Trusted Agent profile · Long Eaton

Robert Ellis Long Eaton reviews

★★★★★ Excellent

476 reviews across 2 platforms

5 Derby Road, Long Eaton, NG10 1LU

Robert Ellis's office in Long Eaton, at 5 Derby Road, is rated 4.7 out of 5 across 476 reviews on two platforms, including 459 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

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4.7 / 5

459

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Robert Ellis Long Eaton

Robert Ellis Estate Agents have been helping people across Nottingham to buy, sell, rent and let their homes and properties for over 30 years. We have an experienced team of friendly estate agents who understand the Nottinghamshire market, and have the knowledge and tools to successfully manage both residential sales and commercial sales. If you’re taking your first steps on the property ladder or looking to upgrade, we can also help with an experienced mortgage adviser to make sure your finances are in shape for the new commitment you’re looking to make.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.

5/5

Google

Caroline was really helpful and kept me informed throughout to help it go through with no fuss. Would definitely use Robert Ellis again

Greg · 14 February 2024

Agent replied · 27 February 2024

Dear Greg, Thank you for your five-star review and for recognizing Caroline's dedication. We're thrilled you found our service from Robert Ellis Estate Agents Long Eaton outstanding. Our team always strives for seamless transactions. We appreciate your willingness to choose us again in the future. Your feedback is greatly valued. Best Regards, Robert Ellis

5/5

Google

We recently purchased a property through Robert Ellis and couldn’t have been more satisfied with them throughout. At each viewing the team was knowledgable about the property and the local area. Throughout the process, we were kept in constant loop as to the progress that was being made and never at once felt that the team wouldn’t do all they could to help the process move quicker. Special mentions to Joely for the excellent communication, Emma for her great knowledge of the area and to Harry for inspiring us to put an offer in at the start.

Rob · 4 July 2023

Agent replied · 19 June 2024

Dear Rob, Thank you for your exceptional feedback. We are thrilled to hear about your excellent experience with our team at Robert Ellis. Joely and Harry are indeed invaluable members of our team and will be delighted by your kind words. We strive for excellent communication and to provide thorough knowledge to expedite the process and it's gratifying to hear we succeeded. We greatly value your trust and we look forward to serving any future needs you may have. Best regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

Fantastic Service from The Robert Ellis Team at Long Eaton. Mark Philpott and his team dealt with the marketing, viewing and negotiation for the sale of our property. We were kep't informed at all stages and secured a really good price and smooth transaction. Would recommend Mark and his team at Lobg Eaton without hesitation. Mervyn Shipman

Mervyn · 21 June 2018

Agent replied · 19 June 2024

Many thanks for taking the time to submit a Google review, this is greatly appreciated.

5/5

Google

Just completed a house sale through Robert Ellis Long Eaton. Brilliant service throughout and a very friendly team. A special shout out to Dawn the Office Manager too, she was great to work with and kept me informed throughout the process. Would strongly recommend Robert Ellis and will use them in the future.

Ewan · 30 April 2020

Agent replied · 24 October 2024

Dear Ewan H, Thank you for your outstanding review. We are thrilled to learn about your positive experience with Robert Ellis Estate Agents Long Eaton, particularly your commendation of Dawn's exemplary service. Our team is dedicated to providing seamless and friendly support, and your recognition means a great deal to us. We look forward to assisting you again in the future and deeply appreciate your recommendation. Warm regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

Overall the whole team were pro active and good. However, Caroline went above and beyond to secure me a record price for my style of house in the village. Once the sale was agreed Caroline made sure everything progressed smoothly.

Ellie · 1 September 2022

Agent replied · 24 October 2024

Dear Ellie, Thank you for awarding us a 5-star review. We are delighted to hear about your positive experience with our team, particularly Caroline’s outstanding efforts. Best regards, The Team at Robert Ellis

5/5

Google

We couldn’t be happier with the service we’ve received from Harry at Robert Ellis. He’s made the entire process so easy, very knowledgeable and nothing is ever too much trouble. He’s always happy to answer any questions and go above and beyond to make sure that we are thoroughly happy. Thank you so much again Harry, we are so grateful for your outstanding service, you’ve made the entire process a breeze.

Georgia · 11 January 2024

Agent replied · 26 February 2024

Thank you for taking the time to share your positive experience with us. We are thrilled to know that Harry was able to provide you with such excellent service. At Robert Ellis we always aim to exceed our clients' expectations, and we look forward to serving you again in the future. Regards

5/5

Google

Friendly and efficient staff. Good communication through and very proactive in resolving any issues that came along. Highly recommend

Kevin · 17 December 2025

Agent replied · 16 January 2026

Really appreciate your feedback, Kevin Browne! Your 5-star rating for Robert Ellis Estate Agents - Long Eaton is truly heartening. Knowing that our service met your expectations encourages us greatly. Thank you for choosing us for your real estate needs. Best regards, Robert Ellis Estate Agents - Long Eaton

5/5

Google

I had an excellent service with Robert Ellis. The team were always quick to respond. Always helpful and promptly responded to any calls or emails. Holly was particularly helpful and supportive when our chain broke. Always there to answer queries and offer support.

Lynda · 30 March 2022

Agent replied · 24 October 2024

Dear Lynda Child, Thank you so much for your glowing review! We are delighted to hear that your experience with Robert Ellis Estate Agents Long Eaton was exceptional. Our team's dedication to prompt and supportive service, particularly by Holly, is something we truly value. We are thrilled to have been of assistance during your challenging times. Your feedback is greatly appreciated and motivates us to maintain our high standards. Robert Ellis Estate Agents Long Eaton

5/5

Google

Wow! Where do I start. Firstly I can not praise a special lady who looked after me from the start of this process Caroline Dunn. She has made my sale process with Robert Ellis such a smooth transition and not once has anything been too much. She has always been on the end of the phone and I will miss not talking to her anymore. Robert Ellis have been fantastic and credit to all the ladies and gentlemen in the office. Nothing is too much trouble. So thanks again to you Caroline and the whole team at Long Eaton for being so supportive and being there every step of the way. Another Thankyou to Mark (Director) who again has been there for me and you too are wonderful ! On to my new adventure…..It’s not a goodbye but a “see you soon” ! Kind Regards, Sarah

Sarah · 24 April 2023

Agent replied · 24 October 2024

Dear Sarah Chandler, Thank you for your generous five-star review. We are delighted to hear about your positive experience with Robert Ellis and especially with Caroline Dunn. Your feedback highlights the dedication and commitment of our team at Long Eaton. We truly appreciate your kind words and acknowledgment of our efforts. Our team, including Mark and everyone involved, is grateful for your appreciation and we wish you the best in your new adventure. Best regards, The team at Robert Ellis

5/5

Google

A massive thank you to Morgan for showing me around a recent property in Sawley. Morgan was very helpful and a willingness to answer any queries regarding the property with extensive knowledge of the local area. Thank you for your support

Jay · 4 May 2022

Agent replied · 24 October 2024

Dear Jay, Thank you for your kind words and for awarding us a 5-star review. Your feedback is invaluable and reinforces our dedication to exceeding client expectations. Best regards, The Team at Robert Ellis

5/5

Google

Sale completes today! Thanks for the friendly and professional service from Mark and Caroline throughout the process.

Jan · 19 December 2025

Agent replied · 16 January 2026

Thank you, Jan Geary, for awarding us a 5-star rating. We really appreciate your support for Robert Ellis Estate Agents - Long Eaton. Your positive feedback encourages our team to continue delivering excellent service. Best regards, Robert Ellis Estate Agents - Long Eaton

5/5

Google

Having recently moved house, it was a pleasure to have the support and contact with Holly as she worked meticulously on our case. Communication was first class and made a very stressful situation, much easier to manage. Thanks again, we’ll certainly be back to your team for our next move.

Aud · 5 December 2024

Agent replied · 10 December 2024

Dear Aud Moore, Thank you for your glowing review of Robert Ellis Estate Agents Long Eaton. We are delighted to hear that Holly's meticulous support and exceptional communication made your recent house move smoother. Your satisfaction is our ultimate goal, and it is gratifying to know we met your expectations. We look forward to assisting with your future moves. Warm regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

My experience with Holly was really good. She kept me up to date with viewings and how things were progressing.

Margita · 29 May 2025

5/5

Google

Moved house two weeks ago, and used Robert Ellis, thoroughly recommend, kept us informed from start to finish. Special thanks to Caroline at the Long Eaton branch, and to the rest of the team.

Diane · 30 November 2022

Agent replied · 24 October 2024

Dear Diane, Thank you for your exceptional review. We are thrilled to hear that your experience with us met your expectations. Your positive feedback is invaluable, and it motivates us to continue delivering outstanding service. We truly appreciate your support and loyalty. Best regards, The Team at Robert Ellis

5/5

Google

I dealt with Emma Cavers recently and I can honestly say she was fantastic from start to finish. Courtney in the office kept us updated and if it wasn't for Emma we would of never found our forever home. I would definitely reccomend robert ellis.

James · 30 April 2021

Agent replied · 24 October 2024

Dear James Cummins, Thank you for your glowing 5-star review. We are delighted to hear about your positive experience with our team, particularly Emma Cavers and Courtney. It is our priority to ensure a seamless journey for our clients, and your kind words affirm our commitment. We appreciate your recommendation and are thrilled to have helped you find your forever home. Robert Ellis Estate Agents Long Eaton

5/5

Google

Phenomenal service from Start to Finish from Mark Philpott (Director) at the Long Eaton branch of Robert Ellis. Mark called at the appointed time to discuss our requirements and gave outstanding advice. Within 24 Hours Mark and his team had taken Photographs of our property, listed the property on all of the Major property search engines, first class colour sales presentation leaflets had been produced for perspective buyers and a Robert Ellis FOR SALE board had been erected at the front of our house. Within 48 Hours we were having viewings. Within 72 hours we were receiving offers of and above the asking price. The service we received from every single member of the Robert Ellis team could not be faulted. Many, many thanks to you all. Geoff & Jane Brown

Geoff · 4 July 2020

5/5

Google

Top marks for Robert Ellis and Carolyn. Carolyn who handled my sale was exemplary and professional in all aspects . She kept me informed from start to finish and gave a 5 star service.

Bob · 6 April 2026

5/5

Google

I was buying a house through Robert Ellis which unfortunately fell through because of problems at the sellers' end. However, I continued with the sale of my house to a couple who were selling their property through Robert Ellis. I'm so glad that Robert Ellis were still involved because Caroline Dunn at the Long Eaton office was SUPERB! It was she who chased multiple solicitors and helped us all exchange eventually. She remained calm and helpful throughout some very stressful days and made a real difference to the experience. Can't thank her enough!

Dawn · 30 December 2022

Agent replied · 24 October 2024

Dear Dawn, Thank you for your outstanding review of Robert Ellis. We are thrilled to hear about your positive experience with Caroline at our Long Eaton office. Her dedication and professionalism during challenging times are invaluable, and we are delighted she made such a difference in your property journey. Your kind words motivate us to maintain our high standards. Thank you once again for your trust and support. Best regards, The Team at Robert Ellis

5/5

Google

We chose Robert Ellis to sell our property due to their excellent reputation and outstanding professionalism. They did not disappoint. Our house was sold very promptly without the usual hassles and throughout the process, we were kept up to date by regular telephone calls and emails. We would particularly like to express our heartfelt thanks to Louise Redfern-Wagg for her superb efficiency and pleasant manner in the way she handled our sale. We would not hesitate to recommend Robert Ellis Long Eaton.

Debra · 30 March 2020

5/5

Google

Throughout our house selling process we found the team at Robert Ellis to be professional, knowledgeable and most helpful. Communication was excellent and timely; all queries were answered promptly and thoroughly. Caroline and Dawn in particular were a pleasure to work with. They went out of their way to chase other parties involved and furthermore guided and reassured us during the process. We would highly recommend using Robert Ellis. We would certainly use them again if we needed an agent again in the future.

Alison · 1 December 2022

Agent replied · 24 October 2024

Thank you for your glowing review and for awarding us five stars. We are thrilled to hear that our team at Robert Ellis met your expectations in professionalism and communication throughout your house selling process. Caroline and Dawn are indeed valuable members of our team, and we will pass along your kind words to them. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future. Best regards, The Team at Robert Ellis

5/5

Google

Robert Ellis is not just a brilliant Estate agent with extensive knowledge and good advice, they are also passionate about supporting the local community too. We represent the PTA at a village school in the locality and support from Robert Ellis is not just very much appreciated but vital to such as small school as ours if we are to able to assist our wonderful pupils and school, especially in this most difficult climate. We cannot thank Robert Ellis enough for their kindness and support at our little village school. Thank you so much.

Joanne · 30 November 2022

Agent replied · 24 October 2024

Dear Joanne, Thank you for your glowing review and kind words about our team at Robert Ellis. We are thrilled to hear that our support has made a meaningful impact on your village school and is appreciated by the PTA. It's an honor to contribute to the local community and assist in fostering such a positive environment for the children during challenging times. Your acknowledgment of our efforts is truly valued. Best regards, The Team at Robert Ellis

5/5

Google

Joely is fantastic. Her service from start to finish is 10/10. Would highly recommend for sales.

Susan · 6 February 2024

Agent replied · 27 February 2024

Dear Susan, Thank you for your kind words and high praise. We're thrilled to hear that you had a positive experience with Joely. She upholds the high standard of service Robert Ellis Estate Agents strive for. Your recommendation highly means a lot to us. We appreciate your trust in handling your property sales. Thank you again for your superb review. Best Regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

Harry from Robert Ellis Lettings was brilliant. Punctual, friendly and a pleasure to deal with. Felt completely at ease and that I was in good hands.

Katy · 18 May 2023

Agent replied · 24 October 2024

Dear Katy Cowen, Thank you for your generous five-star review. We are thrilled to learn that your experience with us exceeded your expectations. Your feedback is immensely valuable and inspires our team to continue delivering exceptional service. We appreciate your continued support and trust in our business. Best regards, The team at Robert Ellis

5/5

Google

Joe was very helpful in answering some questions i had regarding the property i visited and explained to me the process in securing the property, however no fault of Joes the properties ground floor rooms were too small in which i didn't continue with an application. Having said that i would be more than happy applying for properties through this company & their staff. Many thanks JamesPositiveProfessionalism

James · 20 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robert Ellis Long Eaton

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Long Eaton won Trusted Agent; Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold.

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