Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAzhaar was on point
Azhaar was very responsive and communicative when we asked to view a flat we were interested in, and sent us several comparables that better matched our needs. While we ended up going with another property he continued to send us listings even after our offer had been accepted to keep our options open. Would work with him again when we get the chance.
Matthew · 29 September 2021
Agent replied · 16 June 2024
Thank you for sharing you experience and for taking the time out to leave us a review, Matthew! We are so happy to hear you enjoyed working with Azhaar!We hope to assist you again in the future and be sure to recommend us to your friends and family!Best wishes,Winchester White
★★★★★ 5/5
TrustpilotA great thanks to Allesandro for his…
A great thanks to Allesandro for his professionalism, attitude and most of all for his great support. He understood exactly our needs and did his best to find the most appropriate solution for my daughter for her first year as a student in London. I highly recommend him and the agency. If I’ll have to choose again I will definitely choose them.
Edith · 13 July 2024
★★★★★ 5/5
TrustpilotGreat professionalism, knowledge and service.
My first experience as a landlord was made simpler then I expected by Elizabeth and her team at Winchester White. They provided an excellent service. They were efficient and friendly; keeping me updated at all times and very helpful in answering questions and providing information. They found a tenant within a few days of me signing the contracts which seems amazing.
Anna · 17 December 2021
Agent replied · 16 June 2024
Dear Anna,Thank you so much for your kind words and taking the time out to share your experience! We couldn't be happier to hear you have received such a great service from Elizabeth and the Team at Winchester White. We truly hope to assist you with finding the right tenants for many more years to come.All the best,Winchester White
★★★★★ 1/5
GoogleThey gave me a lot of headaches when returning the property. They kept threatening me to show the property all the time saying I didn’t give enough slots for it, but I work from home and couldn’t open the property all the time. They should be more comprehensive. Also, I had an abusive landlord who were harassing me and my wife and they took the side of the landlord. We had to call the police to remove the landlord from the house since she was there without our permission and the Winchester White manager called me to help the landlord to harass me and wife. Terrible situation. At the end they didn’t help us to get the deposit back and it took 3 months. I don’t recommend them at all
Lucas · 24 May 2024
Agent replied · 17 June 2024
Dear Lucas,
We regret to hear that your moving experience was stressful, as we take pride in supporting tenants throughout this journey.
As the letting agent, we are obligated to actively showcase the property to prospective tenants, which is a standard procedure in the final two months of the property's availability.
Our primary goal is to secure a suitable replacement swiftly, minimising the risk of a void period and focusing on facilitating a seamless end-of-tenancy process for all parties involved.
We understand that the return of the deposit falls under the landlord's responsibility through the rent collection service, and the timeline for direct communication between parties is beyond our control.
In cases where the landlord was unresponsive, we offered follow ups to expedite the process and provided guidelines for dispute resolution.
It is noteworthy that ultimately full deposit was awarded.
If you have any further concerns or feedback, please feel free to share, as we are committed to continuous improvement and we wish you all the best in the future.
Best wishes,
Winchester White
★★★★★ 5/5
TrustpilotSarah's communication skills have been second to none…
Sarah's communication skills have been second to none: proactive in contacting me about properties, returning calls quickly and responding promptly to any queries. Sarah's passion and enthusiasm for her work is obvious and once I started working with her, it was only a matter of days before a suitable property was found. I highly recommend Sarah and would definitely reach out to her again in the future to find a property.
K · 29 December 2023
★★★★★ 5/5
TrustpilotSmooth renting process
It was a fantastic experience. Our agent Edward was clear and helpful throughout the entire renting process. Excellent communication and a smooth process.
Cem · 4 November 2025
★★★★★ 5/5
TrustpilotThank you Sarah!
I have recently had a really positive experience securing a rental through Winchester White. I contacted Sarah Wareham to book in a viewing of the property, she met with me that day and the offer was accepted by that evening! Sarah was very helpful, responsive and friendly. She made me feel comfortable during the viewing and was able to answer all my questions about the property. Thank you Sarah!
Kirsten · 7 February 2024
★★★★★ 5/5
TrustpilotSarah is a consummate professional
Sarah is a consummate professional; very responsive with great attention to detail. My experience was hassle free and incredibly smooth, Sarah ensured that at every stage of this process she carried me along. I would recommend Winchester White as an agency that’s stand head and shoulders above others. Keep up the great work!
Andy · 17 November 2022
Agent replied · 16 June 2024
Dear Andy,We're delighted to hear you had such a positive, hassle free experience working with Sarah and Winchester White!All the best,Winchester White
★★★★★ 5/5
TrustpilotWimbledon office
Romana Moskurjakova was our estate when house searching and although we ended up getting an offer accepted on a property not with Winchester White she was the best estate agent we were in contact with. Very professional, in constant contact with properties we actually liked rather than spamming us with pointless links and knew the answers to all questions we asked.
Tom · 1 November 2021
Agent replied · 16 June 2024
Dear Tom,Thank you so much for sharing you experience working with Romana. We hope to assist you again in the future and be sure to recommend us to your friends and family!Kind Regards,Winchester White
★★★★★ 5/5
TrustpilotA massive thank you
A massive thank you to Gigi and the team for all the support during the process, the whole process was quick, clear and hassle free.
ROCHELLE · 10 October 2025
★★★★★ 2/5
TrustpilotNot the standard you'd expect from a high-quality agency
I'm genuinely sorry to be writing this. I actually left a positive review in the past, but after a lot of fatigue I felt I had to update it.
Marco · 18 September 2026
★★★★★ 5/5
TrustpilotWarm and Professional
Sarah is an absolute legend!! We weren’t lucky with the first flat we’ve seen, but Sarah helped us find another flat that is way better and more suitable for our living arrangement. Really fast response, very professional and clear communication throughout! Thanks so much Sarah for making it easier for us!
Alene · 27 November 2024
★★★★★ 5/5
Trustpilot5* experience with Elizabeth at Winchester White
Elizabeth at Winchester White has been fantastic throughout my rental process. As a first time landlord renting out my flat she (and the team) have hand held me through every step. Everything was super efficient and professional - thank you for all your help in making this so easy from start to finish and for securing me lovely tenants!
Natalie · 16 December 2021
Agent replied · 16 June 2024
Dear Natalia,Thank you for taking the time out to share your experience with us. We couldn't be happier to hear that you have enjoyed working with Elizabeth and Winchester White. We always do our best to understand our client's requirements to be able to find them the perfect tenant! We completely agree, Elizabeth always goes above an beyond, she's a true gem to the Team!Thank you again for leaving your feedback!All the best,Winchester White
★★★★★ 1/5
TrustpilotDisappointing
We moved into our new rental property nearly a month ago and still don’t have a fridge. Still no indication from the Property Management Department when we will receive a new one, but been told we won’t receive any compensation despite the long delay. A very disappointing experience. I’m having to chase every day for updates. Raised a formal complaint last week but no one ever got back to me.
Sophie · 2 October 2024
Agent replied · 23 October 2024
Dear Sophie,Thank you for sharing your feedback, and we are sorry to hear that you feel we haven’t met your expectations.Please note that your tenancy is directly managed by your landlord, and we do not act in a management capacity. However, your landlord reached out to us for assistance with the fridge breakdown, and as a gesture of goodwill, we offered to help.Regrettably, the appliance was outside the repair scope, and after the initial investigation, a replacement was suggested as the best course of action. There has been a slight delay in sourcing the approved model, so we have redirected the order to an alternative supplier to expedite the process.This has been communicated to you, and our team will continue to keep you updated.We appreciate your understanding and patience.Kind Regards,Winchester White
★★★★★ 5/5
TrustpilotFive Star Letting Agents
Five Star Letting Agents !! From my first contact with Jake at Winchester White in Wimbledon when my flat became available for renting, Jake was extremely reactive and wasted no time with his team to line up 11 viewings. Thank you to everyone involved. A special mention to Ines who organised viewings, references, ID’s etc to find me the best tenants for the property!! Tomorrow is handover day !! If the rest of my experience is anything to go by I’m sure the handover will be just as smooth!! Thank you again !!
Ramola · 7 March 2023
★★★★★ 5/5
TrustpilotFast and Responsive
Azhaar was very fast and responsive, got everything rolling on day 1 and had everything resolved on a very quick turnaround.
NH · 2 November 2025
★★★★★ 5/5
TrustpilotBryony from Winchester White - A true Gem
Bryony from Winchester White helped us a lot during our search for a property for our daughter. Bryony is quite sincere & I truly appreciate her efforts, She was there all the time even in rain. A true Gem 💎 I recommend the services of Winchester White for all Your property related needs !
RISHI · 27 September 2024
★★★★★ 5/5
TrustpilotGreat Experience with Winchester White and Azhaar
We found and rented a flat through Winchester White. Azhaar was our letting agent. From start to finish, he was professional, knowledgeable, and dedicated to helping us through the process of securing the flat. We highly recommend Winchester White and Azhaar if you are looking for a flat in London.
Chris · 20 November 2024
★★★★★ 5/5
TrustpilotIsabel was 10/10
Isabel was lovely. Helped us through each step of the process and was always quick to respond and super reliable.
Isabel · 3 November 2025
★★★★★ 5/5
TrustpilotWe had a fantastic experience with Louis
We had a fantastic experience with Winchester White! Particularly we would like to thank Louis! He took the time to understand what we were looking for, and he found us the perfect flat. We really appreciated his professionalism, honesty, support, and super quick communication throughout. We really could not have asked for more when tackling the tough London rental search! Thank you so much!
Ellie · 11 March 2024
★★★★★ 5/5
GoogleRecently found a new flat to rent through Winchester White and I couldn’t have asked for a better, easier process. From giving us an early viewing on a property to answering a LOT of questions I had, Azhaar was super helpful and patient bthroughout and always willing to help with a friendly smile and knowledgeable answers. I would definitely recommend Winchester White, and specifically Azhaar, to anyone looking for a property in London. Thanks again!
Aidan · 18 June 2023
★★★★★ 5/5
GoogleI was looking for a flat for two months during London rental crisis and it was a super stressful time to find something I like and get a viewing before someone puts a deposit down.. Azhaar was amazing at showing me all the properties available with Winchester White and answering all the questions that occurred. He was really helpful and polite. I would definitely recommend him as the letting agent that I came across with.
A · 18 June 2023
★★★★★ 5/5
TrustpilotExcellent professional
I had heard good reputation about Winchester White. However, they exceeded my expectations when it came to signing the property.Sarah Wareham was dedicated and supportive and very professional throughout the whole process. She gave me the right advice and helped me to find the ideal property. I would like to thank her from the bottom of our hearts.
Tetsuro · 28 September 2021
Agent replied · 16 June 2024
Thank you so much for your amazing review, Tetsuro! We are so happy to hear that you had such a great experience with Winchester White and that we exceeded your expectations. We’ll also be sure to share your praises with Sarah!We hope to assist you again in the future and be sure to recommend us to your friends and family!Kind Regards,Winchester White
★★★★★ 5/5
TrustpilotWonderful Experience
We encountered a number of agents and agencies in our recent rental journey, and Alessandro and WW were by FAR the best agent/agency we worked with. Alessandro was incredibly professional, efficient, and kept us apprised of all details and progress through the entire process. We would not hesitate to work with him and Winchester White again.
Kyle · 17 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
