Every review we hold for the Lower Earley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy experience with romans was mixed, there was a few things I weren’t happy about with e.g how I was told I shouldn’t put offers on more than 1 property at the same time etc. I understand from a business perspective romans have to stay …
Mudasser · 22 May 2026
Agent replied · 22 August 2026
Thank you for sharing your experience, Mudasser. We're glad to hear that Filip Podgorski provided you with responsive and understanding service, making you feel seen during your property journey. We appreciate your feedback on our policies … More
★★★★★ 5/5
GoogleI had the pleasure of working with Sophie Pratley. She was amazing and helped us find the perfect home. Sophie followed up with me every step of the way and made finding our home stress free. Would definitely recommend Sophie if you are looking for your new home! Thank you so much again.
Nicole · 11 October 2024
Agent replied · 25 October 2024
Thanks Nicole!
Adam Colvin
Sales Manager
★★★★★ 5/5
GoogleKaitlyn Young has helped me though a messy situation with my tenants. She has always provided a professional outcome in all matters and final outcome of it all was to my satisfaction. I appreciate all she has done for me.
39 · 22 June 2026
Agent replied · 22 August 2026
Dear 39 Jupiter
We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am with Romans from last 3 years, Romans is very professional. Dhruv is very down to earth and helped allot in finding the property as per my needs. Dhruv is very professional, he either pick phone in 1 ring or have proper out of office voice message. Thank you Dhruv Dawda
Rajendar · 11 October 2024
Agent replied · 25 October 2024
Thank you, Rajendar!
Adam Colvin
Sales Manager
★★★★★ 5/5
GoogleI wanted to take time to thank Adam, Joshua, Olly and Alison for the professional service they provided us with throughout the sale of our property. From start to finish, we were impressed by their communication and handling of all our viewings. They gave us a consistently high service and we felt confident with each step of the process we went through.. We would definitely recommend the team.
Sue · 16 December 2023
Agent replied · 30 December 2023
Dear Sue Spiller
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFilip was very helpful and patient. Thank you!
Becky · 13 February 2026
Agent replied · 13 April 2026
Dear Becky Firth
We greatly appreciate your 5-star review and the time you took to share your experience with Filip. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRomans have sold two properties on my behalf in the last year. I have found the Sales team to be confident and polite at all times. They have kept me informed throughout and the sales have gone through smoothly. I would recommend Josh Mann for his individual contribution.
Jo · 26 November 2024
Agent replied · 10 December 2024
Dear Jo Bates
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have never experienced such great customer service and customer care in the full process of viewing the property to putting our deposit down. I would like to say a massive thank you to Romans, in particular Mark. He was very professional and answered all our queries quickly and kept us up to date during the process. Fantastic guy And very good at his job. Honestly, if someone was considering renting or buying a property, I would highly recommend them. Keep the great work up guys!
Louis · 14 December 2022
Agent replied
Dear Louis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt was a pleasure dealing with Jacob. He was always on hand to answer any questions and always gave us an update without us having to call him. Very professional and would recommend using their services. Thank you.
Chan · 22 June 2026
Agent replied · 22 August 2026
Dear Chan Tankaria
We greatly appreciate your 5-star review and the time you took to share your experience with Jacob. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe've only been using Roman's to rent our property for the past 5 months, but so far we haven't had a single complaint. Jake showed us around the property and maintained a good level of communication and patience throughout the whole …
Coral · 22 May 2026
Agent replied · 22 August 2026
Thank you, Coral, for your wonderful review! We're delighted to hear that you haven't had a single complaint during your first five months with us. It's great to know that Jake and Jessica provided the reliable support and quick responses … More
★★★★★ 5/5
GoogleA very professional and efficient service from the Romans Lower Earley Lettings team, whom I’ve been using for 20 years. Jake looked after our most recent let from start to finish and gave great confidence to me, our outgoing tenants and …
Suzanne · 22 May 2026
Agent replied · 22 August 2026
Dear Suzanne Tearle
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWonderful STRESS-FREE purchase house experience!!
Thanks to Oliver Lunn at Romans Letting & Estate Agents Lower Earley.
Romans Letting & Estate Agents Lower Earley was 15 out of 10!
Oliver Lunn (Olly) he is very professional, extensive knowledge, quick response, problem solver mindset's Valuer.
We bought a property with 5 chains and last it for 14 months long. Olly was following up on our behalf and keep us posted during this period. It was not a easy job to follow a case over a year!! BUT HE DID A WONDERFUL JOB !!
He showed his professional and patience & provided a good advice to us when we dealt with the seller.
We felt like we were working with our best friend rather than a real estate agent.
When you choose to work with estate agent, I HIGHLY recommend you use Romans Letting & Estate Agents Lower Earley.
Jessie
Lam · 2 October 2022
Agent replied
Hi Jessie,
Thank you for your kind words about Olly. I know first hand that he did a brilliant job for you so I am glad you agree!
We wish you the best with your new home.
Adam Colvin
Manager
★★★★★ 5/5
GoogleI highly recommend Joshua Mann who recently managed the sale of my flat. Joshua, with Adam, Isabelle and his team made the process much easier. Viewing appointments were made quickly and I was updated with feedback. I used a legal team suggested, which was also a good experience.
Debra · 18 October 2024
Agent replied · 25 October 2024
Thank you, Debra!
It has been a pleasure working with you regarding the sale of the flat. I am glad to hear you felt looked after by our solicitor, too! Feel free to pop in for a tea/coffee anytime!!
Adam Colvin
Sales Manager
★★★★★ 5/5
GoogleAdam and his Team have helped us along on our house move journey for a year! After our first buyer pulled out at the last minute, Adam and the team helped us get back on to the market and sell the house straight away away. Special mentions to Josh and Olly for their support and prompt service! Thank you, Team.
Raj · 18 March 2024
Agent replied · 30 March 2024
Dear Raj Bunger
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFirst class sales service experience, from start to finish. In a challenging environment, Joshua worked tirelessly to get our invest property sale to a swift conclusion with a great buyer and managed the tenant’s experience skilfully. When it comes to trusting agents with my properties and tenants, the bar for me is high. But Joshua and his team did not disappoint, but delighted! Highly recommended.
Graham · 30 November 2023
Agent replied · 30 December 2023
Dear Graham Turrell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAdam, Izzy, and Josh were so helpful throughout my first property purchase. From initial enquiry , too viewing , the whole team were so helpful throughout and made everything so clear , and kept constant communication! Thanks to the whole team for there support!
William · 26 November 2024
Agent replied · 10 December 2024
Dear William Shaw
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis is the first time we rent a place here. Dhruv was really helpful! Even though there were some issues on some paper work things in the mean time, he was very responsive and helpful through out the whole process!! We really appreciate his sincere help!!
D · 11 October 2024
Agent replied · 25 October 2024
Dear D C
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleNew tenants here - was met by Filip. Well-mannered, cordial and punctual. Process to rent was made extremely easy through Filip's guiding. Would recommend him and Roman's lower earley.
Venom · 22 July 2026
Agent replied · 22 August 2026
Thank you, Venom Scripts, for your wonderful review! We're thrilled to hear that Filip made the rental process easy for you with his well-mannered and punctual service. Your recommendation means a lot to us, and we look forward to supporting you in your new home.
★★★★★ 5/5
GoogleExceptional service from Romans, particularly Andreea, who was incredibly supportive throughout my contract renewal process. Initially facing the end of my contract, Andreea promptly arranged viewings for alternative properties. However, showcasing remarkable dedication and negotiation skills, Andreea successfully convinced my landlord to extend my current contract instead. Truly grateful for the seamless, responsive, and highly effective service provided
Muddassar · 20 February 2024
Agent replied · 21 March 2024
Dear Muddassar Nazar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat service from the Lower Earley Team, always on hand to come back to me with any queries I had on my move with constant communication and providing a helpful service. Highly recommend Andreea and her team. The property management team have also been helpful in resolving a few niggles I had once in the property.
Mya · 20 February 2024
Agent replied · 21 March 2024
Dear Mya Sialwiindi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI just wanted to thank Romans for everything they did to help us during what turned out to be a very long, drawn out and stressful conveyancing process.
Olly was particularly supportive and always at the end of the phone when I need help or just needed to vent.
They did everything they possibly could to get this move actually moving and I we appreciated their presence through the whole process.
Always approachable and friendly and nothing was too much trouble.
We would definitely recommend Romans, Lower Earley
Thank you guys!PositiveResponsiveness, Quality, Professionalism
Rebecca · 24 August 2021
Agent replied
Hello Rebecca Lale
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleFirst time ever going through an Estate Agent as have always been direct with landlord previously. Although I couldn't make it for the viewing back in Feb due to work, the process right from the start to moving in was really good.
Huge thanks to Antony and Laura for all their help along the way, extremely grateful. They answered all my questions (there were quite a few) in detail as well and were very responsive. Moving day was quite a challenge as it took all day single handed, but fast forward and all settled in!
Thanks again!PositiveResponsiveness, Quality, Professionalism
Myles · 24 August 2021
Agent replied
Dear Myles
Thank you for taking the time to review your recent experience you had regarding the service you received from Laura, Antony and the team at Romans Estate Agents Lower Earley. We're so happy you had a positive experience with us.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThis was our first move and Romans helped support every step of the way. It’s been a smooth and stress free process! Romans have been very efficient and responsive with any of our queries too. Would definitely recommend Molly our letting manager and thank you for all your help!
Even had a lovely moving in gift box on our hand over day what a lovely way to settle in!
Thank you all so much for a great service :)PositiveResponsiveness, Professionalism
Faye · 24 August 2021
Agent replied
Dear Faye
Thank you for the great review of our Romans Estate Agents Lower Earley team. It’s fantastic to hear that the staff and especially Molly were able to provide you with a great service that you were happy with. We are glad you liked your moving in gift box and we hope you enjoy your new home.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleBig thanks to Joshua, Izzy and Adam for their superb communication skills with the recent sale of my property. Very efficient all round - and secured an offer within 12 days of marketing which must be a record!
Pat · 26 November 2024
Agent replied · 10 December 2024
Dear Pat Barber
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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