Trusted Agent profile · Long Eaton

Robert Ellis Long Eaton reviews

★★★★★ Excellent

476 reviews across 2 platforms

5 Derby Road, Long Eaton, NG10 1LU

Robert Ellis's office in Long Eaton, at 5 Derby Road, is rated 4.7 out of 5 across 476 reviews on two platforms, including 459 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

Google logo

4.7 / 5

459

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Robert Ellis Long Eaton

Robert Ellis Estate Agents have been helping people across Nottingham to buy, sell, rent and let their homes and properties for over 30 years. We have an experienced team of friendly estate agents who understand the Nottinghamshire market, and have the knowledge and tools to successfully manage both residential sales and commercial sales. If you’re taking your first steps on the property ladder or looking to upgrade, we can also help with an experienced mortgage adviser to make sure your finances are in shape for the new commitment you’re looking to make.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.

5/5

Google

We had the pleasure of dealing with Joely on the purchase of our first house and we couldn’t be more grateful for all of her help. She was extremely helpful and accommodating when it came to arranging for us to view the property and communicating on our behalf with the seller. When we picked up our keys we could see how genuinely happy and excited Joely was for us! Highly recommend and can’t thank her enough for the help!

Katie · 6 August 2023

Agent replied · 19 June 2024

Dear Katie, Thank you for your five-star review. We appreciate your kind words about your experience with Joely. We strive to provide the best assistance we can to our clients and we are thrilled to hear about your successful house purchase. Yours faithfully, Robert Ellis

5/5

Google

Would like to say a big thank you to Holly for her persistence in trying to get the sale of my late mum's house over the line, always calling/ emailing me to update with progress had some issues with buyers solicitors dragging their feet, however Holly kept chasing and we finally completed yesterday, great service,thank you Holly Cheers Steve ( Thoresby crescent)

Steve · 12 June 2024

Agent replied · 24 October 2024

Dear Steve Scotcher, Thank you for your generous 5-star review. We are delighted to hear about your positive experience with Holly's dedication and communication throughout the sale process of your late mum's house. Persistence and service excellence are key values we uphold, and it is rewarding to see them reflected in your experience. Your feedback is greatly appreciated and will certainly be shared with Holly. Best regards, The team at Robert Ellis

5/5

Google

We sold our home with Robert Ellis and found them to be very professional and helpful and kept us up-to-date during the whole process. Special thanks to Joely who looked after our sale kept us in the loop during large number of viewings we had and then engaged with the buyer and solicitors to ensure everything run smoothly. Highly recommend.

Amila · 15 June 2024

Agent replied · 24 October 2024

Dear Amila Gamage, Thank you for your outstanding review of your experience with Robert Ellis and specifically mentioning Joely's exceptional service. It is rewarding to know our team's professionalism and constant communication made your home-selling process seamless. Your recommendation is greatly appreciated, and we are delighted we could assist you effectively. Best regards, The team at Robert Ellis

5/5

Google

"I recently had the pleasure of working with Will Merrit from Robert Estate Agency for a house viewing and I couldn't be more impressed with his level of service. From the initial consultation to the final walk-through, he was professional, knowledgeable, and truly dedicated to helping me find the perfect home. During the viewing process,Will Merrit was extremely attentive and took the time to answer all of my questions. He also provided valuable insights and information about the neighborhood and the local real estate market. What stood out the most about Will was his commitment to making the viewing process as seamless and stress-free as possible. And Will is always available to answer my calls and emails, and he went above and beyond to accommodate my schedule.

Timothy · 30 January 2023

Agent replied · 24 October 2024

Thank you for your review. We are thrilled to hear about your positive experience at Robert Ellis Estate Agency. Your kind words underscore our commitment to delivering exceptional service and insights. Best regards, The Team at Robert Ellis

5/5

Google

Just wanted to thank Mark, Caroline & Dawn for selling and seeing through the sale of our property in Long Eaton. They always got back to us even when we were stressing and pestering after deciding to put our house on the market for a property we had already seen to purchase. Great work Robert Ellis team - thank you for everything! We're now happily settled in the new home.

Hannah · 17 April 2025

5/5

Google

James at Robert Ellis was amazing from start to finish and was very helpful. Joely and Leah were also a pleasure to work with. I would highly recommend Robert Ellis.

Maria · 13 July 2025

Agent replied · 13 April 2026

We are thrilled to learn that you had a 5-star experience with Robert Ellis Estate Agents - Long Eaton. Your positive feedback motivates our team to continue delivering exceptional service. Best regards, Robert Ellis Estate Agents - Long Eaton

5/5

Google

Robert Ellis sold our house for us and sold us our next one. There were hiccoughs along the way, but Caroline Dunn of Robert Ellis kept the show on the road! She is a supreme go-between, with excellent and timely communications that managed to keep everyone involved satisfied (i.e. questions answered), calm and happy. Caroline is a consummate professional, whose soothing, informal and good-humoured conversational style, followed up by her hard work, takes worry away, provides the answers required, and makes things happen!

Mick · 30 November 2022

Agent replied · 24 October 2024

Thank you for your glowing review. We are thrilled to hear about your positive experience with Caroline and the Robert Ellis team. Your appreciation for Caroline’s professionalism and effective communication means a great deal to us. We strive to ensure every transaction is as smooth and satisfactory as yours. Your feedback reinforces our commitment to excellence and customer satisfaction. Best regards, The Team at Robert Ellis

5/5

Google

A big thank you to Robert Ellis for sponsoring our Rotary and Interact Free Family Fun Day. The day was aimed at local people, to give them a totally free family day out, where all of the rides and activities were free. A large number of local families, this year especially, have not been able to afford a holiday or a trip to the fair. The Free Family Fun Day was a HUGE success and thanks to the sponsorship from Robert Ellis we were able to have an additional ride for the children. Thank you x Barbara James, Rotary Club of Long Eaton

Barbara · 2 October 2022

Agent replied · 24 October 2024

Thank you for your kind words and the 5-star review. Best regards, The Team at Robert Ellis

5/5

Google

The Robert Ellis team did a great job in selling our house and they were very helpful throughout the process. Dawn went out of her way to keep us informed and make sure things went smoothly. Previously, we had tried to sell with another agent - things went much better once we moved across to Robert Ellis.

Owen · 20 May 2024

Agent replied · 24 October 2024

Dear Owen Griffith, Thank you for your exceptional review. We are delighted to hear that the Robert Ellis team, particularly Dawn, provided you with outstanding service throughout your home-selling journey. Your satisfaction is our top priority, and we are pleased to have exceeded your expectations. Your decision to choose Robert Ellis from another agent truly matters to us. We appreciate your trust and look forward to assisting you in the future. Best regards, The team at Robert Ellis

5/5

Google

I have had a great experience, having previously rented with Robert Ellis, our flat was in great condition and reasonably priced. Any requests and maintenance issues were properly dealt with by Daniel, and the staff have always shown professionalism whilst being personable. Now wishing to rent with them again, I am still met with professional and friendly staff, Daniel is prompt in responding to any emails sent and I was recently shown around a beautiful property by Joe who was punctual, kind and able to answer any questions I had about the property and application process. Thank you for the continual help.PositiveResponsiveness, Quality, Professionalism, Value

Emily · 25 August 2022

Agent replied · 24 October 2024

Dear Emily Caldwell, Thank you for your outstanding review and for choosing to rent with Robert Ellis Estate Agents Long Eaton once again. We are thrilled to hear about your positive experiences with Daniel, our staff, and Joe's professionalism during your property viewing. Your kind words reaffirm our commitment to quality, responsiveness, and value. We look forward to assisting you further in your rental journey. Sincerely, Robert Ellis Estate Agents Long Eaton

5/5

Google

Incredible service, Leah was a tremendous help throughout the entire process.

Ethan · 17 December 2025

Agent replied · 16 January 2026

Really appreciate your feedback, Ethan Simpson! We are glad to know you had a 5-star experience with Robert Ellis Estate Agents - Long Eaton. Your satisfaction is our top priority, and it’s wonderful to see our efforts reflected in your review. Thank you for choosing us! Best regards, Robert Ellis Estate Agents - Long Eaton

5/5

Google

I contacted Robert Ellis Estate Agents in Long Eaton to arrange valuations for my uncle’s properties and was really happy with how everything was handled. The reason behind the valuations is unfortunate, so it meant a lot that the process was straightforward and stress free all the way from start to finish. I initially spoke with Freya, she was helpful, courteous and patient as I explained the reason behind everything. Freya arranged the valuation appointments in an efficient and professional way, everything was arranged without any stress, which I really appreciated. The valuation was carried out by Mike, who was very professional in the way he came across, the way he dressed, and with his many years of knowledge. We found him very easy to talk to and willing to go that extra mile if needed. While chatting I think he mentioned having about 30 years of experience, and it honestly showed. He arrived well prepared, took his time explaining things clearly, and didn’t rush any of the three consecutive appointments. The information he gave was detailed but easy to understand, which was useful when explaining things to my uncle. The reports were sent through quickly with detailed information in each. They covered everything we needed, and nothing felt missing or overlooked. Overall, everyone I dealt with was friendly, professional and made a potentially stressful situation feel a lot easier. It’s clear the team take pride in what they do, and I can see why this branch has such a good reputation in the Long Eaton area.

John-Paul · 13 March 2026

5/5

Google

From the moment we contacted Robert Ellis they have been very helpful & professional. Thank you to Morgan who met us at a house we were interested in purchasing. On a wet miserable day this young lady greeted us outside the property with a natural smile & relaxed manner. She then showed us around answering all our questions professionally & honestly. Even when it became obvious that this was not the property for us she continued answering still more questions as we finished our look around. Hopefully we will find our new home soon with Robert Ellis & someone with the same professional, friendly demeanour as Morgan or maybe Morgan herself!

Zena · 4 July 2022

Agent replied · 24 October 2024

Thank you for your glowing review. Your kind words highlight the professional and inviting service our team are committed to providing. Best regards, The Team at Robert Ellis

5/5

Google

Morgan Mcgrath showed us around this property and was very professional and enthusiastic. She was able to tell us what work had been done and agreed to ask the vendor some questions on our behalf. She sent a prompt email informing us that she had not been able to get hold of him that day but would try again tomorrow. She was, we felt, one of the nicest and professional people we have met during our house search. We liked the property very much and have booked a second viewing. Morgan was not intrusive but was informative and she did not rush us through the viewing which, we felt was important.PositiveProfessionalism

Veronica · 20 June 2022

Agent replied · 24 October 2024

Dear Veronica Sutcliffe, Thank you for your outstanding review. We're delighted to hear about your positive experience with Morgan Mcgrath. Her professionalism and enthusiasm are qualities we highly value, and we are pleased she made a positive impact on your property search. We appreciate your feedback and are excited to assist you further in your journey. Warm regards, Robert Ellis Estate Agents Long Eaton

5/5

Google

Had a very good experience with Robert Ellis in Long Eaton- this is the second time we have chosen them as our estate agents as they are very good- prompt responses to emails, helpful on the phone, speedy and competent. Special thanks to Holly Torr who was particularly helpful! Very grateful for all your support with what has been a nightmare sale due to other involved parties!

Victoria · 2 September 2023

Agent replied · 19 June 2024

Dear Victoria, Thank you for your glowing review and for choosing Robert Ellis for a second time. We're delighted to hear about your positive experiences with us, especially with Holly. Your feedback underlines the commitment we have towards providing prompt and proficient service. Rest assured, your kind words will be passed on to Holly. Best Regards, Robert Ellis

5/5

Google

First time using Robert Ellis lettings but incredibly happy with the service overall. Happy to say I’ve just moved into a flat I'm incredibly happy with. Lettings agent Mollie has been fantastic throughout the entire process. Quick to respond, very attentive and incredibly helpful. Can’t recommend enough!

Ollie · 24 September 2024

Agent replied · 24 October 2024

Thank you, Ollie Bastiani, for your outstanding review and for choosing Robert Ellis Lettings. We are thrilled that Mollie provided you with attentive and efficient service throughout your moving process. Your satisfaction and recommendation mean a lot to us as we strive to maintain the high standards you experienced. If you require any additional assistance, please feel free to reach out. Best regards, The team at Robert Ellis

5/5

Google

Holly helped myself and my partner buy our first house. From the get go Holly has been really helpful and I am glad that she has been my point of contact during this sale. Holly has always tried her best to help me when I wasn’t sure on things, she’s advised me throughout the process and she has just generally been a very good help. Thank you :)

Alexia · 30 June 2023

Agent replied · 19 June 2024

Dear Alexia, Thank you for your exceptional review and the five-stars. We are thrilled to learn of your positive experience with Robert Ellis Estate Agents Long Eaton, particularly with Holly. Our team is committed to providing excellent service, and we appreciate your recognition of Holly's efforts to guide you through the first time home buying process. Best regards, Robert Ellis

5/5

Google

I always use Robert Ellis and would not even consider another agent . The team there are very approachable, and efficient. Dawn Stokes was my main contact , when selling my property and was extremely helpful , keeping me informed of any new developments and always kept me updated. Dawn has a cheerful personality and an asset to Robert Ellis. Thankyou x

Yvonne · 28 November 2023

Agent replied · 26 February 2024

Dear Yvonne Wakefield, We truly appreciate your trust in Robert Ellis Estate Agents Long Eaton and always hosting your real estate needs with us. Your kind recognition of our team, especially Dawn Stokes, brings immense pride. Your satisfaction is our utmost reward. We look forward to continuously offering you our high-standard services. Thank you for taking the time to review us. With sincere gratitude, The Robert Ellis

5/5

Google

Holly has been, and I'm quite sure will remain to be, a tremendous help and support during the sale of my house. Her attention to detail, grasp of important issues and sense of urgency are a great asset to Robert Ellis.

Ian · 12 December 2024

Agent replied · 26 December 2024

Dear Ian Derybshire, Thank you for your outstanding review. We are thrilled to hear that Holly's dedication and expertise significantly benefited your house sale experience. Her meticulous attention and urgency truly reflect the professionalism we aim to deliver. Your positive feedback reinforces our commitment to exceptional service. Robert Ellis Estate Agents Long Eaton

5/5

Google

Robert Ellis Long Eaton provided an excellent service for my recent house sale.The sale became protracted due to issues with potential buyers but both Dawn and Mark made every effort to speed the process along during some difficult times . Dawn in particular kept me informed on progress regularly and was patient and courteous throughout. Thoroughly recommended.

Roger · 27 February 2024

Agent replied · 24 October 2024

Dear Roger, Thank you for your kind words and the stellar rating. We're humbled to hear of your positive experience with Robert Ellis Estate Agents Long Eaton. Experiences like yours truly motivate our team, especially Dawn and Mark. We express our gratitude for your recommendation and your patience throughout the process. It's been a pleasure assisting you in your house sale. Best Regards, Robert Ellis Estate Agents

5/5

Google

Robert Ellis Long Eaton provided an excellent service for my recent house sale.The sale became protracted due to issues with potential buyers but both Dawn and Mark made every effort to speed the process along during some difficult times . Dawn in particular kept me informed on progress regularly and was patient and courteous throughout. Thoroughly recommended.

Roger · 20 February 2024

Agent replied · 26 February 2024

Dear Roger, Thank you for your kind words and the stellar rating. We're humbled to hear of your positive experience with Robert Ellis Estate Agents Long Eaton. Experiences like yours truly motivate our team, especially Dawn and Mark. We express our gratitude for your recommendation and your patience throughout the process. It's been a pleasure assisting you in your house sale. Best Regards, Robert Ellis Estate Agents

5/5

Google

From the moment I contact them they have been every bit the professional organisation you would expect them to be. From start to finish I could not ever of asked for more. Specifically Niamh went the extra mile at all times to ensure I had all I needed. My brief dealing with Will was also top draw and I couldn’t have expect more. 10/10 for all aspects of the process. Thank you team

Stephen · 1 December 2022

Agent replied · 24 October 2024

Dear Stephen, Thank you for your outstanding review. We are thrilled to hear that we provided exceptional service, exceeding your expectations throughout your experience with us. Best regards, The Team at Robert Ellis

5/5

Google

Having had the worst luck, Joely was a fountain of strength throughout. I could not be more thankful for the dedication, communication and general all-round considerate approach Joely applied to the sale of my property. A wonderful agent who has followed up on the progress of my delayed purchase despite her role in the process now being complete. Thank you!

Alison · 16 November 2023

Agent replied · 19 June 2024

Dear Alison, Thank you for your kind words and stellar review. We're thrilled to hear of your positive experience with Joely, who certainly embodies the dedication and commitment we pride ourselves on at Robert Ellis. It is rewarding to know our efforts have been impactful in your property sale. Your gratitude is deeply appreciated, and we look forward to continuing our relationship. Once again, thank you for choosing us! Kind regards, Robert Ellis Estate Agents

5/5

Trustpilot

I just wanted to take a moment to…

I just wanted to take a moment to sincerely thank Marie Dunham at Robert Ellis Estate Agents in Beeston for everything she has done in successfully selling my property.

Suzie · 26 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robert Ellis Long Eaton

How many reviews does Robert Ellis Long Eaton have?

Robert Ellis's Long Eaton office has 476 reviews across two platforms: 459 on Google, 17 on Trustpilot (across the whole business).

What is Robert Ellis Long Eaton's rating?

Robert Ellis Long Eaton is rated 4.7 out of 5 across all 476 reviews, and 4.7 out of 5 on Google from 459 reviews.

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Long Eaton won Trusted Agent; Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold.

Where is Robert Ellis's Long Eaton office?

Robert Ellis Long Eaton, 5 Derby Road, Long Eaton, NG10 1LU.

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