SAB Saint Andrews Bureau Ltd London reviews

★★★★★ 1/5

Trustpilot

Atlanta SPACES locations.

Added note: To my point about customer service - Reading the reviews, I see that all negative reviews are being answered with a form response, the exact same reply. The sender may be different, but the message is exactly the same. No personal feeling or concern.....The move from 225 Peachtree Street in Atlanta was very disturbing. 4 days notice to be out of the building!The Regus brand has always had a reputation for its terrible management. The management at the actual location was superb (Kudos to Keji!), but their hands are tied and have very little pull when it comes to problems over just normal facility issues.- 3 months to get a phone fixed.- during the move, no one would give me a schematic of the other locations and square footage. "We don't give that out". Come on guys! How do you expect to work with your clients if you act like everything is secret! - Jane Kropf NEVER picked up the phone and only when the move happened was she it touch because she didn't want us to leave or worse, start a lawsuit.-Could never talk to technology or phone people (can't say support) about problems. "You have to go through the front desk". Okay, but shouldn't the people that are trying to fix your problem be contacting you rather than the front desk. You guys are NEVER going to fix your Customer Service image until you start thinking about your tenants and not your bottom line.

Nancy · 6 October 2023

★★★★★ 1/5

Trustpilot

Give me back my retainer

Give me back my retainer. I’m reaching almost 2 months since my termination date and I still haven’t got my deposit back. Everyone at the Nogal branch was lovely and was quick to help me when I reached out but the only thing that is absolutely atrocious about Spaces in Bogota is their payment system (or lack there of). There’s no way to make a payment through their horrible website, no confirmation after having to call the branch to make the payment. I have to physically be at the location lest my credit card information get stolen by some random dude in Italy (this actually happened the one time I gave them my credit card info. Ever since that incident I’ve only made payments on site). Worst of all, I’m still trying to get my retainer back almost 2 months after the termination date. They have no phone number you can call to aid in the process and all email and attempt at reaching them have fallen on deaf ears. I’ve wasted so much time on trying to get my own money back that I feel like I should bill them.

Andrew · 22 September 2023

★★★★★ 5/5

Google

Great office space, the manager Kayleigh is always really helpful and friendly too!

Chloe · 16 March 2026

★★★★★ 1/5

Trustpilot

Spaceworks (previously Venture X) was…

Spaceworks (previously Venture X) was the most unprofessional co-working space I have worked in. The front desk staff consistently had issues, particularly Briana. After I decided to move to another office. I kept my office until Aug 31 because of my lease agreement. I left my furniture in the office while I transitioned to my new office over a period of two month. Come to find out they took the liberty of moving all my furniture out (and damaged it) in July and staged my office - while still charging me full rent. They still have yet to respond to my multiple emails requesting a refund for the last month of my contract. I would not do business with them again.

Justin · 12 September 2023

★★★★★ 5/5

Trustpilot

The atmosphere is highly professional

The atmosphere is calm, professional, inviting. Deb who I have dealt with does her utmost to make my meetings flow with ease. She is very pleasant, professional and provides my clients with a great first impression.

Risa · 4 September 2026

★★★★★ 4/5

Trustpilot

Short-term co-working desk rental experience

I rented a co-working desk in Spaces, Cape Town V&A location at the end of May. When I’ve submitted a request, I specifically mentioned that I only want to rent for 1 month as I’m a tourist on a short-term stay. There was a complication as my contract was extended for another month and I wasn't aware of it. Luckily, a sales manager Alida helped me to get a refund. Although, the communication was a bit painful, it all ended well. Overall, the location is brilliant and the office environment is quiet.

Elina · 14 July 2023

★★★★★ 5/5

Google

Liverpool spaces was great. Really warm and welcoming and just a nice environment to work in. Kayleigh was really helpful too, would definitely recommend.

Tyler · 15 November 2025

★★★★★ 1/5

Trustpilot

I would kike to give zero star but am…

I would like to give zero star but am forced to .. already left a review and they asked me to email them ,which i did and never heard back from them. The invoices are total fraud .. spend lot of time rectifying it and they ask to put our card for auto payment which we did and they deduct just half of the amount and charging the late payment fees , which is ridiculas. For 2.5 months the only work i did is rectifying their opertional team rather than doing company work. And there is an unlimited tea and coffe offer which they wouldnt say to us but somehow add it to us and wont charge until next , which might go not noticed by the companies. I have set up again and again with them and removed it for time being and again magically appeared

Shilpa · 1 June 2026

★★★★★ 1/5

Google

This has to be the worst managed shared office space I have ever used. Natalia and her team have not cared how the tenancy has ended and they have absolutely ripped us off. We have been charged £700 to wipe walls and fix a carpet that their equipment damaged, Natalia just doesn’t respond. I’m happy we are not at this branch and feel that there are more motivated & friendly shared spaces London. I feel I have been over generous with awarding 1 star

Eli · 12 June 2023

★★★★★ 5/5

Trustpilot

Highly recommended!

Great reception staff and great facilities. Central location easy to get there by public transport. Lovely cafes and restaurants around for catching up with clients or have a nice break.

Athanasia · 26 September 2026

★★★★★ 5/5

Trustpilot

welcoming atmosphere

welcoming atmosphere, very nice customer service. i had a problem with my invoices since september and the personnel took the time to explain things with patience. recommended

Kamel · 8 October 2026

★★★★★ 5/5

Trustpilot

5-Star Service

The staff (upper management, the manager at the San Jose location, and location staff) at the San Jose, California Spaces are excel in every way: communication, timeliness, can-do attitude, kindness, going above-beyond duty... this has been an excellent experience for me and I would recommended... 10-out-of-10!!!

Ken · 30 May 2026

★★★★★ 1/5

Trustpilot

I would put a lower star rating but…

I would put a lower star rating but cannot complete my review without this. We would strongly recommend avoiding this company. We have reached out to lawyers now to take this matter further. They create their own invoices then charge you for not paying. We should have received a refund after leaving their premises mid Feb and are stil awaiting this. The company is a scam and is only virtual with nobody responding to emails or calls. Please all avoid avoid avoid!!I have had our account manager email you on numerous occasions and back in early Marc was told it was dealt with and funds would be returned,,,,,we are still waitingGlobal design and innovation

Avery · 6 April 2023

★★★★★ 2/5

Trustpilot

The Spaces at Teddington was great for…

The Spaces at Teddington was great for my needs and the staff most helpful.BUT your charging system does not work fairly. I needed the Space for 6 weeks and gave a full month's notice. I paid in total £891.04 which is more than double what I was quoted. I have raised this as I was told originally that part of this payment was a deposit but no-one has contacted me to repay this.Thank you

Jon · 14 September 2023

★★★★★ 5/5

Trustpilot

Working at SPACES/Regus

I have been wrking on SPACES/Regus, few days durning last month, it is very quiet and focus-driven as well as super welcoming Staff and front desk team.

Omar · 28 September 2026

★★★★★ 1/5

Trustpilot

Avoid at all costs - A terrible office space and service

My company only spent 6 months at Spaces Liverpool Street, and from start to finish, we had a torrid and terrible experience.The original sales person mis-sold the office space to us, promising a layout and even helping us design it online. Upon moving in, we were told the layout was not possible, and that we couldn't have the furniture or desk spaces we needed to support all the team members that required desks. When trying to speak to him, he completely washed his hands of us and refused to help or even reply to us.The facilities are terrible. The wifi was and is next to useless during the day when everyone is in and for remote calls, we were left hot spotting to our phones for a better signal. When trying to resolve this IT and use ethernet, the online portal didn't work to enable our laptops to connect, and in the end we just gave up.Toilets are always dirty, the showers were constantly blocked meaning anyone who planned to cycle in, couldn't. The staff were rude and unhelpful not just to me, but everyone within the company.That is also not the worst part.... The billing... When we moved in, we were not onboarded beforehand and told to set up a direct debit. Because we didn't do that, on day 1 we were invoiced for 3 months in advance. The office manager said she applied for a refund and for us just to pay for month 1, which we did, and guess what... We were never refunded and in the first week paid for 4 months up front. Their accounts team couldn't even give us an invoice for the extra month.Upon leaving, we were told we have to pay >£1,000 for "restoration" which was supposed to have been explained to us in the onboarding we never received. Finally, we were not offboarded, and then invoiced another >£750 for further "restoration" which was never explained to us or given the chance to review. As other users have said on here, they will just invoice you and bill you without your consent.For anyone thinking to take an office with Spaces, don't, you will regret it. We have moved a few hundred yards down the road and it couldn't be any more different. Avoid, avoid .... avoid.

Ed · 27 February 2023

★★★★★ 1/5

Google

This place should be ashamed of its non-eco-friendly approach, especially considering everything that is said about wasting energy. The air conditioning is set to such a low temperature that in the middle of summer, when it’s 30 degrees outside, people working in the office have to use heaters and electric blankets just to avoid freezing. If this doesn’t lead to a reaction from the management, I will report it to the appropriate institutions and environmental organizations. Shame on you for the way you treat the environment and the people who are trying to work in such extreme conditions.

Pi · 12 July 2025

★★★★★ 2/5

Trustpilot

Over-priced office space with poor service.

Rented at Spaces for three years at the office in Manchester (St Peter's Square). Big mistake. Had to phone down to reception pretty much every day to tell them to turn down the air conditioning in the winter. Cleaning was poor to non-existent. There is no atmosphere and it is over-priced. Toilets were generally dirty and smelly. When we left they charged us 1600£ to replace the carpets and re-paint the walls. Very unhappy customer. Avoid, there are better, less expensive options.

Roger · 11 February 2023

★★★★★ 3/5

Trustpilot

about the service provided

The people in reception and coffee shop is nice and helpfull.But the rent is too high for the service they provide, the water filter got broken and they took too long to repair it, the network is too restricted and make my work difficult. Sometimes is also slow The service provided don't worth it.

Ma · 23 September 2024

★★★★★ 1/5

Trustpilot

Poor administration causing major issues

Our organization rented two offices for 2+ years. This Spaces location outsources the billing function to other countries, and they could never get the invoices right, which affected our accounting and caused a huge administrative burden and potentially a legal risk. There was never anyone within Spaces who had the authority to solve these issues. While we liked the space and the amenities, unfortunately we had to leave for this reason.

Carolina · 19 October 2023

★★★★★ 1/5

Trustpilot

Ghostly quiet office spaces, expensive with poor facilities

The space whilst nice is not a premium product, the spaces we leased had broken locks to the toilets for over a month and generally poor facilities. It is also very quiet so not a great environment for co-working if you want to interact with other users. We used spaces for over a year when they increased the monthly fee by 60% whilst not providing any additional services, which meant we looked at alternatives. The local alternatives were less expensive and offered more. When giving notice they also charged basically an additional month as a cleaning fee. For a room that was 20 sqm and barely used they wanted to charge almost €700 cleaning despite it allegedly being cleaned twice weekly for the time we leased it. I say allegedly as the shared toilets were not cleaned I would guess in the entire time we used the office.Wifi is patchy at best and disconnected at random times during the day. If you went from one office space to a phone meeting space it would disconnect you from the meeting you were in constantly. SummaryWifi - *Office - **Location - ****Cleanliness - *Facilities - *

Iain · 13 December 2022

★★★★★ 1/5

Trustpilot

Spaces has shady & abusive billing practices

Spaces has been a truly horrible experience. They used shady billing practices by:1. Lying about how to cancel my account online (when my account didn’t have the option to cancel). 2. The email for help desk always bounces back (even though their automated email states to use that address). 3. Never transferring me to a manager or billing to talk to a human.4. Continuing to charge late fees on top of late fees even though I keep requesting them to cancel my account. 5. Incredibly rude staff who refuses to help you. Except for Joselyn in Irvine. She genuinely tried to help. But Spaces is so abusive as a company it didn’t matter anyway.If you need a co-working space I encourage you to look elsewhere & not get caught in their web.

Camille · 3 December 2022

★★★★★ 5/5

Google

Booked a meeting room here but turned up on the wrong day (or the other way round!!). Team could not have been more helpful in sorting out what could have been a total clusterbomb! Really great venue, clean, quiet, high energy with great meeting room facilities and a brilliant host team!!

Will · 16 March 2026

★★★★★ 1/5

Trustpilot

The proposition is great but the reality not so

The proposition is great and the delivery lived up to expectations when we first contracted with Spaces 6 years ago, however the level of service deteriorated significantly over time. The services were reduced without consultation, cleaning is sparse and the facilities tired.The company has no understanding of customer supplier relationships and treats its customers with complete disregard. There is clearly a view that the customer doesn't matter.

Ivan · 4 October 2023