5/5
GoogleThanks to Chloe for providing a great service 👍 …
Agent replied
Thank you for this lovely five star review for Chloe, we really appreciate it. Sarah Mains
Trusted Agent profile · Low Fell · Tyne & Wear
Sarah Mains Low Fell reviews
★★★★★
829 reviews across 1 platform
4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
Part of Sarah Mains, see every office.
Sarah Mains's office in Low Fell, Tyne & Wear, at 4 Beaconsfield Road, is rated 4.7 out of 5 across 829 reviews on 1 platform, including 829 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Sarah Mains Low Fell is among the ESTAS 2026 winners.
- GoldESTAS 2026: Lettings (Landlords), North East
- Best in CountyESTAS 2026: Tyne And Wear, Lettings (Landlords)
- Best in PostcodeESTAS Best in Postcode 2026: NE9, Sales & Lettings (Landlords & Tenants)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Reviews
Every review we hold for the Low Fell office, from every platform, shown as written. First names only.
Google5/5
GoogleCould not rate Chantel Mitton enough. Super efficient, professional & answers my queries emails promptly . All the staff have been great to be honest. A credit to Sarah Mains Estate agents 10 out of 10👏 …
Agent replied · 20 June 2024
That's great to read Tracey, many thanks for taking the time to leave this five star review. Sarah Mains
5/5
GoogleFirst class. We felt that the team looked after our best interest from the start of the process to the end. FIRST class from every member of the team at every process of the journey . Thanks
Agent replied · 20 June 2024
Many thanks for taking the time to leave this great review. We really appreciate it Geraldine. Sarah Mains
5/5
GoogleA positive experience from start to finish with the team at Lowfell to sell my home.nThe marketing was impressive. A fast efficient service within a short time frame. Thanks for everything.
Agent replied · 22 October 2024
Many thanks for your five star review Gillian. The Low Fell team are thrilled with your comments. Sarah Mains
5/5
GoogleI worked with Jess and she was great, she helped me rearrange my move in date due to a bereavement and it was no problem. Lovely people!
Agent replied
Thank you very much for your five star review. Jess was very happy to help you as much as she could and she will be delighted with your comments. Kind regards, Julie Knox, Customer Success.
5/5
GoogleMet Dawn M from Sarah Mains and she was very knowledgeable about the area, pricing and the best way to advertise my property to maximise its potential. Great meeting, looking forward to a swift sale.
Agent replied · 24 August 2024
That's great to read Paul. Many thanks for leaving this review for Dawn. Sarah Mains
5/5
GoogleWe’ve been looked after brilliantly by Kelly at Sarah Mains, she’s kept us up to date, offering guidance and support at every stage. She has been friendly and professional - a real asset to the team. Thank you so much!
Agent replied · 21 March 2024
I was thrilled to read your comments about Kelly. Many thanks for your review Laura. Sarah Mains
5/5
GoogleAn excellent professional service, from a great team, start to finish. In particular Megan, Kelly and Sharon. Thank you all, Trevor & Janet
Agent replied
Thank you for your wonderful review Janet. Megan, Kelly and Sharon will be thrilled. Sarah
5/5
GoogleSarah Mains have been extremely helpful with giving advice and guidance on buying our first home. Customer Service has been great with fast responses and a smooth sailing process. Would 100% recommend to anyone.
Agent replied · 24 August 2024
Thank you for taking the time to leave this great review Naomi, we really appreciate it. Sarah Mains
5/5
GoogleI purchased my first property via Sarah Mains, now having it let and fully managed by them. They give reasonable market price and offer professional service. Thank you, Scott, Elliot, Andy and Claire. Everyone is very kind and helpful.
Agent replied · 21 March 2024
I was delighted to read your lovely review Yiming, thank you. Sarah Mains
5/5
GoogleAbsolutely fantastic service from the Lettings Team. They were professional and very helpful from the start. I would give more than 5☆ if I could. I would definitely recommend Sarah Mains Lettings!!! Well done to Scott and the Team.
Agent replied · 20 June 2024
A fabulous review for Scott and the team, many thanks Jackie. Sarah Mains
5/5
GoogleSold our house in 3 days .Always kept us up to date with the progress very professional.Friendly and easy to talk to. Kelly was our first contact and always there to help with any questions. and the rest of the Team were just as helpfull.So if you want a good reliable service I would reccommend them .
5/5
GoogleWe recently used Sarah Mains financial services for our remortgage. As always the service was professional and helpful. We would definitely recommend Dawn to friends.
Agent replied
Hi Kerry, thanks very much for your fantastic five star review, Dawn and the team will be absolutely thrilled! Kind regards, Julie Knox, Customer Success.
5/5
GoogleAn efficient, hardworking company which tries to help in the best way they can.
5/5
GoogleChantal m was a great help and very friendly, couldn't have done enough for me and answered all my questions. Same with Scott Thompson every question answered straight away and straight forward very friendly
Agent replied · 20 June 2024
Thank you Matthew for the great review for Chantel and Scott, much appreciated. Sarah Mains
5/5
GoogleDawn Melling and everyone we dealt with were so friendly and helpful. The whole experience was a pleasure and also ended with a great outcome.
Agent replied · 8 December 2024
We're thrilled to hear that Dawn and the team made your experience enjoyable and that you were pleased with the outcome. Many thanks Jim. Sarah Mains
5/5
GoogleElliot from Sarah mains was absolutely fantastic helped every step of the way, couldn’t fault what he has done and putting up with my pestering phone calls daily! 5* all the way! Thank you from Ryan and Tasha
Agent replied · 20 June 2024
I was delighted to read your review Ryan, very many thanks Sarah Mains
5/5
GoogleI have both sold and bought my houses with Sarah Mains . Their professional and efficient services are second to none. The process from start to finish was fantastic and seamless. Their personal touches are what makes Sarah Mains the agent I always use. You never feel like "just a client". In a time of finiacial crisis and some property decisions to make they were there every step of the way . Thank you
Agent replied
thanks very much Sarah, we really appreciate this great review. Kind regards, Julie Knox, Customer Success.
5/5
GoogleThe service at Sarah Mains has been very positive and professional from start to finish. In particular the mortgage advisor Dawn whiffing has gone over and above in her approach to me and my situation. I would recommend them service to anyone thinking about selling and in particular for people who require mortgage and financial advice. By far I think all aspects of the service when compared with like for like services has excelled.
Agent replied
Hi Kath, thanks very much for such a fantastic review. Dawn will be absolutely delighted. Kind regards, Julie Knox, Customer Success.
5/5
GoogleSarah Mains have been excellent at every stage, from initial contact, valuation, viewings, offer and onwards to completion. All staff have gone out of their way to assist and keep things moving along as quickly as possible. First class service and highly recommended.
Agent replied · 30 December 2023
It was great to ready your five star review Christine, very many thanks. Sarah Mains
5/5
GoogleSarah Mains have been handling the sale of our property. They have been very efficient and easy to deal with from the start with good proactive communication and advice.
Agent replied · 24 August 2024
That's great to read Phil. Many thanks for taking the time to leave your review. Sarah Mains
5/5
GoogleWe recently listed my parents bungalow with Sarahmains as previously let down by another agent, Amy cain has been outstanding from the start, very good communication and honest from the start, both my mam and dad have been very pleased with the level of customer service from Amy and also Chris in the office.
Agent replied
Many thanks for your five star review Richard. The Low Fell team are delighted with your comments. Sarah Mains
5/5
GoogleA totally worry free service and experience provided by a very professional company
5/5
GoogleCan not thank Sharon at Sarah Mains Low Fell branch enough went above and beyond and is an incredible asset to the company.
Agent replied
Sharon will be very happy with your review Rebecca, many thanks for taking the time to do this. Sarah Mains, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Sarah Mains Low Fell
Has Sarah Mains won any awards?
Yes. Sarah Mains won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Gold for Lettings (Landlords) in North East, Best in County (Tyne And Wear) and Best in Postcode (NE9).
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.
