Trusted Agent profile · London, Greater London
Verified
★★★★★
498 reviews across 3 platforms
175 Junction Road, London, Greater London, N19 5QA
Stonehouse Estates's office in London, Greater London, at 175 Junction Road, is rated 4.8 out of 5 across 498 reviews on three platforms, including 269 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ...Read all 4 from sellers
Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ...Read all 12 from buyers
I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ...Read all 39 from landlords
My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ...Read all 100 from tenants
At Stonehouse Estates, we understand the stresses of moving residence and every effort is made by our trained team of negotiators to make the experience as undemanding and smooth as possible. We have a passion for delivering the very best in customer service, ensuring that you receive sound advice and the highest level of professionalism at all times.
The Trusted Agent 2026 results for Stonehouse Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
View AgentsExtremely positive experience with Kurt
Kurt was very helpful, communicative and friendly throughout our move. He responded to queries within a very reasonable timeframe, including Saturdays. His supervision of the move made the experience much easier and more enjoyable - as a result, we are all extremely happy! I would highly recommend this agency, and can confirm the reliability and efficiency of their team.
5/5
GoogleMandy was super helpful with our move - thank you so much!
Hi Rebecca, Thank you for taking the time to leave us a review! We're so glad everything went well with your move. We'll be sure to tell Mandy you said she was super helpful. Thank you again!
5/5
GoogleSuper helpful, friendly and attentive service from Ellie at Stonehouse Estates.
Hi Maddie, Thank you for your kind words! We're so pleased to hear that Ellie provided such helpful and attentive service. We'll be sure to pass on your lovely feedback!
5/5
GoogleAfter several years in London, I can definitely say that Mandy and Peter are the nicest agents I had the pleasure to deal with, by far! Both lovely and patient, they helped us sort out the stressful process of finding and renting a new flat with always a lot of kindness and responsiveness. Thank you!
Hello Laura, Thank you so much for taking the time to leave such a positive review of your experience with Stonehouse Estates. Mandy and Peter are both dedicated to providing the best possible service to our clients and it is great to see that they were able to exceed your expectations. We appreciate your kind words and we hope you will recommend us to your friends and family in the future. Thank you again, Stonehouse Estates
5/5
View AgentsProfessional, fair and considerate.
We lived in a Stonehouse Estates property for 3 years, and have developed a very good relationship with our property managers Liz, and Gina. Both have been very helpful with any problems raised, and were quick to respond and offer a solution. They are professional, fair, and considerate. Thank you for lovely 3 years. :)
5/5
FacebookI promised that I'm going to testify if my trading was successful'It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with Mrs Elizabeth Bays and I've learned a lot with her in this few months. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of $15,000 USD.Reach out to her for the best forex trading result.Contact her via____ elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
4/5
View AgentsClear, professional, friendly service
Despina provided us clear, helpful, intelligent help as we moved to London. She found us an ideal property in a great location with minimal fuss and an efficient process. Both Despina and Nia were understanding at each stage of the process, and prompt with all communications, which made the whole experience seamless and stress free.
5/5
GoogleI have a long standing business relationship with Stonehouse Estates and have always been more than happy with the way way things have been. Since the beginning Stonehouse have always made us feel part of the family and given us vast amounts of building work which we are greatfully appreciate of. Highly recommend and can vouch for anydayPositiveResponsiveness, Quality, Professionalism, Value
Dear Shane , Thanks for your kind words and keep up the good work ! All the best Tony Michaels Managing Director
5/5
View AgentsStonehouse Estates
I have let my property via Stonehouse Estates over the last decade and have always been impressed by their professionalism and dedication to finding tennants suitable for my property. Kurt Gonzales is someone I trust to act on my behalf and in the interests of all concerned. In a competitive market I highly recommend their service.
5/5
View AgentsPleasant and stress-free experience
From finding the property we wanted, right the way to moving in, Despina and the guys at Stonehouse helped make the process as easy as possible. We really felt Despina went the extra mile for us, and has a great attitude and attention to detail. We would definitely recommend her and Stonehouse Estates.
5/5
View AgentsExtremely helpful throughout
Despina was thoroughly helpful throughout the process of me renting my flat. There were some unavoidable bumps in the process however Despina was always supportive and went the extra mile to help and reassure. She is an exemplary agent and a real credit to Stonehouse. I hope I get the opportunity to use her again.
5/5
View AgentsVery impressed
Kurt has been so helpful to us during our move. The situation was an urgent query to the new tenants moving into the flat we were vacating. Kurt went out of his way to contact the tenants (even thought it wasn't officially is case) and was so helpful to us. Couldn't recommend him highly enough!
5/5
View AgentsWhat a pleasure dealing with such a nice human being!
Asim has been really informative, kind, helpful with useful advice and quick at making things happen when I found my dream property. The experience of looking for a flat suddenly became enjoyable as I was dealing with a human being listening to my needs but also generally very nice. Thank you so much Asim!
5/5
GoogleAlways good to work with Liz from managing team, quick responses and job done!PositiveProfessionalism
Dear Lukasz Thanks very much for your kind words about our property manager Liz . Very much appreciated and we wish you all the best . Tony Michaels Managing Director
5/5
FacebookI never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on,Email:elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
1/5
GoogleFeel very let down after my experience with Stonehouse and would not personally use them again or recommend them to others, I have rented many times in London and it can have mixed results, but my feelings are that prospective tenants deserve to be kept informed throughout and given honest information, lots of time and goodwill has been wasted here
Dear James, Thanks very much for your feedback as we always appreciate all feedback and we strive to improve our service if there is any negative feedback . We have been in business for 21 years now and most of our clients are very happy and satisfied as our business was built upon recommendations , transparency , trust , and repeat business, like many other independent family run businesses, but some issues do pop up from time to time of course and we always work hard as a team to try and resolve them in the best possible manner for all parties concerned. Please let me know what the issue was exactly and who it was that you were dealing with, so I can look into it immediately. I am happy for you to contact me by calling the office or emailing me direct to tony@stonehouse-estates.co.uk look forward to hearing from you , All the best , Tony Michaels , Managing Director
5/5
View AgentsDespina service
Despina provided me an excellent service finding me the perfect tenants for my property. Despina is very professional, honest and and always went the extra mile. I will highly recommend Despina as an agent. I look forward to doing business again with her again. Thank you very much for your hard work.
5/5
GoogleSmooth and quick process!
Hi Emily, Thanks for the great feedback! We're glad everything went smoothly and quickly for you.
5/5
View AgentsWould warmly recommend!
Megan and Asim were very helpful and supportive through the whole process. They offered great advise and were always available to answer all our queries. We had a very positive experience renting with them and we would warmly recommend them to anyone who is looking for a property in London!
5/5
GoogleWe had been renting a property via Stonehouse Estates for over a year, and would highly recommend them for anyone seeking to rent in N19. The team is highly professional and responsive at all stages of the process, from the initial viewing to the checkout. We are definitely turning to their services when we are renting in London again!
Dear Anton , Thanks very much for your positive feedback . You have been great tenants and my team and your landlord were sorry to see you leave the flat . We look forward to finding you another home when you return to London . All the best Tony Michaels Managing Director
5/5
GoogleI had been renting a property managed by Stonehouse Estates for 2 years. They are the best landlord/agent I had in London so far. Being a small company, they have a personal attitude: always responded quickly and were flexible when it came to any alterations. They returned the deposit quickly and in full without nitpicking.PositiveResponsiveness, Professionalism
Dear Roman , Thanks for much for your comments and glad you were happy in the flat you rented through our agency . Good luck in your new place !
5/5
View AgentsAlways there to help
Liz is excellent, having had some issues, Liz is able to solve most of them with her good negotiation skills and can do attitude! Definitely the star of the team who always looks for ways to solve problems, and always get back to you within a reasonable time period.
5/5
View AgentsStonehouse Estates - a great local agent
Stonehouse have looked after our property for over 10 years. They are proactive and professional.. Equally importantly they are nice people and easy to deal with. In particular Liz Michaels has looked after us very well and she has our full confidence when it comes to anything to do with letting.
5/5
GoogleI recently bought my first home through Stonehouse Estates. The service provided was excellent, Wayne in particular went above and beyond my expectations and helped to keep me sane through what turned out to be a legally complicated purchase! I could not recommend Stonehouse Estates more.
Thank you so much for choosing Stonehouse Estates, Sam! We're glad to hear that Wayne was able to provide excellent service and help you through the purchase of your home. We hope you'll enjoy your new home for many years to come! Thank you for choosing Stonehouse Estates.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, JF wrote: "I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ..."
12 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ..."
39 reviews from landlords, rated 4.8 out of 5 on average. For example, Vaughan wrote: "I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ..."
100 reviews from tenants, rated 4.8 out of 5 on average. For example, Grainne wrote: "My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ..."
Yes. In The Trusted Agent 2026 awards: Stonehouse Estates, London won Trusted Agent.
