Urang Property Management London reviews

★★★★★ 5/5

Google

My board have appointed Patrick Flynn for a third time to manage our building and would highly recommend him. I chair an historic warehouse and he understands the needs of this type of building, his response time and attention to detail are excellent. Urang have been highly responsive to our switch from Patricks previous firm and we are happy with the fit.

Michael · 26 August 2018

★★★★★ 5/5

Google

Great experience. Very professional contractors who were knowledgeable but incredibly considerate of my flat.

James · 4 October 2024

★★★★★ 5/5

Trustpilot

Excellent services all round

Excellent services all round! Urang always takes care of their customers/clients. Chiron posses great customer service skills, really good at obtaining first hand information and using this information to get things done with no complications. Urang for the win :)

Rapid · 28 February 2023

★★★★★ 5/5

Trustpilot

Excellent service from the Urang…

Excellent service from the Urang Lettings Team. By far the best property management I have ever had. They are very professional and respond to every communication quickly and thoroughly. I have never had reason to doubt it was the best decision made to employ Urang.

Ted · 24 August 2022

★★★★★ 5/5

Google

I have chosen Urang on multiple occasions for our property in Fulham both because I find them excellent value for money, and because I find them extremely human. Initially some of their property managers seemed young, but their calmness, professionalism and attention to detail have consistently impressed me, and more importantly, left a good impression on our tenants. Thank you Urang.

Andrea · 26 August 2018

★★★★★ 1/5

Trustpilot

Do NOT use under any circumstances

Do NOT use under any circumstances. Audited accounts are issued years late, credits are not provided. Without the audited accounts you won't even be aware of the credit, when you are, it will not be forthcoming. The late accounts will show numerous odd expenditures outside the routine, most should have been subject to a Section 20 process. All the worst traits of a property manager can be found with Urang. Get rid of them, if you can't, it is likely that there is some dodgy deal/relationship with whoever has appointed them.

Guy · 31 March 2022

★★★★★ 1/5

Trustpilot

AVOID THEM AT ALL COST!

I have never come across to a more dishonest and negligent company, that continues to ignore any correspondence and any issue raised. I have raised 4 issues, one of which has now been outstanding for over 200 days [email not even acknowledge!] now raised through their formal complaint procedure, and Urang continue to fail to provide the service they are abundantly paid for. JUST AVOID THEM! They only seems to be decent at the beginning when they try to bag the job, after which time they are just negligent and lazy money grabbers.

Michela · 28 March 2022

★★★★★ 4/5

Trustpilot

They are fine if you used Firstport…

They are fine if you used Firstport before.

Alex.C · 16 December 2024

★★★★★ 1/5

Trustpilot

Absolutely terrible experience

Would give 0 if I could. Urang do not respond to emails, they do not fix issues. They make unjust price hikes. Such a shame.

E · 1 March 2024

★★★★★ 4/5

Google

As a former leaseholder, I always found the guys I dealt with at Urang to be professional and responsive and generally go out of their way to help us. Where we've disagreed I've always been conscious that they're only doing their job to uphold the rules of the lease, which is ultimately what we pay them to do. No complaints!

David · 26 August 2018

★★★★★ 5/5

Google

I have been working with Urang for a number of years and find them to be both professional and attentive. I would highly recommend to all.

Adam · 27 January 2024

★★★★★ 5/5

Google

We run a vehicle rental company, Urang have used us for many years, the company is very well run, a pleasure to do business with. (Townsends).

Lydia · 27 January 2024

★★★★★ 1/5

Trustpilot

Poor on all fronts from my experience…

Poor on all fronts from my experience as a resident. Very light touch (if any) on essential maintenance and support, no idea about basic processes and take every opportunity to throw in additional charges. I was charged an obscene amount and forced to pay after having not seen a service charge notice - there was no audit trail that this had been sent. Urang just took the opportunity to put it in a solicitors hands in order to force my hand. Stay away!!

William · 24 January 2022

★★★★★ 1/5

Google

Need I say more? Go literally anywhere else.

Laura · 1 December 2024

★★★★★ 5/5

Google

Amazing job! Keep it up 👍 …

Piano_ · 11 December 2025

★★★★★ 5/5

Google

Kari at Urang have been very supportive with any requests or work that has been needed. And really also appreciate swiftness of reply's. Thank you.

XX_Magnus · 5 June 2025

★★★★★ 5/5

Trustpilot

Professional service

Paul and Urang were extremely professional and Paul's experience help secured a great result for my client's in First Tier Tribunal (Property Chamber) proceedings.

Customer · 14 February 2024

★★★★★ 5/5

Google

Very professional and consistently outstanding service provided. Max Raymond in particular was very helpful regarding obtaining the EWS1 form for the building which critical to allow us to remortgage. Thank you for all your help and quick response to my (very numerous) calls and emails. We really appreciate all your help and highly recommend.

Caroline · 25 August 2020

★★★★★ 1/5

Trustpilot

Unprofessional and negligent company

Unprofessional and negligent company , have had extremely poor experience. Our building block is managed by Urang and the service is nonexistent. Our elevators are often out of service for more than 3 weeks in a row, the bin area is overflowing with trash, couriers can’t get access to our apartment as the building signage is incorrect - Have e-mailed Urang about this 4 months ago and it was promised to be taken care of and until this day nothing has been done. Avoid this company like a plague.

Grete · 15 November 2021

★★★★★ 5/5

Google

My mum has had a couple of plumbing issues at her property over the last year. Urang have always been on hand to respond quickly to the issues and Jason, the Urang contractor who has carried out the work has always done a thoroughly professional job at a fair price. Very happy customers and would definitely use again!

Lauren · 26 August 2018

★★★★★ 5/5

Google

As property management companies go, this one isn't bad at all. Unfortunately, leaseholders only focus on things that may go wrong in their situations.

David · 27 January 2024

★★★★★ 1/5

Trustpilot

Unprofessional, unresponsive, possibly negligent... I wouldn't wish them on my worst enemy

Starting with the obvious: these guys are ethically reprehensible. They're very quick to say how much they care about residents but, when it comes to taking action, they're happy to leave potentially dangerous damage without repair.Specifically, my partner's building has had (among many other issues) a leak in the roof for a year. Black mould is visible, electrical damage has been flagged by electricians - privately hired, because Urang couldn't be bothered to send anyone - and structural damage is an eventual certainty.Urang don't give a damn. Over the course of a year, the damage has increased and the condition of the property has deteriorated. Meanwhile, they barely respond to emails, phone calls, or people turning up at their offices (they're still working with a skeleton staff "due to Covid").Arguably, they're doing their jobs by shielding the freeholder - whose legal responsibility it is to make the repairs. Ultimately, though, their negligence in addressing the problem in a timely fashion opens both themselves and the freeholder up to legal action. So I'm not really sure who benefits from having to work with them - it seems like everyone suffers.

Nick · 28 September 2021

★★★★★ 5/5

Google

Professional, responsive and reasonably priced

Mark · 4 December 2024

★★★★★ 1/5

Google

They do nothing and charge a lot

Tanya · 4 November 2024