5/5
GoogleI was very happy with the helpful team from River Homes particularly Sue who was always available to answer queries and showed understanding if there were problems.
Trusted Agent profile · London
RiverHomes London reviews
★★★★★
269 reviews across 2 platforms
28 Thames Road, London, W4 3RJ
RiverHomes's office in London, at 28 Thames Road, is rated 4.9 out of 5 across 269 reviews on two platforms, including 131 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleSue was great - efficient and friendly. Very transparent in her dealings which made us feel she was representing us as a customer not just pushing us to make a decision.
5/5
GoogleI've dealt with a lot of agencies over the years and RiverHomes is definitely one of the best. They're communicative, handle issues quickly and efficiently and they're nice people! V much recommended.
5/5
TrustpilotAn excellent agent!
RiverHomes were excellent in helping us find a rental property in london. They were extremely professional and communicated with us throughout the process. They took the stress out of a property search in a very difficult market. Very impressive, professional agent, I look forward to working with them more in the future.
5/5
GoogleWas looking for a rental in London and looked at several apartments. Sue Day from River homes was great. She showed me a couple of properties, one of which had come on the market the previous day. At the end of the day I wanted to revisit one of the shortlisted properties and Sue came back late in the afternoon to show it to me again. She has been really pro active in all her dealings with respect to follow up calls/emails/queries. Brilliant follow through. Would definitely work with her again!
1/5
GoogleAn experienced agent sold the service and was promptly replaced by a much less experienced agent. Disappointing but not that surprising. Eventually they delivered a buyer after much longer than confidently asserted up front and significantly below asking. Again, disappointing but not that surprising. Then when the buyer fell away after exchange but before completion, they demanded their full fee despite the fact I only received the 10% deposit. No negotiation. No recognition that this was poor result for their client. Just smug reliance on weasel words in an ambiguous contract. They fulfilled all the worst pre conceptions of estate agents. Avoid like the plague.
5/5
TrustpilotCaroline was fantastic
Caroline was fantastic, great service and professional throughout thank you 😊
4/5
TrustpilotAll went well with the sale which was…
All went well with the sale which was remarkably stress free. Sue Day was highly efficient and professional and the rest of the staff were nice too.
5/5
TrustpilotExcellent service
Caroline Davidson was very professional and proactive throughout our negotiations. We couldn't have been in better hands. Erin Marshall was similarly proficient - communication was excellent at all times.
5/5
TrustpilotCan't recommend highly enough
I found myself looking for a rental property at very short notice after a bad experience with a well-known high street estate agency. Sue at riverhomes could not have been more helpful. All negotiations were handled with maximum transparency and minimum fuss. As a smaller office, riverhomes has a more local and personal feel: everyone in the office knew who I was and went out of their way to be accommodating.Their management team is great too.
5/5
TrustpilotFrom a former, very happy, Landlord
I was a landlord but now live in my property. Both Annabel and Sara Day provided a very professional and helpful service to me. They were always on hand to answer all my queries throughout all the years they worked for me and managed my property. I would highly 100% recommend RiverHomes to all perspective landlords.
5/5
GoogleTamir and Beth helped us to find, view and rent a flat in W4. The service offered by them - and all at River Homes - was professional and friendly; every aspect of the procedure was handled with efficiency and an eye to detail. They made the whole process stress-free and we would definitely use River Homes again and recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been both a tenant and a home buyer though riverhomes and highly recommend. Most recently purchasing our first home in the UK. Our agent, Tamir Gotfried, was extremely helpful, reliable and was always would answer any question we had. Along with Tamir, Phillip Cannon has also been on hand to answer any questions and work with the seller and seller’s solicitor to keep the process moving smoothly.
5/5
TrustpilotFantastic assistance from the beginning…
Fantastic assistance from the beginning to the end. Thoroughly recommend.
5/5
GoogleAll is well working with Riverhomes. We really appreciate the efforts of Keli, Annabel, Philip and Sue as we settle into our new community.
5/5
GoogleVery good personal service, Sue was helpful and professional. Great communication and advice. Grateful to her for finding me a wonderful flat. Highly recommend.
5/5
TrustpilotRental Process RiverHomes - Putney
I recently had the pleasure of going through a flat rental process with Caroline, and I cannot emphasize enough how exceptional their service was. From start to finish, they demonstrated an incredible level of professionalism, attentiveness, and efficiency that made the entire experience seamless and stress-free.
5/5
GoogleGreat service! Friendly team always available when we had requests to access the property. Sue was always very helpful.
5/5
GoogleThis was my first time renting and Sue and her team made it effortless and a stressful me far less tense!
5/5
GoogleRiverhomes was brilliant to deal with. Sue was absolutely fantastic! The service was excellent and the process ran very smoothly. Highly recommend!
5/5
TrustpilotVery helpful and polite
Very helpful and polite, good attitude to face issues, especially Caroline and Ines have been very efficient and ready to solve problems.
5/5
Trustpilotselling a boat in London
The only place to sell a boat in London. Rohan provided excellent professional, reliable and accurate service to sell my boat in St Kats. He knows boats and the local piers rules and regulations. He was easy to contact, replied quickly, gave honest feedback and stayed positive! Selling a boat in a tricky property market and most importantly navigating the sale to completion with the correct paperwork and timings.
5/5
GoogleSue at Riverview Homes was helpful and communicated with me throughout the process. I would happily recommend Riverview Homes.
5/5
TrustpilotA very professional, friendly service.
Tamir and Beth helped us to find, view and rent a flat in W4. The service offered by them - and all at River Homes - was professional and friendly; every aspect of the procedure was handled with efficiency and an eye to detail. They made the whole process stress-free and we would definitely use River Homes again and recommend them to others.
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Questions about RiverHomes London
How many reviews does RiverHomes London have?
RiverHomes's London office has 269 reviews across two platforms: 131 on Google, 138 on Trustpilot.
What is RiverHomes London's rating?
RiverHomes London is rated 4.9 out of 5 across all 269 reviews, and 4.9 out of 5 on Google from 131 reviews.
Where is RiverHomes's London office?
RiverHomes London, 28 Thames Road, London, W4 3RJ.
