Trusted Agent profile · London

Oaks Estate Agents London reviews

4.7

★★★★★ Excellent

225 reviews across 3 platforms

172 ????? 176 Norwood Road, London, SE27 9AZ

Part of Oaks Estate Agents, see every office.

Oaks Estate Agents's office in London, at 172 ????? 176 Norwood Road, is rated 4.7 out of 5 across 225 reviews on three platforms, including 205 Google reviews rated 4.9.

Google logo

4.9 / 5

205

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with Oaks Estate Agents in Tulse Hill who helped me to purchase my 2 bedroom flat. Tyler Barnard was great in assisting me throughout the process.

Vincenzo · 5 April 2025

5/5

Google

There aren't many places that have the level of conscientiousness and diligence that Oaks have proved to have. Couldn't be happier with the service I received, and when I decide to move again, Oaks have done enough for me to not look anywhere else. A nice touch with the 'Welcome Home' mugs they bought us when we had fully moved in. (Although would have preferred a more neutral colour, but the bright red makes my wife happy so I can't really complain).

Philip · 27 August 2023

Agent replied · 26 August 2024

Hi Philip, Thank you very much for the amazing review. I cannot express enough gratitude for choosing us at Oaks, it is appreciated. Please stay in touch and all the very best for the future. Thank you, James Byrne Managing Director

5/5

Google

Thanks so much to the Oaks team for selling our property in a difficult market. Mason and the team were fantastic in both getting viewers through the door and eventually getting us a successful offer. By far the best agents we have worked with to date.

Elliot · 12 August 2024

5/5

Google

Fantastic service from start to finish. Jonathan was super helpful, communication was fast and frequent, and I felt in very safe hands as a first time buyer. Would absolutely recommend.

Tom · 27 August 2023

Agent replied · 26 August 2024

Hi Tom, Congratulations on the purchase and thank you for leaving a review, it is appreciated. I will be sure to pass this onto Jonathan. Thank you, James Byrne Managing Director

5/5

Google

Dealt with Samyul and his team who were very helpful and knowledgeable. They were highly informative and helped with all my property queries promptly. Would highly recommend Oaks. Thanks again!

Sandip · 27 August 2023

Agent replied · 26 August 2024

Hi Sandip, Thank you for the excellent review and kind recommendation, it is appreciated! I've passed it onto Samyul. Thank you, James Byrne Managing Director

5/5

Google

Thank you Samyul for making the referencing process as quick as possible!

Lowri · 5 August 2024

Agent replied · 26 August 2024

Hi Lowri, Thank you very much for the review! Thank you, James Byrne Managing Director

5/5

Google

Samyul is super friendly and very quick to reply, I highly recommend reaching out to him!

Ryan · 10 August 2025

5/5

Google

We've used Oaks for selling a property, letting a property, and buying. I've been really impressed with Oaks - communication is quick and they've always been able to seal the deal quickly. James has always made himself available for advice and gone out of his way to ensure everything goes smoothly. We've truly had an excellent experience with Oaks and wouldn't hesitate to recommend them. Their rates have also been among the best on offer.

Unmesh · 27 August 2023

Agent replied · 26 August 2024

Hi Unmesh, What a client! I've personally thoroughly enjoyed working with you and assisting you and your family with the various transactions over the last couple of years. Thank you for choosing to work with us, it is really appreciated. Please make sure you all stay in touch! Thank you, James Byrne Managing Director

5/5

Google

When looking for our new property Jean at oaks was amazing and very communicative. Once our offer was accepted, Becky was also great and efficient at sending the all the documents! Overall great service

Jack · 2 November 2024

5/5

Google

Great experience with Oaks Tulse Hill. Mason and Conal handled a complicated sale with great patience and skill. They are very experienced with selling properties in the area. They were friendly and took the time to chat through my concerns with me. Great comms in person and on WhatsApp. A much more personal touch than I've had with some of the bigger more corporate chains. When it looked like my purchase might fall through they hooked me up with their colleagues in another office who arranged a bunch of viewings in South Norwood for me, which was also a great experience. I would definitely use them again!

Alex · 24 November 2024

5/5

Google

Just completed on my sale and can’t rate Oaks highly enough (especially Jonathon and Conal). Great value, amazing service would highly recommend

Rowena · 1 October 2023

Agent replied · 26 August 2024

Hi Rowena, I really appreciate you taking the time to leave us a 5* review, it means a lot. Thank you, James Byrne Managing Director

5/5

Google

Jonathan and Conal did an outstanding job throughout our process with a bespoke approach that worked best for us and ultimately an outcome that all parties were happy with. An extremely diligent team who were present through all stages of the process to provide the support you need and displayed a genuine care for their clients and achieving an optimum outcome. We would highly recommend using this team.

Y · 31 October 2023

Agent replied · 26 August 2024

Hi Y, Thank you firstly for working with us and secondly, for leaving such a positive and thorough 5* review, it really means a lot to us. Thank you, James Byrne Managing Director

5/5

Google

Great experience selling my flat through Oaks. Thanks to Jonathan, James, Conal and the rest of the team.

Elizabeth · 30 November 2023

Agent replied · 26 August 2024

Hi Elizabeth, Thank you so much for working with us and also the 5* review, both really mean a lot. All the best and stay in touch. Thank you, James Byrne Managing Director

5/5

Google

After being on the market with another agent for months, we only had two viewings, we didn’t think we’d ever sell. Oaks knocked on our door, letting us know they had an applicant miss out on a property just like ours. We handed our notice in with our current agency, allowed Oaks to do a one off viewing&fast forward two months… My family are now in our forever home! We cannot thank Oaks in Tulse Hill enough for selling our property and helping us find everything we only ever dreamed of! If you’re looking to sell or buy, call these guys!

Ben · 27 August 2022

Agent replied · 26 August 2024

Hi Ben, If only it was this easy every time! Thank you for trusting us with the sale. All the very best to you and your family in your new home. Thank you, James Byrne Managing Director

5/5

Google

After struggling with many local agencies, I decided to work with Oaks following great feedback from a friend. They were hands on and impressive from day one, providing me with vast market insight, and producing photographs that were head and shoulders above the other agents I previously used. They were considerate of my working house in their approach, and managed to arrange a hugely successful open house, which led to 5 offers the following Monday. We finally accepted an offer 3% above the market value, and cannot thanks Oaks enough. MaxPositiveResponsiveness, Quality, Professionalism, Value

Max · 27 August 2022

Agent replied · 26 August 2024

Hi Max, We did it! It was an absolute pleasure working with you and we’re delighted that you opted for us, I know it was a tight call at the start! Stay in touch, we have an Oaks in your new neighbourhood as I’m sure you know and we look forward to seeing you around! Thank you, James Byrne Managing Director

5/5

Google

Chloe and Samyul are great to deal with, they handle everything professionally and extremely quickly. Very pleased with their service.

Arif · 16 June 2026

5/5

Google

I have been renting out my property in South Norwood for five years since moving abroad for work. I recently moved from a very bad property manager to Oaks who have been a breath of fresh air. Since initial conversations with Jack about having Oaks fully manage my property, to working with Becky on the new contract and and questions I have, my experience has been excellent. Quick responses, extremely friendly, very very helpful and accommodating. I couldn't ask for anything else and I now feel at ease knowing my property is in safe hands. Thank you Oaks! :-)

Sally · 22 September 2024

5/5

Google

Highly recommended team for property management! Dealt with Samyul Halfpenny who was extremely helpful, informative and personable! Excellent service!

Jordan · 27 August 2023

Agent replied · 26 August 2024

Hi Jordan, Thank you for taking the time to leave a review, I’m delighted you’re happy with our Fully Managed services. We really value your custom. Thank you, James Byrne Managing Director

5/5

Google

For the first time EVER, my partner and I have found estate agents with punctuality, responsiveness, efficiency, and honesty. Especially Samyul and Alison are brilliant, we're thrilled!

Tom · 17 November 2024

5/5

Google

Monika has been extremely helpful and informative.

Habbeebah · 28 April 2024

Agent replied · 26 August 2024

Hi Habbeebah, I have passed your review to Monika, it's very much appreciated! Thank you, James Byrne Managing Director

5/5

Google

Oaks have been managing my property for the last two years without any issues. Monika has been a pleasure to work with and sorts issues very quickly!

Mia · 2 November 2024

5/5

Google

Abhiram has been doing a great job. He’s ensured that we were updated with what we wanted. We didn’t have to chase him at all! Truly exemplary service!

Dnlbrrtt · 27 August 2022

Agent replied · 26 August 2024

Hi dnlbrrtt, Thank you very much for leaving Abs and Oaks such a wonderful review, it is appreciated. More importantly, thank you for choosing us to sell your wonderful family home. Thank you, James Byrne Managing Director

5/5

Google

Thanks Oaks and rentals team. I found your service to be very personable and provides efficient communication. Many thanks to Becky and Jack for all their work so far.

Daniel · 22 September 2024

5/5

Google

Thanks to Becky Moore for arranging the tenancy agreement for our flat. Good customer service, very responsive and helpful. We are very happy how swift the process was.

Aleksandra · 1 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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