Robertson Smith and Kempson London reviews

★★★★★ 5/5

Google

RSK have been a great help in finding us somewhere to live for 2023. They quickly understood our needs and were able to offer nice and unique properties in the exact areas we wee looking in. Gina has been tremendous and kept us in the loop every step of the way. Even with the market being so fast paced at the moment, Gina always had a plan B! A great team to work with.

Tom · 24 August 2023

★★★★★ 5/5

Google

Asad has been excellent in helping my partner and I find a new place to live. He provided insightful advice and made considered recommendations tailored to our specific needs. Since living in London I have never had such a seamless flat-hunting experience, and I would recommend anyone who just wants to find the right place to contact Asad.

Jack · 24 July 2024

★★★★★ 5/5

Google

We’ve had a great experience working with Ahmed and his team. He has been professional, attentive, and very responsive throughout the process. His support and clear communication have made our property search much easier. We appreciate his patience and dedication, which helped us feel confident in finding the right place. Highly recommend his services!

Oleg · 24 September 2024

★★★★★ 5/5

Google

I would highly recommend RSK Ealing, especially Gina (and Ahmed). Want to express our gratitude for the exceptional support throughout the entire process of renting our apartment, communicating at each point and explaining & helping at each step, and making our relocation to our London apartment easier.

Dinil · 2 November 2024

★★★★★ 5/5

Google

I've had an excellent experience with this estate agents and Sona has been fantastic every step of the way! She has been responsive, supportive, proactive and available for any questions no matter how small or obvious they might be. She went above and beyond to make sure I was comfortable throughout the process! She even identified a suitable flat for me that had an incentive to get it within my budget. Very thankful to Sona and the team at RSK Ealing!PositiveResponsiveness, Quality, Professionalism, Value

Aman · 24 August 2022

★★★★★ 5/5

Google

Many thanks to that team at RSK for your support and hard work in finding us a rental house in Ealing. Sona was friendly, organised and knowledgable about the several properties we inspected. Once we found our perfect house she was helpful through the contracts stage along with Molly. I was surprise how smooth the contracts stage was and it was completed in a matter of days. We are now settled in, boxes unpacked and RSK helped to take out some of the stress of moving. Many thanks RSK team.

Jessica · 24 August 2022

★★★★★ 5/5

Google

Andre has been great to work with, he is one of the few agents that I found put my needs at a high priority which seems to be rare in the sector. He is easy to communicate with (articulated and honest) and always very quick to get the answers needed. He also stays on top of things, which makes everything move faster as we progress through the sale. I would recommend working with Andre if you're looking to buy a property.

Charlotte · 24 August 2022

★★★★★ 5/5

Google

Great costumer service, including advice and follow up on a daily basis. Sona was very helpful and tried her best to accommodate our requests and facilitate the whole process. Duncan was nice enough to show us a couple of properties, and we ended up choosing one. All and all, it was a pleasant experience despite market limited supply of houses at this time. Over the past few weeks, we had to deal with multiple real estate agents. This was the best.

Mansour · 24 August 2022

★★★★★ 5/5

Google

I find RSK the best state agents, by far! They always provide excellent customer care and guidance throughout the process. We have just moved in to a great property that suited all our needs (must haves, preferences, location and budget!. Our lettings agent was Ishaan Badshah and he was just AMAZING. Thank you Ishaan and team!!!

Belen · 17 May 2024

★★★★★ 5/5

Google

So far, I can only say I have been sweetly surprised and impressed with RSK’s service. We are currently in the process of finding a new property to rent after being at our present place for the last 13+ years and I wasn’t looking forward to the process, hearing many horror stories from friends and family about the competitive rental market and the cold treatment and mismanagement of affairs from estate agents in general. So much has changed over the decade and more. But Ahmed from RSK has been quite the opposite, making everything feel easy and possible so that I find myself relaxing more in this process. I have met a handful of estate agents over the last couple weeks, and Ahmed comes across as very genuine and has been very helpful, non-invasive and yet responsive. Bailey too from another branch was willing to set up a viewing of a property almost immediately after entering the office for the first time, compared to other agents that have literally moved like sloths. The RSK eagerness to support and do their best for both tenant and landlord is palpable. I can’t say that for all estate agents. I have a good feeling about a couple of properties we have seen through RSK and I trust Ahmed and his team to help us get what we are looking for.

S · 24 September 2024

★★★★★ 5/5

Google

It was a pleasure working with Duncan and his team! Duncan was diligent and responsive - he checked in regularly, making sure we were happy with the viewings. He made a conscious effort to find our family a house that ticked all our boxes, introducing new potentials even before they went on the market. My kids adored Duncan, especially my son, who kept finding one pound coins in Duncan's car, which Duncan "accidentally" dropped. Made the little guy's day every time! Thank you so much for a great experience!PositiveResponsiveness, Professionalism

Monika · 17 June 2022

★★★★★ 5/5

Google

I recently had the pleasure of finding a flat with Ruxana and Gina. Ruxana was incredibly understanding, patient and welcoming. No matter how many questions I had, she never made me feel embarrassed or overwhelmed. Similarly Gina was an absolute pleasure to interact with, she showed me around a variety of properties and was positively lovely. 10/10 couldn’t recommend the pair of them enough.

Samuel · 28 October 2023

★★★★★ 5/5

Google

We visited a few properties, and Ishaan was very helpful and patient. He answered all our questions without rushing and ensured we felt comfortable during each visit. He took the time to understand our preferences, budget, and requirements. His knowledge of the local market was impressive, and he tailored the property viewings according to our needs.

Massimo · 17 April 2024

★★★★★ 5/5

Google

This agency is great under all points of view! They were extremely helpful and quick. We have been helped by Duncan. He is professional, ready in what he is doing and understandable (especially because we had really thigh deadlines and requests). I highly recommend them, they treat you as you deserve and this is the most important point when it comes to such a stressful process as “moving house in london”. Thanks RSK, but particularly thanks Duncan!

Alice · 24 August 2022

★★★★★ 5/5

Trustpilot

RSK setting industry standard

If you are looking for a real estate 
agent that believes in the talent of their people, then you want RSK. We had a great experience with Cameron, Toby and Carla, 
who employed a targeted strategy and had several offers on the first weekend we listed. It's always wonderful to do business with talented people who have mastered their craft and Cameron is the master of his. He is charismatic, and employs an open and friendly approach where his authenticity shines through. Cameron and the team worked tirelessly behind the scenes to ensure everything went as smooth as possible. With leasehold properties there are always additional legal complications, and Cameron was proactive in facilitating delays between various parties. Cameron is professional, tenacious, honest and comes across calm and collected. It has been a pleasure doing business with him and his team. Cameron is a talented professional providing a great level of service for Robert Smith and Kempson who don't follow the industry standards, as they aim to set them, and in our recent engagement this is truely the case.

Cameron · 26 March 2022

★★★★★ 5/5

Google

I recently worked with Ahmed Khalil from RSK and was impressed by his great attitude and dedication. He was incredibly responsive, and always available to answer my questions. His friendly approach made the experience enjoyable. I highly recommend Ahmed for anyone looking to rent through RSK.

Sean · 24 September 2024

★★★★★ 5/5

Google

Great service and support throughout the process of renting, from recommending properties that match our needs and budget to finally securing the flat. Gina has been very helpful answering all our questions and getting our contract signed and would definitely recommend RSK to anyone looking to rent in Ealing.

Anna · 24 July 2024

★★★★★ 5/5

Google

The whole team was very supportive; and Millad was always available and answered all my questions. Thank you!

Theresa · 5 September 2025

★★★★★ 5/5

Trustpilot

Top Tier

Since moving into our current rental property in 2023 RSK have always gone above and beyond with their quality of service from the get go. Communication is a huge thing for me (even if there's no immediate resolution/answer acknowledgement goes a long way) and they have always communicated well especially our property manager Daisy. Very on the ball and honestly I cant say a bad word about RSK Ealing. Keep up the good work guys. People like you make us renters feel more at ease

Simone · 27 March 2025

★★★★★ 5/5

Google

RSK approached me by letter having seen within 12 hours that another agency had posted our flat on Zoopla. Usually I wouldn’t respond to that kind of approach but on this occasion I decided we had nothing to lose. It was a very good job I did as RSK were absolutely excellent. Pro-active, dynamic, professional, friendly - and very efficient. They had organised six visits within the first three days (before our preferred agency had even got (Inferior) photos up online. And one of those visits converted into what looks like excellent tenants. All was checked, signed and moved in within ten days. So we were extremely impressed and will definitely recommend them to anyone in our position.PositiveResponsiveness, Quality, Professionalism, Value

Alison · 11 January 2022

★★★★★ 5/5

Google

RSK Estate Agent, especially Shervin, exceeded our expectations! Their seamless process and Shervin's expertise made finding a flat to rent a stress-free experience. Highly recommend their services for anyone in need of a reliable agency. Shervin made sure everything happened so smoothly and all our requests were fulfilled and questions/queries answered promptly.

Gedear · 17 May 2024

★★★★★ 5/5

Google

Duncan from RSK Ealing has been a pleasure to work with. Throughout the process he has been transparent, patient and understanding of our situation - thank you! I met a few of the other agents when I visited the branch to submit a few documents, they were equally professional and helpful. I look forward to moving into my new property in the new year!

Oliver · 24 August 2023

★★★★★ 5/5

Google

Thank you to the RSK team for making the letting process as simple as possible. A special thank you to Shaniyah and Michael Mott for their professionalism and hard work in getting my property let out in a such a short space of time. I would definitely recommend RSK to other landlords who want peace of mind that their property is in good hands.

Amar · 24 August 2023

★★★★★ 5/5

Google

Gina at RSK was very diligent and professional in handling the entire referencing and tenanting process for our property this year. We also appreciate her timely assistance in offering quality service contacts for the works that needed to be undertaken by us at our property before being able to re-let it. All in all, it was a good experience dealing with RSK...thank you Gina!

Cherag · 24 August 2023