Trusted Agent profile · London
★★★★★
294 reviews across 1 platform
102 Highbury Park, London, N5 2XE
Part of Portico, see every office.
Portico's office in London, at 102 Highbury Park, is rated 4.5 out of 5 across 294 reviews on 1 platform, including 294 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThanks for Michele from Islington office hi was so help full to move new property
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI can't speak more highly of Guy, and Portico Highbury in general for our house purchase. From our first house viewing through to our negotiations as well as keeping us informed of delays and accommodating our numerous visits (and even delivering our keys to another branch!) their service has been second to none. I wouldn't hesitate to work with Portico Highbury again.
Dear Sheena Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a wonderful experience at Portico especially with Tom Newman. He was highly communicative throughout the whole process and responsive to our questions, professional and approachable and made our moving experience feel as relaxing as it could be. Would definitely recommend. His support has been much appreciated.
Dear Liberty Shuttleworth Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a really great experience with Portico, in particular our letting agent, Tom Newman, who was always responsive, informative and lovely to deal with. Thank you so much for making an experience that many of us find stressful and difficult so smooth running!
Dear Kiyomi Taylor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePortico - Highbury are a pleasure to deal with. David Dyer was very professional & knowledgeable at each and every step of the house buying process, along with keeping me informed with regards to solicitors and parties involved on a regular basis. If you are looking for an agent, definitely get in touch and look no further!
5/5
GoogleI could not be more pleased with my experience at Portico. Matthew and the team really helped us to understand the full process and it felt as though they genuinely care about our needs, not just the traditional "in and out" job that other estate agents seem to thrive off. I would definitely recommend using them!
5/5
GoogleI was really impressed with the help I have received while I was looking for a property. Unfortunately, my offer has not been accepted, but Louis was very helpful in explaining the process. I recommend to everyone who is looking for a smooth and easy process to contact him.PositiveProfessionalism
5/5
GoogleHad a viewing scheduled recently and was shown around by Cullen who was super helpful and courteous. She ensured the whole process was seamless and provided all the necessary information without delays.
Dear Tejas Rao Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePortico have provided a great service throughout the process of letting our new apartment. Tom Newman, in particular, was an excellent agent to work with. He is friendly, highly communicative and his assistance made the process very easy. Cheers Tom!
Dear Hamish Mcculloch Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was recommended Matthew by my cousin who recently completed on a property that they purchased. They said he is friendly, honest and welcoming and that is exactly what he was! I only went on one viewing with Matthew and purchased the property, but I will definitely return to him for future purchases!
5/5
GoogleI would like to thank Parth for giving me a better understanding of the letting process and I'm absolutely in love Portico's concierge package. If you haven't spoken to them yet, I would highly recommend it, a totally hands off process for the landlord. Brilliant!
5/5
GoogleOne of the nicest property agency I had to deal with since I moved to London. Claudiu was on point with everything and manged the end to end process professionally. I couldn't recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePortico is an absolutely well organised and structured agency and easy communication. Tom Newman as my agent was always polite and took time for my concerns. I can recommend him to anyone and have never had such a great agent before.
Dear Fiona Schurter Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI'm about to move into a flat and Portico have been great help. Easy to communicate with and provide all the information you need quickly. Tom Newman showed us around the flat and has been great!
Dear Lily Newby Ricci Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI'm beyond thrilled by the outstanding service from David Dyer and the Portico team who handled each and every tedious step in switching management and then selling the property. David and Matt were always reachable, prompt and extremely helpful and cheerful with everything. I can't recommend them highly enough!
5/5
GoogleTom did a great job showing us around the flat in Belsize Park, he was punctual, polite & very professional, we enjoyed meeting him very much and we’re sure he is an absolute asset to Portico
Dear Ben Coleman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Tom at this office, super insightful tour, timely with questions, and prompt communication. Would recommend when looking for a new property.
Dear Jamie Todd-brown Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePortico and Claudiu were incredibly helpful, transparent and accessible throughout our move. Claudiu was happy to answer and explain any questions we had, take the time to support us through our application and was always readily available to sort any issues.
1/5
GoogleIt's hard to know where to start with these guys. I rented a property from them in Finsbury Park, that hadn't been professionally cleaned or decorated prior to moving in. I documented all of this and was reassured by Portico that I wouldn't be charged for cleaning or decoration etc. upon moving out. Naturally when my tenancy was up, they tried to fleece me for my entire deposit, despite the agent I'd let the flat from reassuring me that the landlady had agreed to redecorate the place for the new tenants regardless of the state I left it in. I found out during my tenancy that the person who rented before me actually worked for Portico. So clearly he trashed the place and either the landlady was kept in the dark, or she didn't want to spend money on redoing it before I moved in. If you are a tenant dealing with these guys, document absolutely everything on day 1 of moving in - take pictures and videos and ensure they are sent to Portico. If you are a landlord considering working with these guys - my advice would be not to, as they are a bunch of lying charlatans. I've just received by deposit back after raising the case with TDS.
5/5
GoogleHad a very positive experience dealing with Filiberto for a property purchase in Islington. Very responsive and helpful with any queries.
Dear Erik Hartzuiker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWent on a viewing with Tom Newman from portico Highbury, had such a good experience he’s very clued up on the current market and always there if I need a question answering.
Dear Tom Farrance Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you to Matthew, Charlotte and Claudiu who were very professional, prompt, polite and helpful. We were first time buyers and they helped us navigate the process and responded quickly when we had any questions and helped keep things moving! Thanks Portico.
2/5
GoogleHad a very poor experience trying to buy through Portico a few years ago. Whole process felt extremely pushy. We were mislead by an agent into believing a comparable property in the block had sold for them same price as what we were buying for. A few months later it came out the property had in fact sold for £30,000 less. Overall through the process we raised valid issues and were made to feel as if we were dragging our heels, once being asked, condescendingly, “you’ve never bought a property before, have you?”
5/5
GoogleInstructions from Matthew at Portico on a very complex conveyancing matter. He was prompt at chasing and also updating the client on the progress. I would highly recommend Matthew and Portico if you are looking for an efficient estate agent and speedy sale and purchase.
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