Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSimply excellent! From the moment my daughter and I walked in there was just a good positive friendly vibe about the office. We were dealt with by Altin who listened to want we required and the same afternoon produced exactly what we were looking for.Procedures were comprehensively explained and in our case we had a few "out of the box" anomalies but were then assisted by Will. All paperwork etc was completed in less than a week. The follow up (having moved in) has been equally excellent with great attention to detail on correct paperwork and inventory. This type of performance can only come from good management and correct staff recruitment. We thank Altin and Will for this, well done. Highly recommended.
Nigel · 18 June 2018
Agent replied · 16 June 2024
Dear Nigel, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThe Ealing team at RSK helped us find a rental property, negotiate the price and helped us with all the little extras. We were in a mad rush to move in; the whole process was completed and we had keys within two weeks. Altin and Will were very professional, personable and helpful.
I would not hesitate to recommend this Ealing RSK team and would be happy to enlist their services again in the future if I need an estate agent.
Thank you!
S · 18 June 2018
Agent replied · 16 June 2024
Dear S Hussain, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 4/5
GoogleMy experiences with RSK have been up/down - initially we found a property with them but there was some form of miscommunication and they failed to inform us of a fee that our landlord wanted to charge from our deposit - we only found out once the contract was signed !
However - I must emphasise that throughout, Han Orkoz was, and remains to date, one of the best estate agents I have come across. He genuinely takes a lot of effort, time and understanding to find a property that suits your needs. He negotiated a deal which attempted to make amends for the initial error made by RSK, and even though second time round we didn’t find a property to suit, he was professional throughout and very easy to get on with
RSK are a friendly bunch, and have good potential - just sometimes lack attention to detail (in our case anyway). Han, however, I can recommend wholeheartedly because of his sheer work ethic and very friendly personality .
Mani · 18 June 2018
Agent replied · 16 June 2024
Dear Manny, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe have had Kim Mellor managing our house for the past two years and we have been most impressed with the pleasant efficient way she has dealt with all the problems that have arisen. We have had two years of peace of mind knowing our house was being looked after by Kim and any thing that needed doing would be done quickly with Kim updating us regularly. Would recommend Kim very highly as a manager for a rented property we would definitely use her again
Keith · 18 June 2018
Agent replied · 16 June 2024
Dear Ball, We greatly appreciate you putting aside the time to submit a review about our Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThe service I have received from RSK Ealing has been outstanding from the moment I started looking for somewhere to rent and now as a current tenant! As someone who is new to London, I was not expecting to find a property and complete all of the necessary paperwork to move in in such a short space of time. Both Altin and Will took the time to listen to my requests about property characteristics, and were not pushy about sales - as many other letting agents can be! Overall, it was, and still continues to be, a very professional and friendly team. I would happily and confidently recommend RSK Ealing to anyone looking for a letting agency!
Roberta · 18 June 2018
Agent replied · 16 June 2024
Dear Roberta, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleRSK and our agent Zarq Khattak were incredibly helpful from our search, all the way to us moving in. Zarq answered any questions we had, coming back to us swiftly with anything we required. Would definitely recommend Zarq and RSK.
Alex · 17 May 2024
Agent replied · 16 June 2024
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleDuncan has been fantastic support during what could have been a very stressful time, finding a property to rent and move in within the space of 10 days.
His attentive and professional nature made the process so smooth, and has been checking in even after us moving in to ensure everything is going okay!
10/10 recommendation for Duncan and RSK👍🏼PositiveResponsiveness, Quality, Professionalism, Value
Luke · 24 August 2022
Agent replied · 16 June 2024
Dear Luke. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHan and the team did a fantastic job in helping me find the most suitable apartment, that was quick, professional and have a great value of money. Han was able to find the most suitable option for my family in a very short time with an option that exceeded my expectations. I would definitely recommend RSK and Han to family and friends.PositiveProfessionalism, Value
Sultan · 24 August 2022
Agent replied · 16 June 2024
Dear Sultan We are thrilled to hear that you are pleased with the service you have received from our Ealing office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAngelina was so so helpful. I rang up about a property that I wanted to view. Turns out I wasn't able to rent that specific property but immediately recommended me another and booked me in for a viewing as soon as she could. Amazing customer service and overall a very wholesome person. I very much appreciate the help that she gave us. 10/10!
Savannah · 24 August 2022
Agent replied · 16 June 2024
Dear Savannah, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service, above and beyond
Before putting an offer in, I was shown around several properties by Ethan. He was always on tine and knew the answer to all our questions. I really appreciated his friendliness and attitude. During the offer and exchange process, Ethan was always available to discuss and also helped move things along when my solicitors were being a bit slow. Thank you Ethan and I highly recommend RSK!
Konrad · 17 February 2022
Agent replied · 15 June 2024
Dear Konrad, Thank you for sharing your kind words about Ethan. Your comments are much appreciated. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA big thank you to RSK Ealing with particular thanks to Kealey for finding me a property before it went on the market and driving the sale forward. She kept me up to date at all times and was super proactive throughout the entire process. It was a pleasure to deal with everyone at RSK Ealing and I would be more than happy to use them in the future for lettings or sales. Thanks all!!
Anna · 17 June 2020
Agent replied · 16 June 2024
Dear Anna, Thank you for taking the time in providing such lovely comments about Kealey in our RSK Ealing office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI found RSK Ealing office's staff very attentive, professional and caring especially Edwin who was very polite, he took his time to show us 3 properties describing advantages of those in detail. He had excellent knowledge of the area as well as the current trends and values.
Although we did not find a suitable property through RSK, however i would like to thank the RSK (Ealing staff) for their care and attention to details.
MEPOUR
Mehrdad · 17 June 2020
Agent replied · 16 June 2024
Dear Mehrdad, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience with RSK Northfileds branch. They had a good selection of properties for sale and understood what would be of interest. Kerry was calm, patient and helpful throughout the process and dealt with any questions promptly to keep things moving and running as smoothly as possible in the circumstances.
P · 17 June 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave such a great review. I will ensure your comments are passed onto the team. Kind regards Sarah Tranter Custromer Relations Team
★★★★★ 5/5
GoogleThank you to Zarq who from the moment we met was so welcoming and friendly. He helped support me through the whole process, answering all my questions to guide me to securing my first place. His on-going contact and kind manner made me feel very safe and reassured all the way through. Thank you!!
Emily · 17 June 2023
Agent replied · 16 June 2024
Dear Emily, It’s great to hear that you have had a brilliant experience with our Ealing office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI mainly dealt with Rique and a few times with Bradley. Rique was really responsive and was quick to follow up on anything he promised to do without forgetting. He was also really good at pushing through the sale towards the end. Bradley was also really helpful at answering questions and had a nice manner. Overall a positive experience and would recommend.PositiveResponsiveness, Quality, Professionalism
Sarah · 17 June 2022
Agent replied · 16 June 2024
Dear Sarah, what a lovely review you have given regarding our Ealing office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWould like to say a huge thanks to Shervin from RSK for helping us to secure our flat in Ealing. His communication was great and he helped us navigate some complicated clauses in the contract. Would recommend!
William · 24 June 2024
Agent replied · 23 August 2024
Dear William, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleDucan is such a great agent! He was so helpful during the process of renting my apartment and has been really patient in assisting me with any problems we had since then. Just a lovely person all around!
Now Reeta is helping me with my new search and she is truly invested in helping me! It is great to have agents that care as much as they do!PositiveResponsiveness, Professionalism
Maiara · 24 August 2021
Agent replied · 16 June 2024
Dear Maiara, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleThat was a great experience to work with RSK, especially while working with Ishaan Badshah. He's a true professional in the letting field, responsive and ready to provide comprehensive information on property and area surroundings. Strongly recommend calling them. Thank you, team
Alexander · 17 March 2024
Agent replied · 16 June 2024
Dear Alexander,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGina has been great with helping me get the renting of my new flat sorted. Highly recommend using Robertson Smith & Kempson when looking for a new property, the whole process was smooth and easy!
Hannah · 24 July 2024
Agent replied · 23 August 2024
Dear Hannah, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 4/5
GoogleMy experience with RSK, more specifically with Gina was very transparent and helpful. She made the whole process very simple which my partner and I found so helpful. We still have work to do with the flat but that will be a breeze! Thanks again.
KABES · 11 January 2024
Agent replied · 10 January 2025
Dear KB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOur agent Michael S has been very professional and effecient. He helped us to find another property in a short period of time, which shows his capability of dealing such urgent matters. The communication has always been fluid and our questions have always been answered quickly. We highly recommend Michael and RSK.
Jeremy
ShuK · 17 June 2023
Agent replied · 16 June 2024
Dear Shuk, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBig thanks to Shervin and Millad for an amazing first-time landlord experience. They were professional and very responsive. Will definitely recommend RSK tenancy service. ⭐️⭐️⭐️⭐️⭐️
Matula · 21 December 2024
Agent replied · 27 December 2024
Dear Matula, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
★★★★★ 5/5
TrustpilotChloe Curd helped us recently with all…
Chloe Curd helped us recently with all the paperwork of a tenant change.
She was really helpful and quick.
Really nice 🙂
Bil-Lal · 21 May 2026
Agent replied · 27 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI just want to say a big thanks to Ahmed’s service whilst going on viewings, trying to cater to my needs which I really appreciate. Highly recommend RSK!
Adam · 2 November 2024
Agent replied · 9 November 2024
Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
