Every review we hold for the Low Fell office, from every platform, shown as written. First names only.
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5/5
GoogleAmy, Chris & Kelly have been very supportive in both the selling of my property & the buying of a new property. They are on time for appointments and very professional while ensuring I understand the processes at each stage of the purchase & sale
Sonia Β· 9 October 2026
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5/5
GoogleI just want to thank Elliot and Scott from Sarah Mains letting service. They have provided a fantastic service in helping me let my property. They offered a swift response to any emails I sent and went over and above in helping me find my tenants. I would have no hesitation in recommending them to any of my friends who were needing an estate agent on low fell.
Maria Β· 27 February 2023
Agent replied
Many thanks for your five star review Maria. Scott and Elliot are delighted with your comments.
Sarah Mains
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5/5
GoogleI contacted Sarah Mains LowFell to arrange a viewing of a property. They dealt with this quickly and professionally, all communication was done in a timely manner and I was kept up to date with texts and emails. Chantel was polite and courteous. Would highly recommend.
Rebecca Β· 25 July 2024
Agent replied Β· 24 August 2024
That's great Rebecca! Many thanks for taking the time to leave this review.
Sarah Mains
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5/5
GoogleChantel was brilliant at organising all of my viewings for the same day and also a big thank you βFairy Liquidβ Graeme for showing me around and passing on his knowledge of the places we visited. Kelly is also proving to be very efficient and thorough with my purchase
Dave Β· 21 May 2024
Agent replied Β· 20 June 2024
Wonderful! Many thanks for taking the time to leave your review Dave.
Sarah Mains
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5/5
GoogleThe service that Sarah Mains provided from the initial meeting with Dawn thorough to completion with Kelly and Jane was excellent. All staff involved were professional and helpful throughout and I would highly recommend them to anyone else requiring conveyancing services.
Keith Β· 22 September 2024
Agent replied Β· 22 October 2024
That's a great review Keith, we really appreciate it. Dawn, Kelly and Jane are thrilled with your comments.
Sarah Mains
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5/5
GoogleWe purchased our property through the Low Fell branch and could not recommend them enough! They have been extremely helpful throughout the entire process, this was our first property purchase and we felt supported and made to feel like valued customers. All the staff we talked to were helpful but special mention to Sharon, who has been extremely helpful (and patient!) whenever we asked questions or sought advice.
I would definitely recommend using them for selling a property as the support they gave us as buyers was second to none.
Steven Β· 25 April 2021
Agent replied
Thank you for this five star review and great comments Steven. Your recommendation would be appreciated.
Sarah Mains
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5/5
GoogleA really straight forward and professional sales service. Karen from sales progression was an absolute star through a very stressful time, she went above and beyond to help keep things on track, her excellent communication helped reassure me along the way. Highly recommend!
Jessica Β· 20 February 2026
Agent replied Β· 20 March 2026
Many thanks for this fabulous review Jessica, Karen really does appreciate your comments.
Sarah Mains
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5/5
GoogleAmy was brilliant from start to finish. Helpful encouraging and positive about our property sale. Wouldn't use anyone else as I know we are in great experienced hands . Kelly was also amazing and kept us informed throughout. Thank you π. β¦
Jenny Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave this great review Jenny, Kelly is very pleased with your comments.
Sarah Mains
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5/5
GoogleI have dealt with Sarah Mains a few times during my property search and they have been brilliant. Jacob is extremely knowledgeable, professional and patient. I would certainly recommend them to anyone looking to buy or sell property.
Ellis Β· 17 October 2024
Agent replied Β· 22 October 2024
We really appreciate your review Ellis, many thanks for leaving this review for Jacob.
Sarah Mains
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5/5
GoogleSarah mains were really good at helping us sell our property so that we could go ahead and purchase our next home. Their advertisement allowed us to find a suitable purchaser very quickly and they also helped us navigate the market to get a good mortgage. Would definitely recommend.
Ahmed Β· 20 December 2025
Agent replied Β· 20 March 2026
Many thanks for your great review and your recommendation Ahmed, we really do appreciate it.
Sarah Mains
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5/5
GoogleDawn provided some excellent advice when we were planning to sell our home. She gave some very helpful information regarding timescales and prices. She is very friendly, knowledgeable, professional and approachable. We followed her advice to the letter and achieved a very quick sale for the asking price we were hoping for.
Kate Β· 20 November 2025
Agent replied Β· 20 March 2026
Many thanks for your lovely review Kate. Donna and Keeley really so appreciate your comments.
Sarah Mains
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5/5
GoogleI used the low fell branch of Sarah mains to buy my property & couldnβt have found the staff any nicer if I tried! They are so attentive and personable that it made the experience of buying my first house an absolute breeze.
I personally dealt with Sharon and she couldnβt have been any nicer and professional, I couldnβt have wished for anyone better to help me buy my house!
Taylar Β· 29 July 2022
Agent replied
Very many thanks for your wonderful review. The staff at Low Fell are delighted.
Sarah Mains
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5/5
GoogleThank you Jane Toberty-Bland , a real asset to Sarah Mains Low Fell branch always professional, helpful , knowledgeable and cheerful with what has been a protracted sale process . Very grateful to Jane for making sure I was kept updated all times and diligently followed up all parties to keep the sale on track!
Kelly Β· 31 October 2023
Agent replied Β· 30 December 2023
Many thanks for this fabulous review Kelly, I know that Jane is delighted with your comments.
Sarah Mains
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5/5
GoogleElliot was very helpful all through the viewing and referencing process. He always respond to enquiry very fast. I give him 5 star
Ezeugwu Β· 6 March 2026
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5/5
GoogleAll the colleagues we spoke to at Sarah Mains were excellent answering any questions or providing additional support as this can be a stressful time. Dawn and Jane especially kept us up to date with any news about our house sale and purchase extremely efficiently! I would highly recommend Sarah Mains
Andrew Β· 20 November 2025
Agent replied Β· 20 March 2026
Many thanks for taking the time to leave your review Andrew, Dawn and Jane really appreciate your comments.
Sarah Mains
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5/5
GoogleFrom our initial valuation meeting, to communicating with our potential buyers, to completion, we experienced a high quality customer service throughout. Communication between the team and ourselves was excellent, and they managed to get us the highest possible price for our home. Would definitely recommend buying and selling through this agency.
Sam Β· 20 November 2025
Agent replied Β· 20 March 2026
Many thanks Sam, we really appreciate you taking the time to leave this wonderful review.
Sarah Mains
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5/5
GoogleI would highly recommend Sarah Mains to anyone who is selling their home / buying a home. Chris has been amazing, keeping me up to date at every stage in the process. Its made the experience easier to deal with .
Beverley Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave your lovely review Beverley, Chris is thrilled.
Sarah Mains
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5/5
GoogleWe bought and sold with Sarah Mains and from day one they have been fantastic, I was kept up to date on our sale and purchase weekly, if not daily in the later stages of our sale and purchase. Every member of staff was professional and always helped if it was their job or not. Sharon was fantastic if it wasn't for her I think I may have pulled out with solicitor issues, Sharon always ensured that she went that extra mile and kept me updated at all times, such a valuable team member to have and an asset to Sarah Mains. You get what you pay for and you certainly do with this company, such a professional, well organised company with loyal hard working staff. Would recommend in a heart beat.
Miriam Β· 10 June 2020
Agent replied
I really would appreciate your recommendation Miriam and I know that Sharon will be thrilled with your comments. Many thanks.
Sarah Mains
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5/5
GoogleMy partner and I recently secured a let which was managed by Elliot Scott. Elliot has been a delight to deal with, in part, owing to his prompt, polite and professional communication. In all, this has made what could otherwise have been a stressful experience, in fact, seamless.
Joe Β· 15 March 2024
Agent replied Β· 21 March 2024
Many thanks for taking the time to leave this great review for Elliot, I know that he is delighted with your comments.
Sarah Mains
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5/5
GoogleAll the staff have been great from initially meeting with Victoria the valuer to dealing with all the team in the office. They constantly keep in touch and up to date on progress of your sale. Would highly recommend
Susan Β· 9 October 2026
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5/5
GoogleI recently sold my house with Sarah Mains Low Fell Branch. The sale was a very smooth and quick process from beginning to end. The paperwork came through quickly and was very easy to understand with step by step instructions. Each member of the team I dealt with from Valuer to Sales Progression was exceptional. Wouldn't hesitate to recommend and use their services again.
Louise Β· 13 December 2022
Agent replied
Thank you for leaving this great review Louise, the Low Fell team are delighted with your comments.
Sarah Mains
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5/5
GoogleI am a first time house buyer and have to be honest knew nothing about the buying process. What could of been a very stressful experience has been made so easy with the help of chris and his friendly and professional approach. Chris has guided me at every step and kept me updated throughout the initial buying stages. He has promptly and efficiently responded to all my queries and referred me to thelma bell (mortgage advisor). Thelma is extremely knowledgable and has talked to me at length about mortgage and insurance policies. Nothing seemed too much trouble and she ended up getting me an amazing mortgage deal.
Thank you Chris and Thelma, you are both assets to the Low fell sarah mains!
Dorothea Β· 25 November 2019
Agent replied
This is a great review, many thanks Jacqueline. I know that Chris and Thelma will be thrilled with your comments.
Sarah Mains
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5/5
GoogleI am a first time house buyer and have to be honest knew nothing about the buying process. What could of been a very stressful experience has been made so easy with the help of chris and his friendly and professional approach. Chris has guided me at every step and kept me updated throughout the initial buying stages. He has promptly and efficiently responded to all my queries and referred me to thelma bell (mortgage advisor). Thelma is extremely knowledgable and has talked to me at length about mortgage and insurance policies. Nothing seemed too much trouble and she ended up getting me an amazing mortgage deal.
Thank you Chris and Thelma, you are both assets to the Low fell sarah mains!
Jacqueline Β· 18 November 2019
Agent replied
This is a great review, many thanks Jacqueline. I know that Chris and Thelma will be thrilled with your comments.
Sarah Mains
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5/5
GoogleWe bought and sold with Sarah Mains and from day one they have been fantastic, I was kept up to date on our sale and purchase weekly, if not daily in the later stages of our sale and purchase. Every member of staff was professional and always helped if it was their job or not. Sharon was fantastic if it wasn't for her I think I may have pulled out with solicitor issues, Sharon always ensured that she went that extra mile and kept me updated at all times, such a valuable team member to have and an asset to Sarah Mains. You get what you pay for and you certainly do with this company, such a professional, well organised company with loyal hard working staff. Would recommend in a heart beat.
Miriam Β· 30 October 2019
Agent replied
I really would appreciate your recommendation Miriam and I know that Sharon will be thrilled with your comments. Many thanks.
Sarah Mains
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