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★★★★★
100 reviews from tenants · all 498 reviews
175 Junction Road, London N19 5QA
100 reviews of Stonehouse Estates's London office come from tenants, rated 4.8 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
100 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsExcellent and prompt response at all times
Liz has been a great estate agent for us over the past two year, dealing with any issues or questions we have had quickly. If there were any problems with our property Liz was able to sort these promptly..
5/5
View AgentsVery positive
Dealt wits Despina who was so helpful throughout the renting process. She was always able to help up and would take time to email us, even on her days off. Everything went smoothly and easily. Very happy. Thank you
5/5
View AgentsSwift and friendly service
Despina was a big help to me and my girlfriend finding our first flat together. She sent all information through in a timely manner and maintained positive communication throughout the entire process. A pleasure to deal with.
5/5
View AgentsMy experience with Stonehouse is excellent. Asim and the rest of the team are polite, helpful and always happy to give you advice. I will go to them again if I move house Highly recommended
5/5
View AgentsHelpful and prompt
Liz was the first person I would contact for any help she was always quick to respond to any questions or assist with any issues we had. I would definitely recommend her and storehouse estates.
5/5
View AgentsFriendl y and Prompt Service
Despina was a pleasure to work with. She was always very prompt with responses,and diligent in keeping me aware of the process along the way. She was very professional and made the entire experience smooth.
5/5
View AgentsSupport to find rental property
Despina helped us to find a property in October 2016. The range of properties she presented helped us to make an informed choice. She also gave us a clear list of questions to answer in making our offer, reducing the chance of any complications. She is exceptionally organised, and compared to other agencies I have used previously, makes you feel that the agency fees are actually reflective of the service offered. All in all- a very smooth process. Thank you.
5/5
View AgentsReview for Despina Christaki
I found Despina to be very friendly, helpful and informative when we were looking to rent a property through Stonehouse estates. Meeting with her, she was always on time when viewing the property, was able to answer any questions we had and if she didn't know the answer, she would get back to us via email within a day or two. The process was relatively smooth and it was a pleasure to do business with Despina.. I would be happy to use her as an agent again.
5/5
View AgentsMade a difficult process run very smoothly
I'd been looking for a flat for a few weeks and needed to move urgently, but all of the studio properties in the area I was interested in were disappearing so quickly. Other agents had let me down, or appeared to considerably favour the landlord over the tenant. I'd almost forgotten about Stonehouse until I got a call from Rohan Varma, who had been looking on my behalf in the background. He appeared to make extra effort to get me in to view a flat early, so that I had first refusal. He then communicated with me, and the landlady, in a very open and honest manner. This meant that we both trusted him, and the offer I made was accepted. Rohan provided great advice throughout the whole process, and the move went incredibly smoothly, with references and the inventory check happening at such a speed that I was able to move in within a week. All in all, very grateful and satisfied.
2/5
View Agentsvery unorganised
-Seem to have to deal with a new member of staff for every different problem/issue - always blame each other when things don't/didn't happen -They "forgot" to organise a pre-move in deep clean - in fairness they did organise one once we flagged it with them. -They ask for responses to go to certain email addresses - but don't seem to check what they've asked for as they ask for the email to be sent again and again. Very "forgetful"'. -They're not a bad estate agent just unorganised
4/5
View AgentsEfficient and kind assistance of Liz and Gina
I have been living in the property for two months. I found the assistance of Liz and Gina really helpfull and prompt. They have always replied to my emails quickly and kindly.
5/5
View AgentsFantastic Letting Agent
From the first point-of-contact with Kurt at Stonehouse, we've had a great experience. Throughout, Kurt has been professional, personable and incredibly helpful. We will definitely recommend others to go through Stonehouse.
5/5
View Agentssimply perfect
Despina is a really professional Lady, and really kind and nice with people. Every single problem I had because my inexperience, she just solved for me! Grat Agent! Michela Mannelli
5/5
View AgentsExcellent work
We rented a flat with Stonehouse for one year. Liz and Gina were very good at their work, always available and quick when we needed them. I recommend :)
4/5
View Agents78B Shaftesbury Road
Timely responses to all queries and issues reported. Big thank you to all the helpful staff at Stonehouse (incl.. Liz Michaels, Asim Butt, Kurt Gonzales and Lale Duman).
5/5
View AgentsAsim - excellent service!
Asim was amazing at smoothing out any difficulties that appeared when we were looking to find a place to rent! great skills, amazing efficiency !
5/5
View AgentsGFF 22 Fairbridge Rd
Kurt Gonzales and Megan were great. Kurt went out of his way to show me a viewing late one night after work .
5/5
View AgentsExcellent service
Liz provides excellent service, if there were any problems with the flat then Liz ensured that they were resolved very quickly and efficiently.
5/5
View AgentsIn the 2 years I have been renting with Stonehouse they have put my faith back in estate agents! Kurt found us the perfect place very quickly and it's been the best flat I've ever rented in London. Replies have always been quick and any problems we had have been resolved quickly too. I trust Stonehouse and Kurt completely to help with any query I might have, so thank you!
5/5
View AgentsKurt helped us sort out our moving
Kurt helped us sort out our moving when the original agent we've been talking to throughout the deposit process etc suddenly left the estates agency without notifying us. We only had a few days ahead of us before the agreed moving in date and we hadn't yet signed the contracts. Kurt caught up with our case very quickly and helped us abide by the original date and plan.
5/5
View AgentsVery good service and support
We've been in permanent contact with Asim Butt, who has helped us during all the stages of the process.
5/5
View AgentsVery professional
Despina is very professional. She is approachable and very positive and kind in personal, written and phone communication.
5/5
View AgentsAsim has been very helpful though out my flat hunt with his friendly and considerate approach.
5/5
View AgentsExcellent service
Asim was incredibly helpful throughout the whole process of securing my new flat
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
100 reviews from tenants, rated 4.8 out of 5 on average. For example, Grainne wrote: "My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.