5/5
GoogleStonehouse Estates were very helpful during a stressful search to find a new rental flat. They have been extremely responsive and pro-active with any maintenance required since we moved. I recommend them highly!
Trusted Agent profile · London, Greater London
Verified
Stonehouse Estates London reviews
★★★★★
498 reviews across 3 platforms
175 Junction Road, London, Greater London, N19 5QA
Stonehouse Estates's office in London, Greater London, at 175 Junction Road, is rated 4.8 out of 5 across 498 reviews on three platforms, including 269 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ...Read all 4 from sellers
Buyers12 reviews
Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ...Read all 12 from buyers
Landlords39 reviews
I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ...Read all 39 from landlords
Tenants100 reviews
My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ...Read all 100 from tenants
About Stonehouse Estates London
At Stonehouse Estates, we understand the stresses of moving residence and every effort is made by our trained team of negotiators to make the experience as undemanding and smooth as possible. We have a passion for delivering the very best in customer service, ensuring that you receive sound advice and the highest level of professionalism at all times.
Awards
The Trusted Agent 2026 results for Stonehouse Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAs a landlord I have been using Stonehouse for over 20 years, their staff have always been very helpful and always continue to find me good reliable tenants. I will most definitely use them for another 20 years and beyond!
4/5
View AgentsGreat professional and helpful team
The team at stonehouse are always happy to help with a professional attitude. They have always been a great tenancy management team. Always going the extra mile when necessary, even helping me out when I had locked myself out!
5/5
View AgentsEfficient staff, great property!
Our agent, Despina, was not only extremely knowledgable about the area and process, but was also accessible, friendly and efficient. Even though there were a few hiccups our end, she remained on point. Couldn't be happier, thank you!
5/5
View AgentsGina Dimoulis -Excellent Agennt to deal with
Gina has great communication skills and is been really supportive and to deal with, Great and prompt service they will never let you down" keep up your good work looking forward to do more business with you!!!
5/5
View AgentsA great letting company
I've had some bad experiences with flat rentals in the past, but Stonehouse has proven to be the smoothest experience I've ever had. Fast response to issues and moving out happened without any hassle.
5/5
GoogleJane Havell and the management service in general at Stonehouse Estates have been quick and efficient when responding to any queries or issues. We have been very happy with the service they've provided.
5/5
View AgentsVery helpful and quick!
Honest about the property and a really kind group of people. I’d highly recommend renting through Stonehouse! They were always available to contact and provided thorough information on both the property and the renting process
5/5
View AgentsVery professional, prompt, and human service
Stonehouse Estates made all aspects of my tenancy, moving in, living, moving out, very smooth and pleasant. They were there whenever needed without bothering one with many details, emails, phone-calls etc. I highly recommend them.
4/5
GoogleGreat offer of service from Jane who we deal mostly with.Always very friendly and responds to any queries that we have in an efficient and friendly manner. Julia and Ronan
5/5
View AgentsAttentive to requirements and with best interest in mind
Despina and the whole team at Stonehouse was incredibly dedicated and helpful, made everything happen smoothly and still help us every time we have a question or any issue with the property.
5/5
View AgentsA quick, easy and supportive process
Despina and Megan helped us find and secure out new property with ease, taking care of all concerns and ensuring the whole process was able to come to completion quickly.
5/5
GoogleJust got a new lovely room through Stonehouse Estates with the help of Melanie Kyriacou! very attentive, helpful and quick response! would recommend :)
1/5
GoogleIf I could give zero stars I would. Properties rarely updated, when you see one you like, be warned its most probably already being rented!! Went elsewhere..
5/5
GoogleKurt Gonzales at Stonehouse Estates went above and beyond to help us find the perfect flat in North London. A very professional and helpful Estate Agents!
5/5
View AgentsGreat service
I have used Stonehouse for 3 years as Landlord. Customer service has been excellent. Communication is clear, advice is good. When facing challenging situations, Stonehouse has always stepped in.
5/5
View AgentsLetting
Despina did a great job finding me a tenant, as well as organising the paperwork and inventory. And all whilst I was out of the country. Thanks again Despina.
4/5
GoogleEfficient, professional, helpful. I was impressed with the service provided by this agency and their ability to find us tenants in double quick time.
4/5
View AgentsSupportive staff
Despina has assisted me throughout the renting process. She is reliable and supportive, always very keen to help. Good service provision and very good experience in total..
5/5
GoogleOur company has used Stonehouse Estates for many years for lettings . They are a very professional, well equipped , smart team .
5/5
View AgentsAmazing
Very helpful and patient person, quickly replied on all email, professional and the same time friendly! All you need when you are looking/moving houses
4/5
View AgentsAttentive and friendly
Very pleased with Stonehouse's service. Occasionally a little slow to address problems, but everything gets fixed! Very friendly staff, always willing to listen.
5/5
View AgentsEfficient service
Our esate agent, Annie, was easy to contact with any questions and guided us through our renting process helping to ease the stress of moving.
5/5
View AgentsTotally professional, efficient and always courteous to cooperate with. I've been renting my property for almost 16 years through Stonehouse so I would know!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Stonehouse Estates London
How many reviews does Stonehouse Estates London have?
Stonehouse Estates's London office has 498 reviews across three platforms: 269 on Google, 5 on Facebook, 224 on View Agents.
What is Stonehouse Estates London's rating?
Stonehouse Estates London is rated 4.8 out of 5 across all 498 reviews, and 4.8 out of 5 on Google from 269 reviews.
What do sellers say about Stonehouse Estates London?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, JF wrote: "I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ..."
What do buyers say about Stonehouse Estates London?
12 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ..."
What do landlords say about Stonehouse Estates London?
39 reviews from landlords, rated 4.8 out of 5 on average. For example, Vaughan wrote: "I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ..."
What do tenants say about Stonehouse Estates London?
100 reviews from tenants, rated 4.8 out of 5 on average. For example, Grainne wrote: "My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ..."
Has Stonehouse Estates won any awards?
Yes. In The Trusted Agent 2026 awards: Stonehouse Estates, London won Trusted Agent.
Where is Stonehouse Estates's London office?
Stonehouse Estates London, 175 Junction Road, London, Greater London, N19 5QA.
