Trusted Agent profile · London
★★★★★
412 reviews across 3 platforms
69 Greenford Avenue, Hanwell, London, W7 1LL
Robertson Smith and Kempson's office in London, at 69 Greenford Avenue, is rated 4.6 out of 5 across 412 reviews on three platforms, including 249 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotJonathan at RSK is a phenomenal branch…
Jonathan at RSK is a phenomenal branch manager - He’s charismatic, courteous, diligent and understanding. RSK as a whole have been an amazing estate agent to deal with and secured me my dream First home. They come highly recommended by me.
5/5
TrustpilotJonathan at RSK is a phenomenal branch…
Jonathan at RSK is a phenomenal branch manager - He’s charismatic, courteous, diligent and understanding. RSK as a whole have been an amazing estate agent to deal with and secured me my dream First home. They come highly recommended by me.
1/5
TrustpilotAvoid!
Awful experience. Do not sell your house with these agents. They are unprofessional, rude bullies! They made the process very difficult for me, they promise the world and deliver nothing. Ruined the experience of selling for me.
5/5
GoogleExcellent service given by this branch will definitely use again
Dear Gagandeep, I am writing to say thank you for your kind comments about the service you received from our Hanwell Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotBrilliant agent
Carla, Toby and their team were amazing when selling my property recently. They are always helpful and extremely proactive when it comes to marketing, viewings and getting sales over the line
5/5
TrustpilotThe RSK Acton Lettings team.
Re the RSK Acton Lettings team.Excellent, very professional team led by PriyeshKept me closely informed of viewings, negotiated new tenants and managed their moving in. Will definitely use them again.Neil Kerr ( multiple B2L owner)
5/5
TrustpilotThe staff are very friendly and…
The staff are very friendly and helpful.Its lovely to be greeted with a warm welcome and smile especially when dealing with Zak Awan, he whose so friendly and helpful.It's a pleasure to work with you...
5/5
TrustpilotExcellent team
Excellent team, and very good service. Kept me updated with the viewings and my flat was rented in less than two weeks. Will definitely use them again. Thank you RSK.
5/5
Trustpilot⭐⭐⭐⭐⭐
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by the team at the Hanwell office when recently selling my house. Happy to recommend RSKDeborah Clune
5/5
TrustpilotGreat experience with RSK Acton
Great experience with RSK Acton, Carla’s service was better than we could have ever asked for. Would 100% recommend.
5/5
TrustpilotFantastic service
Fantastic service was provided by Carla who was very helpfull and helped me with any queries we had
5/5
TrustpilotJonathan Hard working agent
Jonathan Hard working agent, always working for the seller to achieve top price and not a quick sale. Worth any commission.
5/5
TrustpilotReally excellent service by RSK for…
Really excellent service by RSK for both sales and rentals. Helpful, reliable and good customer service.
5/5
GoogleRating only, no written review.
Dear Lachlan, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Alan, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Mark, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Chris, Thank you for taking the time to rate your service with our Hanwell office. Kind regards, Sarah Tranter , Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Sonila, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleRating only, no written review.
Dear John, Thank you for taking the time to leave a Google review for our Hanwell office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Eoghan, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Max, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Lilly, We are delighted you experienced a 5* service with our Hanwell office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Barsa, We are delighted that you took the time to leave such a fantastic review which the Hanwell team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Gold.
