Romans Lower Earley reviews

★★★★★ 5/5

Google

Dhruv was a great help to us with finding a property, he always called back when promised and answered all questions in a prompt and efficient manner. Would highly recommend. Massive thank you Dhruv your help meant alot!

Michael · 19 November 2024

★★★★★ 5/5

Google

Bought my first home through Romans recently. All went smoothly, would like to say thank you to Josh in particular for dealing with the move along with Alison too. Both proactive and responsive. Would reccomend! Thank you both!

Ellis · 10 November 2024

★★★★★ 5/5

Google

I am extremely happy for buying the property through Romans. Since my house requires immediate renovation, I have requested multiple builders and surveyors to get quotations for the work to be done. Romans agents were very professional and supportive in providing access to the property. They (especially Adam Colvin and Josh Mann) fulfilled all my requests with very kindness and patience.

Chenchu · 5 August 2023

★★★★★ 5/5

Google

Good professional service - Filip always kept me updated and was very professional in all aspects - very pleased with Romans

Stuart · 1 August 2026

★★★★★ 5/5

Google

We used Romans for our sale and purchase. We are extremely happy with the level of support and professionalism. I would like to give big shout out to Josh (and also latterly Adam). We had a very long and complex chain and Josh kept us informed throughout and always tried to respond to our queries and demands promptly. It was a pleasure dealing with you all. Highly recommended!

Zaid · 16 August 2022

★★★★★ 5/5

Google

I just wanted to say a big thank you to Alex Smith for always dealing with my issues in a friendly and efficient manner. Having dealt with my fair share of property managers over the past few years I can confidently say that Alex has been the best of the lot. Once again thank you Alex and please do not even think of leaving Romans in a hurry!! Kay

Kay · 17 June 2022

★★★★★ 5/5

Google

I needed accommodation urgently and I was constantly checking numerous websites until I found this suitable one that I now live in only seconds after Romans had advertised it. Someone from Romans contacted me straight away when I showed my interest in the property - that was even out of office hours. My thanks go to Anthony, my local branch contact for everything he has done for us in securing this tenancy and the good confirmation or reference letter he gave me. Also I will like to thank Tessa, my building manager for her understanding and support. I will recommend Romans Estate agents to everyone who is looking for a place to rent.

Leslie · 24 February 2020

★★★★★ 3/5

Google

Skye was assigned as the property manager for my let out property recently. He was very responsive and followed up things very well. He was much better than many previous property managers. If Skye had been looking after our propertyich earlier, I would give a higher rating.

Ringo · 7 March 2024

★★★★★ 5/5

Google

Signed up to Roman's to receive emails of properties to let, the next day i was contacted by Filip at the Lower Earley branch to see if i would be interested in a particular property. Filip also set me a video walkthrough of said property …

Michael · 13 December 2025

★★★★★ 5/5

Google

I would have no hesitation in recommending Romans at every stage of the letting process. Antony and Tim in the Lower Earley office have always been most approachable, helpful and proactive in securing new tenants and Tina, the Move Manager has ensured that everything runs smoothly as new tenants move in. Property manager Tessa and her team have provided outstanding service, giving expert advice where needed as well as promptly attending to maintenance matters large and small. With the increased and ever-changing legislation for landlords and tenants, it is invaluable to deal with such professional and efficient managing agents.

Ann · 19 November 2019

★★★★★ 5/5

Google

We would highly recommend Romans Lower Earley Branch. Antony Parker has been very helpful in finding us a nice home. Afia Hinds helped making the process a smooth one as it has been over 20 years since we rented a place. Tessa Green has been very helpful too. They have been professional, friendly helpful throughout. Hope to deal with them again when we look to buying our next home soon.PositiveResponsiveness, Quality, Professionalism, Value

Rasika · 24 August 2021

★★★★★ 5/5

Google

Client Testimonial: A Remarkable Experience with Sophie Pratley We recently had the pleasure of working with Sophie Pratley during our move, and I can say without hesitation that she transformed what is often a stressful experience into an inspiring one. From our first contact, Sophie stood out as both a consummate professional and a truly caring individual. Her warmth, efficiency, and constant communication gave us peace of mind, and her refreshing smile and personal touches made us feel genuinely supported every step of the way. Sophie has an extraordinary ability to go beyond the transactional, creating lasting connections with her clients. Romans is fortunate to have her as a dedicated ambassador. When the time comes to take the next step of purchasing a property, we won’t hesitate to reach out to Sophie again. Professionals like her are a rare find, and we’re immensely grateful for her support. Thank you, Sophie, for your outstanding work and commitment. You are truly one-of-a-kind., Ángel González Argüello

Angel · 10 November 2024

★★★★★ 5/5

Google

We have cats, so it can be a challenge to find suitable property to rent. However, we were lucky this time to stumble upon property marketed by Romans Earley. Antony contacted the landlord on our behalf to inquire about possibility of having cats at the property and kept us updated at all times. The whole thing went smoothly and in a timely manner. Everyone we were in contact with, was friendly and professional, so it´s a no brainer to use their services in the future. Thanks a lot to Antony Parker and the team for helping us find the lovely new pet friendly home!

Victoria · 29 July 2019

★★★★★ 5/5

Google

Having dealt with other agencies, I can surely recommend Romans as a one-stop-shop for any property dealings. It has taken less than a month from start to finish in the sale process. Extremely pro-active and always glad to go that extra mile to help customers (mainly Neil Fenning). Neil’s salesmanship coupled with his proactive team’ efforts is next to none. They understand customer’s needs, their priorities and work accordingly. We couldn’t ask for anything more, it has indeed been a very pleasant experience with Romans. I wish Neil and his team all the very best! Thanks for all your help!

Uma · 29 July 2019

★★★★★ 5/5

Google

Recently sold our property through Romans and the service recieved from Josh Mann and team was faultless. When Josh was unavailable, his colleagues picked and took ownership of our queries leaving us confident that we had been in safe hands

Josh · 24 June 2024

★★★★★ 5/5

Google

We have been renting with Roman's for the last two and half years, I could not express how impressive our experience was, starting with their help when our plane was very late after their working hours and yet we picked up the key at Earley's office. Regarding the property management, we where blessed with being managed by Tessa, she is very very helpful and extremely nice. Thank you Roman's Lower Earley and special thank to Tessa.

Mohammed · 27 August 2020

★★★★★ 1/5

Google

Overall, Romans have been one of the more difficult estate agents to deal with through one of their fully managed rental properties. On the face of it, it sounds great, not having to deal directly with the landlord, a key person to raise issues to and full accountability, but we never got any of that. When we viewed the property, we asked all the right questions and were told: - Yes there is an alarm - Yes, there is mains power in the garage Whilst not sticking points, we were told yes to the above and were happy to accept the property. On moving in day we were disappointed to find that there was in fact no mains power in the garage (it had been disconnected) and that the alarm was unusable, as nobody from the agency had a record of what the code was. The check-in inventory missed some items off the report, like the fact that there was no upstairs smoke alarm etc., stains on carpets, and marks on walls. In order to be fully accountable, we made comments on the inventory and sent it back to our Romans Property Manager. We received a snooty response saying that it was not standard practice to make comments on an inventory. There were also a few other issues on check-in, most of which were rectified but one which wasn’t was an abandoned and broken plastic shed left in the garden. We advised to our manager that it was not usable and was completely broken, they said they would get it collected if it was left outside the property, well a week came and went and it was never collected. So we had to do that ourselves. There was the time when we were left without hot water for 5 days, or the time when it took over 6 months for the agency and the manager to sort out a serious mold issue in the master bedroom. The interim solution was to ‘open a window’, which didn’t help when an inspection reported that the issue was in the attic. Again, there was no sense of urgency or priority here… we ended up having to sleep in our spare bedroom because of the constant build-up and growth of mold (which we cleared everyday), despite this we were still charged full rent and it still took over 6 months to rectify. We then received a new manager who came to inspect the property, and picked up on the items that weren’t in the inventory (like the stains, missing smoke alarms etc). Well, because it’s not ‘standard practice’ to comment on any inventory issues, these were never actioned nor realised. And then comes to the process of leaving the property. It also took them over 60 days to return the original deposit back to us, which is beyond a reasonable time (other agencies have been able to do this within 30 days). If you want an agency which is slow, incompetent, will leave you without hot water, will take over 6 months to sort out a bad mould issue and leave you in the lurch. Look no further than Romans, you’ll be pleased of the work that they do for your tenancy fees!

Dylan · 30 July 2018

★★★★★ 5/5

Google

I have recently sold my house with Romans and the team at Lower Earley. I found them to be really helpful and hard working especially when it came to viewings and drumming up interest. It was particularly hard selling during the current climate & Romans made it a lot smoother! Special thanks to Tristan for all support at the beginning and to Neil for helping get it over the line at the end!PositiveResponsiveness, Quality, Professionalism

Tasty · 24 August 2020

★★★★★ 5/5

Google

I had a fantastic experience with Romans in Lower Early, thanks to Izzy! She was incredibly professional, friendly, attentive, and always went the extra mile to ensure everything ran smoothly. Highly Recommend!

Jasmine · 25 September 2024

★★★★★ 4/5

Google

We just bought our first property with Romans. We saw two properties with them. The reason I am giving 4 stars is because the experience with the first property we saw with them was not great ( it was a property that needed a lot of work and we put in an offer lower than the asking price). We kept calling to get an update on the offer and for over a week we were told the office couldn’t get hold of the owner of the house to tell them about our offer. However, when we put in an offer for this second property which was in much better conditions hence, we offered the asking price, subject to the survey result, we were called by Mr A.C. (manager at Romans) who wanted to know if we are serious about our offer as we had pulled out of the previous offer ( we never even had an offer accepted we had just booked a second viewing to better assess the property and see if we can increase our offer. Additionally we found that at times Mr A.C. was a bit abrupt in his email, after the survey results came out and we were trying to renegotiate on the offered price ( which was subject to the survey) he said that he is not advising us to do that, as the sellers may go with a second buyer… I guess he was trying to do his job and mind the interest of the sellers, from our perspective as a buyer it could have been a better experience. However, I must say that Miss I.W. (one of the sales consultants) was absolutely brilliant and I would most definitely give her 5 starts, always empathetic and kind to us. Furthermore, she was very considerate during the viewing appointments and she was giving us the opportunity to properly explore the properties. Overall a good experience

Mikela · 25 September 2024

★★★★★ 5/5

Google

Highly recommended for Romans Letting & Estate Agents Lower Earley. Our lettings consultant is Dhruv and he remains professional, friendly and …

Daisy · 22 May 2026

★★★★★ 5/5

Google

Extremely high quality service and very helpful, they were very pragmatic with handling my strange transaction. In particular Darren Leung and Andreea Covaci very supportive and prompt in handling the matter. Highly recommend and will use their services again. Thanks Romans at Lower Earley.

Vimal · 21 January 2024

★★★★★ 5/5

Google

We rented our house out for 5 years with Romans. Tim was always professional and friendly and kept the house rented out with really well vetted tenants. This left it in great condition and we were able to hand it to Adam in sales and he quickly secured a sale. Happy customers.

Shirley · 29 June 2023

★★★★★ 5/5

Google

I would definitely recommend Lower Earley Romans. It is a second time I'm renting with this branch and with both cases I had a good experience. Antony and his team found a perfect place for me and my little boy in no time. Made all paper work and a hard part of moving extremely easy. Professional, reliable and helpful team :) Thank you very much guys!PositiveQuality, Professionalism

Iwona · 24 August 2021