Newington estates London reviews

★★★★★ 1/5

Trustpilot

The Lettings Manager from this place is…

The Lettings Manager from this place is a bunch of baloney. Absolutely unprofessional!!!!!!!!!!!!!!!!!!

Cassy · 17 September 2026

★★★★★ 5/5

Google

Newington found me a lovely one bed flat in Marylebone. Friendly staff, efficient service, nice introduction to Landlord & easy handover. Very happy with my new flat. Thanks Team

Richard · 22 June 2023

★★★★★ 5/5

Google

I had a really positive experience dealing with Max. Even though I didn’t end up proceeding with the flat, he was always professional, patient and very supportive throughout a stressful search. He was responsive, clear in his communication, and genuinely tried to help me find the right place. Would definitely recommend working with him!

Luca · 26 October 2025

★★★★★ 1/5

Google

Everything was going smoothly; picked the flat, came to an agreement, pressed to put an offer, signed the contract, paid the everything i had to pay. And all of a sudden; they started to ignore my calls and emails.. i was still waiting for the landlord to sign. A month later; they come back to me saying the landlord had to sell. I found out later it was still on the market for a higher price. Completely unprofessional! Ignoring emails and calls? Led me on for over a month?? Greedy.NegativeResponsiveness, Professionalism

Catherine · 25 August 2020

★★★★★ 5/5

Google

Adam was so helpful, excellent customer service!

Abigail · 17 August 2024

★★★★★ 5/5

Google

Clem was very helpful with our search.

MAYOWA · 25 July 2024

★★★★★ 5/5

Google

Brilliant Team. Great working with Max.

Sandeep · 16 February 2026

★★★★★ 5/5

Google

Great sales people really sharp and very fast help me found a property within a week of my search outstanding service and friendly staff! Adam was perfect in assisting me in search. Would highly recommend.

Liv · 22 September 2024

★★★★★ 1/5

Google

Everything was “lovely” until the moment I signed the contract. After that, every time there was an issue with the apartment I rented out, Sanam was extremely rude and unhelpful. When Bosch washing machine stopped working, it took them almost 3 weeks (!) to replace it and I got the cheapest product in the market, very noisy and ruining my clothes. I had to live with smelly bathrooms for a year because “they don’t intend to fix the shower drainage since it is too expensive”. And all the time I was charged full rent, £4,300 for a two bedroom. I have never been treated so badly in my life. Stay away from this agency.

Financial · 23 June 2019

★★★★★ 1/5

Google

Overpromised, Underdelivered The agent promised a quick sale at a great price, but nothing about the process matched those expectations. The listing photos were poor quality, the open house was barely promoted, and I later found out important buyers weren’t even contacted. Felt like they just wanted a quick commission and didn’t care about the outcome.

Ronald · 24 August 2025

★★★★★ 5/5

Google

Professionals who work extremally efficient and well. Even if you are not physically present they will get the job done nice and easy, without any fuss or complications. Highly recommend to everyone. And I would like to highlight one individual in particular, Clement an incredible agent and a great person. If you are looking for property he'll find you the best one, at a good price and will get it done fast

Nikita · 22 June 2023

★★★★★ 5/5

Google

Amazing experience! Max was very helpful with everything and helped us to find an apartment that we loved!

Diego · 26 August 2023

★★★★★ 5/5

Trustpilot

We were provided with an excellent…

We were provided with an excellent service and were navigated very smoothly through our house rental. The staff were responsive, polite and available. Special thanks to Sanam who made the transaction an easy process and Rupert who was always on hand to help us through the process. Really appreciated!

Lee · 19 September 2023

★★★★★ 5/5

Google

Sanam and the team at Newington estates have been amazing throughout the whole process of finding me a new apartment. They have been incredibly helpful, knowledgeable, and understanding of my requirements and have removed all the stress from the moving process. They managed the previous place I was living in as well as the new one and they are equally as helpful and responsive to any questions now I'm in as when I was searching for a new place

Rokhsaneh · 23 June 2016

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. The letting agent was professional, reliable, and easy to deal with. Any queries were answered promptly, and the process was well organised. I felt supported throughout and would definitely use them again.

Rawad · 14 December 2025

★★★★★ 1/5

Google

The agency is ok-ish, it works until you have an issue. The Sanam lady is mad and to be avoided, she lies a lot too. Use them knowing you will in trouble the minute something doesn't work. Never ever, will they defend the Tenant vs the Landlord and their own interests.

Camille · 22 May 2024

★★★★★ 5/5

Google

Third time renting,eveytime ive had an excptional experence

Farhad · 25 November 2025

★★★★★ 5/5

Google

Clement from the agency was very professional and honest. Despite the housing crisis in London, he treated me with great patience. He took the time to share his knowledge and found exactly what I was looking for. I would definitely recommend the agents to friends and family.

Ekta · 25 July 2024

★★★★★ 5/5

Google

Very friendly, approachable, professional company. Ria helped me rent out my property in Marylebone. The service provided has been brilliant and would definitely recommend. Thank you Newingtons

Androulla · 22 September 2024

★★★★★ 1/5

Google

As expected, efficient sales team that treats you like royalty until you move in. Then your contact point becomes Sanam, who doesn’t even try to service the property and whose favourite mode of communication is unintelligible email rants full of typos. She’s mentioned by name in so many reviews that the fact she’s still around shows the management doesn’t care about client service. In my short time with them they have: 1/ taken over a month to replace an oven that wasn’t working when I moved in; 2/ replaced a shower head with pieces that were already rusty; 3/ left a locksmith bill unpaid (the concierge reached out to me); 4/ been litigious for the deposit only to agree to my terms once it was about to be transferred to the dispute resolution process of the DPS, a move that can only be interpreted as them thinking that they can put you under pressure if you need the money quickly. By a margin the most unprofessional letting agent I’ve ever encountered. There are plenty of respectable alternatives in the area where they operate.NegativeQuality, Professionalism

Markowitz1959 · 22 June 2021

★★★★★ 5/5

Google

Our search for an apartment in London has gone so smoothly due to the help and great recommendations of Clement at Newington Estates. Clement has quickly understood what exactly we were looking for and his follow up throughout was outstanding. I highly recommend him.

Tanya · 27 July 2024

★★★★★ 5/5

Trustpilot

We had a fantastic experience renting

We had a fantastic experience buying through Newingtons, in particular Max, having worked in the property industry for a while I found him to be informative and professional throughout. He has gone the extra mile regarding any queries post completion, which really highlights the value of working with a good estate agent. Would recommend to anyone renting in the area.

Ian · 5 January 2022

★★★★★ 1/5

Google

Worst estate agent once you rent a house there is a devil called sana shes very rude working there we took a house in seymour place never taking it from this estate agent again

Adnan · 18 December 2024

★★★★★ 5/5

Google

Clem was very attentive and responsive. Thank you for all!

Franklin · 29 March 2025