Trusted Agent profile · Low Fell · Tyne & Wear

Sarah Mains Low Fell reviews

★★★★★ Excellent

829 reviews across 1 platform

4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU

Part of Sarah Mains, see every office.

Sarah Mains's office in Low Fell, Tyne & Wear, at 4 Beaconsfield Road, is rated 4.7 out of 5 across 829 reviews on 1 platform, including 829 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

829

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Sarah Mains Low Fell is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Lettings (Landlords), North East
  • Best in CountyESTAS 2026: Tyne And Wear, Lettings (Landlords)
  • Best in PostcodeESTAS Best in Postcode 2026: NE9, Sales & Lettings (Landlords & Tenants)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Low Fell office, from every platform, shown as written. First names only.

5/5

Google

Couldn't fault the help and advise I was given from the Low Fell branch. The sale progressor went absolutely above and beyond to help us out with a very complicated vendor and sale. She was there for me throughout and really cared about our case.The whole team and everyone I had to speak to were very helpful and couldn't recommend this branch enough. Thank you!!

Rachel · 29 July 2019

Agent replied

Many thanks for your wonderful review Rachel, I really appreciate you taking the time to do this. Sarah Mains, Director

5/5

Google

The friendly professional approach from all Sarah Mains Staff at the Low Fell Branch was very much appreciated whilst selling my property - their positive enthusiastic attention to every detail led to a host of viewings, communication was always pleasant and instant which resulted in a very satisfactory sale!

Margaret · 29 July 2019

5/5

Google

Super Speedy & friendly service from Amy Caine at the Low Fell branch. Sold our home within the 1st week over what we wanted & was on hand at every step. Highly recommend her & her team. Thanks.

Jenna · 1 October 2023

Agent replied · 30 December 2023

Amy is delighted with your review Jenna, I really appreciate you taking the time to do this. Sarah Mains

5/5

Google

The honest, straight forward advise we received from Sarah Mains Estate Agents was excellent and consequently the final sale price far exceeded our expectations. They are professional, helpful and courteous at all times. We would highly recommend them.

Tim · 13 March 2022

1/5

Google

Sold house on behalf of my Mother she felt lied to from start to finish selling property under price not checking out the situation of the buyers costing my mother thousands of pounds and unbelievable Stress for her and her severely disabled husband, left upset and very bad taste in our mouths

George · 16 June 2022

Agent replied

I am very shocked to read your review George. Please could you call 0191 2390815 so that I am able to investigate your concerns. Sarah Mains

1/5

Google

Unfortunately a terror to deal with at end of tenancy. The workers must be upper class because they don't value how much people need their money. Will never recommend and will never deal with again.

Sanaa · 30 November 2023

Agent replied · 30 December 2023

I am sorry to read your review Sanaa and I will investigate this with our Property Managers Sarah Mains

4/5

Google

I can recommend using Sarah Mains Low Fell .We viewed a property with them today with a lady called Dawn she was prompt for the appointment and had lots of information on the property being viewed. We did make an offer on the same on returning home.

J · 13 December 2022

Agent replied

That's great to read, many thanks for leaving this review. Sarah Mains

5/5

Google

We are very happy with the service from Sarah Mains Low Fell! Great staff, all very helpful throughout the process of selling our house. We are particularly thankful to Chris who was very friendly, supportive and willing to answer any questions we had to ask! Thank you!

Casey · 13 December 2022

Agent replied

Many thanks for taking the time to leave a five star review Casey. It's great to read your comments about Chris. Sarah Mains

5/5

Google

Dawn and the team at Sarah Mains made selling our house a smooth and easy process.

Claire · 29 July 2019

Agent replied

thanks very much for this great review Claire. Kind regards, Julie Knox, Customer Success.

5/5

Google

Super service from beginning to end of my journey. Nicola is excellent ?? 5 star staff

Sandra · 29 July 2019

Agent replied

Thank you very much for your kind words and fantastic rating, Nicola will be absolutely delighted! Kind regards, Julie Knox, Customer Success.

5/5

Google

Fantastic service from all the team at Sarah Mains when dealing with the rental of my property, from finding a tenant to move in date, everything was seamless.

Hayley · 21 April 2024

Agent replied · 20 June 2024

I really appreciate this great review Hayley, many thanks Sarah Mains

5/5

Google

Great experience with Elliot in the letting department. Fast efficient and helpful can't say enough how happy and grateful I am for the excellent service I have received.

Jo · 21 April 2024

Agent replied · 20 June 2024

Thank you Jo for your great five star review, we really appreciate it. Sarah Mains

5/5

Google

Exellent service, from start to finish, kept updated at every opportunity, and plenty of viewings, and feedback,very welcoming, experts in their field.would totally recommended sarah mains estate agent.

Karen · 21 April 2024

Agent replied · 20 June 2024

Many thanks for taking the time to leave this wonderful review Karen. Sarah Mains

5/5

Google

We recently completed the sale of our home in Low Fell. I have to say, the service was first class. In particular, I would like to give a special mention to Sharon Lambert (Sales Progressor) who was fantastic in providing us with regular updates and advice

Paula · 24 April 2020

5/5

Google

Very responsive from initial contact onwards This was a probate sale and they were very understanding of the circumstances Entire process was handled very efficiently with regular updates and clear communication from all the team Based on our experience we would have no hesitation in recommending the Low Fell team

Trevor · 16 July 2022

Agent replied

Many thanks for taking the time to leave your review Trevor, and for recommending our Low Fell team. Sarah Mains

5/5

Google

Super service from beginning to end of my journey. Nicola is excellent 👏 5 star staff …

S · 30 July 2018

Agent replied

Thank you very much for your kind words and fantastic rating, Nicola will be absolutely delighted! Kind regards, Julie Knox, Customer Success.

5/5

Google

Out of all the agencies i was going through for my rental,Sarah Mains proved to be the most professional. Thank you, Chloe Moore, for easing me through the process.

Beatrice · 18 March 2024

Agent replied · 20 June 2024

Thank you for your review Beatrice, Chloe is thrilled with your comments. Sarah Mains

5/5

Google

Grest service, totally stress free sale of our home, bought it through sarah mains and a decade later sold it through them. Regret neither!

C · 18 June 2024

Agent replied · 20 June 2024

Many thanks for your great review, I really appreciate it. Sarah Mains

5/5

Google

Very Helpful and Lovely Staff - Mortgage Advisor Dawn is amazing and is so helpful.

Gemma · 29 July 2019

Agent replied

Thanks very much Gemma for such a great review. Kind regards, Julie Knox, Customer Success.

5/5

Google

Couldn't fault them. From valuation ( I got offers in first week) to completion I was kept well informed, by friendly knowledgeable staff. My buyer took ages and they had to chase things along at various points. I didn't have to lift a finger, they dealt with everything. I'm very grateful for all their hard work and would recommend them to anyone.

Paula · 24 December 2019

Agent replied

Many thanks for your review Paula. I know that the Low Fell team will be delighted with your comments. Sarah Mains

5/5

Google

Great service as always. Chantel in the office was extremely friendly and helpful and Craig called back and provided what we needed straight away.

Stephen · 15 June 2024

Agent replied · 20 June 2024

Many thanks Stephen for taking the time to leave this review, we do appreciate it. Sarah Mains

5/5

Google

Super service from beginning to end of my journey. Nicola is excellent 👏 5 star staff …

Sandra · 31 December 2017

Agent replied · 30 December 2023

Thank you very much for your kind words and fantastic rating, Nicola will be absolutely delighted! Kind regards, Julie Knox, Customer Success.

5/5

Google

Great services. Professional and clear. They offer good advice. I bought my house through them and now intend to let it and eventually sell it.

Amy · 21 May 2024

Agent replied · 20 June 2024

Many thanks for your five star review Amy, we really appreciate it. Sarah Mains

5/5

Google

Great professional service received from Amy at Sara Mains. Help received and her knowledge of the housing market was second to none. Thanks.

Grace · 25 June 2024

Agent replied · 24 August 2024

Many thanks for your lovely review Grace, Amy is delighted with your comments. Sarah Mains

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Sarah Mains Low Fell

Has Sarah Mains won any awards?

Yes. Sarah Mains won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Gold for Lettings (Landlords) in North East, Best in County (Tyne And Wear) and Best in Postcode (NE9).

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.

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