Robert Ellis Long Eaton reviews

★★★★★ 5/5

Google

Holly at Robert Ellis has been fantastic to work with. From the start of our house hunting journey all the way through to: offering mortgage application support, Solicitor recommendations, presenting offers on our property to finalizing completion. Her positive, upbeat nature has made the process easy to manage and we look forward to settling into our new home. Thanks Holly!

Tom · 5 October 2023

★★★★★ 5/5

Google

Currently in the process of moving back to the UK and looking for a property as a first time home owner. Can not thank Holly enough for her time and expertise, and walking me through the mortgage process! Highly professional, and put all my worries at ease. Thanks again!

Adam · 20 May 2024

★★★★★ 5/5

Google

We purchased our new home through Robert Ellis and the whole team have been great from start to finish. Extra special thanks to Holly who was our point of contact and kept us informed of progress throughout and helped everything run smoothly. We had a great experience and completed in just 9 weeks!

Cheryl · 1 March 2024

★★★★★ 5/5

Google

We purchased our new home through Robert Ellis and the whole team have been great from start to finish. Extra special thanks to Holly who was our point of contact and kept us informed of progress throughout and helped everything run smoothly. We had a great experience and completed in just 9 weeks!

Cheryl · 10 February 2024

★★★★★ 5/5

Google

First time dealing with Robert Ellis and can say I am very happy with the service from the get go, once listed Holly was extremely helpful with all my questions and helped me get a good price on the sale of my house. definitely recommend using them if you are in their area

Louis · 8 February 2024

★★★★★ 5/5

Google

Hello I just wanted to say a really big thank you to Ryan Troth-Humphreys for taking prompt actions to complete the requested repairs in my house.Really appriciate the support from the entire Robert Ellis team in Long Eaton

Manoj · 24 September 2024

★★★★★ 5/5

Google

Holly at Robert Ellis the estate agent in long Eaton was brilliant . Holly organised and attended my viewings and progressed my offer through to completion. I found the agents easy to talk to and readily accessible as the house purchase progressed . I’m now in the new house and getting on with making a home . Thank you Holly of Robert Ellis Estate agents .

Elizabeth · 31 October 2022

★★★★★ 5/5

Google

I would recommend Robert Ellis to anyone wanting to buy a new home or sell their home. Mainly because of Caroline Dunn. Caroline was absolutely fantastic the entire way through the process. It’s an extremely stressful experience but Caroline supported me and was so professional and friendly. Caroline was a lifesaver as it got to exchanging contracts and went above and beyond. Thank you Caroline!!!

Natalie · 1 December 2022

★★★★★ 4/5

Google

Robert Ellis facilitated the sale of my house. On the positive side we secured a buyer at the asking price, the property was well presented in both the brochure and online. On the negatives they sometimes struggled with time to attend viewings and often the agent attending didn't really know much about the house. They were also sometimes a little bit difficult to get hold of for queries but would usually return calls the next day at the latest. Generally a good service with friendly knowledgeable staff.

Peter · 3 December 2024

★★★★★ 5/5

Google

We wish to say to Robert Ellis a huge huge thanks for the fantastic service you have provided in successfully moving us to our new house. All of the staff are amazing at the Long Eaton branch. Always helpful cheerful and very efficient answering all of our never ending questions! Most importantly Holly always went the extra mile to see us through a stressful time that moving house can be! Thankyou Holly so much very highly recommended. Best regards Julie and Mike Shephard

Julie · 26 November 2024

★★★★★ 5/5

Google

Joely Golding was extremely helpful right through process from May till November and essentially managing a 10 vendor chain from top to bottom. She split the chain with our vendor enabling two separate completion dates meaning monies were transferred prior to our completion enabling a swift moving day, like no other!

Myron · 1 December 2023

★★★★★ 5/5

Google

Robert Ellis have been excellent to deal with when purchasing our new house. We mostly dealt with Holly who was great to deal with and answered all our questions very timely and reassuringly. We would recommend Robert Ellis to anybody looking to sell or purchase a house due to their professional staff.

Mark · 7 November 2023

★★★★★ 5/5

Google

Polite and professional, it's been lovely being shown houses by Harry Hackett this week. Thanks Harry!

Lauren · 30 March 2026

★★★★★ 5/5

Google

Robert Ellis were the Estate agency for the house we have just purchased. Throughout the whole process I have been very satisfied with our experience. In particular, Caroline Dunn has been tremendous, very professional, courteous and measured in all our discussions. House buying can be stressful but Caroline made our experience anything but! I highly recommend

Gerry · 4 June 2023

★★★★★ 5/5

Google

Excellent service from start to finish. Very Impressed indeed and would definitely use them again in the future. Mollie was excellent sorting out all the tenancy agreements - we are both very pleased.

Jody · 24 September 2024

★★★★★ 5/5

Google

Can't fault Holly Torr and the team at Robert Ellis. I sold a leasehold flat with them, and there were many problems along the way with management company delays, solicitor delays lots of other unexpected delays, but Holly was brilliant, continually chasing everyone for progress reports and keeping me updated.

Ian · 31 October 2023

★★★★★ 5/5

Google

Great experience from day one. Especially with Holly from the Long eaton branch. Staying professional but also friendly and approachable without any questions or needs. Holly is informative on any information we ask about and replies quick. We couldn’t ask for a better service and would definitely use in the future!

Carly · 29 September 2023

★★★★★ 5/5

Google

I recently bought and sold properties through Robert Ellis in Long Eaton and the whole experience was amazing. The team involved consisting of Karianne, Lili, Neill, Louise, Dawn, Holly T., Holly B., and Caroline could not have been more professional, helpful and friendly. They all, but especially Karianne, bent over backwards to help me and there was nothing they could have done to make the experience any easier. Whoever recruits your staff needs congratulating for employing the individuals they do. May I request they each be given an extra day off on full pay for their complete professionalism and helpfulness. I feel I now have friends for life and anyone choosing to sell their home with any other Estate Agent would be very foolish.

MARILYN · 31 March 2018

★★★★★ 5/5

Trustpilot

Amazing from start to finish!

Chantelle was absolutely brilliant from start to finish when me and my partner were searching for our first home together. She kept us very well informed throughout the process and was always on hand to answer any questions that we had. Even after picking up our keys, she even called me the next day to check we were settling in okay, and has also followed up since then! We couldn’t have asked for anything more from her or Robert Ellis and the process has been simple, streamlined and professional whilst also always having a friendly voice on the other end of the phone. Thank you so much for all you have done, we really appreciate it :)

Grace · 30 November 2023

★★★★★ 5/5

Google

A big thank you to Robert Ellis Long Eaton on the sale of our property. From the initial meeting with Mark Philpott & subsequent management of the Sale by Dawn Stokes & the team. We were kept informed throughout & nothing was too much trouble. Would definitely recommend them to anyone looking to sell or buy.

Peter · 31 July 2025

★★★★★ 5/5

Google

I have recently sold my house and bought another property - both via Robert Ellis - and I am delighted with the whole experience, and with Neil, Dawn and Lili, in particular. Neil was booked to value my property and, not only did he give me the best valuation against other Estate Agents - he also assured me that my property was worth what he had suggested. He did indicate that I could lower the price if I felt I needed to, but to give the higher valuation a chance. He was not wrong. Not only did my house get quick, serious viewings at the amount he suggested, it then took an upward turn with three potential sales and I happily sold at £6k over the asking price. Neil knows the local market and the demand - and this is not something that can be ignored or dismissed. The local area is flooded with the Robert Ellis sale/sold boards and there is a reason for this. They are incredibly good at what they do and they know their market. Thereafter, my sale was handled by Dawn, who was professional and communicative throughout - she kept me fully in the loop with all the interest in my property - and the offers being made - even on offers made after the sale was agreed. I truly believe that for me and my buyers, Dawn was brilliant. My purchase was handled by Lili - and, again, throughout it all, Lili kept me in the loop on everything I needed to know or what next I should do. The purchased property needed some remedial work following the survey and Lili stepped in to arrange quotes and relevant work to get this moving and through this process was constantly in touch with me and the property owner to make sure we were both aware of what needed to be done and the progress. For me, this was massively reassuring and extremely helpful. I have to add a respectful nod to Hannah, who picked up both my files when Dawn and Lili were away from the office at a crucial moment in the process and moved everything on with a couple of phone calls. Very reassuring. This is what you pay for. Robert Ellis may not be the cheapest Estate Agent in the area, but, in my opinion, and having experience now of four different agents for four different properties, they are the best. I wasn't pushed to use any of there other services and was looked after throughout the whole process extremely well. There is a whole team of people at Robert Ellis........and they know a whole team of people. So if you need work done or quotes/estimates etc, they recommend workmen who can do these things. The RE team just start making phone calls and things start happening. I am not related to any of these people - I didn't even know them until 3 months ago, but the efficiency and professionalism that they offer and deliver is, in my opinion, second to none. I don't want to move again, but if I do, I am selling through Robert Ellis. I am sorted and settled. My thanks to the whole team, but special thanks to those named.

Sam · 21 June 2017

★★★★★ 5/5

Google

I have recently sold my house and bought another property - both via Robert Ellis - and I am delighted with the whole experience, and with Neil, Dawn and Lili, in particular. Neil was booked to value my property and, not only did he give me the best valuation against other Estate Agents - he also assured me that my property was worth what he had suggested. He did indicate that I could lower the price if I felt I needed to, but to give the higher valuation a chance. He was not wrong. Not only did my house get quick, serious viewings at the amount he suggested, it then took an upward turn with three potential sales and I happily sold at £6k over the asking price. Neil knows the local market and the demand - and this is not something that can be ignored or dismissed. The local area is flooded with the Robert Ellis sale/sold boards and there is a reason for this. They are incredibly good at what they do and they know their market. Thereafter, my sale was handled by Dawn, who was professional and communicative throughout - she kept me fully in the loop with all the interest in my property - and the offers being made - even on offers made after the sale was agreed. I truly believe that for me and my buyers, Dawn was brilliant. My purchase was handled by Lili - and, again, throughout it all, Lili kept me in the loop on everything I needed to know or what next I should do. The purchased property needed some remedial work following the survey and Lili stepped in to arrange quotes and relevant work to get this moving and through this process was constantly in touch with me and the property owner to make sure we were both aware of what needed to be done and the progress. For me, this was massively reassuring and extremely helpful. I have to add a respectful nod to Hannah, who picked up both my files when Dawn and Lili were away from the office at a crucial moment in the process and moved everything on with a couple of phone calls. Very reassuring. This is what you pay for. Robert Ellis may not be the cheapest Estate Agent in the area, but, in my opinion, and having experience now of four different agents for four different properties, they are the best. I wasn't pushed to use any of there other services and was looked after throughout the whole process extremely well. There is a whole team of people at Robert Ellis........and they know a whole team of people. So if you need work done or quotes/estimates etc, they recommend workmen who can do these things. The RE team just start making phone calls and things start happening. I am not related to any of these people - I didn't even know them until 3 months ago, but the efficiency and professionalism that they offer and deliver is, in my opinion, second to none. I don't want to move again, but if I do, I am selling through Robert Ellis. I am sorted and settled. My thanks to the whole team, but special thanks to those named.

Sam · 1 May 2017

★★★★★ 5/5

Trustpilot

Ella was great

Ella was great! Lovely lady that showed me around and gave time alone to look around and ask any questions and always had a quick knowledgeable answer for everything. Overall she is very lovely and approachable she knows her stuff 😁💪🏽 Not to mention her quick response any time I had a question via text or email always ensuring she gets back to you. Ella also did great in ringing back when I had left a message with a different branch! Which I was surprised about considering previous estate agents In the past so Super customer service from Ella! Very impressed with Ella throughout viewing and aftercare service she goes above and beyond best estate agent I’ve ever met by far 🤗

Dee · 14 November 2023

★★★★★ 5/5

Google

Great experience selling our house with Robert Ellis. Our house sold within a week and Joely was great at keeping us updated in the progress and was in regular contact with both our solicitors and our buyers solicitors to ensure the sale went through smoothly. Thank you.

Gayle · 6 December 2023