Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleInstructions from Matthew at Portico on a very complex conveyancing matter. He was prompt at chasing and also updating the client on the progress. I would highly recommend Matthew and Portico if you are looking for an efficient estate agent and speedy sale and purchase.
Naziana · 19 November 2019
★★★★★ 4/5
GoogleThey never pick up the blinking phone! They've also not confirmed an appointment, which I was told they would do. Pretty poor service so far...
(Update... evidently they are having the office rewired and agents are working from home, this is why the communication has been poor.)
Stacey · 30 July 2022
Agent replied · 30 July 2023
Dear Stacey,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe had a great experience with portico- Tom our estate agent was great helping us find out new flat- thank you for everything!
Hillary · 20 May 2024
Agent replied · 19 June 2024
Dear Hillary Dolphin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience, I was supported in my research of a new flat to rent by Cullen, who's been really professional and helpful.
Camilla · 5 June 2024
Agent replied · 19 June 2024
Dear Camilla Vecchione
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThanks to the team in Highbury that worked hard, especially Louis, we could secure a property before New Year's Eve. I highly recommend this office as they went beyond and above to make it happen for my family. Thank you
Mihaela · 28 January 2021
★★★★★ 5/5
GoogleWe have had a very positive experience with Charlotte at Portico over the last 3+ years. Very helpful, professional and gives sound advice - we highly recommend as landlords for rental property.
Sarah · 22 October 2023
Agent replied · 29 October 2023
Dear Sarah Jackson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat estate agents - was guided through the process so easily. Tom in particular is a delight to deal with. Highly recommend!
Madeline · 20 May 2024
Agent replied · 19 June 2024
Dear Madeline Connolly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe office manager Charlotte is great to work with and has always been reliable whenever we needed her!
She is hard working and always tries to help me as much she can with any queries!
Anna - currently looking for a property.
Anna · 25 March 2020
★★★★★ 5/5
GoogleExcellent service, best I’ve had with an estate agent. Full kudos to Tom who has been brilliant throughout the process.
Doulton · 20 May 2024
Agent replied · 19 June 2024
Dear Doulton Hall
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWent to view a property with Tom Newman, he was so insightful and listen to exactly what I was looking for!
Chloé · 20 April 2024
Agent replied · 19 June 2024
Dear Chloé Howe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have received great service from Portico. Anastasia, who was helping us throughout the entire process - from viewing the property until collecting the keys was very helpful, friendly and professional. I can certainly recommend Portico services to others.
Anamika · 1 January 2023
Agent replied · 30 July 2023
Dear Anamika
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a very good experience with Portico. David inspired confidence from our first meeting, and he and Mike were very helpful answering our many many questions and fielding all the issues that came up. We would use them again.
Nicola · 23 August 2019
★★★★★ 5/5
GoogleMe and my Wife would like to express our gratitude for Tom at Porticos. He made the whole process of finding our new place, easy and stress free.
Stephen · 29 October 2023
Agent replied · 19 June 2024
Dear Stephen White
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI sold my property through Portico in Highbury this year and I was extremely happy with my experience with the team. Matthew and Charlotte listed my property on the market during the crazy time of lockdown and had secured me a sale with full asking price within 2 weeks. Nothing was ever too much for them when I was asking for a million things!! They were so helpful and lovely throughout the whole process and made the experience so much easier, especially during a very stressful time. Would highly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Nulagh · 20 June 2021
★★★★★ 5/5
GoogleTom at Portico has made my first move very smooth. He found me the perfect apartment. Definitely recommend.
Cheers Tom
George · 20 February 2024
Agent replied · 19 June 2024
Dear George Bailey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a great experience with Tom Newman and Portico. Would definitely recommend to anyone looking for a flat to rent.
Jed · 21 January 2024
Agent replied · 19 June 2024
Dear Jed Oak-leigh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you Portico and a Big Thank you to Charlotte Bailey, for the fantastic service, the excellent quick responses and updates! If you you need it done, she is the one.. 6 stars from me..
Petrina · 29 July 2019
★★★★★ 5/5
GoogleParth has been amazing in helping me with advise regarding my property and what would be best for me.PositiveResponsiveness, Quality, Professionalism, Value
DAXA · 20 June 2022
★★★★★ 5/5
GoogleI don't usually write reviews, as I expect a high level of service from the people I deal with. I was truly blown away with Parth's people skills and his professional way of dealing with us. I look forward to Parth and his colleagues renting out my property in the near future and would definitely be recommending him to everyone and anyone I know that requires property services.PositiveResponsiveness, Quality, Professionalism
Apna · 20 June 2022
★★★★★ 5/5
GoogleThank you to Matthew and Charlotte, hugely professional and polite. We have been extremely impressed with the service which has been provided for us. Well done guys, you run things smoothly, efficiently and honestly.
Joe · 19 November 2019
★★★★★ 5/5
GoogleLouis has been really helpful assisting me in getting a property stress free even though i was not in the UK. Thank you for all your help!
Jhonny · 1 September 2021
★★★★★ 5/5
GoogleHad a great experience with Tom Newman last week. Very helpful. Thanks very much. Only down side is he’s an Arsenal fan
Aarron · 29 October 2023
Agent replied · 19 June 2024
Dear Aarron Smart
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe recently rented through Portico with Tom. He was a great help and very responsive to any questions we had! Would definitely recommend.
Maisy · 29 September 2023
Agent replied · 29 October 2023
Dear Maisy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent experience with Tom. Always on hand for my calls.. no matter how many times I ring him.
Will · 21 January 2024
Agent replied · 19 June 2024
Dear Will Relf
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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