Trusted Agent profile · Low Fell · Tyne & Wear

Sarah Mains Low Fell reviews

★★★★★ Excellent

829 reviews across 1 platform

4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU

Part of Sarah Mains, see every office.

Sarah Mains's office in Low Fell, Tyne & Wear, at 4 Beaconsfield Road, is rated 4.7 out of 5 across 829 reviews on 1 platform, including 829 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

829

Reviews on Google

This office

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.

What do you need help with?

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Sarah Mains Low Fell is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Lettings (Landlords), North East
  • Best in CountyESTAS 2026: Tyne And Wear, Lettings (Landlords)
  • Best in PostcodeESTAS Best in Postcode 2026: NE9, Sales & Lettings (Landlords & Tenants)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Low Fell office, from every platform, shown as written. First names only.

5/5

Google

Helpful, knowledgeable and professional. Would highly recommend Sarah Mains Residential. Jane has been amazing helping me throughout the process of buying my first property and keeping me updated regularly at every stage of the process.

Christopher · 7 March 2024

Agent replied · 21 March 2024

I was delighted to read your great review Christopher and your comments about Jane, thank you. Sarah Mains

5/5

Google

Sarah Mains have been brilliant Amy at the low fell office who valued our property at the start of the process was so friendly and I felt I could trust everything she was telling me so we decided to go with Sarah Mains we sold our property within 2 weeks at our asking price and found our new home within the month every one I spoke to at Sarah Mains was extremely helpful and polite I would absolutely recommend

Donna · 21 May 2024

Agent replied · 20 June 2024

Many thanks for your great review Donna, Amy is delighted with your comments. Sarah Mains

5/5

Google

Sarah Mains helped to sell our house really quickly! Service was second to none! Amy was brilliant! She kept in touch with new houses on the market she thought I’d be interested in and went out of her way to make sure I could view them in my free time :)

Claire · 13 December 2022

Agent replied

Many thanks for your five star review Claire. It was great to read your comments about Amy. Sarah Mains

5/5

Google

Thank you Amy for your guidance through a very difficult time for us as a family. Amy showed empathy throughout, something that was very important to us. Forever grateful.

Kathryn · 17 June 2024

Agent replied · 20 June 2024

Many thanks for taking the time to write this review Kathryn, I do appreciate your comments. Sarah Mains

5/5

Google

Jane has been great throughout this process. It is 30 years since our last move so have needed a lot of hand-holding. She never tires of my endless questions. Jane has been an invaluable link between our buyers and sellers.

Susan · 31 October 2023

Agent replied · 30 December 2023

Thank you for taking the time to leave this five star review Susan, Jane is thrilled with your comments. Sarah Mains

5/5

Google

Excellent service from the team at Sarah Mains. My flat was only on the market a matter of days and the sale went really smoothly. Great communication from start to finish. Thank you!

Julia · 20 December 2025

Agent replied · 20 March 2026

Many thanks thanks for your lovely comments Julia, the Low Fell team are delighted. Sarah Mains

5/5

Google

Really lovely team at the Low Fell branch. From the initial meeting with Dawn to the attention by Jane in the after sales team they were a great help during what can be a stressful time.

V · 20 November 2025

Agent replied · 20 March 2026

Thank you so much for taking the time to leave your review for Dawn, Jane an the team - we do appreciate it. Sarah Mains

5/5

Google

Great service from Scott at Sarah Mains! His professional and efficient yet friendly approach is very reassuring. He helped us when we had been let down by a previous tenant. He gave us some great advice about how to get our house ready, and took some fab photos. It looked amazing online and we had prospective tenants in less than 24 hours. Can't thank you enough for all your help and the continued support from of team too.

Kathryn · 21 May 2024

Agent replied · 20 June 2024

Scott is delighted with your five star review Kathryn. Many thanks. Sarah Mains

5/5

Google

The service provided by Chantel has been fantastic and made the process of looking for our forever home so much easier and stress-free. I can’t thank her enough!

Anna · 19 June 2024

Agent replied · 20 June 2024

Many thanks for taking the time to leave your review Anna, Chantel is thrilled with your comments. Sarah Mains

5/5

Google

Great support and professional service from Amy and the team at every stage of the sales process. I have now used Sarah Mains twice and highly recommend them.

Lindsay · 18 June 2024

Agent replied · 20 June 2024

Many thanks for your wonderful review and for your recommendation Lindsay. Sarah Mains

5/5

Google

Elliott has been amazing through this whole process, he has updated me every step of the way and has been more than accommodating, will definitely be using them again

Sophie · 23 May 2024

Agent replied · 20 June 2024

Many thanks Sophie, we really appreciate your five star review. Sarah Mains

5/5

Google

Every team member from low Fell office have been great!! Making moving easier

Maxine · 23 May 2026

Agent replied · 23 June 2026

Thank you Maxine! We really appreciate you taking the time to leave a review for us. Sarah Mains

5/5

Google

Elliot has been incredible, very prompt with replying making the letting process as smooth as possible

Matthew · 21 December 2024

Agent replied · 27 December 2024

We really appreciate your lovely review Matthew, Elliot is thrilled with your comments, thank you. Sarah Mains.

5/5

Google

Great service throughout. Jane was very proactive and helped the whole transaction along through times when I thought it might collapse Well done James’s

Tony · 17 August 2024

Agent replied · 24 August 2024

Many thanks for taking the time to leave this great review for Jane, we really appreciate it Tony. Sarah Mains.

5/5

Google

The service from Sarah Mains Low Fell was second to none for the sale of my property. They kept me updated at every stage and chased all parties to expedite the sale. I would highly recommend them for their helpful and very efficient service. Thank you

Janice · 31 March 2023

Agent replied · 26 August 2023

I was delighted to read your five star review Janice, many thanks for taking the time to do this. Sarah Mains

4/5

Google

Our selling experience with Sarah Mains was good. The team at the Low Fell branch were helpful and professional throughout. Regular updates were provided throughout the process including updates on the number of online views of the property compared to viewings generated. This helped us in adjusting the initial pricing which was too high. Sarah Mains took care of viewings on our behalf and access for surveyors when required which was a major benefit for us as our sale was an unoccupied property probate sale. Having to be present for these ourselves would have been very time consuming. The only negative was the initial pricng advice which proved to be too high although, I should temper that by saying that another agent provided the same advice and the marketing of the property coincided with a difficult time in the market when mortgage rates were changing rapidly and approaching their 2023 peak. All in all, a swift & professional service.

Graeme · 17 March 2024

Agent replied · 20 June 2024

Thank you for taking the time to leave a review Graeme and for your feedback, I appreciate this. Sarah Mains

5/5

Google

Gratitude for Exceptional Service from Elliot I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during our renting process. Your professionalism and expertise truly made the entire experience smooth and easy. From the initial consultation to the final paperwork. 10/10 Your dedication to ensuring that our needs were met and that we found the perfect rental property did not go unnoticed. You have made the process efficient and stress-free. Thank you for going above and beyond to ensure that we had a positive renting experience. We are thrilled with our new rental home, and we have you to thank for making it possible.

Yehia · 15 March 2024

Agent replied · 20 June 2024

Many thanks for your lovely five star review Yehia, and for your comments about Elliot Sarah Mains

5/5

Google

I have always found Sarah Mains extremely professional in my dealings with them for purchases, sales and lettings over the past decade. Amy Caine has been nothing short of fantastic in my latest acquisition. She is an absolute pleasure to deal with and a huge credit to the business!

Dave · 13 December 2022

Agent replied

What a great review Dave, I know that Amy is thrilled with you comments. Sarah Mains

5/5

Google

Scott provided a 1st class service. I was so impressed with the listing and it obviously worked as we rented out our property within 36 hours of the property going live. Scott was both personable and professional and I look forward to working with him again on future properties.

Alison · 13 December 2022

Agent replied

Thank you for your five star review Alison. We really appreciate you taking the time to do this. Sarah Mains

5/5

Google

Chantel has been very helpful at every step of the process, very easy to communicate to and liaise with, I am very impressed with her service !

Blessing · 18 June 2024

Agent replied · 20 June 2024

That's wonderful Blessing, many thanks for taking the time to leave a review for Chantel. Sarah Mains

5/5

Google

5* Great service always on hand to help out. Chantelle made sure we were always up to date and kept informed of details, will definitely use again.

Rachael · 14 June 2024

Agent replied · 20 June 2024

That's a great review Rachael, many thanks for taking the time to write this. Sarah Mains

5/5

Google

We've had a fantastic experience using Sarah Mains! Great communication throughout, very friendly staff and very professional service! Would highly recommend to friends and family. And we will definitely be using Sarah Mains again in the future!

Carly1188 · 20 October 2025

Agent replied · 20 March 2026

Very many thanks for your lovely review and your recommendation, we really do appreciate it! Sarah Mains

5/5

Google

I am currently dealing with Sarah Mains as a buyer and have been really impressed when the service offered so far. My viewing was arranged quickly and efficiently, making an offer was straightforward, and communication has been fantastic. Thank you to Kelly for her assistance!

Charlotte · 31 March 2023

Agent replied · 29 July 2023

Many thanks for taking the time to leave a five star review Charlotte. Kelly is very happy with your comments. Sarah Mains

5/5

Google

The team at Sarah mains have been brilliant, especially Chris who has gone above and beyond to try and help us find our dream home. We sold our home with the team as well and the pictures and video were excellent which I think really made a difference.

Jessica · 13 December 2022

Agent replied

Many thanks for your wonderful five star review Jessica. Chris is delighted with your comments. Sarah Mains

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sarah Mains's Google reviewsLeave Sarah Mains a review

Questions about Sarah Mains Low Fell

Has Sarah Mains won any awards?

Yes. Sarah Mains won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Gold for Lettings (Landlords) in North East, Best in County (Tyne And Wear) and Best in Postcode (NE9).

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent