Every review we hold for the Low Fell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleElliot S has been brilliant in helping me and my friend move into our property. With the stress of uni, he’s made the process so much easier and been quick to answer calls and emails. Thanks again. Sam and Liv x
Sam · 30 April 2023
Agent replied · 26 August 2023
Thank you for your lovely review Sam, I know that Elliot is pleased with your comments. Hope you are both happy in your new home.
Sarah Mains
★★★★★ 5/5
GoogleGreat service from the staffs. Prompt in addressing housing concerns. Would recommend this home letting agents
Chinedu · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave your five star review Chinedu, we do appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleVery professional, efficient and friendly branch which helped enormously with the sake of our house. Were always available to talk to and kept us up-to-date with the progress. Sharon Lambert especially kept us sane and went above and beyond as we had a lot of problems from the buyers but she rectified everything. Would definitely use them again and absolutely recommend them.
Ashley · 29 July 2019
Agent replied
Lovely words Ashley, thanks very much for such a great review. Sharon in particular will be so pleased you were happy with everything. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleWe recently had our offer accepted for our first home and had Kelly dealing with all the offers, she was so helpful and kept us updated every chance possible without ever making us feel like a hassle :) Thanks so much!
Mia · 31 March 2023
Agent replied · 26 August 2023
It is great to read your review Mia, thank you. It's an exciting time for you and I know that Kelly is delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleDelt with elliot at lowfell branch, brilliant experience, I emailed most days for updates and he couldn't of been more helpful, very polite and friendly
Katie · 21 April 2024
Agent replied · 20 June 2024
Thank you Katie, we really appreciate your review and Elliot is delighted.
Sarah Mains
★★★★★ 5/5
GoogleWe have used the Low Fell Team at Sarah Mains for each of our last 3 sales as they offer an unrivalled service of old-fashioned courtesy and customer service balanced with a dynamic and contemporary approach to marketing their properties. Reliable, efficient and with friendly and dedicated staff, I wouldn't hesitate to recommend the Sarah Mains Team (Dawn, Helen and Co.).
Groovetrain · 29 July 2019
Agent replied
thanks very much for your fantastic review, we really appreciate it.
★★★★★ 5/5
GoogleGreat service from team, especially Donna and Chris. Recommend. Always happy to help.
Jamie · 29 July 2019
Agent replied
That's great to hear Jamie, Donna and Chris will be delighted. Many thanks for your review.
Sarah Mains, Director
★★★★★ 5/5
GoogleEase of communication, knowledge of housing market, courteous staff. Excellent sales video and photographs of house
Bill · 22 September 2024
Agent replied · 22 October 2024
Many thanks for your great review Bill, we really appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleIt was a pleasure dealing with Chantel, she was helpful and very friendly. It was such a positive experience for us.
Angela · 17 June 2024
Agent replied · 20 June 2024
Many thanks Angela. It's great to read your review and Chantel is delighted.
Sarah Mains
★★★★★ 5/5
GoogleWe have used Sarah Mains both times we have moved house and I can honestly say the service we received was outstanding. The staff are knowledgeable and helpful and really make you feel supported through the whole process. The team at Sarah Mains ensured that we were constantly updated through the whole selling process. I would recommend them to anyone.
Paul · 29 July 2019
Agent replied
Thanks very much Paul, we really appreciate it. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleExcellent service from the sales team, especially Sharon. Easy to communicate with and after an awful experience renting a property with this company my expectations were low.. however, I was more than impressed with the service we received when buying our home.
B · 13 March 2020
★★★★★ 5/5
GoogleGreat service from Amy friendly and made me feel comfortable as this was my first experience of selling my home.
Kim · 19 June 2024
Agent replied · 20 June 2024
Many thanks Kim, I really appreciate you taking the time to leave your review for Amy.
Sarah Mains
★★★★★ 5/5
GoogleA fab quick transaction. Kelly and Lisa were very helpful
King · 10 December 2019
Agent replied
Glad to hear that everything went ahead quickly Helen. Thank you for taking the time to leave a review.
Sarah Mains
★★★★★ 5/5
GoogleGreat service by Chris! He is very on top of everything, helpful and provides great
consultation at all times!
Chris · 20 June 2024
Agent replied · 24 August 2024
Many thanks for your five star review Chris, I really appreciate you taking the time to do this.
Sarah Mains
★★★★★ 5/5
GoogleHighly recommended, excellent service from Elliot in particular who helped me in my search and has been very responsive and professional in all communications
Tom · 15 March 2024
Agent replied · 20 June 2024
Thank you for your great review Tom, Elliot is delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleHighly professional agency with a personal touch. Within 4 working days the agency had our house listed, with excellent photos and video tour. Over the first two weeks the house has had more than a dozen viewings with much positive feedback.
M · 13 December 2022
Agent replied
Thank you for your five star review Mr Hall, we really do appreciate this.
Sarah Mains
★★★★★ 5/5
GoogleSarah Mains are streets ahead. Super professional, helpful and they really know their stuff. Everyone who had a role in the sale was great. Special mention to Sharon in after sales who really helped to keep things moving. Thank you.
Paul · 24 May 2020
★★★★★ 5/5
GoogleI dealt with Mr. Scott, from Sarah Mains residential, and I am pleased to say that Scott is very cooperative, knowledgeable, polite, enthusiastic and supportive. He took the ''Professionalism'' to a next level. I consider him a big asset to Sarah Mains.
Saree · 29 July 2019
★★★★★ 5/5
GoogleMany thanks to the whole team for such an excellent and friendly service! Our photos, video and write up were professional, accurate and captured our house perfectly. We were amazed with the interest we received and agreed a sale within 24 hours!PositiveResponsiveness, Quality, Professionalism, Value
Ann · 21 June 2022
Agent replied · 20 June 2024
That's a fabulous five star review Ann, many thanks for taking the time to write this.
Sarah Mains
★★★★★ 5/5
GoogleChris and Donna have been so helpful. Chris has kept me well informed on my property search. Always willing to take my calls and also keeping me in informed of all new properties that come on the market. I know they will find what I am looking for . 10 out 10 for the Sarah mains team at lowfell.
Anna · 8 July 2018
Agent replied
Hi Anna, thanks very much for taking time to write such a fantastic review. Chris and Donna will be very pleased to hear how happy you are with the service they are providing and they will be delighted to support you all the way until you find your perfect home. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleFrom valuation to contacts exchanged, Sarah Mains were fantastic. Amazing communication and advice from an experienced helpful team.
Dean · 16 June 2024
Agent replied · 20 June 2024
Many thanks for taking the time to leave your review Dean, it is appreciated.
Sarah Mains
★★★★★ 5/5
GoogleI would recommend Sarah Mains, we've had a very positive experience with Phil as a property manager.
Eleanor · 25 June 2024
Agent replied · 24 August 2024
Many thanks for taking the time to leave a five star review Eleanor, we do appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleSarah Mains have been looking after my property for a number of years, always provide great service.
Harvey
Harvey · 6 June 2024
Agent replied · 20 June 2024
Thank you for taking the time to leave your five star review Harvey, it was great to read.
Sarah Mains
★★★★★ 5/5
GoogleExcellent agents for our recent house purchase. Even though they were acting on behalf of the seller, they treated us as any other client. Excellent communication, especially from Jane (and the other staff).
Max · 29 June 2023
Agent replied · 29 July 2023
Thank you for taking the time to leave your review Max, we really appreciate it.
Sarah Mains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.