Trusted Agent profile · London, Greater London
Verified
★★★★★
498 reviews across 3 platforms
175 Junction Road, London, Greater London, N19 5QA
Stonehouse Estates's office in London, Greater London, at 175 Junction Road, is rated 4.8 out of 5 across 498 reviews on three platforms, including 269 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ...Read all 4 from sellers
Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ...Read all 12 from buyers
I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ...Read all 39 from landlords
My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ...Read all 100 from tenants
At Stonehouse Estates, we understand the stresses of moving residence and every effort is made by our trained team of negotiators to make the experience as undemanding and smooth as possible. We have a passion for delivering the very best in customer service, ensuring that you receive sound advice and the highest level of professionalism at all times.
The Trusted Agent 2026 results for Stonehouse Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have recently moved into my new flat and I genuinely cannot thank Melanie enough for all of her help! She was friendly, efficient and understanding and she dealt with any issues I faced very quickly. Moving house can be stressful and unsettling but melanie was very reassuring which made the whole process run much smoother than expected!
5/5
GoogleA pleasure to deal with Stonehouse as always, especially Peter & Mandy. A happy landlord.PositiveProfessionalism
Hi Skev, Thank you for your review! We're glad you've found Peter and Mandy a pleasure to deal with. We'll do everything we can to ensure you stay a happy landlord! Thanks again Stonehouse Estates
5/5
View AgentsRepairs/fridge replacement
Our property manager Gina has been really helpful! We unfortunately had a leak in our flat from upstairs, and she (plus others from stonehouse) helped in getting this sorted. Gina has also arranged for our fridge to be replaced which happened quickly following our request - communication is always great, with email responses being received within 24 hours at the most. Thanks so much!
5/5
View AgentsLook no further.
Kurt was great from start to finish. I was renting my place for the first time with little knowledge of the process. Kurt explained all the stages clearly and helped me through anything I didn't quite understand. I felt well looked after at all times. The whole experience was non-stressful and I would definitely recommend him to anyone who was looking for a great service.
5/5
View AgentsGreat service - very helpful and quick turnaround to any issues
Stonehouse agents are very helpful and understanding group of people. everyone i dealt with was courteous and responded to any issues right away. they care about the property, the landlord and the tenants all equally and you feel secure and protected with the service they offer. look forward to using them again in my flat search. Liz was particularly helpful with everything during my tenancy.
5/5
View AgentsHelpful and professional agent
Despina has helped make our overcomplicated move to London just that bit smoother. She has been very helpful and understanding throughout the process and quick to solve any complications along the way. She listened to our requirements and showed us only the accommodations that corresponded to our rent and size wishes. Overall, I would highly recommend Despina to anyone looking to rent in London.
5/5
View AgentsContinued great service from Asim and the team and Stonehouse
Asim has just helped us to sell our flat in Archway - securing us our asking price and managing the sale exceptionally well from start to finish. A pleasure to deal with him and we always felt updated and in possession of all the information - he gave us great advice along the way as well as the various offers came in. Great service.
5/5
View Agentsswift and reliable
We have found our first home to move in together, lovely agent and fast process of referencing and contract. reliable and trustworthy. After having experienced with other agency in London, we have given up. Stonehenge made us hopeful again. The flat is lovely and furniture that was requested were arranged very swiftly. it is our dream first house to rent I shall say.
5/5
View AgentsDoes exactly what it says on the tin!
Asim @ Stonehouse in Junction road N19 has exceeded my expectations in all our recent dealings and has restored some of my lost faith in estate agents in general! Always keeps you informed throughout your dealings and is spot on with his advice and has predicted my outcomes accurately saving me a lot of time and hassle. throughly recommend Asim 100% ! Bill R
5/5
View AgentsGina And Liz @Stonehouse
I would like to thank the Stonehouse Estates team, in particular Liz and Gina, for the professional and efficient service they've always provided me with. Anything I needed was sorted out within few days. I've never had such a great experience with an agency in over 5 years I've been living in the UK and having moved to 4 different properties. HIGHLY RECOMMENDED!
5/5
GoogleI have been using Stonehouse for a number of years in relation to my local rental properties and they have always been efficient , friendly , courteous and professional and a pleasure to deal with . I especIally wanted to write now to thank them for all their help throughout the pandemic ....keep up the good work JohnPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words, John. We are grateful to have you as a customer and we're happy to hear that we've been able to assist you through these difficult times. We appreciate your loyalty and we will continue striving to provide the best possible service.
1/5
GoogleVery disappointing. Service was lack lustred. Unprofessional and a waste of time. Please don’t bother.
Dear Alan, Sorry to hear this, but we’re unable to find any record of your details on our … More
5/5
GoogleI have know Wayne Farmer for many years and have spoken to him periodically whenever I was thinking of selling my flat in Highbury. When the time came Wayne came round for a valuation on the same day and introduced a cash buyer who exchanged and completed within a three week period. I could not be more chuffed! Thanks WaynePositiveProfessionalism
Gary, thank you for your review! I'm so happy to hear that Wayne's expertise in the local market helped you sell your flat quickly.
5/5
GoogleI'm currently purchasing a flat through Stonehouse Estate in Tufnell Park/ Both Alex and Asim have been extremely helpful. They always responded to my emails quickly and have been brilliant at trying to speed and smooth the process along. I look forward to using their services to help rent the property and am encouraged by the other feedback.
5/5
GoogleMy agent, Asim Butt, could not be faulted. He kept me informed during the whole process, always replied to emails and phone calls, was efficient, knowledgeable and helpful, with a friendly manner which was reassuring during what is always a stressful process, buying or selling a property. The reception desk at Stonehouse too was efficient, friendly and fast-working.
5/5
GoogleThanks to both Wayne and Basak for their help in securing my new flat. The whole process happened really quickly, which hasn't been my experience before. Also, they were both really friendly and I appreciated their support with some questions I had leading up to the move.
It's great to hear that Wayne and Basak made your flat securing process smooth and efficient. It's refreshing when things move swiftly in the property world, especially with supportive agents guiding you through any queries. Your positive feedback will surely be beneficial to others looking for a seamless experience. Here's to your new chapter in your flat!
5/5
View AgentsFriendly and helpful staff
Asim really made the effort to keep us in the loop during negotiations and was patient through our decision making. He also dropped everything to rush out to give us a second viewing when we were in the area. All the staff at Stonehouse were friendly and helpful which was great as flat-hunting is so stressful and exhausting as it is!
5/5
GoogleMy recent experience with this agency was great! They are very fair and kind, and a particularly big thankyou to Peter Tofis who was very helpful and considerate.
Hi Bella, Thank you so much for your feedback! We're glad to hear you had a positive experience with our team. Peter appreciates the mention, and we're always here if you need anything in the future. All the best, The Stonehouse Estates Team
5/5
FacebookI have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays
5/5
GoogleStonehouse Estates are highly professional and offer a first class service in sales, lettings and management. In particular, Mr Asim Butt is a great asset to the company as he is an amazing negotiator for every individual who comes to Stonehouse. All the staff are extremely professional including the managing Director who takes a personal interest in getting to know everyone.
5/5
GoogleI have just competed a purchase of a property sold by storehouse and have had excellent service from Assim Butt. Assim was diligent in following through the chain, with an excellent personable style that was very professional. He is a real asset to the sales team at Stonehouse and a role model for other property sales guys!
5/5
GoogleWe have experienced the most professional service from Peter and his team. From the viewings through to admin/letting contract and finally the move in to the property. Moving home is always really stressful but if you have a great estate agent like Stonehouse Estates everything is made much easier. Thank you for your great service.
5/5
GoogleOur experience with Peter and Mandy at Stonehouse Estates was fantastic. Peter especially went the extra mile to help us get our new place during a demanding time in the property market. Very communicative and helpful at every step of the way. We would highly recommend them, and would use them again for any futures moves.
Thank you for choosing Stonehouse Estates, Aimee! We're so happy to hear that you had a great experience working with Peter and Mandy. They are both fantastic agents and we're lucky to have them on our team. We hope you'll keep us in mind for any future real estate needs and if there is anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again, Stonehouse Estates
5/5
GoogleWe have been in the rental business for a number of years and have always. found Kurt and his team to be most helpful.,particularly so when dealing with a very distressed tenant who needed to move away urgently. In addition the administration and documentation,which are very important in any business, have, in our experience been clear timely and accurate.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, JF wrote: "I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ..."
12 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ..."
39 reviews from landlords, rated 4.8 out of 5 on average. For example, Vaughan wrote: "I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ..."
100 reviews from tenants, rated 4.8 out of 5 on average. For example, Grainne wrote: "My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ..."
Yes. In The Trusted Agent 2026 awards: Stonehouse Estates, London won Trusted Agent.
