Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMyself and my partner have had several viewings in the last couple of weeks and been impressed with the enthusiasm and conscientious attitude shown by the agents at RSK. In particular, Zak who had a friendly and pleasant manner and was very knowledgeable about the local area. We were extremely pleased with the service he provided and the time he was willing to commit to help in our search. A great representative of the company.
Charles · 24 August 2020
Agent replied · 23 August 2024
Dear Charles, Having read your review, we would like thank you for your feedback about our Hanwell Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy Dad's property was recently sold through RSK Hanwell and the service we received from start to finish was friendly, professional and smooth.
From Paul who did the initial valuation, to James and Stefan who helped things progress, and Sara who kept things ticking along with the solicitors, everyone offered valuable advice and someone was always available to help when needed.
I can highly recommend using RSK if you want a stress free sale or purchase of your property.
Julie · 25 August 2018
Agent replied · 23 August 2024
Dear Julie, Thank you for your review regarding your experience with our Hanwell Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe had an excellent experience with RSK. The whole team were excellent but I would single out Paul M for his unbelievable wealth of experience and Yasmin, for her utter professionalism, in particular. If you are selling a house in Hanwell, there is no-one better.
Nicholas · 26 January 2024
Agent replied · 23 August 2024
Dear Nicholas, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hanwell office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotLuke has been very helpful and…
Luke has been very helpful and responsive with my house search. Looking forward to finding something suitable soon!Fabio
Fabio · 16 February 2022
Agent replied · 19 June 2024
Dear Fabio, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent, professional, friendly and hard working estate agent. The manager was straight with me from the start, communicated well throughout, worked around my tricky tenant and Sara kept the sale on track despite bumps and wobbles on the way to exchange. No hesitation in recommending - actually didn't mind paying the fee at the end of the whole process :)
Susan · 25 August 2019
★★★★★ 5/5
GoogleExcellent service from RSK and Michael Shaw in particular. It was a complex process, keeping the chain together with a combination of freehold and leasehold properties - Michael gave me excellent advice and helped me through every twist and turn. Always professional and calm.
Julia · 26 January 2024
Agent replied · 23 August 2024
Dear Julia, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat to work with
Great to work with, did an excellent job in selling my flat, would recommend - many thanks !
Mark · 23 March 2025
Agent replied · 27 May 2026
Dear Mark, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleJames, Marc and Yasmin in the Hanwell office were warm, helpful and professional throughout the process of selling our flat. They were all knowledgable and efficient, and James in particular went above and beyond on several occasions to make the transition as smooth as possible for us. Thank you!
Abigail · 24 August 2023
Agent replied · 23 August 2024
Dear Abigail, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hanwell office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotDaisy and Altin have always been great…
Daisy and Altin have always been great to deal with.
Anthony · 6 June 2025
Agent replied · 23 October 2025
Dear Anthony, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Priyanka
★★★★★ 5/5
TrustpilotVery positive experience and would definitely recommend
After trying 2 estate agents in the Acton area for a few months with no luck selling my flat, I gave RSK a chance, and they sold it before it was even live on their website. Very positive experience, and Luke Heaps from the Acton office was superb, always kept me up to date and was always contactable. Wouldn't hesitate in recommending.
Liam · 28 April 2022
Agent replied · 19 June 2024
Dear Liam, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Acton office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
YellJames
I had a wonderful experience as a first time buyer James of RSK was so clear in his explanation of what to expect in the highs and lows of the property market such a gentle mannered man. I’m now settled in to my new home and would highly recommend James to guide anyone through the process of the property market
ConnieL-4 · 11 October 2017
★★★★★ 5/5
Google> Very respectful and professional approach to clients. I’m kept updated on every step of the sale of my house. I can’t recommend them highly enough.
Izabela · 9 November 2025
★★★★★ 5/5
GoogleIt's been nothing but a sheer pleasure to work with Yasmin Paterson of RSK Hanwell Branch on the purchase our our apartment. Responsive, professional, proactive and with a big positive smile. Highly recommended! Well done Yasmine!
Pawel · 25 April 2024
Agent replied · 23 August 2024
Dear Pawel, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRSK were excellent, their perseverance and professionalism in the sale of my house was second to none. I would definitely recommend this estate agent!
Midget · 9 November 2025
★★★★★ 5/5
TrustpilotActon Branch
Very friendly team. Carla and her team are professional, polite and efficient.
Theodora · 20 February 2022
Agent replied · 19 June 2024
Dear Theodora, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJames M. Was very professional and found us a great offer on our house within the first 2 weeks. What I liked most was the way he showed our house to the visitors. He accurately showed visitors all the strengths of our house and showed them why it was worth as much as we asked for.
Lorenzo · 24 August 2022
Agent replied · 23 August 2024
Dear Lorenzo, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hanwell office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have been dealing with Amar for the purchase of our first home. He has been nothing but professional and has worked incredibly hard to ensure we got the house we wanted. He exceeded our expectations and was always available when we needed him. We would recommend him to anyone looking to buy or sell their home. He is fantastic.PositiveResponsiveness, Quality, Professionalism, Value
Anke · 24 August 2021
Agent replied · 23 August 2024
Dear Anke, Thank you for your kind words regarding our Hanwell office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleGood local knowledge, extremely helpful and a pleasure to deal with - Zak was always on hand to help us with our purchase and a complete delight. The service overall was excellent and whilst purchasing a property can probably never be described as simple, Zak and the team made it as simple as possible.
Mary · 25 August 2019
★★★★★ 1/5
GoogleWould not stop spamming me with email despite me replying telling them to stop in the official channels. Their GDPR email, their Managing director email etc.
David · 9 October 2025
★★★★★ 5/5
TrustpilotWould definitely recommend!
We have been impressed by RSK Ealing Broadway during the selling process. Michael and the team have been consistently professional, transparent and responsive throughout - from the first meeting to completion day. We would (indeed, we have already) thoroughly recommend to friends, family or colleagues.
Chris · 12 October 2021
★★★★★ 5/5
Googlevery good experience with the highly regarded Michael Shaw he was very helpful in helping me buy my 1st property always on hand to help and amazing customer service provided throughout the sale amazing guy and salesman
Patsy · 26 January 2024
Agent replied · 23 August 2024
Dear Patsy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah , Customer Relations Team.
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience, they showed us a place and we gave offer of the asking price, then tried to trick us on raising the price by saying someone else has also placed and offer. As we refused they said the landlord did not accept our offer but see the same place ad online again in even lower price that we offered.
Izzietkw · 12 November 2021
Agent replied · 19 June 2024
We are disappointed to read your review. Please do contact me directly at sarahtranter@customerrelationsteam.co.uk with further details and we will then look into this for you. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 4/5
GoogleSuperior service to their competitors by far. We dealt with almost all the agents throughout our search and were pleased with Oisín in particular who was always really nice and listened carefully to our requirements, resulting in him showing us our current home.
Soizic · 24 August 2023
Agent replied · 23 August 2024
Dear Soizic, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent work .Very good communication…
Excellent work .Very good communication and service
Ilir · 8 May 2025
Agent replied · 23 October 2025
Thank you for leaving a wonderful 5* review. Kind regards, Priyanka
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
