out deposit. Nice one never more.
Ariel Β· 1 October 2023
Agent replied Β· 30 December 2023
Dear Ariel Szoplik,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleI've rented a house from Romans Lower Earley branch. People are kind and helpful. Anthony made the renting process quite easy for me when I moved from overseas. And Rebecca is a very good letting manager. She is there anytime I need somebody to assist me. Thanks a lot.
Joey Β· 7 July 2021
Agent replied
Dear Joey
Thank you for the great review of our Romans Estate Agents Lower Earley team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
Kind regards
Customer Care Team
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5/5
GoogleI have found Romans in Lower Early very good, this is the 1st time I have used them and this is the 1st time I've rented a property.
Anthony was very helpful and kept me updated on everything I had to do and keeping in contact to make sure everything went smoothly, very impressed
Paul Β· 9 March 2020
Agent replied
Hi Paul Thank you for the recent 5 star review of our Lower Earley branch. It is very pleasing to read your comments and glad Anthony could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
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5/5
GoogleBought through the sales team at Lower Earley. Really helpful team and pleasant to deal with. Thanks Adam, Alison, Oliver and Joshua for all your efforts to get us moved.
Emily Β· 19 August 2023
Agent replied Β· 26 August 2023
Dear Emily Jackson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent experience with Jake. He was really helpful, approachable and responsive. Definitely recommend.
Nirdesh Β· 13 February 2026
Agent replied Β· 13 April 2026
Dear Nirdesh Acharya
We greatly appreciate your 5-star review and the time you took to share your experience with Jake. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleMyself and my partner were looking to get our house valued and understand the current market. Adam came to our home, gave us a great perspective on the market and allowed us to make the informed decision that we needed to!
Would hugely recommend Romans and specifically Adam Colvin!!
Thanks very much for your help :)
Liam Β· 18 October 2024
Agent replied Β· 8 November 2024
Dear Liam Newbold
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDarren and his team has been instrumental. My house was let in less than 2 days and great customer service.
HARSHA Β· 15 March 2024
Agent replied Β· 21 March 2024
Dear Harsha Srivastav
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI viewed a couple properties with Romans recently and I wanted to say a big thank you to Olly for his assistance with arranging our first set of house viewings!
M Β· 29 June 2023
Agent replied Β· 29 July 2023
Dear M K
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleJoshua was extremely professional and proactive, which helped us buy our first home with minimum stress. He helped us with all our queries and provided response from the seller without needing to follow up. Highly recommended.
Sai Β· 14 December 2022
Agent replied
Dear Sai
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRefreshing to have Romans especially Joshua Mann, take the time to provide a great viewing experience. We havenβt found the perfect home yet but wanted to give a shout out for a job well done!
Shruti Β· 13 January 2023
Agent replied
Dear Shruti
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAlexander has been extremely helpful and efficient in dealing with issues arising with our tenants and has been very proactive in suggesting possible solutions.
He has always responded to any queries promptly and has kept us well informed at all times.
Stephen Β· 18 April 2022
Agent replied
Dear Stephen,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
Googlevery helpful and responsive..
Natalie Β· 6 April 2026
Agent replied Β· 13 April 2026
Dear Natalie Mckop
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleThe service we got from Romans was excellent!
I dealt with Tim, Anthony and Rachel....who were all very professional and helped us every step of the way in regards to letting our property out.
I would definitely use these guys again in the future!PositiveResponsiveness, Professionalism
Jo Β· 24 August 2021
Agent replied
Dear, Jo Brearley, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleI can highly recommend renting with Romans . This is the second property we have rented through them . On both cases Antony Parker, Tim Allen have been super efficient and always there to answer any questions we had. I would highly recommend βοΈβοΈβοΈβοΈβοΈ Thank you Jacquie & Matt
Jacquie Β· 29 July 2020
Agent replied
Hi Jacquie Thank you for the recent 5 star review of our Lower Earley branch. It's incredibly pleasing to read your comments about Tim and Antony and glad they could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
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5/5
GoogleHad a good experience working with Filip Podgorski during my recent rental property move β
Senthilkumar Β· 29 December 2025
Agent replied Β· 28 January 2026
Dear Senthilkumar K
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleWe've been renting via Romans for almost two years now and have been very happy with the service.
A massive thank you to Tessa Green for helping us out all the time and getting in contact with the landlord any time needed. Thank you, highly recommend πPositiveResponsiveness, Professionalism
Roniela Β· 24 August 2020
Agent replied
Hello Roniela Gorezi
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleRomans are very professional and prompt. Especially Mark and Laura, they made our move into our own home (our very 1st in the UK) so seamless and bang on time. Highly recommend them.
Priyanka Β· 14 December 2022
Agent replied
Dear Priyanka
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThanks to Adam and Joshua particularly at Romans Lower Earley for guiding us through our house sale and purchase and being so friendly and helpful.
Joe Β· 12 August 2023
Agent replied Β· 26 August 2023
Dear Joe Brown
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI can highly recommend renting with Romans . This is the second property we have rented through them . On both cases Antony Parker, Tim Allen have been super efficient and always there to answer any questions we had. I would highly recommend βοΈβοΈβοΈβοΈβοΈ Thank you Jacquie & Matt
A Β· 11 January 2020
Agent replied Β· 9 January 2025
Hi Jacquie Thank you for the recent 5 star review of our Lower Earley branch. It's incredibly pleasing to read your comments about Tim and Antony and glad they could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
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5/5
GoogleAdam was great at following up between solicitors and keeping everyone in the loop and up to date. Thank you!
Harriet Β· 30 November 2023
Agent replied Β· 30 December 2023
Dear Harriet Stuart
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMany thanks to Neil, Tristan and Olly for seeing through my house purchase to completion! I was kept well informed at all stages and they answered all my queries promptly. Neil mediated to help myself and seller agree on a sale price through a difficult negotiation, as myself and seller are probably not the easiest clients to deal with when it comes to money. Neil was honest and open at all times even though sometimes it was not what I wanted to hear. The team were really helpful in allowing multiple viewings before purchase. I am really happy with my buying experience.
Usman Β· 12 November 2019
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5/5
GoogleGreat service, quick and easy to sell my house. Adam kept my updated throughout the process.
Ben Β· 16 December 2023
Agent replied Β· 30 December 2023
Dear Ben Foxcroft
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI can't thank Mark Porter enough for sorting out my new rental property. He made the process very easy with very clear communication throughout. Definitely recommend him. Thanks Mark!
Noel Β· 1 December 2022
Agent replied Β· 29 July 2023
Dear Noel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI can't thank Mark Porter enough for sorting out my new rental property. He made the process very easy with very clear communication throughout. Definitely recommend him. Thanks Mark!
Noel Β· 14 November 2022
Agent replied
Dear Noel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.