Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my wife was impressed by the professionalism of Zak at RSK. He has perfect blend of friendliness and professionalism which has truly impressed us. He made sure all our questions are answered and explained the property details. RSK is go to place if you want to deal with property in Hanwell.
Akash · 24 August 2020
Agent replied · 23 August 2024
Dear Akash, Having read your review, we would like thank you for your feedback about our Hanwell Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe sold out flat through RSK and couldn’t have been happier. They got a lot of viewings and we were under offer at over asking price pretty quickly. Would recommend
Steve · 24 August 2023
Agent replied · 23 August 2024
Dear Steve, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleGenerally good experience
Got 10 viewings within a month
Eventual buyer was on their contacts list.Good communication with the agent meant that issues with the buyer could be resolved quickly.
Adrian · 24 August 2023
Agent replied · 23 August 2024
Dear Adrian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you are happy with our service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAmazing work from the team over at RSK Hanwell! Were able to help me to achieve a great price for my house in a short space of time too. I was kept regularly updated throughout the process. Glad I paid the higher fee for the professional service I recieved.
Highly recommended!
John · 24 August 2020
Agent replied · 23 August 2024
Dear John, We greatly appreciate you putting aside the time to submit a review about our Hanwell Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Trustpilot5* experience
Great experience. I felt such at ease. Carla especially really went above and beyond at a really stressful time for me. Couldn’t be happier with the service. It was Smooth sailing & really helpful and carla was so lovely, professional & reassuring throughout.
Shannon · 2 March 2022
Agent replied · 19 June 2024
Dear Shannon, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotDear Marie
Dear Marie, Thank you so much for your persistence with the Sainsbury's insurance claim! It was a long haul but I guess big companies are in no hurry!Monica and I really appreciate your hard work. Best regards Nicholas smith
Mr · 25 August 2022
Agent replied · 19 June 2024
Dear Nicolas, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotAppreciate Reeta's professional service
Much appreciate Reeta's professional service @The Broadway branch, Ealing. She is efficient, responsive and sensible, always attending and willing to communicate with us. Reeta follows through closely all along. She has been progressive to further engage other viewings till we identified a right one.
KL · 4 December 2021
Agent replied · 19 June 2024
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Ealing office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotMatthew Woodman
Matthew WoodmanLettings ConsultantHas been great, always polite helpful and informative.
Darren · 21 August 2024
Agent replied · 23 August 2024
Dear Darren, Thank you for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotAngelina in Acton
Angelina in Acton, thank you ever so much for your ongoing support. You have been so helpful and always willing to go that extra mile to help us find our new home. Keep up the awesome work. Ray
Ray · 8 September 2022
Agent replied · 19 June 2024
Dear Ray, Thank you for your kind comments regarding Angelina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience!
From viewings started to completion RSK were fantastic in selling our property - keeping me informed, advising and guiding through the process. A very positive experience!
Nuala · 1 September 2023
Agent replied · 19 June 2024
Dear Nuala, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI’m so glad to know the lovely Prinyanka she’s very sweet and helpful. Thank you
Fifi · 25 April 2024
Agent replied · 23 August 2024
Dear Fifi, Thank you for taking the time to leave a lovely review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe have sold and bought through RSK. They were professional and made us feel at ease throughtout the whole process. Over the years they supported our local school by sponsoring our PTA events. Thank you RSK
Teena · 24 August 2022
Agent replied · 23 August 2024
Dear Teena, thank you for taking the time to leave us a 5* review. We are thrilled to read that you have had a great experience with our Hanwell office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleRSK are a fantastic local business. They have been supporting Hobbayne Primary School with sponsorship and prizes for our fairs for several years now, showing great community spirit. They are friendly, approachable and always professional.PositiveResponsiveness, Professionalism
Jessica · 24 August 2022
Agent replied · 23 August 2024
Dear Jessica. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRSK were very professional in selling our house. They closely monitored progress and kept us up to date. When there were problems that need to be sorted they acted promptly and gave us good advice. I would not hesitate to recommend them,PositiveResponsiveness, Professionalism
Martin · 24 August 2021
Agent replied · 23 August 2024
Dear Martin, I was delighted to read the comments in relation to our Hanwell office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleZak Awan was very diligent, patient and helpful in identifying and showing us properties aligned with our requirements. We ultimately did not transact as our locational requirements changed, however had a great experience nonetheless.
Saikat · 25 August 2019
★★★★★ 5/5
TrustpilotWe have had a good experience with RSK…
We have had a good experience with RSK during the purchase of our property. Cameron has been especially helpful and great to work with - thanks!
Abigail · 27 September 2021
★★★★★ 5/5
GoogleVery professional and honest service here. I purchased a property with them in August and it was pain free with lots of good advice and support. I particularly like their policy that once an offer is accepted the property is off the market until your mortgage comes through. No gazumping here!!
Shomo · 25 August 2018
Agent replied · 23 August 2024
Dear Daniel, Thank you very much for your great review regarding our Hanwell Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleGreat experience buying a property via RSK Hanwell. Friendly staff and great communication throughout. Highly recommend.
Lauren · 25 February 2024
Agent replied · 23 August 2024
Dear Lauren, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
TrustpilotHard-working, high achievers
We appointed RSK Acton for the sale of our flat and have been very pleased with RSK’s work. We would definitely work with them again as our first port of call. They worked really hard to get us the best possible offers on the table, leaving no stone unturned and gave us regular, detailed feedback from visits. As a local agency they know the area really well and gave us a lot of dedicated attention as customers. We also found them to be respectful in a way that many other agencies aren’t.
Agathe · 27 January 2020
★★★★★ 5/5
GoogleFound us a great buyer on our sale and kept things moving after offer accepted.
Rach · 25 February 2024
Agent replied · 23 August 2024
Dear Rach, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleRSK did a valuation for me and were thorough and honest about the state of the overall market. Will definitely be glad to work with them if and when I need to sell.PositiveResponsiveness, Professionalism
Amy · 24 August 2022
Agent replied · 23 August 2024
Dear Amy. Thank you for taking the time to leave us a 5* review. We are thrilled to read that you have had a great experience with the team in our Hanwell office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI had my house on the market with Purple Bricks for about 7 months and I thought the response was fairly good, we had a good amount of viewings but no substantial interest, I received a call from Zak who was very polite, professional and knowledgeable about the market. He explained that RSK book the majority of their viewings from calling their buyers and very few come from online enquires. To my surprise he also said that I was under selling my house and that he believes I can achieve a higher price. I decided to give them a shot and launched my property yet again, however for £50,000 more than before with Purple Bricks. Within 3 weeks Amar, another absolute legend got me an offer far above my previous asking price and we have just exchanged! I could not thank them enough and I would reccomend to everyone in Hanwell looking to sell.
Rav · 25 August 2019
★★★★★ 5/5
GoogleDespite many people telling us how difficult the market for selling was, and how we might have to wait a few months to get a buyer for our property, Jonathan, Zac and all their colleagues at RSK put enormous energy into our sale. Our first viewing was after just two days (and they turned out to be our eventual buyers). In all we had around 12 viewings in the space of 10 days, and we accepted an offer just two weeks after our property first went on the market. We were surprised at how easy it all went and extremely impressed by RSK's handling of our sale, and would not hesitate to recommend them.
John · 25 August 2019
★★★★★ 5/5
GoogleMy partner and I have been thoroughly impressed by the exceptional customer service we have received from Zak at RSK Hanwell, and can not recommend him enough. He has carefully listened to our needs, provided excellent suggestions for properties to look at, has been diligent in his follow up (but not pushy), shown patience with our sometimes slow response and really worked hard to find something that matches not just our requirements, but goes above expectations. It has been an absolute pleasure starting this journey with him and his enthusiasm and energy are boundless. A true professional who really cares about serving his clients, there are A LOT of estate agents out there who need to take a leaf out of Zak's book. An asset to his company and the industry.
Pete · 25 August 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
