Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I have been thoroughly impressed by the exceptional customer service we have received from Zak at RSK Hanwell, and can not recommend him enough. He has carefully listened to our needs, provided excellent suggestions for properties to look at, has been diligent in his follow up (but not pushy), shown patience with our sometimes slow response and really worked hard to find something that matches not just our requirements, but goes above expectations. It has been an absolute pleasure starting this journey with him and his enthusiasm and energy are boundless. A true professional who really cares about serving his clients, there are A LOT of estate agents out there who need to take a leaf out of Zak's book. An asset to his company and the industry.
Pete · 25 August 2019
★★★★★ 5/5
GoogleSold our flat in West Ealing. Michael Shaw at Hanwell RSK was very proactive and a pleasure to deal with. Highly recommended.
Scott · 24 August 2023
Agent replied · 23 August 2024
Dear Scott, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRSK Hanwell team is professional and reliable, easy to communicate. they also recommended excellent solicitor. They will keep updating the latest processes, very clear and organised. thank you for help. My husband and I are satisfied our new house.
Rachel · 24 August 2021
Agent replied · 23 August 2024
Dear Rachel. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Good luck in your new house and I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWas very happy with the whole process…
Was very happy with the whole process at Robertson smith & kempson . Jonthan was a pleasure and extremely helpful, empathetic and on the ball, highly recommend this company
Martin · 29 January 2020
★★★★★ 5/5
GoogleI bought my property through RSK in Hanwell. RSK and Jonathan in particular were great throughout the search as well the purchase itself. They were always proactive in organising viewings, friendly, courteous, and conducted themselves in a highly professional way. I wouldn't hesitate in recommending them.
Hijaz · 25 August 2019
Agent replied · 23 August 2024
Dear Hijaz, Thank you very much for your great review regarding our Hanwell Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe recently bought a property in Hanwell, W7 and RSK were the agents selling it. RSK and, Stefan in particular went out of the way to ensure the smooth sale of the house, and was very reassuring throughout the process. They also accommodated an extra visit to the house so that an architect could draw up some plans, ready for when we moved. The agents here were always available to answer any questions at all times of the day.
Thank you !!
Laura · 25 August 2017
★★★★★ 5/5
GoogleWe have recently got our property valuation done by RSK, very professional and informative, great service. Also they are great supporter of our local school PTA events. Thank you!PositiveProfessionalism
Isil · 24 August 2022
Agent replied · 23 August 2024
Dear Isil. Thank you for sharing your kind words. Your comments are much appreciated by the Hanwell team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotI bought a flat through this estate…
I bought a flat through this estate agent it was excellent in helping me with organising my paperwork.I highly recommend this company.
Saeid · 6 April 2023
Agent replied · 19 June 2024
Dear Saeid, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleStefan was pleasant to deal with keeping us informed throughout the process of our purchase. I wouldn't hesitate in using RSK again or recommending them to family and friends.
Lee · 25 August 2017
★★★★★ 5/5
TrustpilotBrilliant service and would highly…
Brilliant service and would highly recommend! Many thanks to Carla for all your help you were a star!
Stevie · 24 September 2021
★★★★★ 5/5
GoogleWe received an excellent and highly professional service from the Hanwell office of RSK when we sold through them recently. Many thanks in particular to James for his expert negotiation skills! We would definitely use RSK again and recommend them highly.
Jenny · 25 August 2018
Agent replied · 23 August 2024
Dear Jenny, Thank you very much for your great review regarding our Hanwell Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
TrustpilotBrilliant customer service from Micaela
Brilliant customer service from the first phone call by Micaela. She has been extremely helpful, kind, professional and always responded promptly on my emails or phone calls. She has helped me to move to the beautiful flat with my daughter and always provided me with needed information or advice. I would definitely recommend her as an estate agent and just want to thank her for all her hard work.
Jelena · 11 June 2020
★★★★★ 5/5
GoogleThank you to the team at Hanwell RSK.
Jacqui · 27 December 2023
Agent replied · 23 August 2024
Dear Jacqui, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleVery helpful with my mums house sale, which not fault of theirs was very drawn out. I would use them again. Knowledgeable and professional
Maxine · 24 August 2022
Agent replied · 23 August 2024
Dear Maxine, We are thrilled to hear that you are pleased with the service you have received from our Hanwell office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service!
Great customer service from Daisy! Always helpful, polite and professional
Shazy · 12 October 2023
Agent replied · 19 June 2024
Dear Shazy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFelt confident with the approach from the start and quality of service remained very professional throughout. Stuart and Amar definitely went the extra mile and I would certainly recommend them.PositiveProfessionalism
A · 24 August 2021
Agent replied · 23 August 2024
Dear Arad, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleOur recent purchase through RSK went very well. The team were all kind and friendly and our agent, Stuart, worked hard to clear any 'road blocks' and progress the sale.
Adam · 24 August 2021
Agent replied · 23 August 2024
Dear Adam, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleRSK were really professional and supportive with the sale of our house. They even managed to get a higher price than we thought we could get, and during a pandemic!PositiveProfessionalism
Sarah · 24 August 2021
Agent replied · 23 August 2024
Dear Sarah, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
TrustpilotRude staff who will not listen to a…
Rude staff who will not listen to a legal matter go ahead and sell property anyway. And then threaten you with the police.
Elizabeth · 30 July 2022
Agent replied · 19 June 2024
Dear Elizabeth, I am concerned to read your comments and I have passed these to the Director of the Area. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you so much for all of you help…
Thank you so much for all of you help and advise. Great bubbly personality and made my experience much easier. Thank you again Carla Bergonxi .
Lisa · 1 March 2022
Agent replied · 19 June 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from start to finish from…
Great service from start to finish from Luke. Thank you very much would definitely recommend this company so sell your property quickly and professionally
Mr · 1 March 2022
Agent replied · 19 June 2024
Dear Lee, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI bought my first home from RSK Hanwell and received EXCELLENT service from Jonathan, who always gives me honest opinions which isn’t easy to find from Estateagent. I wouldn’t hesitate to recommend RSK Hanwell to anyone.
Suna · 25 August 2018
Agent replied · 23 August 2024
Dear Suna, I am writing to say thank you for your kind comments about the service you received from our Hanwell Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotCameron Williams listened to exactly…
Cameron Williams listened to exactly what we needed and found us our perfect house. We are so grateful for Cameron’s foresight and dedication.
Anoushka · 29 March 2022
Agent replied · 19 June 2024
Dear Anoushka, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotThe agent really listens to my needs…
The agent really listens to my needs and my criteria in looking for a place. He’s super responsive and he deals with it in a timely manner whenever there’s a problem. He follows me up every now and then even during lockdown. It’s not easy to find an agent like this if you know what I mean, I’m super grateful.
Tyler · 6 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
