5/5
GoogleThank you to Amy and Patricia for doing a great job, keeping me updated and going above and beyond.
Agent replied · 16 June 2024
Hi Jessica, Thanks for the outstanding review. Your feedback is greatly appreciated. Best regards Dean
Trusted Agent profile · London
Sargeants London reviews
★★★★★
678 reviews across 2 platforms
141- 143 Northfield Avenue, London, W13 9QT
Part of Sargeants, see every office.
Sargeants's office in London, at 141- 143 Northfield Avenue, is rated 4.8 out of 5 across 678 reviews on two platforms, including 413 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Sargeants hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Sargeants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWe found our latest rental property…
We found our latest rental property through Sargeants and they are by far the best agency we have come across in our many years of renting. Everything was clear, organised and efficient. Special mention to Imogen in particular who was always willing to help and answer our questions along the way, no matter how many things we asked for!
5/5
GoogleFrom the very first time I met her, Anais at Sargeants, Northfields, was proactive and really listened to my requirements. With years of experience, honesty and excellent attention to detail, she is a trusted advisor to buyers and sellers in the property sector.
5/5
GoogleDean, Graham and the team provided an excellent service despite a tough market. Very personable, helpful and persistent - I would recommend them to anyone.
Agent replied · 16 June 2024
Dear Claire, Thank you very much for taking the time to write this review. Customer service is vital to our business and we appreciate your feedback. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sargeants
5/5
GoogleThe sargeants team are absolutely fantastic, as a first time buyer I was very nervous and Joy talked me through every step and reassured me at all times, she was extremely helpful and always so pleasant to speak with.
Agent replied · 16 June 2024
Thank you for your 5 star review. Please do let us know if you need anymore help with your first purchase!. Dean Sargeant Dean Sargeant
5/5
TrustpilotExcellent company ! Highly recommended!
Excellent company! Really friendly and easy to deal with whilst highly professional at the same time. I would highly recommend this estate agent!!
5/5
GoogleGreat experience from start to finish, cannot thank Hayley enough!
Agent replied · 16 June 2024
Hi Joe, Thank you so much for taking the time to let us know about your experience with us. Hayley is overjoyed with your kind words and pleased that you are satisfied with the service. Best wishes - Team Sargeants
1/5
GoogleI don't believe it , someone work as agent in property agency but she could not understand , computer PHD ( Me ) and doctor ( My wife ) are professional !!!!!!!!! Agency staff (IMOGEN BRADLEY ) sent email about you aren't a professional couple , the property wont work for you !!!!!!!!!! *****No Knowledge and illiterate**** POOR SERVICE AND MANAGEMENT We had complaint with manager but he didn't do anything
Agent replied · 16 June 2024
Hi Tom, Apologies but we have no record of you ever contacting our business so we believe there must be a mistake somewhere. Please remove. Thanks
5/5
TrustpilotReview for Sargeants- Angelika property manager
My experience with Sargeants has been great, in particular dealing with Angelika. Angelika the property manager at Sargeants is extremely professional and competent at her job. Her customer service and people management skills is extremely good. I would highly recommend Angelika to friends and colleagues who are seeking to buy or rent property in the future.
5/5
TrustpilotSargeants. Hard working and lovely people!
The team at Sargeants worked so hard to secure our sale for us! Especially Sally who was constantly on the case making sure the buyer's paperwork got through when they were away on buisness on the other side of the world. They helped us through every step of the process. I would thoroughly recommend selling with sargeants
5/5
GoogleLouise Conway was so lovely and helpful, particularly when I had worries about finding somewhere in time. She was reassuring and made me feel so much better! Thank you Louise! :-)
5/5
TrustpilotHad a really good experience with…
Had a really good experience with Sargeants, the staff were really friendly and extremely helpful. Couldn’t reccomend more!
3/5
TrustpilotSellers Review
Imogen has been extremely professional and helpful throughout the process - would give her 5 stars.A lot of confusion between the partners when phoning to relay offers received on the property and trying to advise us to accept offers without the knowledge that further viewings were booked in where subsequently a significantly higher offer was received.
5/5
GoogleWe found Louis at Sargeants to be the consummate professional. He was fair, communicative and I felt he did his best for both the seller and the buyer to make the process as smooth as it could have been. Wholly recommend this estate agent.
Agent replied · 16 June 2024
Hi Daniel, Thank you for complementing our service and your 5 star review! Team Sargeants
4/5
GoogleProfessional, friendly service from Patricia, Jack and Dean who all kept us informed with regular contact throughout the entire purchase/sales process. Very receptive to customer feedback and they took on the sale of our property when the sale with another Estate Agent fell through, to reduce the chance of our respective purchases collapsing. Happily we completed on the sale and both of our respective purchases with Sargeant's.
Agent replied · 16 June 2024
Hi Jenny, Thanks for the awesome 4 star review. It means a lot that you found the service in both buying and selling favorable. We were delighted to assist and hope to help again some day. Best regards Dean
5/5
GoogleI was referred to Sargeants by a friend of mine. I’ve had a few bad experiences in the past with estate agents, but they were the total opposite. Quick, clear and honest communication and on the ball with everything.
Agent replied · 16 June 2024
Thank you for your review its always fantastic to hear that you have had a pleasant experience with us. Team Sargeants
5/5
GoogleOnboarding process has been excellent and very easy, we have received great customer service from Anais she has been very helpful and a pleasure to deal with.
Agent replied · 11 November 2024
Thank you for recognising Anais! She is an essential part of our team, and we’re so glad to hear she provided such excellent support. Your feedback is truly appreciated, and we’re always happy to assist you!
4/5
TrustpilotProfessional service, receptive to customer feedback
Professional, friendly service from Patricia, Jack and Dean who all kept us informed with regular contact throughout the entire purchase/sales process.Very receptive to customer feedback and they took on the sale of our property when the sale with another Estate Agent fell through, to reduce the chance of our respective purchases collapsing. Happily we completed on the sale and both of our respective purchases with Sargeant's.
Agent replied · 14 June 2024
Hi Jenny, Thanks ever so much for the brilliant 4 star review. It was a pleasure working with you to help you sell and buy. We hope you are settling in well. Best regardsDean Sargeant
5/5
GoogleAmy Fox is by far the best and most professional estate agent I have met and come across whilst looking for my property. I thoroughly enjoyed speaking with her she went above and beyond! She is a true asset to your company.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotVery pleased with the service Sargeants…
Very pleased with the service Sargeants has provided to us. Imogen Bradley was very productive/proactive in finding our rental property and understood exactly our requirements. Andrea Thomas in the management team has been very responsive to our maintenance needs and has resolved any issues we had in a timely and professional manner.
5/5
TrustpilotVery pleased and satisfied with the…
Very pleased and satisfied with the service!! Highly recommend Sargeants, specifically with Joy, she made sure me and my partner felt assured and satisified, very well communication, would definetly refer family and friends to her! Thank you.
Agent replied · 14 June 2024
Hi Mariah,Thank you for your 5 Star review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant
5/5
TrustpilotThank you Sergeants !
Thank you Sergeants ! Cannot recommend Patricia , Dean , Dan and all the team highly enough . Thank you for all your patience and commitment to seeing my sale through . It was a complicated situation made easier by your expertise , support and advice .
5/5
TrustpilotAndrea is most helpful with all our…
Andrea is most helpful with all our queries and issues. Everything has, so far been dealt with at such speed and I feel I can put my complete faith and trust in Andrea to be honest and open. Service is impeccable, would highly recommend. Andrea is an asset to the team.
5/5
TrustpilotI used Sargeants recently and I…
I used Sargeants recently and I couldn’t have been happier with the service, Hayley sold my property and was the most professional agent I’ve dealt with and the company overall we’re exceptional. I would happily use them again and I will be recommending them to all my friends who are thinking of selling in the area.
Agent replied · 14 June 2024
Thank you for your review! We're thrilled to hear that Hayley provided you with exceptional and professional service during the sale of your property. Your satisfaction means a lot to us. We're grateful for your recommendation to your friends, and we look forward to the possibility of assisting you again in the future. If there's anything more we can do for you or if you have further inquiries, please feel free to reach out.Dean Sargeant
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Questions about Sargeants London
Has Sargeants won any awards?
Yes. In The Trusted Agent 2026 awards: Sargeants, London won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Sargeants hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
