Trusted Agent profile

Newington estates London reviews

4.6

★★★★★ Excellent

268 reviews across 3 platforms

60 Upper Montagu St, London, W1H 1SN

Newington estates's London office at 60 Upper Montagu St is rated 4.6 out of 5 across 268 reviews on three platforms, including 224 Google reviews rated 4.6.

Google logo

4.6 / 5

224

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

43

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My xperience with Newington Estate Agent was excellent. They were professional, efficient, and proactive throughout the entire process. Most importantly, they successfully found a tenant in a timely manner and handled everything very smoothly. Communication was clear, and I was kept informed at every stage, which gave me peace. I would definitely recommend Newington to anyone looking for a reliable and results driven estate agent in Central London in particular Marlybone. Thank you Sam and Rhea. Ahmed Lazem

Ahmed · 16 March 2026

Agent replied · 16 April 2026

Thank you for your amazing 5* review.

5/5

Google

Five stars for Clem and his team. As a landlord having used Newingtons for many years, I’ve always had excellent service from the Marylebone office. Clem and his team certainly went above and beyond finding me a new tenant. Would thoroughly recommend them for their professionalism, effort and communication. Well done.

John · 16 March 2026

Agent replied · 16 April 2026

Thank you for your amazing 5* review.

5/5

Trustpilot

1 bedroom flat

I rented a 1 bedroom flat before the new years to come and work for a few months as i work abroad, My agent Matthew was a great help and answered all of my questions even going above and beyond by showing me links to transport and some local spots for groceries, eating in etc. Will definitely be coming back to Newington estates next time i’m on a business trip. 5 Stars.

Lucas · 30 January 2026

5/5

Google

A truly excellent service. Max was the agent I dealt with and I couldn’t have asked for a better guide to help negotiate all the issues in finding a flat.

Sally · 16 March 2026

Agent replied · 16 April 2026

Hi Sarah. Thank you for this amazing review. We hope to continue to offering you an excellent service.

5/5

Google

What a delightful service from Ria. From the beginning she proved she was extremely professional, knowledgeable and has been nothing but amazing finding tenants for my property. The quality of the tenants that Ria found are exactly what I was looking for and I will be giving all future business to Ria & the team. I highly recommend Ria to any landlord looking for a well educated property manager who always goes the extra mile. Thank you so much for your help.

Charlie · 25 July 2024

Agent replied · 24 August 2024

Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations Team

5/5

Google

I recently moved into a place managed by Ria at Newingtons and I have to say, it’s been a great experience. From the first time I reached out about the property to now living here, Ria has been super professional, quick to respond, and really helpful with everything. The team gave me all the details I needed about the property and the area, which made my decision a lot easier. They always answered my emails and calls promptly, which was awesome. Anytime there was a maintenance issue, Ria and Sanam took care of it right away. Whether it was a small fix or something bigger, they made sure it got handled fast and kept me in the loop. They really pay attention to the little things, which makes a big difference. Living at my new flat has been great, thanks to Ria and the Newingtons Team. If you’re looking for a place that’s well-managed with great customer service, I highly recommend Newingtons. They really go the extra mile to make sure everything’s perfect. Thanks, Ria and Team for making my time in London so awesome. I really appreciate everything you do!

Kizzy · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations Team

5/5

Google

I have been extremely impressed with Ria's services as my property manager. From the outset, Ria demonstrated a high level of professionalism and dedication in helping me rent out my property. She managed all maintenance issues promptly and efficiently, ensuring that everything was in perfect condition for new tenants. Ria's ability to attract quality tenants has been exceptional. The tenants she found for my property have recently renewed their lease for another two years, which speaks volumes about her ability to match the right tenants with the right property. Her attention to detail and proactive approach have made the entire process seamless and stress-free. I highly recommend Ria to any landlord looking for a reliable and effective property manager. She has exceeded my expectations in every aspect and has been a true asset to managing my property. Thank you, Ria, for your outstanding work!

Anita · 25 June 2024

Agent replied · 24 August 2024

Dear Anita, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Ruper from Newington Estate and couldn't be happier with the service provided. From the very beginning, he demonstrated exceptional professionalism, dedication, and expertise. He listened to my needs, provided valuable insights, and made the entire process smooth and stress-free. Their attention to detail and prompt communication made all the difference. I highly recommend Rupert to anyone looking for a top-notch real estate experience. Thank you for your outstanding service!

Hussein · 10 August 2024

Agent replied · 24 August 2024

Dear Hussein, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations T

1/5

Google

Last year was my first time renting through this company, a flat in Palgrave Gardens, Marylebone. There were no check-in or check-out reports provided, yet they deducted over £3,300 from my deposit upon move-out without any proper evidence …

Bernice · 16 October 2025

Agent replied · 25 December 2025

Dear Bernice Thank you for taking the time to leave a review. … More

5/5

Google

I give 5 stars to Ms Ria Gill. Over the past two years as a tenant, any issue I’ve had has been dealt with quickly and efficiently. Ria always follows up to make sure everything is resolved and checks if there’s anything else I need. Communication, whether by email or phone, is consistently warm, friendly, and professional. I feel genuinely fortunate to have an agent like him looking after my rental needs.

Mohamad · 16 February 2026

Agent replied · 16 April 2026

Dear Mohammed. Thank you for your amazing 5* review.

5/5

Google

Looking for a flat in London while being abroad can be a difficult mission. Who to trust? What's real? These were the main questions I had in my head. But Clément and the team at Newington reassured me well and took the time to show me some flats, buildings, and the neighborhood on video tours! I can't wait to come to London this September and start my new life there!

Romane · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations Team

5/5

Google

I recently rented a property through Newingtons in the heart of London, and my experience was absolutely amazing. Everyone was welcoming and professional, especially Max and Sana. I would like to especially thank Sana she is such a sweetheart and a lovely person! The way she guided me and handled the entire process was outstanding. On top of that, the property itself is excellent it’s the kind of place where I feel I could happily spend my whole life. Communication was exceptional throughout the process. They kept me informed every step of the way and were always quick to respond to any questions I had. I also highly appreciate Max for all his help and support during the process. I highly recommend Newingtons. Keep up the great work!

Shoaib · 3 May 2025

5/5

Google

Excellent service from day one. Both Clement Meguele and Sanam Mohammed have been extremely helpful, always available on the phone, answering all of our questions, and providing all the information we requested in a highly diligent manner. They made us feel very comfortable throughout the rental process and beyond. We hope to keep on dealing with both throughout my daughter’s tenure as they’re outstanding agents. Thank you Clement and Sanam in Newington London estate!!.

Anthony · 23 March 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave a wonderful 5* review. Sanam & Clement will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team

5/5

Google

We have been working with Ria Gill at Newington Estates for the 4 years. Ria and the team at Newington have provided us with a very professional service when it comes to letting our property. I especially appreciate Ria's attention to detail and responsiveness. She is always willing to go the extra mile and provide support and sound advice as needed. I highly recommend working with Ria.

Joan · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave a wonderful 5* review. Ria will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team

5/5

Google

Adam has been a fantastic help in my search for a new apartment. He's been consistently proactive in finding and showing me options that perfectly match what I'm looking for. His dedication and attention to detail have made the process much easier and enjoyable. I appreciate his professionalism and responsiveness, making me feel confident that I'll find the right place with his help.

Ismail · 17 August 2024

Agent replied · 24 August 2024

Dear Ismail, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Google

Got the number of Mr. Rupert Porpora from a trusted friend during July, 2023 which is a very busy time with students coming in from everywhere. He must’ve been in incredible demand because it took me a couple of weeks of persistently calling him before he replied over a text. I sent him my requirements over whatsapp (marylebone, 1 bed, higher floor, one of the premium buildings like Rossmore, Dorsey etc). He texted me after 3-4 days on a Thursday at 9 am with a beautiful 650 sq feet 1 bed on the 4th floor at Dorset house. I knew he wouldn’t have any trouble letting this flat so I acted fast, filled out an offer form and paid the holding deposit by 10 am! It was a pleasure working with such a professional agent in such a tricky market. As luck would have it, my offer was accepted the following Monday! Thank you Rupert. In a market, where tenants are getting cheated all around London, Newington’s reputation and professionalism are very refreshing. Other than Rupert, Max and Ria who helped me with all the legwork and paperwork are also a delight to work with. Highly highly recommend to go through them! They are honest, hardworking and most importantly not money oriented in a money crazed market! Kudos to the whole team!

Saleel · 26 August 2023

Agent replied · 21 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Ria and the team at the Marylebone branch managed to rent our property within 1 week of listing off market. I have enjoyed working with them so far and was impressed with the quality of clients they had. It makes the whole process of renting so much less stressful when you have an agent who knows their stuff, are super professional and easy to work with. Thanks Team Marylebone!

Kaiss · 23 March 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave a wonderful 5* review. Ria will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team

5/5

Google

I cannot recommend Newington Estates enough! From start to finish, the process of renting out my home was seamless and stress-free thanks to their professionalism and expertise. Max was incredibly knowledgeable about the local market and provided excellent advice on preparing my property for rental. Within just a few days, they had found me a reliable tenant, exceeding my expectations in terms of both speed and quality. Communication was exceptional throughout the process, they kept me informed every step of the way and were always quick to respond to any questions I had. Their attention to detail and genuine care for ensuring both the landlord and tenant were happy really stood out

Nadia · 1 January 2025

5/5

Google

Very helpful, friendly and considerate staff!! Sanam was truly exceptional. My backpack and keys were stolen in Brussels North station on my way back to London just before Christmas. Sanam offered great help when I was in despair. I'm extremely thankful to her. If not her efficiency and kindness, I wouldn't have been able to return home before the end of the Christmas and New Year holidays.

Yusheng · 23 January 2024

Agent replied · 21 June 2024

Thank you Yusheng for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

The whole Newington Team has been a pleasure to work with for the last year and and half! They are personable, easy to get in contact with, and very helpful! Clement was incredibly helpful with securing me a flat initially, and Sanam and Ria have been so helpful managing the lease and any issues or changes that arose. Thank you Newington for all of your help!

Sophie · 24 December 2023

Agent replied · 21 June 2024

Thank you Sophie for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Adam was a pleasure to work with. He is an excellent sales person who listened to all our needs and concerns and accommodated everything we needed and went above and beyond. We are extremely happy with the apartment we got and how easy he made the procedure compared to others. Thank you so much!

Joe · 10 August 2024

Agent replied · 24 August 2024

Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations T

5/5

Google

Adam was very on the bull with our property search me and the family been searching for a while but when we came to Newingtons and Adam took our search on found us a place within a week as needed to move fast very quick no complaints at all 5 star! 🌟 …

Mo · 10 August 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave a wonderful 5* review. Adam will be thrilled to read your kind comments. Kind regards, Amy, Customer Relations Team

5/5

Google

Adam was incredible very efficient and found me an incredible place with everything that I was looking for and also arranged viewings for me on the weekend which is very rare to find in this sector. I would highly suggest this estate agents if you’re looking to rent a property in the future.

Stephanie · 10 August 2024

Agent replied · 24 August 2024

Dear Stephanie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Amy, Customer Relations Team

5/5

Google

had an excellent experience with Newington Estate Agents from start to finish. The team were professional, responsive, and genuinely committed to achieving the best outcome for me. Their knowledge of the local market was clear, and they handled every stage of the process with efficiency and transparency. Communication was outstanding throughout I was kept fully informed, and any questions were dealt with promptly and clearly. What really stood out was their proactive approach and attention to detail, which made what can often be a stressful process feel smooth and well-managed. I would highly recommend Newington Estate Agents to anyone looking for a reliable, knowledgeable, and results-driven agency. A first-class service all round.

Amir · 16 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Newington estates's Google reviews

Questions about Newington estates London

How many reviews does Newington estates London have?

Newington estates's London office has 268 reviews across three platforms: 224 on Google, 1 on Facebook, 43 on Trustpilot (across the whole business).

What is Newington estates London's rating?

Newington estates London is rated 4.6 out of 5 across all 268 reviews, and 4.6 out of 5 on Google from 224 reviews.

Where is Newington estates's London office?

Newington estates London, 60 Upper Montagu St, London, W1H 1SN.

The Trusted Agent

Is this your office? Claim your page.