Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving had 18+yrs of dealing with estate agents via my property portfolio, Wayne proved to be the very best by far. His open and honest communication far exceeded my experience of any other agent I have ever worked with. He provided advice and updates regarding the sale every step of the way, and I never had to chase for any information. If only all agents worked to this high standard. VERY impressed, and highly recommended. Thanks Wayne.
Tony · 26 April 2024
Agent replied · 24 August 2024
Hi Tony,
Thank you very much for your feedback! We are so glad to hear that Wayne exceeded your experience with estate agents. We strive to provide honest and reliable service and will pass along your compliments to him. Really appreciate your recommendation, and we wish you all the best.
Stonehouse Estates
★★★★★ 5/5
GoogleIf you're in the market for an estate agent who's not only professional but also deeply committed to your satisfaction, look no further than Wayne. I'm confident you'll have a positive and rewarding experience, just as I did.
In short, Wayne is the estate agent you want by your side. He's passionate about his work, and his client-centric approach makes the property buying or selling experience not just successful but enjoyable. I couldn't have asked for a better partner in my real estate journey.
Tayeb · 31 October 2023
Agent replied · 21 March 2024
Hi Tayeb ,
We thank you so much for your positive remarks and Wayne is happy to read such great feedback . We are always striving to provide a great experience for all our clients and when we get it right it feels amazing !
Thanks again for taking the time to post this review
★★★★★ 5/5
GoogleI first met Wayne Farmer in 2006 while on the hunt for my first home in Camden, he walked me through the many hurdles of getting on the property ladder like no average London agent would ever do so we quickly developed a close relationship that has helped me to successfully sell a number of London flats through the years.
His knowledge of the London market as well as his way of juggling the requirements of buyers, sellers, lawyers while skilfully dealing with the overwhelming bureaucracy is simply astonishing.
And he somehow still finds time to constantly update you while "ALWAYS" remaining available via email and phone, even when his patience is tested to the very limit by over demanding guys such as myself.
Most of all though, I've always had this reassuring feeling that Wayne is genuinely looking after his client's best interests and that alone would be enough to strongly recommend his services.
Honestly! I do believe the man deserves some sort of award!
The · 25 August 2023
Agent replied · 24 August 2024
Wow what a review. Thank you for your very kind words. We wholeheartedly agree with you that Wayne deserves an award. He is a highly valued member of the team and his passion for looking out for his clients is recognised by many.
We will be sure to pass this on to Wayne who I am sure will be grinning from ear to ear when he reads it.
Thank you again for writing such a detailed review
★★★★★ 5/5
GoogleI had a fantastic experience with Peter, the estate agent who helped me find a flat to rent. He was extremely professional, helpful, and provided clear communication throughout the process. Peter's expertise and dedication made the whole renting journey smooth and stress-free. I was so impressed with his services that I already recommended him to my friends, and one of them is now dealing with him as well. I highly recommend Peter and Basak for anyone in need of a reliable and efficient estate agent!
Haya · 12 August 2023
Agent replied · 21 March 2024
Hi Haya,
Thrilled to hear about your fantastic experience with Peter and Basak! Thanks for recommending Peter to your friends, and happy to hear they're finding his help just as valuable. We really appreciate your recommendation of Peter and Basak.
★★★★★ 5/5
GoogleWayne was the best sales negotiator I have dealt with. He conducts property viewings professionally and was very well informed. He was prompt to arrange viewings and sort out any problems with my sale. He was good at doing his due diligence on me and others in the sale. He chased whenever necessary.
I also dealt with Tony during the sale who was very knowledgeable in the sector, and very supportive.
I also spoke to Peter about marketing a family member’s rental property and he was very knowledgeable and professional. Great team !
Fiona · 29 June 2023
Agent replied · 21 March 2024
Hi Fiona,
Thank you for sharing your positive experience! It's wonderful to hear how Wayne stood out with his professionalism and diligence during your property sale. We're also glad Tony provided knowledgeable support, and that Peter was helpful with advice on marketing a family rental. We're proud to have such a great team and appreciate your kind words.
★★★★★ 5/5
GoogleWe had a fantastic experience selling our flat with Stonehouse Estates. Wayne was very professional. He guided us through the whole process and regularly liaised with our tenants and prospective buyers taking the stress and worry out of the …
Stacey · 13 April 2025
Agent replied · 13 April 2026
Hello Stacey,
Thank you for your wonderful feedback! We're so glad Wayne was able to guide you … More
★★★★★ 5/5
GoogleI have just sold my property with Wayne, he was extremely professional and helpful. Communication was excellent and he kept me updated regularly. I highly recommend Wayne and Stonehouse estate agents, they are friendly and will get the job …
Loukia · 13 April 2025
Agent replied · 13 April 2026
Hi Loukia,
Thank you for your kind words! We're so pleased Wayne's professionalism and … More
★★★★★ 5/5
GoogleI first met Wayne Farmer in 2006 while on the hunt for my first home in Camden, he walked me through the many hurdles of getting on the property ladder like no average London agent would ever do so we quickly developed a close relationship that has helped me to successfully sell a number of London flats through the years.
His knowledge of the London market as well as his way of juggling the requirements of buyers, sellers, lawyers while skilfully dealing with the overwhelming bureaucracy is simply astonishing.
And he somehow still finds time to constantly update you while "ALWAYS" remaining available via email and phone, even when his patience is tested to the very limit by over demanding guys such as myself.
Most of all though, I've always had this reassuring feeling that Wayne is genuinely looking after his client's best interests and that alone would be enough to strongly recommend his services.
Honestly! I do believe the man deserves some sort of award!
The · 13 November 2022
Agent replied
Wow what a review. Thank you for your very kind words. We wholeheartedly agree with you that Wayne deserves an award. He is a highly valued member of the team and his passion for looking out for his clients is recognised by many.
We will be sure to pass this on to Wayne who I am sure will be grinning from ear to ear when he reads it.
Thank you again for writing such a detailed review
★★★★★ 5/5
GoogleWayne Farmer has been excellent in selling our house. Right from the initial meeting he was professional, knowledgeable and proactive. From pitching the advertising the right way, to sifting the potential purchasers, Wayne really felt involved in the process and was there to support. As the sale progressed and we encountered bumps in the road, (as any sale can do) but Wayne was a calm presence, with great solutions and a focus on trying to get everything back on track. We completed the sale successfully last week and the service was exceptional from beginning to end.
Belinda · 14 October 2022
Agent replied
Thank you for choosing Stonehouse Estates, Belinda! I'm glad to hear that Wayne was able to provide the exemplary service you expected and deserved. He is a top performer and I know he will continue to go above and beyond for all of his clients. Thank you again for your kind words.
We wish you all the best in your property journey. If we can assist in anyway please don't hesitate to come back to us
★★★★★ 5/5
GooglePeter was incredibly friendly and responsive throughout our search, especially after a frustrating experience with another agent the month before. He listened to our concerns and was completely transparent, ensuring we had all the …
Tess · 13 April 2025
Agent replied · 13 April 2026
Hi Tess,
Thank you for such thoughtful feedback! We're so glad Peter was able to turn … More
★★★★★ 5/5
GoogleMandy and Peter were courteous, professional, and very prompt in recently finding tenants for my rental property after my existing tenants had given notice at an awkward time just prior to Christmas 2021. Mandy went over and beyond during the Christmas holiday period by personally arranging for the keys to the property to be picked up from her private residence by the electrical certification company.
I have used Stonehouse now for approximately 16 years and I have had numerous impeccable tenants with no issues whatsoever. Stonehouse tenants are vetted carefully and come with concise references from employers and former landlords.
I would recommend Stonehouse Estates to any prospective tenant or landlord.PositiveResponsiveness, Quality, Professionalism, Value
Gary · 25 August 2022
Agent replied
Gary, thank you for taking the time to review your experience with Stonehouse. We appreciate hearing from our clients and are pleased that we were able to help you over the Christmas period.
We're always happy to go above and beyond when it comes to serving our clients. It's wonderful that Mandy was able to provide assistance during the holiday season--we hope this helped make things easier on you during an already busy time of year. Thank you for highlighting her efforts too! I'll be sure she knows how much her work is appreciated by both current and future tenants alike. Looking forward to working with you for many years to come!
★★★★★ 5/5
GoogleHad a really great experience with Wayne and Stonehouse. Wayne went above and beyond to help with selling my house. It was not an easy sell but he kept me up to date all the way through the process and did an awesome job to keep the pace up when it went to solicitors. Highly recommend.
Nick · 26 May 2024
Agent replied · 24 August 2024
Thank you so much for your kind review. Your recommendation means a lot to us! We're hear for you anytime you need us, and thank you for trusting us with your home sale! All the best from the Stonehouse Team.
★★★★★ 5/5
GoogleMy partner and I recently purchased our first flat which was sold by Wayne at Stonehouse Estates, and thanks to Wayne we had a very attentive and professional experience.
Wayne was the most helpful estate agent we could have wished for. Always responsive and eager to support us through the process - right from the beginning when viewing the property and all the way through to completion.
If you are considering using Stonehouse Estates, our advice would be to absolutely go ahead, you couldn't be in safer hands - thank you Wayne!
Poppy · 13 March 2022
Agent replied
Hello Poppy,
Thank you so much for your review and for recommending Stonehouse estates for people wanting to buy a property.
We're thrilled you were happy with Wayne's professionalism and support.
We wish you and your partner all the best in your new home and thank you again for such a great review.
★★★★★ 5/5
GoogleWell done once again to Tony and his experienced and friendly team for dealing with the sale of another one of my properties that I originally purchased through them just over 20 years ago and that they have been managing for me ever since.
The sale could have not gone as smoothly , and the purchasers could have pulled out of the sale yesterday as the stamp duty holiday fast approached but Tony and his team had the know how and the expertise to get the sale over the line by chasing all parties concerned.
I was also kept in the loop at all times .
The property management department have always been very efficient and responsive whenever any of my properties needed attention and the lettings team always make sure that there are never any long void periods between tenancies .
Whether you are looking for an excellent lettings , management or sales service , I highly recommend Stonehouse estates . Well done again to you all !
Mrs · 13 March 2022
Agent replied
Hello Mrs A.
We can't thank you enough for leaving such a detailed and positive review!
It has been an absolute pleasure working with you over the years. We pride ourselves on being very picky with landlords that we work with as we want to ensure that both landlords and tenants have a great experience with us. Anyone in Stonehouse that has had the pleasure of working with you always has such positive things to say.
We can't express just how much we appreciate your review and recommendation and we hope to continue working with you for many many years to come.
★★★★★ 5/5
GoogleWe cannot express how great Wayne was throughout the process of buying our house. He always had time to explain what was happening and was brilliant at keeping us updated and even helped to push it through to exchange. Without Wayne we would have been completely lost we cannot thank and recommend Wayne enough.
Annabelle · 26 April 2024
Agent replied · 24 August 2024
Hi Annabelle,
Thank you for taking the time to leave a review. We're so pleased Wayne was able to provide you with the help you needed. We'll be sure to pass on your compliments to him!
All the best,
Stonehouse Estates
★★★★★ 5/5
GoogleThe Stonehouse Estates team were friendly and helpful and always happy to give me time when I wanted to discuss any concerns. They are a pleasure to do business with. I would like to say a big thankyou to Peter Tofis and his team from the office for all of his excellent help. I recommend Stonehouse Estates as a great agent.
Paris · 30 November 2023
Agent replied · 21 March 2024
Hi Paris,
Thank you so much for your kind words about Peter and our team. We're really happy you found us helpful and took the time to let us know. It means a lot to us that you would recommend Stonehouse Estates. Thank you again from Peter and everyone here!
★★★★★ 5/5
GoogleWayne from Stonehouse estates has been super useful throughout our journey of selling and buying a house. He is easy to communicate with and accessible. We had a tedious and complex chain but Wayne kept supportive, encouraging and helped us find solutions for any problems that came in the way. We have successfully sold our house and bought a new property and could not have done so without the help of Wayne-Thank you very much!
Asmie · 14 September 2022
Agent replied
Thank you, Asmie, for choosing Stonehouse Estates to help you through your house selling and buying journey. We are so happy that Wayne was able to be a support to you and that everything worked out in the end. Thank you for your kind words and we wish you all the best in your new home!
★★★★★ 5/5
GoogleI sold a flat with Wayne at Stonehouse. The flat needed refurbishment, so we had to work to find the right price point. Fortunately Wayne is pleasant and straightforward to deal with, very responsive, and pro-active with communications and feedback from viewers. We got it sold, and I absolutely recommend Stonehouse Estates.
Jonathan · 15 July 2025
★★★★★ 5/5
GoogleA really respectful, kind estate agency. Peter was so great and on-hand to help with any questions and requests when looking for a property. Thank you so much!
Danielle · 13 April 2025
Agent replied · 13 April 2026
Hi Danielle,
Thank you for the kind words! We're so pleased to hear you felt supported … More
★★★★★ 5/5
GoogleI had a thoroughly positive experience with Stonehouse Estates. Wayne Farmer was friendly and professional, provided sound advice on the property, and helped the purchase go smoothly.
Sebastian · 13 April 2025
Agent replied · 13 April 2026
Hello Sebastian,
Thank you for your lovely feedback! We're so pleased to hear that Wayne's advice and support made the process smooth for you. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleA highly professional team of hard-working people whose services we have relied on for eleven years; they managed the flat and have always been friendly and prompt in replying when we’ve raised queries or needed help. Melanie and Liz thanks for being very efficient and quick in helping us out whenever we have had to get things done on the flat. We recently sold the property and Wayne was unbelievably helpful and available at every step of the process. A special thanks to Wayne for his hard work these past few months.
Rachel · 30 June 2021
Agent replied · 29 July 2023
Hi Rachel,
Thank you for taking the time to leave such a great review.
It's been a privilege to work with you over the last 11 years. I've passed on your messages to Mel, Liz and Wayne. They've all only ever had great things to say about you so I know they will be over the moon with your comment.
Thank you again for your review.
We wish you the best of luck with everything.
★★★★★ 5/5
GoogleWayne Farmer is an exceptional Estate Agent. He truly goes above and beyond. He is extremely professional whilst being personable and warm. Wayne brought a lot of prospective buyers within the first two weeks. We had five offers ! He is incredibly communicative and always got back to us promptly. We can't recommend Wayne and Stonehouse Estate enough.
Daniele · 31 October 2023
Agent replied · 30 December 2023
It sounds like Wayne provided an exceptional service throughout your property journey. Having an agent who is not only professional but also approachable can make all the difference. Congratulations on the success with the multiple offers! Your positive feedback will no doubt be invaluable to others considering their estate agent options.
★★★★★ 5/5
GoogleWayne Farmer is an exceptional Estate Agent. He truly goes above and beyond. He is extremely professional whilst being personable and warm. Wayne brought a lot of prospective buyers within the first two weeks. We had five offers ! He is incredibly communicative and always got back to us promptly. We can't recommend Wayne and Stonehouse Estate enough.
A · 23 October 2023
Agent replied · 21 March 2024
It sounds like Wayne provided an exceptional service throughout your property journey. Having an agent who is not only professional but also approachable can make all the difference. Congratulations on the success with the multiple offers! Your positive feedback will no doubt be invaluable to others considering their estate agent options.
★★★★★ 5/5
GooglePeter was a great agent and made the whole process super smooth. Highly recommend dealing with Peter and Stonehouse Estates for any London letting arrangement.
Daniel · 21 April 2025
Agent replied · 16 January 2026
Hi Daniel,
Thanks for the lovely feedback! We're so pleased Peter made the process smooth for you, really appreciate the recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.