Trusted Agent profile · London
★★★★★
2,160 reviews across 2 platforms
New Broad Street House, 35 New Broad Street, London, EC2M 1NH
Part of SAB Saint Andrews Bureau Ltd, see every office.
SAB Saint Andrews Bureau Ltd's office in London, at New Broad Street House, is rated 3.9 out of 5 across 2,160 reviews on two platforms, including 233 Google reviews rated 3.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThe location is situated in Miltonkeynes
The location is situated in Miltonkeynes central provides easy access to public transportation and other amenities,making it a prime choice for those seeking a well connected workspace.The staff are friendly and highly professional.The amenities provided were super.High speed internet,ergonomic furniture and well equipped meeting rooms.I recommend spaces to anyone search of a premium office space experience.
5/5
TrustpilotSPACES is the best!
Zach and Ayari are both WONDERFUL! Anytime I have a question, concern, or need something they are both are willing to help. SPACES is always a clean, professional environment as well. I appreciate being able to work in such a nice place.
4/5
TrustpilotGreat environment and amenities, if not a bit cramped by one business
I love the Irvine "The Quad" location; it's incredible having a dedicated workspace I can go to which has provided huge boosts to my mental and physical health. I never realized how important going to a physical office was to my work routine until COVID forced my hand.The only issue I have is that while it seems most members using the common areas seem to consist of individuals, there is a business that chooses to operate in this space rather than a dedicated office and they more often than not monopolize all the booth space. I understand it's first come first serve, but I think businesses larger than 3 or 4 people that wish to operate here should be required to rent/lease a larger dedicated space.
5/5
TrustpilotBrandon is great
Brandon is great! He is very helpful and knowledgeable.
5/5
TrustpilotPerfect except from wrong invoice
Everything is great except from invoice that was wrong.
5/5
TrustpilotVery Nice Office and Well Managed
We are very happy with our office in Spaces Moorgate. The centre staff is exceptional--they care about their tenants and show great flexibility in dealing with our needs. It is a clean and tidy oasis in the middle of the City of London.
1/5
TrustpilotFrom a Customer Experience point of…
From a Customer Experience point of view our lease has been a disaster. For everything we have to discuss and wait long time till the problems are understood and fixed.
Hello Filippo,We are sorry that you feel frustrated but your claims of a “disaster” are unfair.You requested data on the activity of your employees which we are restricted to provide as per French law; this is not our fault. Your local team are your key contacts here and have now provided you with all possible information as a means to help you. We trust that this is sufficient, thank you.Regards,Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotAwesome view and nice staff
Pros: The location in Emeryville has access to awesome ocean view. Trails are just nearby, so you can enjoy a good hiking anytime. Staff is friendly and helpful. Cons: There's limited amount of restaurant option, so you either bring your own food or order delivery. The coffee machine is only available on the reception floor (7th) not on the 6th.
5/5
TrustpilotMichelle & Alexandra (sutton)
Dear Sir/Madam, I'm writing to tell you about my experience with Sutton Point Spaces.We had previously used Regus and had a satisfactory experience before moving our office to SPACES SUTTON POINT in October. Michelle Rebeiro extended a warm welcome. She was excellent and clearly explained everything. We struggled for a few days, and Michelle's service was fantastic, especially when we had printer and fob issues. Our office is on the second floor, but she was constantly checking on all the offices on the second floor to make sure everything was fine. It was fantastic and made us feel so at ease here. We met Alexandra Krausse after a week. She was extremely pleasant and helpful. She is excellent at what she does, and the service she provides is excellent. We've had a few issues here in the last few weeks, and she's always come up with solutions.We reserved meeting rooms here, and everything was set up exactly how we wanted it. Also, the room was very presentable, which impressed our clients.You have an excellent team at the business club, which will bring you more clients. If they keep their service at this level, I'm sure you'll get a lot of referrals.I'd like to take this opportunity to thank the SPACES TEAM for organising the spaces launch event. We attempted to meet with Mr. Paul Scully (Sutton MP and Business Minister) but were unable to reach him. Alexandra introduced us to Mr Paul Scully at your Sutton launch event. It was a pleasure to meet him there, and we were able to schedule a meeting with him. We had a great time and met some wonderful people at your event as well. These kinds of connections will help our company grow. Thank you again for the event, and it would be fantastic if you could repeat it at least twice a year.To be honest, we were considering leaving spaces and moving our office to a different building, but the support we received from your business club was exceptional, so we decided to stay. We signed a new contract and upgraded our office, but we were very disappointed with the restoration fee and extra deposit, which we were completely unaware of when we first joined.Thank you once more for your service, and your business club team deserves recognition.
1/5
GoogleWent there once. Lift on our floor didn't work, toilet on our floor didn't work, coffee machine on our floor didn't work. Plus they aren't dog friendly, which is very rare in London, and no one I spoke to could explain to me why.NegativeQuality
Hi Marta, thank you for your review. We would love to try and help resolve this issue. Please raise a case through the Help section of your online account. Thanks
5/5
TrustpilotCooler Kiez, cooler Workspace
Cooler, inspirierender Workspaces mit zuvorkommendem Team!
5/5
TrustpilotNice place with overall good vibe and happy people
Nice place with overall good environment. Reception desk is always smiling, quick to respond, caring and happy to assist. Facilities provided are good and having a microwave was a good step. High ceiling gives a good feel and high glass windows allows ample sunlight in...The only thing missing.... those friday get togethers arranged by Spaces at AXA Southside in 2018 and early 2019!
5/5
Trustpilot10/10 recommend the Spaces facility in…
10/10 recommend the Spaces facility in Fort Collins, CO. The front desk manager, Jessica, is fully willing to help in any way she can and found prompt solutions to my last minute requests. The facility itself lends a very energetic working environment with plenty of natural light and friendly faces. Wifi, lighting, available seating, and kitchen amenities exceeded expectations. Bikes available to borrow for a quick lunch nearby were a welcomed addition. One very slight request I would have would be to add a vending machine to purchase a mid-afternoon snack for a boost through the final afternoon hours.
1/5
TrustpilotThese people don’t give a damn
These people don’t give a damn. Left a fire alarm running for 8 hours overnight which kept the whole neighbourhood awake. Please avoid.
Hi, thank you for bringing this to our attention.Please accept our sincere apologies for the disturbance this has caused you. We’re investigating what went wrong here and can assure you that we’ll take the necessary measures to ensure it doesn’t happen again.Thank you once again for letting us know about this.Kind regards,Michelle SpireAssistant Global Customer Service at Spaces
5/5
TrustpilotShared Working Space at Spaces, Trafalgar Place.
The centre staff are welcoming and efficient. It is a nice place to work in atmosphere, facilities and environment. I use the shared working space and although it can be busy, people make use of the free booths to make private calls and so as to not disturb other people - this works well.
1/5
TrustpilotThey have no common sense
They have no common sense, Im a new tenant in the liverpool building. They refused a parcel, laptops for our new employees, because there was no company name on it but my name. They are not helpful. Toilets are also bad. I do NOT recommend at all
Hi Cem, thank you for taking the time to write and letting us know your concerns. To ensure all inbound mail is handled efficiently and securely we are only able to accept items addressed to the business’ that are listed in our centres. Many of our buildings can hold hundreds of customer employees and I’m sure you can understand it’s not feasible to accept personal post for each individual. At Regus the maintenance and cleanliness of our facilities are very important and we can assure you of our highest standards. Our local team have confirmed that the toilets are checked at regular intervals and any issues addressed immediately and we apologise if you experienced otherwise.We have scheduled a meeting for next week with the primary contact on your account so please feel free to raise any further points then.Should there be anything else I can assist you with in the meantime, please do not hesitate to contact me directly at sandra.melody@spacesworks.com.All the best, Sandra Melody Head of Customer Services
5/5
TrustpilotA great place to work
Business facilities and room options good. Shared open spaces are well designed and functional. Modern and clean, the décor is fabulous, and nothing is out of place, which allows the mind to rest and focus well. Free tea and coffee keep you going. Great kitchen and eating area. Central location and close to transport make this space super convenient.
4/5
TrustpilotWe really like the office
We really like the office! The decor and equipment are great, as well as the staff. The music is a bit too loud - we have a space closer to the front where it is louder. The printing and scanning services are cost prohibitive so I wish those were less.
5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff. Always ready to greet and assist. Place is clean and well-managed.
5/5
TrustpilotStaff is amazing
Staff is amazing, the facility in Napa is a great location with a good atmosphere.
5/5
TrustpilotSpaces Wai Yip Street office has a…
Spaces Wai Yip Street office has a great location. It is convenient to commute. It's close to the seashore and has great view. The team is nice and supportive. And the working environment makes people feel energetic and vivid. However it is regretful that, at the 2nd floor, there was a comfortable and nice-view public space and it was remodeled into private rooms.
5/5
GoogleNatalia and the team are amazing here. Couldn’t be more helpful, even has a good deli.
1/5
TrustpilotJust a bunch of thieves gathered here
Just a bunch of thieves gathered here, why renew my subscription for no reason at all. Big scam
Hi Abubakar, thanks for letting us know about this. We’re sorry you had this experience, and we would love to help but posting repeated online reviews without identifying yourself is dramatic and unfair.We take renewals very seriously and ensure that the process, which is very simple, is communicated to customers upfront. Prior to any renewal, our customers receive courtesy email reminders. These emails include detailed information on prices, terms, and the option of ending the agreement if you no longer require our services. Please email me lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist. Many thanks, Lorraine Brule Global Customer Service at Regus NB: Please remember that you can review your agreement, invoices, check and amend your services at any time through your online account (myregus.com).
5/5
TrustpilotExcellent amenities & services
Excellent amenities, administration and support . . . great manpower talent and services.
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