Trusted Agent profile Β· Long Eaton

Robert Ellis Long Eaton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

476 reviews across 2 platforms

5 Derby Road, Long Eaton, NG10 1LU

Robert Ellis's office in Long Eaton, at 5 Derby Road, is rated 4.7 out of 5 across 476 reviews on two platforms, including 459 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

Google logo

4.7 / 5

459

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Robert Ellis Long Eaton

Robert Ellis Estate Agents have been helping people across Nottingham to buy, sell, rent and let their homes and properties for over 30 years. We have an experienced team of friendly estate agents who understand the Nottinghamshire market, and have the knowledge and tools to successfully manage both residential sales and commercial sales. If you’re taking your first steps on the property ladder or looking to upgrade, we can also help with an experienced mortgage adviser to make sure your finances are in shape for the new commitment you’re looking to make.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.

5/5

Google

I have used Robert Ellis recently for the sale of my house and it was a fantastic experience, especially in this market. Holly Torr was excellent and very responsive! I would highly recommend.

Angela Β· 10 January 2024

Agent replied Β· 19 June 2024

Dear Angela Sellars-Jones, We thank you for your outstanding review! We’re pleased to hear that you had a fantastic experience with our team at Robert Ellis, and especially with Holly. We greatly appreciate your recommendation and look forward to assisting you in the future. Customer satisfaction is our top priority, and your feedback reaffirms the hard work we put in every day. Thank you once again for your trust in our service. Best Regards, Robert Ellis Estate Agents

5/5

Trustpilot

Professional and helpful

We’re a bit late in writing this review - sorry! We sold and bought our houses, in February 2024, through Robert Ellis, Long Eaton. From the start of our journey, Mark, Caroline and Dawn were helpful, courteous and kept us positive! Buying and selling is a tough road but made easier by professional estate agents. Thank you very much πŸ™‚πŸ™‚

G Β· 18 April 2024

5/5

Trustpilot

I contacted Robert Ellis Estate Agents…

I contacted Robert Ellis Estate Agents in Long Eaton, Nottingham to arrange valuations for my uncle’s properties and was really happy with how everything was handled. The reason behind the valuations is unfortunate, so it meant a lot that the process was straightforward and stress free all the way from start to finish.

John Β· 22 February 2026

4/5

Google

Had a pretty good experience with Robert Ellis and they we're cheaper than other estate agent quotes we got. It took a long time to complete but through no fault of theirs. Our buyer pulled out after 4 months but Robert Ellis helped us sell again within a week! Holly, our main point of contact, was very patient and gave us plenty of advice along the way. I'd recommend!

Dan Β· 10 August 2024

Agent replied Β· 24 October 2024

Dear Dan Guy, Thank you for your positive feedback. We're delighted to hear about your favorable experience with Robert Ellis and our team, particularly Holly. We understand that the process took longer than expected and appreciate your patience and understanding. It's wonderful to know that we were able to assist you quickly when challenges arose. Your recommendation means a lot to us. Best regards, The team at Robert Ellis

5/5

Google

I have recently used Robert Ellis estate agents' Long Eaton branch for the purchase of my property and can only express positive feelings. From the start they were very welcoming and always did the utmost to accommodate any requests and …

Max Β· 13 August 2025

Agent replied Β· 13 April 2026

Thank you, Max Hughes, for your kind words about your experience with Robert Ellis Estate Agents - Long Eaton. We are thrilled to hear that your property purchase journey was positive. It is wonderful to know that Holly Torr’s attentive … More

5/5

Google

The Ladies at Robert Ellis did a excellent job helping me find my dream home, thank you Holly Torr, Emma Cavers, Karianne Kram and especially Caroline Dunn who went above and beyond communicating the progress of the chain to all parties. She always was professional, friendly and cheerful which made moving home a enjoyable experience. Thank you Rio and I love our new home!

Helen Β· 31 March 2019

Agent replied

Thank you for your five star review and comments, it's great the hear we helped moving home an enjoyable experience.

5/5

Google

Local independent agent who assisted us with a sale. Excellent customer service received from the beginning from Connor who was professional, polite & honest with his suggestions/recommendation. Property description & marketing photos were excellent. Good feedback & follow ups from Leah, who again was always professional & friendly. Leah always called back when she said she would, which helped us with a very swift, uncomplicated sale.

Stephanie Β· 24 September 2024

Agent replied Β· 24 October 2024

Dear Stephanie Caine, Thank you for your outstanding review of our services at Robert Ellis. We are delighted to hear that Connor and Leah provided you with excellent customer service, professionalism, and effective communication throughout your sale process. Your kind words about our property descriptions and marketing photos are much appreciated. We strive to maintain the highest standards and are thrilled your experience with us was smooth and satisfactory. Best regards, The team at Robert Ellis

5/5

Google

Special thanks to Joe for helping me to secure a tenancy recently. Joe was very professional, informative and very friendly. Any questions I had at the viewing, Joe answered with confidence. Clair & Leah were pretty great too. I've never been involved with a better Letting Agent than Robert Ellis.

Amanda Β· 4 July 2022

Agent replied Β· 24 October 2024

Dear Amanda Blyth, Thank you for your outstanding review. We are delighted to hear about your positive experience with Joe, Clair, and Leah. Providing professional and friendly service is our priority, and your kind words affirm our efforts. We are thrilled to have been part of your successful tenancy journey. Your feedback is invaluable to us, and we look forward to assisting you in the future. Warm regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

I mainly had Louise & Joley look after us during our sale. I would like to say a massive thank you to both ladies for helping us through. Joley was an absolute superstar and reassured me at all points, she is reliable and easy to contact. Thank you!!!

Grace Β· 7 September 2022

Agent replied Β· 24 October 2024

Thank you for your glowing review. We are thrilled to hear that Louise and Joley provided exceptional service during your sale. Your kind words about Joley's reliability and support are greatly appreciated. Our team is dedicated to ensuring a positive experience for all our clients, and your feedback serves as wonderful motivation. We are delighted to have been of assistance to you. Best regards, The Team at Robert Ellis

5/5

Google

I would like to say thank you to Mr Will Merritt for the his help politeness and going that extra mile to help me fine a lovely property. Thank you to all the staff at Robert Ellis Estate Agents. Thank you Will top man.

Irene Β· 29 January 2023

Agent replied Β· 24 October 2024

Thank you, Irene Foreman, for your generous five-star review. We are delighted to know that your experience with us met your expectations. Your positive feedback is immensely appreciated and serves as a great motivation for our team to continue delivering exceptional service. We are committed to maintaining these high standards and sincerely value your support and trust in our business. Best regards, Robert Ellis

5/5

Trustpilot

Many Thanks Robert Ellis Team

Many Thanks Robert Ellis Team, I am on rent staying in Beeston Since Nov 2022 and Robert Ellis Team is managing my property. Excellent Team very helpful , Team is super supportive, helping :) resolved all issues I raised so far like repairs. etc. Special Thanks to Ryan, Ella, Chantelle, Gayle, Claire,Joe & entire Team.

Sagar Β· 11 June 2024

5/5

Google

My experience with Robert Ellis, Holly Torr, Louise and Luke in particular, has been nothing short of perfect. Being first time buyers we were very nervous about the process but we needn’t have been. We were kept up to date throughout and with the help of Holly, Louise and the team, the sale has gone through smoothly as quickly and I have felt in very safe hands! Great team and would definitely recommend! Thank you 😊

Emily Β· 1 December 2022

5/5

Google

Holly Torr is a credit to Robert Ellis, she was brilliant throughout my sale and purchase, so responsive and helpful, would highly recommend

Victoria Β· 20 May 2024

Agent replied Β· 24 October 2024

Dear Victoria Booth, Thank you so much for your delightful five-star review. We are thrilled to hear that your experience with us was exceptional. We truly value your feedback and are glad to have met your expectations. Your support is greatly appreciated and inspires us to maintain high standards of service. We look forward to welcoming you again soon. Best regards, The team at Robert Ellis

5/5

Google

Thanks to Caroline, Holly and the team for facilitating my move and making a smooth transition. Great work!

Martin Β· 3 August 2024

Agent replied Β· 24 October 2024

Thank you, Martin Crook, for your outstanding 5-star review of our business! We take pride in ensuring our customers receive exceptional service, and your feedback reaffirms our commitment to excellence. It is truly rewarding to hear that your experience with us was nothing short of exceptional. We greatly appreciate your support and look forward to serving you again in the future. Best regards, The team at Robert Ellis

5/5

Google

I can definitely recommend Robert Ellis of Long Eaton and in particular Holly Torr. Endlessly helpful, patient and knowledgeable Holly has helped to ease me through the whole process. My sincere thanks.

Annette Β· 19 October 2023

Agent replied Β· 19 June 2024

Dear Annette, Thank you for your review. We are absolutely delighted that Holly has been of great assistance throughout your process. Your kind words and recognition mean the world to us. We are here whenever you need any further support. Best regards, Robert Ellis Estate Agents

5/5

Google

Fantastic experience with Robert Ellis, Harry went above and beyond in helping us, very caring and professional individual, couldn’t recommend him enough for all he has done to help us. Thank you Harry! :)

Danielle Β· 7 July 2023

Agent replied Β· 19 June 2024

Dear Danielle, We are pleased to hear about your fantastic experience with Robert Ellis and especially with Harry. Your kind words are greatly appreciated and we are thrilled that our efforts made a positive impact on your experience. Sincerely, Robert Ellis Estate Agents

5/5

Google

We sold our house through Robert Ellis Long Eaton and could not thank Holly and the whole team enough. They were always super helpful and supportive during the process. No job was too small or request too silly to ensure our satisfaction and sale confidence was met. I would highly recommend using Robert Ellis during your house move!

Tom Β· 1 May 2019

Agent replied

Many thanks Tom for taking the time to submit a Google review, this is greatly appreciated.

5/5

Google

Holly was a very knowledgeable and helpful guide around the property we were viewing, nothing was too much trouble. Highly recommend Robert Ellis as estate agents, always prompt with replies etc during the viewing process.

Dave Β· 18 May 2023

Agent replied Β· 19 June 2024

Dear Dave, We appreciate your five-star review and your commendation for Holly. We're glad to hear about your positive experience with Robert Ellis. It is our pleasure to provide knowledgeable, prompt, and helpful service. Your recommendation means a lot to us. Thank you for choosing and trusting us. Best Regards, Robert Ellis Estate Agents

5/5

Google

Used robert ellis to move recently in december. It was stressful, but our point of contact Joely was so lovely. She made it easier and was great to talk to. It was like emailing a friend. So helpful, thankyou!

Sam Β· 30 December 2022

Agent replied Β· 24 October 2024

Thank you for your outstanding review. We are delighted to hear that your experience with Joely met your expectations. Your positive feedback motivates us to continue delivering exceptional service. If there's anything more we can do for you, please don't hesitate to let us know. We're thrilled to have you as a valued customer and appreciate your support. Best regards, The Team at Robert Ellis

5/5

Google

Massive thanks to Mark and Dawn for their efforts in successfully selling my Mum's house. Their patience and attention to detail really helped. Everything went smoothly and the turnaround was very quick. Our buyer had dropped out and they found another very quickly from scratch so that my Mum could still buy her dream house.

Mandy Β· 30 March 2020

Agent replied

Thank you for the five star review, we are happy we helped your mum's move to her dream property.

5/5

Google

Fantastic Service from The Robert Ellis Team at Long Eaton. Mark Philpott and his team dealt with the marketing, viewing and negotiation for the sale of our property. We were kep't informed at all stages and secured a really good price and smooth transaction. Would recommend Mark and his team at Lobg Eaton without hesitation. Mervyn Shipman

Mervyn Β· 1 May 2019

Agent replied

Many thanks for taking the time to submit a Google review, this is greatly appreciated.

5/5

Google

Caroline was really helpful and kept me informed throughout to help it go through with no fuss. Would definitely use Robert Ellis again

Greg Β· 14 February 2024

Agent replied Β· 27 February 2024

Dear Greg, Thank you for your five-star review and for recognizing Caroline's dedication. We're thrilled you found our service from Robert Ellis Estate Agents Long Eaton outstanding. Our team always strives for seamless transactions. We appreciate your willingness to choose us again in the future. Your feedback is greatly valued. Best Regards, Robert Ellis

5/5

Google

We recently purchased a property through Robert Ellis and couldn’t have been more satisfied with them throughout. At each viewing the team was knowledgable about the property and the local area. Throughout the process, we were kept in constant loop as to the progress that was being made and never at once felt that the team wouldn’t do all they could to help the process move quicker. Special mentions to Joely for the excellent communication, Emma for her great knowledge of the area and to Harry for inspiring us to put an offer in at the start.

Rob Β· 4 July 2023

Agent replied Β· 19 June 2024

Dear Rob, Thank you for your exceptional feedback. We are thrilled to hear about your excellent experience with our team at Robert Ellis. Joely and Harry are indeed invaluable members of our team and will be delighted by your kind words. We strive for excellent communication and to provide thorough knowledge to expedite the process and it's gratifying to hear we succeeded. We greatly value your trust and we look forward to serving any future needs you may have. Best regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

Fantastic Service from The Robert Ellis Team at Long Eaton. Mark Philpott and his team dealt with the marketing, viewing and negotiation for the sale of our property. We were kep't informed at all stages and secured a really good price and smooth transaction. Would recommend Mark and his team at Lobg Eaton without hesitation. Mervyn Shipman

Mervyn Β· 21 June 2018

Agent replied Β· 19 June 2024

Many thanks for taking the time to submit a Google review, this is greatly appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robert Ellis's Google reviewsLeave Robert Ellis a review

Questions about Robert Ellis Long Eaton

How many reviews does Robert Ellis Long Eaton have?

Robert Ellis's Long Eaton office has 476 reviews across two platforms: 459 on Google, 17 on Trustpilot (across the whole business).

What is Robert Ellis Long Eaton's rating?

Robert Ellis Long Eaton is rated 4.7 out of 5 across all 476 reviews, and 4.7 out of 5 on Google from 459 reviews.

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Long Eaton won Trusted Agent; Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold.

Where is Robert Ellis's Long Eaton office?

Robert Ellis Long Eaton, 5 Derby Road, Long Eaton, NG10 1LU.

The Trusted Agent

Is this your office? Claim your page.