Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJonathan and Conal did an outstanding job throughout our process with a bespoke approach that worked best for us and ultimately an outcome that all parties were happy with. An extremely diligent team who were present through all stages of the process to provide the support you need and displayed a genuine care for their clients and achieving an optimum outcome.
We would highly recommend using this team.
Y · 31 October 2023
Agent replied · 26 August 2024
Hi Y,
Thank you firstly for working with us and secondly, for leaving such a positive and thorough 5* review, it really means a lot to us.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleGreat experience selling my flat through Oaks. Thanks to Jonathan, James, Conal and the rest of the team.
Elizabeth · 30 November 2023
Agent replied · 26 August 2024
Hi Elizabeth,
Thank you so much for working with us and also the 5* review, both really mean a lot. All the best and stay in touch.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
TrustpilotExceptional Service from Start to Finish, Highly Recommended!
We had a fantastic experience with Oaks Estate Agents, who represented us in both our sale and purchase. They handled everything with exceptional professionalism and a genuine friendliness.
Oliver · 21 April 2026
★★★★★ 5/5
GoogleAfter being on the market with another agent for months, we only had two viewings, we didn’t think we’d ever sell. Oaks knocked on our door, letting us know they had an applicant miss out on a property just like ours. We handed our notice in with our current agency, allowed Oaks to do a one off viewing&fast forward two months… My family are now in our forever home! We cannot thank Oaks in Tulse Hill enough for selling our property and helping us find everything we only ever dreamed of! If you’re looking to sell or buy, call these guys!
Ben · 27 August 2022
Agent replied · 26 August 2024
Hi Ben,
If only it was this easy every time! Thank you for trusting us with the sale. All the very best to you and your family in your new home.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleAfter struggling with many local agencies, I decided to work with Oaks following great feedback from a friend.
They were hands on and impressive from day one, providing me with vast market insight, and producing photographs that were head and shoulders above the other agents I previously used.
They were considerate of my working house in their approach, and managed to arrange a hugely successful open house, which led to 5 offers the following Monday.
We finally accepted an offer 3% above the market value, and cannot thanks Oaks enough.
MaxPositiveResponsiveness, Quality, Professionalism, Value
Max · 27 August 2022
Agent replied · 26 August 2024
Hi Max,
We did it! It was an absolute pleasure working with you and we’re delighted that you opted for us, I know it was a tight call at the start!
Stay in touch, we have an Oaks in your new neighbourhood as I’m sure you know and we look forward to seeing you around!
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleI have been renting out my property in South Norwood for five years since moving abroad for work. I recently moved from a very bad property manager to Oaks who have been a breath of fresh air. Since initial conversations with Jack about having Oaks fully manage my property, to working with Becky on the new contract and and questions I have, my experience has been excellent. Quick responses, extremely friendly, very very helpful and accommodating. I couldn't ask for anything else and I now feel at ease knowing my property is in safe hands. Thank you Oaks! :-)
Sally · 22 September 2024
★★★★★ 5/5
GoogleHighly recommended team for property management! Dealt with Samyul Halfpenny who was extremely helpful, informative and personable! Excellent service!
Jordan · 27 August 2023
Agent replied · 26 August 2024
Hi Jordan,
Thank you for taking the time to leave a review, I’m delighted you’re happy with our Fully Managed services. We really value your custom.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleFor the first time EVER, my partner and I have found estate agents with punctuality, responsiveness, efficiency, and honesty. Especially Samyul and Alison are brilliant, we're thrilled!
Tom · 17 November 2024
★★★★★ 5/5
GoogleMonika has been extremely helpful and informative.
Habbeebah · 28 April 2024
Agent replied · 26 August 2024
Hi Habbeebah,
I have passed your review to Monika, it's very much appreciated!
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleOaks have been managing my property for the last two years without any issues. Monika has been a pleasure to work with and sorts issues very quickly!
Mia · 2 November 2024
★★★★★ 5/5
GoogleAbhiram has been doing a great job. He’s ensured that we were updated with what we wanted. We didn’t have to chase him at all!
Truly exemplary service!
Dnlbrrtt · 27 August 2022
Agent replied · 26 August 2024
Hi dnlbrrtt,
Thank you very much for leaving Abs and Oaks such a wonderful review, it is appreciated.
More importantly, thank you for choosing us to sell your wonderful family home.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleThanks Oaks and rentals team. I found your service to be very personable and provides efficient communication. Many thanks to Becky and Jack for all their work so far.
Daniel · 22 September 2024
★★★★★ 5/5
GoogleThanks to Becky Moore for arranging the tenancy agreement for our flat. Good customer service, very responsive and helpful. We are very happy how swift the process was.
Aleksandra · 1 October 2024
★★★★★ 5/5
GoogleBrilliant Team! Really know the area, got us above asking price, and helped navigate a slightly complicated process/ manage the buyers expectations well as things changed. Got viewings in quickly and swiftly, got offers very quickly and …
John · 16 December 2025
★★★★★ 5/5
GoogleWe appointed Oaks to sell our Streatham flat after being with another agent for 3 or 4 months. The Team at Oaks (Mason, Conal, etc) completely smashed it out park and found us a buyer after only three weeks!! Oaks are diligent, efficient, straight talking and don’t mess around. We are so pleased we appointed them - which allowed us to buy our new home much more quickly. Highly highly recommended!
Alistair · 1 December 2024
★★★★★ 5/5
GoogleConal was helpful, knowledgeable and professional throughout the process of buying my flat. There were some delays in exchanging and I appreciated his chasing of the various parties to try and get it over the line.
Arthur · 28 April 2024
★★★★★ 5/5
GoogleLeaving a review as a tenant to say thank you to Samyul Halfpenny- extremely helpful!
Just · 27 August 2023
Agent replied · 26 August 2024
Hi Just,
That’s kind, thank you very much. Delighted you’re happy in your home.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleWe have worked with Oaks Estate Agents for some time as a Pest Control Service provider. They are always professional and care about their clients. Thanks as always for being a pleasure to work with.
Sean (Director Pestforce)
Sean · 4 December 2025
★★★★★ 5/5
GoogleJonathan was excellent. He went above and beyond expectations. Professional service. I highly recommend.
Kirsty · 27 August 2023
Agent replied · 26 August 2024
Hi Kirsty,
I'll be sure to pass your review onto Jonathan, thank you very much for taking the time to leave it.
Thank you,
James Byrne
Managing Director
★★★★★ 1/5
TrustpilotLandlords stay away from this agency
If you are a landlord, avoid these cowboys at all costs. They will only place desperate people into your property. They will change contracts to suit tenants and when you query why their tenancy agreement does not cover basic (damage to property), they ask you to pay their solicitors to put clauses into their contract; something which all the other agencies cover. They promise you the world until they advertise your property but then will give you lie after lie by getting 5 different people to email you; this is just to try and confuse you!. They charge tenants extortionate fees, although they cannot deliver in finding them a property to live in. They put you in a positions, where potential tenants who come to view the property beg you to either take them or ask the agents to return their money.
Tessa · 13 June 2024
★★★★★ 5/5
GoogleOaks provided very good service when we bought our flat in Streatham. Conal Winson, our point of contact at Oaks, was professional, available, communicative and understanding - especially when our solicitors were none of those things. I really appreciated how much he kept us in the loop, even if there wasn't much movement to report. I couldn't recommend him enough.
Josh · 22 March 2025
★★★★★ 5/5
GoogleAmin worked extremely hard on the sale of our flat in difficult circumstances, given the covid 19 pandemic. Throughout the entire process he was dedicated, responded quickly to any query we had and was always on hand to help. Was also quick …
Martin · 16 September 2025
★★★★★ 5/5
TrustpilotVery impressed with Oaks
I used Oaks to sell my one-bed flat in Tulse Hill.
Richard · 11 June 2026
★★★★★ 5/5
GoogleI had an excellent experience using Oaks, specifically with Jonathan, Harvey and Conal. They listened and understood any concerns I had throughout the sale, and never gave me unrealistic expectations. I was impressed with how proactive and communicative they were, so the transaction went smoother and completed a lot quicker than I had anticipated.
Highly recommended!!
H · 31 October 2023
Agent replied · 26 August 2024
Hi H,
Thank you firstly for choosing to work with us and secondly, for the exceptional review. Both are really appreciated.
Thank you,
James Byrne
Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.