Trusted Agent profile · London

Olivers Town London reviews

★★★★★ Excellent

516 reviews across 3 platforms

189 Kentish Town Road, Kentish Town, London, NW5 2JU

Olivers Town's office in London, at 189 Kentish Town Road, is rated 4.5 out of 5 across 516 reviews on three platforms, including 463 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

463

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

This office

Trustpilot logo

47

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Olivers Town, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Stephen Codner was brilliant. He was professional, courteous, experienced friendly and very flexible when it came to working around the needs of our young family. He knew the area and got us an offer from a great buyer at full asking price within 48 hrs of our property being on the market! Then he was tireless in making the sale happen, chasing the solicitor patiently throughout a delayed conveyancing process. I've already recommended him and Oliver's to several friends. Thank you!

Ailsa · 20 June 2020

5/5

Google

Highly recommend Oliver´s Town. We were first-time buyers and they helped us handle the purchase of our new home, and worked to make things move efficiently when our solicitors were not responsive and helping. Stephen and Oliver, personally, made sure there was always a clear and good communication between us and the sellers. Always looking to make sure the deal will go through in the time frame their clients and us required. The team is very serious, responsive and responsible. Thanks to them, an experience that could have been negative because of our solicitor's lack of interest, resulted in a positive experience.

Pita · 20 June 2020

5/5

Google

Mina has been absolutely brilliant throughout the letting process, providing very helpful professional advice and also full of local knowledge. She has been very communicative and always ready to help in any way she can. We cannot recommend her highly enough.PositiveResponsiveness, Quality, Professionalism

Mayra · 20 June 2021

Agent replied · 19 June 2024

Dear Mayra, Thank you for your kind words and leaving us a 5 star review, this means a lot to Mina and the team! We wish you all the best in your new home. Best wishes, Olivers Team

5/5

Facebook

Highly recommend Oliver´s Town. We were first-time buyers and they helped us handle the purchase of our new home, and worked to make things move efficiently when our solicitors were not responsive and helping. Stephen and Oliver, personally, made sure there was always a clear and good communication between us and the sellers. Always looking to make sure the deal will go through in the time frame their clients and us required. The team is very serious, responsive and responsible. Thanks to them, an experience that could have been negative because of our solicitor's lack of interest, resulted in a positive experience.

Pita · 4 February 2020

4/5

Trustpilot

Kentish Town agents

Nicolas and Susy at Olivers Town were the sellers’ agents in our transaction. They were polite, courteous, and attentive throughout our flat purchase. They also seem to be well established and knowledgeable in the area they serve.

Alan · 3 March 2026

5/5

Trustpilot

Faultless service!!!!

Faultless service!!!!Thanks so much Mina and Oliver.If anyone in Kentish Town is looking to rent their property then in my experience, look no further.A local independent team that live and work on their patch with a great feel for the area.I decided to instruct Olivers after meeting with a few other local agents. After all, they quoted the highest rental income and said they'd have the place rented in 3 days. I'm afraid the cynic in me prepared for a very different, less hopeful conversation to come in 3 days. On the contrary, they did exactly what they said they would.I have a lovely tenant who has invited me round to see what he's done with the place.Couldn't be happier. Again, many thanks Olivers and happy birthday.

Elaine · 7 January 2020

5/5

Google

Charlie is a great agent: always available for a chat, very responsive and helpful. Definitely worth considering OT when looking for a new property

Dominika · 25 July 2023

Agent replied · 19 June 2024

Dear Dominika, Thank you so much for your kind review and 5 star rating. We’re so happy to hear that you had a great experience and very much satisfied with Charlie's service. Let us know if we can do anything else for you. Olivers Town Team

5/5

Google

I can not speak highly enough about Olivers Town and Joe in particular, he has been so helpful and professional throughout the purchase of our property.

Janine · 10 August 2025

Agent replied · 9 September 2025

Dear Janine, Thank you for your kind words. We are delighted to hear that Joe provided such helpful and professional support during your property purchase. Congratulations on your new home. With regards, Olivers Town Team.

5/5

Google

Rodney mcQuillan-Keane was really friendly and signed me up for a flat within moments of me wandering into the branch in Kentish Town. I moved in four days later and am very happy with place. It's light and airy and a reasonable price. There were some teething problems with the water but within hours the plumber has been brought in and I have a new refridgerator. Kentish Town is not exorbitant and has lots of Green space and great shopping. Linda Posada is the queen of contracts, small print and getting the deal done! Very efficient

Vivienne · 21 June 2019

5/5

Google

Very professional and reliable. Absolutely fantastic service from Alina.

Andreea · 16 January 2026

Agent replied · 16 April 2026

Dear Andreea, Thank you very much for your kind words. We are really pleased to hear that you found our service professional and reliable. It means a lot to us, and we truly appreciate you taking the time to share your experience. With regards Olivers Town Team

5/5

Google

Stephen has been incredibly patient and helpful along the process of buying my flat in Kentish Town. I would certainly recommend him to anyone, particularly if you’re looking for your first home, as I was, he helped to explain all the steps along the way.

Ellie · 20 June 2020

Agent replied · 19 June 2024

Hi Ellie, thanks for your positive feedback!

5/5

Trustpilot

I had the pleasure of working with Dan…

I had the pleasure of working with Dan and Kevin throughout my recent letting process. They were extremely professional, helpful, and personable, and I trusted them to guide us through the process! We were very pleased with where we landed in our flat, thanks to their help and guidance.

Gwen · 7 October 2024

Agent replied · 22 October 2024

Dear Gwen, Thank you for your wonderful review! We're so pleased to hear that Dan and Kevin made your letting process smooth and enjoyable. It’s great to know you felt well-guided and ended up in a flat you're happy with. Many thanks, Olivers Town team

5/5

Google

Property management and accounts seem to have been working together which is great. I’ve been receiving replies quickly. Sales and lettings have been great helping me sell my property and rent/find new tenants

Brenda · 16 March 2026

5/5

Google

We had a very good experience with Oliver’s Town, particularly Mina who was very professional and helpful throughout the whole process. We really appreciated her regular communication and help with negotiating, such helped us find a property absolutely perfect for us! Thank you Mina and Oliver’s Town!

Tess · 21 June 2019

Agent replied · 19 June 2024

Hi Tess, Thank you for your feedback. We are glad to hear you've had a positive experience with Mina & our lettings team and hope you enjoy your new home!

5/5

Google

As first time buyers, we had very positive experience finding a flat with Olivers Town. Stephen Codner was efficient and responsive, which made the process much stressful than it could have otherwise been. Many thanks to the professional team!PositiveResponsiveness, Professionalism

Vera · 20 June 2021

Agent replied · 19 June 2024

Thank you so much for your kind review. It's greatly appreciated.

5/5

Google

I can't recommend Ersin enough, this is our first home and having an honest reliable Real Estate agent made such a massive difference in a process that is quite stressful. Ersin stuck with us through the whole process and went above and beyond what he needed to do. As it was our first home buy he had no problems answering my stupid questions all times of the day and even on Sunday's, as I work long hours he never had an issue talking to me late at night to make sure everything was sorted to put my mind at ease. Thank you once again Ersin for helping us get on the property ladder which was certainly made easier with your help and perseverance. Kam

Kam · 21 June 2018

5/5

Google

I was quite a way along with my search when I came across 2 adverts on the web where Olivers Town were the selling agent. Paul Tsannos was very responsive to my inquiry, listened to my requirements and the next day we saw both flats. He was honest about the pros and cons of both. We arranged a second viewing the next day for my preferred option, I made an offer and Paul took it to the seller and came back with a counter offer which we accepted. Paul was professional throughout and we are now preparing the contracts

Robert · 21 June 2018

5/5

Google

Joshua from Oliver Town was so unbelievably helpful. Even when I had issues, he was quick and helpful and went above and beyond

Rachel · 19 August 2025

Agent replied · 9 September 2025

Dear Rachel, Thank you so much for your kind words. We are delighted to hear that Joshua was able to support you and go the extra mile. We will make sure your feedback is shared with him and the team. It means a lot to know our efforts made a difference. With regards, Olivers Town Team

5/5

Trustpilot

Special mention to Joe

I want to thank the Oliver’s Town team for handling the sale of my flat. Especially to Joe who has been a consistent help and support throughout what was a lengthy process. Joe’s due diligence and chasing all helped the sale process.

Ann · 22 December 2025

5/5

Google

My experience with Mina was fantastic! She has gone the extra mile to make my move possible and find the place that I look forward to calling home. Always chatty and friendly to deal with. Couldn't recommend her more

Amelie · 20 June 2021

Agent replied · 19 June 2024

Dear Amelie, thank you for your kind words, we are glad Mina could help you find the perfect place!

5/5

Google

Fantastic experience, Umar and Stephen were both warm and professional and in regular contact to make sure things went smoothly. Highly recommended!

Ollie · 20 June 2023

Agent replied · 19 June 2024

Dear Ollie, I am happy to hear that our team provided you with excellent service. I'll make sure that they received your feedback. Thank you so much for taking the time to leave us a review Many thanks!

5/5

Google

Olivers Town has the best staff, which provides excellent customer service for their tenants. Great and friendly team, especially Steven, my favourite,

Josephine · 20 June 2023

Agent replied · 19 June 2024

Dear Josephine, Thank you so much for your five-star rating.

5/5

Google

We were struggling to get a flat with our very specific requirements and Mina was out agent who seemed to us to be on time, responding to our emails in minutes and also being friendly and funny at the same times. Felt like we've been recommended by someone but no, she took as we knew esch other from a long time. We didn't like the first flat but she did the extra mile to not giving up and came up with literally our dream flat at the same time! Everything already sorted just waiting to move in! Thank you so much Mina for your services! It was a pleasure to work with you!

Gábor · 21 June 2017

5/5

Google

Alhad helped us to find a fantastic flat in Kentish Town, and was very responsive and useful throughout the contract process. Viktoria was very helpful during the check in period too.PositiveResponsiveness, Professionalism

Benjamin · 20 June 2022

Agent replied · 19 June 2024

Dear Benjamin, Happy to hear that Alhad and Viktoria helped to find a fantastic flat for you. Enjoy your new home! Please don’t hesitate to contact us if you need further assistance. Many thanks!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Olivers Town's Google reviews

Questions about Olivers Town London

How many reviews does Olivers Town London have?

Olivers Town's London office has 516 reviews across three platforms: 463 on Google, 6 on Facebook, 47 on Trustpilot (across the whole business).

What is Olivers Town London's rating?

Olivers Town London is rated 4.5 out of 5 across all 516 reviews, and 4.6 out of 5 on Google from 463 reviews.

Has Olivers Town won any awards?

Yes. In The Trusted Agent 2026 awards: Olivers Town, London won Gold.

Where is Olivers Town's London office?

Olivers Town London, 189 Kentish Town Road, Kentish Town, London, NW5 2JU.

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