Trusted Agent profile · London
★★★★★
269 reviews across 2 platforms
28 Thames Road, London, W4 3RJ
RiverHomes's office in London, at 28 Thames Road, is rated 4.9 out of 5 across 269 reviews on two platforms, including 131 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service
River Homes provided an excellent, professional and personal service throughout the whole transaction eptiomised by Caroline Davidson who couldn't have been more helpful. I would have no hesitation recommending Caroline especially, as she was my main point of contact and nothing seemed too much trouble. Caroline together with Nick, both ensured the transaction went as smoothly as possible, not always an easy feat; many thanks to you both.
5/5
TrustpilotGet service -Caroline & Ines
We approached Riverhomes as it was local to the property my wife and I wanted to rent.From the get go we felt everything was very professional, with quick results.We had Ines visit our property, a few days after our enquiry, and this was followed up by arranging a photographer etc and having it online in a matter of weeks. Majority of viewings were done my Caroline, who was faultless - with covid-19 lingering in the air. She ensured all viewings taking place were followed precisely by the government guild-lines. I think there was approx 5/6 viewings before she managed to find us a suitable tenant, who we are very happy with. All paperwork etc was done instantly, and it’s been a few months since property has been on rent and we have had no issues.If you are looking to rent or buy, please do speak to Riverhomes, a professional service, ensuring customers satisfaction is number 1.Neil and Deb
5/5
TrustpilotHighly recommend Riverhomes properties
Highly recommend Riverhomes properties. Thanks to Tamir, Anya & others who helped us with the process.
5/5
TrustpilotFantastic agency in Chiswick!
Fantastic agency in Chiswick. Very professional & reliable management service for our rental property. Super friendly & experienced residential sales team. Both went the extra mile with our property! Highly recommend.
5/5
GoogleWe received a very professional and helpful service from Riverhomes. Philip and Sue were always friendly and available for our queries both during selling and letting processes. We would have no hesitation in recommending their services.
5/5
GoogleRiverHomes have looked after my property for a number of years. I have always found the team members in several departments to be extremely professional, friendly, reassuring and patient with various questions and requests. I would have no hesitation in recommending them.
5/5
GoogleGreat agents: they know Strand on the Green better than anyone, and Philip, Tamir and his team go the extra mile for clients all the timePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a very positive experience with River Homes. Sue was very helpful and found us the perfect tenants for our house in spite of it being a very difficult time of year ( December). Highly Recommended
5/5
TrustpilotNew to Houseboats, Excellent Experience
We were new to the concept of living on a houseboat but seeking just the right combination of boat, location and community. We never would have found our new home without Nigel Day! He was so very patient, anxious to show us many boats, including ones he told us we would not like but that it was important to see all types and locations. He was familiar with all the boats available through Riverhomes, anywhere in London. And when we found the one (which he told us in advance would be the one, as he totally understood our wishes), he arranged for us to meet other residents, and to visit several times before we made an offer. Thank you, Nigel!
5/5
TrustpilotI’m a tennant of a houseboat in Cheyne…
I’m a tennant of a houseboat in Cheyne row my experience of Riverhomes as the agents is first class so good in fact I wouldn’t rent a boat without using them as it is very complex proceedure I dealt with caroline and Lianna who were always incredibly professional and available with a vast experience the whole team made it an enjoyable experience and education
5/5
GoogleSue Day was wonderful when we sold our house this summer. She was professional, helpful, friendly and always did what she said she would do. Everyone happy! Lucy Trench and Robert Collingwood
5/5
GoogleAs a Landlord I have been with Riverhomes for over 15 years. They have always been very knowledgeable and effective. They have always found me quality tenants quickly and efficiently I have no hesitation in recommending the team. I recently rented my flat out through the Chiswick office and was very impressed with all the people working via office Sue, Beth, Phil, Sara and Annabel. After a long tenancy, the flat required some work and totally redecorating. The property management team and specifically Annabel did an excellent job coordinated the whole works from quote’s to overseeing the actual work. They have access to good quality contractors whom did an excellent job and resulted in a much improved the flat. I highly recommend Riverhomes as a quality estate agents
5/5
TrustpilotExcellent team
Annabel and Sara were super attentive and always helpful. Whenever we needed assistance with our rental they responded immediately and got things done. Highly recommend their service.
5/5
TrustpilotPurchasing a home
I recently purchased a property through Riverhomes and I have to applaud the service I received throughout - in particular from Sue who was fantastic. She went out of her way to accommodate access, deal with the legal side and act as a smooth operator between the buyer / seller. I work in the industry myself so I know how hard it can be to deliver great service on every occasion!Well done and thanks again Sue!
5/5
GoogleWe have been with Riverhomes for a number of years now and would not hesitate to recommend their services. Keep up the good work! With special thanks to Sue in Lettings & Annabel in Property Management.
5/5
GoogleGood clear professional service from the moment the offer went in to the day we got the keys. Adam was great and nothing was too much for him. We would use Riverhomes again and would recommend them!
5/5
TrustpilotPositive experience with Riverhomes.
I had a very positive and enlightening experience buying a boat from Riverhomes. I found both Caroline and Ian - who are the agents there, very helpful and kind; really going beyond the call of duty to find the perfect mooring for my boat. I feel like they were both honest and authentic people who I could absolutely trust in the process of making this purchase. I highly recommend contacting Riverhomes if you are interested in buying a boat.
5/5
TrustpilotVery much above and beyond
Francis and Phillip at RiverHomes were fantastic. Our sale turned into a saga, with quite a few twists, not always pleasant. Not only were they unstinting in their efforts to sell our house, their support and optimism when the going got a little tough was very much appreciated.They really helped us at a stressful time, and though estate agents sometimes deservedly get a bad rep, I now understand just how hard the good ones can work.Many thanks to them and their team.
5/5
GoogleRiverHomes have looked after my property for a number of years. I have always found the team members in several departments to be extremely professional, friendly, reassuring and patient with various questions and requests. I would have no hesitation in recommending them.
5/5
GoogleFantastic experience selling through River Homes. Initially tried selling through a larger agent, however once I switched to River Homes I saw that the personal support and care they offered and the quality of the potential buyers they showed round was significantly higher. Phillip in particular went above and beyond to firstly secure the sale and then make it a great experience for both us as sellers and the buyers. Would highly recommend selling with these guys if you have a house near the river!
5/5
TrustpilotFantastic experience selling through…
Fantastic experience selling through River Homes. Initially tried selling through a larger agent, however once I switched to River Homes I saw that the personal support and care they offered and the quality of the potential buyers they showed round was significantly higher. Phillip in particular went above and beyond to firstly secure the sale and then make it a great experience for both us as sellers and the buyers. Would highly recommend selling with these guys if you have a house near the river!
1/5
TrustpilotRiverhomes is simply unprofessional
If you are a tenant then Riverhomes is not suitable for you, i have rented through them a flat for 1 year then renewed for an additional year, they have failed in all matters that concern transparency and fairness when a issue arises between the landlords and tenants although the landlord didn’t sign them to manage the property and was dealing with other agencies but they wanted to win his business even if it was by being plain stupid.I recommend to compare their agreements and services with other agencies before getting any thing through them.Riverhomes is Simply unprofessional.
5/5
TrustpilotHelpful staff
Helpful staff and agency. Annabel and Ines were readily available to help any problems with had with the property. Easy to work with and efficient. Couldn’t say anything bad about the agency.
5/5
GoogleThe Riverhomes team are friendly and very professional.Sue Day Philip Cannon and Annabelle Siong made the process of finding and arranging new tenants clear straightforward and stress free.A good service worth the money.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
RiverHomes's London office has 269 reviews across two platforms: 131 on Google, 138 on Trustpilot.
RiverHomes London is rated 4.9 out of 5 across all 269 reviews, and 4.9 out of 5 on Google from 131 reviews.
RiverHomes London, 28 Thames Road, London, W4 3RJ.
