5/5
GoogleExcellent communication and efficiency. A big thank you to Donna for getting us over the finish line!
Agent replied · 26 August 2023
Very happy to read your review Joanne, thank you. Sarah Mains
Trusted Agent profile · Low Fell · Tyne & Wear
Sarah Mains Low Fell reviews
★★★★★
829 reviews across 1 platform
4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
Part of Sarah Mains, see every office.
Sarah Mains's office in Low Fell, Tyne & Wear, at 4 Beaconsfield Road, is rated 4.7 out of 5 across 829 reviews on 1 platform, including 829 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Sarah Mains Low Fell is among the ESTAS 2026 winners.
- GoldESTAS 2026: Lettings (Landlords), North East
- Best in CountyESTAS 2026: Tyne And Wear, Lettings (Landlords)
- Best in PostcodeESTAS Best in Postcode 2026: NE9, Sales & Lettings (Landlords & Tenants)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Reviews
Every review we hold for the Low Fell office, from every platform, shown as written. First names only.
Google5/5
GoogleElliot was a massive help throughout my move and would definitely recommend him to anyone else looking to rent or purchase a property.
Agent replied
Thank you Tom, we really appreciate your review. Elliot is delighted with your comments. Sarah Mains
5/5
GoogleTheir communication skills were truly outstanding, keeping me well-informed at every step. From the initial consultation to the final closing, they ensured that I was always in the loop, addressing any questions or concerns promptly. This level of transparency and commitment made the entire experience smooth and stress-free. I couldn't be happier with their professionalism and dedication to their clients.
Agent replied · 30 December 2023
What a wonderful review Paul, many thanks for taking the time to write this. Sarah Mains
5/5
GoogleKelly and Lorraine were amazing they have sold both my properties within a couple of weeks. They were very efficient and approachable and kept me fully updated every step of the way. Both very professional ladies. A big thank you Debbie Berry
Agent replied
Thanks very much Debbie for taking time to write this amazing review. Kelly and Lorraine will be delighted you were very happy with their support and assistance. Kind regards, Julie Knox, Customer Success.
5/5
GoogleWe’ve had an excellent experience with Sarah Mains managing the letting of our property. They are professional, responsive, and very knowledgeable about the rental market. …
5/5
GoogleFriendly and Experienced staff throughout the selling process
Agent replied · 20 March 2026
Wonderful!, many thanks for your review Alan. Sarah Mains
5/5
GoogleThe Sarah Mains team have been wonderful at every step of the way through the buying, selling and completion process, and even beyond to get us the information we needed to settle in. They have been compassionate and understanding, and highly supportive through a stressful time. I wouldn’t hesitate to use them again if I ever decide to move.
Agent replied
Thank you for your great review Anna, the Low Fell team are really pleased with your comments. Sarah Mains
5/5
Googlegreat experience with this company and would highly recommend from arranging viewings to promptly helping with any queries raised I must also mention the great support from Jane the best chaser who kept us up to date and informed until the day we moved her service has been first class we would not hesitate to use again.Well done girls.....
Agent replied · 30 December 2023
What a great review, many thanks Billy. Jane was delighted to read your comments. Sarah Mains
5/5
GoogleI've dealt with Jessica, Katie, kelly, and Donna over the last week, they were all very friendly and extremely helpful. I was in a very stressful situation and big thanks to them I am sorted now. Would highly recommend!
Agent replied
Many thanks for your review Lisa and your comments about our Low Fell Team. Sarah Mains, Director
5/5
GoogleI was shown around a lovely home by estate agent Andy, he was the most helpful agent I’ve ever had contact with and he was a total pleasure! Thanks again for all of your help Andy!
Agent replied · 10 January 2025
That's a great review Brittany. I am delighted to know that Andy was so helpful, many thanks. Sarah Mains
5/5
GoogleGreat experience so far with Sarah Mains. It’s been a long and eventful journey but we feel that Sarah Mains have always kept us informed and got things sorted as quickly as possible where they were able to help!
5/5
GoogleSmooth, fast and efficient service from the Low fell branch. From arranging viewings on our property to finalising the sale this experience has gone without a hitch thanks to Helen and Donna. Thank you for your professionalism and great service.
Agent replied
Thanks very much Lisa, Helen and Donna will be delighted you are very happy with the service you received. Kind regards, Julie Knox, Customer Success.
5/5
GooglePhil and David have managed our rental property for over a decade and I can't speak more highly of them. Great communication, prompt replies, repairs taken care of immediately, and no query too small. It's been an absolute pleasure working with them, and as landlords living overseas it's been enormously reassuring to know our property was in such safe hands. Highly recommend!
Agent replied · 26 August 2023
Many thanks for your great review Julia. We really do appreciate your ongoing business, it is extremely important to us. Sarah Mains
5/5
GoogleGreat team and great service. Chris was great at sorting everything we needed. Can’t fault from minute we got the valuation.
Agent replied
Many thanks for taking the time to leave your review Craig, we really appreciate it. Sarah Mains
5/5
GoogleThe teams at Sarah Mains Gateshead/Low Fell were fantastic. They were always on hand to answer any questions or concerns. They made what can be an extremely stressful process as easy as it could be. Kelly and Lorraine in the Gateshead office were absolutely fantastic with overseeing my sale and Chris in the Low Fell office went above and beyond to deal with all aspects of my purchase. Thanks again.
5/5
GoogleCompleted on a property through Sarah Mains Low Fell and the team have been brilliant from the start!! Highly recommend.
Agent replied
Many thanks for your five star review Isla, the Low Fell team are delighted with your comments. Sarah Mains
5/5
GoogleScott was very friendly, helpful & efficient in letting out our property. I would be happy to recommend his service.
Agent replied
Thank you for your review Karen. Scott is delighted to read that you would recommend him. Sarah Mains
5/5
GoogleI had the best experience with Amy at the Sarah Mains low fell branch. She was absolutely amazing she made me feel confident with my sale. I couldn’t thank her and her team enough. Amy always went the extra mile for me and I will be forever grateful.
Agent replied · 20 June 2024
Many thanks for your great review Liberty, Amy is thrilled with your comments. Sarah Mains
5/5
GoogleAfter living in my home for 24 years, moving was both exciting and daunting. However the staff at Sarah Mains ensured the process was pain free, supporting me at every step, way over and beyond my expectations and their role remits. From start to finish I experienced service levels amd customer experience which were unrivaled and I would not hesitate to strongly recommend this company.
Agent replied · 29 July 2023
Thank you your wonderful review Janice and your recommendation, we really appreciate it. Sarah Mains
5/5
GoogleVery happy with the service
Agent replied · 20 March 2026
That's great to know, many thanks for taking the time to leave a reivew. Sarah Mains
5/5
GoogleThanks Elliot & team for the impeccable service delivery. You made the customer journey seamless and we are grateful.
Agent replied
We really appreciate you taking the time to leave this great five star review Ubong, many thanks. Sarah Mains
5/5
GoogleReally friendly staff, completed my sale quickly and professionally, could not recommend Donna Bell as a sales progressor more!
Agent replied
Thank you for this great review Elle, Donna is thrilled with your comments. Sarah Mains
5/5
GoogleSarah Mains Residential ls an above average property management company that l can not recomend highly enough All staff are helpfull and professional at al times.
5/5
GoogleLorraine and the team at Sarah Mains are beyond excellent! Friendly, super efficient and very professional. If I buy again I just pray that the property is handled by them. Head and shoulders above the rest!
Agent replied
Thank you for your five star review Russ, Lorraine and the Low Fell Team will be thrilled. Sarah Mains, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Sarah Mains Low Fell
Has Sarah Mains won any awards?
Yes. Sarah Mains won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Gold for Lettings (Landlords) in North East, Best in County (Tyne And Wear) and Best in Postcode (NE9).
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.
