Trusted Agent profile · Long Eaton

Robert Ellis Long Eaton reviews

★★★★★ Excellent

476 reviews across 2 platforms

5 Derby Road, Long Eaton, NG10 1LU

Robert Ellis's office in Long Eaton, at 5 Derby Road, is rated 4.7 out of 5 across 476 reviews on two platforms, including 459 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

Google logo

4.7 / 5

459

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Robert Ellis Long Eaton

Robert Ellis Estate Agents have been helping people across Nottingham to buy, sell, rent and let their homes and properties for over 30 years. We have an experienced team of friendly estate agents who understand the Nottinghamshire market, and have the knowledge and tools to successfully manage both residential sales and commercial sales. If you’re taking your first steps on the property ladder or looking to upgrade, we can also help with an experienced mortgage adviser to make sure your finances are in shape for the new commitment you’re looking to make.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.

5/5

Google

Excellent experience with Holly and the team from the very beginning at marketing stage we were given great advice sold within a month and completed within 8 weeks, couldn’t have gone any easier. Would recommend Robert Ellis to anyone.

Julie · 20 April 2024

Agent replied · 24 October 2024

Dear Julie Griffiths, Thank you sincerely for your outstanding review. We are delighted to hear about your excellent experience with Holly and the team. Your kind words regarding our advice and the seamless process from marketing to completion within such a short timeframe truly motivate us. Your recommendation means the world to us, and we immensely value your trust in Robert Ellis. Best regards, The team at Robert Ellis

5/5

Google

The team at Robert Ellis Long Eaton have been great in helping my Mum purchase her new home. A special mention to Dawn who gave exceptional service and was always on hand to offer advice and support to my Mum. We’re all extremely grateful.

Mark · 9 January 2024

Agent replied · 26 February 2024

Dear Mark, Thank you for acknowledging the Robert Ellis Estate Agents Long Eaton team. We are thrilled to know that your experience with us, particularly with Dawn, exceeded your expectations. Your kind remarks inspire us to continue providing exceptional service. We are grateful that we could assist your Mum in buying her new home. Best Regards, Robert Ellis

5/5

Google

The service from Robert Ellis has been fantastic. Josh is brilliant at his job and such a lovely person. Clair is extremely organised and very efficient, in fact the whole team have been wonderful. They get a 10/10 from me.

Allison · 19 March 2024

Agent replied · 19 June 2024

Dear Allison, Thank you so much for your generous review. We are delighted to know that you found our service excellent, highlighting the efforts of Josh and Clair. We pride ourselves on the quality and efficiency of our team here at Robert Ellis and we’re glad that we have lived up to your expectations. Your acknowledgment truly inspires us to continue our diligent work. Warm Regards.

5/5

Google

Louise organised marketing and viewings and Holly looked after the sale process after buyers were found for two properties that Robert Ellis sold for me. They were very proactive and professional in liaising between solicitors and buyers and Holly was invaluable in pushing along the completions which were challenging at times. Holly and Louise are a credit to Robert Ellis.PositiveProfessionalism

Russ · 25 August 2022

Agent replied · 24 October 2024

Dear Russ Brown, Thank you for your glowing 5-star review. We are delighted to hear how pleased you were with Louise and Holly's service throughout the marketing, viewing, and sale processes. Your kind words affirm their dedication and professionalism, especially during challenging completions. They truly are assets to our team. We appreciate your trust in Robert Ellis Estate Agents Long Eaton for your property needs. Robert Ellis Estate Agents Long Eaton

5/5

Google

Thanks Caroline for her great services in helping me to buy the dream house for my family. Although we have encountered some challenges during the process, Caroline has shown her professionalism and care throughout the whole journey. Thank you Caroline.

C · 23 February 2024

Agent replied · 27 February 2024

We appreciate your positive review and are delighted to hear you had a wonderful experience with Caroline. It brings us great joy to see customers achieve their dream of homeownership. We understand that there can be challenges on that journey, it's our job to alleviate as much stress as possible. Thank you for trusting Robert Ellis Estate Agents Long Eaton, and we're glad to have you as part of our family.

5/5

Google

From start to finish, the whole process of putting my rented property on the market, viewings and quick sale went as smoothly as you could hope for. Many thanks to all the staff involved particularly Holly, who kept me updated in her professional but friendly way. Cannot recommend Holly or Robert Ellis highly enough. Many thanks.

Anthony · 31 October 2022

Agent replied · 24 October 2024

Thank you for your outstanding review. We are delighted to hear that your experience with our team, particularly Holly, met your expectations and facilitated a smooth process from start to finish. Your commendation of our service is greatly appreciated and serves as motivation for us to continue delivering excellence. We value your recommendation and are grateful for your trust in us. Best regards, The Team at Robert Ellis

5/5

Google

I recently sold an apartment in Long Eaton which turned out to be a very long and difficult process - anything that could go wrong did! Throughout it all the team at Robert Ellis were exceptional. They were professional, efficient, always kept me up to date on progress and went the extra mile to keep things moving forward. Can't thank them enough, especially Louise who was fantastic. Wouldn't hesitate to recommend them.

Jackie · 1 May 2019

Agent replied

Thank you for your review and comments, we are really pleased we helped keep the sale together and helped.

5/5

Google

I have recently sold a property through the Robert Ellis Long Eaton and I'm extremely happy with the professional way in which the company dealt with the sale. The staff were very helpful and kept me informed with the progress at every step of the way. A special thank you to Dawn for making things so easy. I would highly recommend Robert Ellis to anyone who is selling or purchasing a property.

Duncan · 31 March 2019

Agent replied

Thank you for taking the time to leave the positive five star review.

5/5

Google

I would just like to thank Holly at Robert Ellis. It’s been a long process and thankfully I’ve had such a kind brilliant member of staff to support me on this journey, not only making the process much smoother but also recommending brilliant house clearance services that were top notch. Thankyou so much Holly and Robert Ellis :)PositiveProfessionalism

Amy · 20 June 2022

Agent replied · 24 October 2024

Dear Amy Tansley, Thank you for your glowing review. We are delighted that Holly provided exceptional support throughout your journey, ensuring a smoother process and valuable recommendations. Your kind words reinforce Holly’s professionalism and dedication. We appreciate your recognition and look forward to serving you in the future. Robert Ellis Estate Agents Long Eaton

5/5

Google

Joe is the most professional agent I have ever met in UK. He is helpful, responsible and punctual as well. Although I had many questions about letting and the situation of the recent selling market in Nottingham, he was patient in answering all of them. I highly recommend Joe as your letting and selling agent.😊PositiveResponsiveness, Quality

Nikki · 25 August 2022

Agent replied · 24 October 2024

Dear Nikki Yip, Thank you for your generous review. We are delighted to hear about your positive experience with Joe. At Robert Ellis Estate Agents Long Eaton, we strive to maintain a high standard of professionalism and customer service. It is rewarding to know that Joe's helpfulness, responsibility, and punctuality met your expectations. We appreciate your recommendation and look forward to serving you in the future. Robert Ellis Estate Agents Long Eaton

5/5

Google

Rented with Robert Ellis over the past 3 years before buying our current Home and wanted to write a quick thank you as the Long Eaton team have always been very professional and efficient throughout. I would definitely recommend renting with Robert Ellis if you are looking for professionals that you can trust. A big thank you to Tim and Wendy and the rest of the team for making our stay an enjoyable one.

Joanne · 31 March 2016

Agent replied

Many thanks for taking the time to submit a Google review, this is greatly appreciated.

5/5

Google

Holly could not have been more supportive and helpful through the long and windy process of buying my house. I'm very grateful for her and the team for everything they have done, particularly as a first time buyer.

Avery · 13 November 2025

Agent replied · 13 April 2026

Really appreciate your feedback, Avery Summers. Thank you for awarding Robert Ellis Estate Agents - Long Eaton a 5-star rating. We're grateful you chose to share your positive experience with us. … More

5/5

Google

Sold our house recently through Robert Ellis , cannot praise them enough , professional from start to finish . Special thanks to Caroline who was very supportive right from the start . Don’t think we could have done this without all your help, support and a listening ear , your amazing Thankyou ! No other company compares ! Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 20 June 2021

Agent replied · 24 October 2024

Dear Wendy Burns, Thank you for your wonderful review. We are thrilled to hear about your positive experience with Robert Ellis Estate Agents Long Eaton. Caroline and the entire team are delighted to have assisted you in selling your home. Your commendation on our professionalism and service quality is highly appreciated. It’s gratifying to know that our support made a significant impact. We highly value your recommendation. Warm regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

Robert Ellis at Long Eaton helped us find our first home. Joely Golding was super helpful throughout the whole process and she was always happy to answer all our questions and chase up solicitors for progress on all sides of the chain. Would recommend Joely to anyone interested in buying in Long Eaton!

Ana · 31 October 2022

Agent replied · 24 October 2024

Thank you for your glowing review. We are delighted to hear that Joely provided excellent service in finding your first home. Joely's dedication to assisting you throughout the process and her willingness to address your queries and facilitate progress is truly commendable. Your recommendation means a lot to us, and we're thrilled to have been part of your journey. Best regards, The Team at Robert Ellis

5/5

Trustpilot

Rented Propery Inspection …

Had my 6mthly inspection on the property I rent through Robert Ellis Stapleford .Ryan was punctual and professional but also friendly and helpful . He is a great asset to his company . Thankyou

Mrs · 3 July 2025

5/5

Google

Really impressed by Robert Ellis Long Eaton. My friend introduced me to Robert Ellis & I have been very impressed with their professionalism, help and support. They are very proactive - particularly the young man James Murray in recent …

Tonay · 13 October 2025

Agent replied · 13 April 2026

Really appreciate your feedback, Tonay Win. It’s wonderful to hear that your experience with Robert Ellis Estate Agents - Long Eaton has been so positive. We are pleased James Murray has made such a strong impression during the recent … More

5/5

Google

I would like to thank the team at the long Eaton branch especially Caroline who kept us in the loop with all the viewings, responses and final sale of our property,happy customer, many thanks. Richard Bradbery

Richard · 1 February 2024

Agent replied · 27 February 2024

Dear Richard, We are immensely grateful for your positive review and your thoughtful acknowledgment of Caroline and the rest of our team at Robert Ellis Estate Agents Long Eaton. Hearing that you experienced an effective and satisfactory interaction with us brings great joy. Your kind words underscore our commitment to maintaining excellent client service. We will pass on your compliments to Caroline. With thanks, Robert Ellis Estate Agents

5/5

Google

Once again we have been very pleased with the service we have received from Robert Ellis, this time selling our long term investment property. We have bought & sold several homes now with these fine people we couldn't have asked for a better service. Mark always provides a fantastic start with assessing our requirements and readying us for going to market. We then have Dawn who took the lead looking after all the day to day details and keeping us well informed on every bit of information to keep us on track with the sale. Despite all the usual worries and the current climate we live in, we had a very smooth process from offer acceptance to completion. Fantastic work by Dawn, supported by all the team at Robert Ellis. Keep up the good work.

Paul · 20 April 2024

Agent replied · 24 October 2024

Dear Mr. Mason, Thank you once again for your kind words and the impressive 5-star review of your experience with Robert Ellis. We're thrilled to hear that both Mark and Dawn were instrumental in facilitating a smooth process for selling your investment property. Your continued trust in our team is greatly appreciated, and we are committed to maintaining the high standards that have earned your satisfaction. Best regards, The team at Robert Ellis

5/5

Google

Robert Ellis Estate Agents are in the process of selling my property {nearly complete} and I have been very satisfied. Caroline Dunn has been chiefly looking after the case and she has been very helpful and efficient, always keeping me informed and in a very friendly reassuring manner.

Stephen · 28 February 2023

Agent replied · 24 October 2024

Dear Stephen Hall, Thank you for your glowing review of Robert Ellis Estate Agents. We are truly delighted to hear about your satisfaction with our service, particularly the professional and friendly assistance provided by Caroline Dunn. Your positive feedback is invaluable to us as we strive to maintain the highest standards for our clients. We appreciate your trust in our services during the property selling process. Best regards, Robert Ellis Team

5/5

Google

Although, it took some time to secure a viewing (perhaps due to lots of Clients wanting same thing), Will Merrit (Lettings Negotiator) stayed committed to the long exchange of emails and was also very pleasant when we eventually met at the Property in Alvaston. I will definitely recommend Long Eaton Lettings.

Femi · 31 October 2022

Agent replied · 24 October 2024

Thank you for your generous five-star review. We appreciate your patience and understanding regarding the scheduling of the property viewing. It's wonderful to hear that our dedication and professionalism made a positive impression. Your recommendation of Long Eaton Lettings means a great deal to us, and we are delighted to have provided a satisfactory experience. Best regards, The Team at Robert Ellis

5/5

Google

Robert Ellis recently sold a house for us, the service provided was excellent. The house was valued by Conor who was very friendly and knowledgeable of the area and market. Holly, (Torr), based in the office, was extremely helpful in …

RICHARD · 13 September 2025

Agent replied · 13 April 2026

Dear Richard Watson, Thank you for your glowing 5-star review of our services at Robert Ellis Estate … More

5/5

Google

Robert Ellis as a company were very efficiently from valuation to completion, Holly Torr was my contact throughout, she was very helpful s nd always called back

Roger · 12 June 2024

Agent replied · 24 October 2024

Dear Roger Beighton, Thank you for taking the time to leave a positive review for Robert Ellis. We are delighted to learn that your experience met your expectations, and we appreciate your support. Your feedback motivates us to maintain our commitment to excellence. Best regards, The team at Robert Ellis

5/5

Google

A big thank you to all the team at Robert Ellis in Long Eaton for their wonderful work selling my property. Leah and Joely really went the extra mile and did such a professional job. They made a the process smooth and were a sympathetic ear to my worries and concerns. I would 100% recommend them and would use them again in the future.

Justine · 3 December 2024

Agent replied · 10 December 2024

Dear Justine Nettleton, Thank you for your glowing review and commendation of our team's efforts, especially Leah and Joely, in facilitating the sale of your property. We are delighted to hear that you experienced a smooth process and felt supported throughout. Your recommendation means a great deal to us, and we look forward to assisting you with any future needs. Robert Ellis Estate Agents Long Eaton

5/5

Google

Neil Milward & Caroline Dunn and the team at the Long Eaton office were extremely professional, knowledgeable and helpful in our house sale. They made a stressful time go smoothly go plan and kept us informed throughout the sale. Marketing activity was the key to getting buyers through the door and they did this very well. A great local company who we whole heartily recommend.

Ken · 5 July 2019

Agent replied

Many thanks Ken for taking the time to submit a Google review, this is greatly appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robert Ellis Long Eaton

How many reviews does Robert Ellis Long Eaton have?

Robert Ellis's Long Eaton office has 476 reviews across two platforms: 459 on Google, 17 on Trustpilot (across the whole business).

What is Robert Ellis Long Eaton's rating?

Robert Ellis Long Eaton is rated 4.7 out of 5 across all 476 reviews, and 4.7 out of 5 on Google from 459 reviews.

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Long Eaton won Trusted Agent; Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold.

Where is Robert Ellis's Long Eaton office?

Robert Ellis Long Eaton, 5 Derby Road, Long Eaton, NG10 1LU.

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