Trusted Agent profile · London
★★★★★
379 reviews across 3 platforms
27 Kensington Park Road, London, W11 2EU
Mountgrange Heritage's office in London, at 27 Kensington Park Road, is rated 4.8 out of 5 across 379 reviews on three platforms, including 253 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotImpeccable service
Impeccable service provided by Elizabeth for my rental property in North Kensington. Communication was excellent throughout. Thank you again Elizabeth.
We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleProfessional agency, Emily and Kathryn have been very responsive and helpful for finding a flat, securing an offer and signing the tenancy agreement.
Dear Loana, We are so pleased that you have had such a positive experience with the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe had transacted our business with Zoe Benson, who provided us with great service and always being there if we needed anything. We are very impressed with the professionalism and caring attitude of her service that we will use the company again in the future. A cut above the rest. Highly recommended
Dear Keith, We are extremely pleased to hear that you had such a positive experience dealing with Zoe. Thank you so much for taking the time to write your review, it really means a lot to us.
5/5
Trustpilot10/10 service from Elizabeth
10/10 service from Elizabeth, absolutely amazing. 100% recommended to all my friends and family!! Super friendly and very attentive.
We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotGreat communcation and always willing…
Great communcation and always willing to help.
5/5
Google5 stars company to liaise with. Had an outstanding service provide by Elizabeth, she went above and beyond to provide me the best client experience I could wish for.
Dear Otavio, We are so pleased that you have had such a positive experience with Elizabeth. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI’m so appreciative of the help and support Dominic showed when I unexpectedly was served notice on my flat in a crazy rental environment. I was very stressed and he was both patient and steadfast in helping me find somewhere actually better than my previous flat. I’ll be forever grateful.
Dear Patricia, We are extremely pleased to hear that you had such a positive experience dealing with Dominic. Thank you so much for taking the time to write your review, it really means a lot to us.
5/5
GoogleAs I’ve been looking for a new place a very nice lady called Diana always checks houses for me, books viewings at any minute of the day or week and consistently tries to find the best houses in my budget, she’s very helpful and professional one of the best around to be honest !!!PositiveResponsiveness, Quality, Professionalism, Value
Dear Travis, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
5/5
GoogleIt was a pleasure to work with such a great agent Alexandra and amazing agency. We were shown only quality flats were to our standards and the service was very good, quick and easy. We signed the contract and moved in without any problems. I highly recommend Mountgrange for anyone looking for a new home.PositiveResponsiveness, Quality, Professionalism
Dear Saad, I’m thrilled to hear that you had such a positive experience dealing with Alexandra, I’ll make sure your comments are fed back to her. Thank you so much for taking the time to write your review, it really means a lot to us.
5/5
GoogleIt has been a pleasure working with Chanel on our latest client search. She's proactive, responsive and knowledgeable. I wouldn't hesitate to recommend her.
Dear Abi, We are so pleased that you have had such a positive experience with Chanel and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleWe rented our home with Mountgrange Heritage - Notting Hill Estate Agents recently and we were very pleased with their supportive and professional attitude. It was a very smooth transaction and we would highly recommend them for any one looking for an agent, specifically Alexandra who has helped us through the process.PositiveResponsiveness, Quality, Professionalism, Value
Dear Didem, many thanks for taking the time to write us a review, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.
5/5
TrustpilotGreat experience with Bliss
Great experience with Bliss, answered every question I asked her and was very imformative
Dear Emily,We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
Googlehighly recommend working with Archie, he was very professional and very helpful
Dear Lynn, We are so pleased that you have had such a positive experience with Archie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotGreat rental management
Great rental management over many years, able to manage all tenant issues easily. Made being a landlord easy and stress free!
Dear Josie,We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleI have moved multiple times in London using different agents but Alexandra at Mountgrange Heritage was super helpful and I was able to secure my dream flat. The team are very professional and take all your priorities under consideration when viewing and finding different properties. I would definitely use them again the the future.
Dear Elodie, I’m thrilled to hear that you had such a positive experience dealing with Alexandra, I’ll make sure your comments are fed back to her. Thank you so much for taking the time to write your review, it really means a lot to us.
5/5
GoogleKatie H was absolutely fantastic! Would highly recommend her and will pass on her details to friends.
Dear Shreman, We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
TrustpilotFantastic experience
I had a fantastic experience with Mountgrange Heritage when selling my property in West London. Their team's professionalism and expertise made the entire process smooth and stress-free. From accurate property valuation to effective marketing, they exceeded my expectations. Their commitment to achieving the best result for me was evident throughout. I highly recommend Mountgrange Heritage to anyone looking for top-notch property services in West London.
5/5
GoogleI have worked with MGH for over 15 years both sales and lettings and find them honest, professional, knoweledgable and highly personable. I would continue to use them for both sales and lettings.
Dear Sarah, We are so pleased that you have had such a positive experience with Mountgrange Heritage and we value your feedback. Thank you so much for taking the time to write your review.
5/5
TrustpilotTop notch experience selling my…
Top notch experience selling my property with the team. Professional and very knowledgeable. Overall a great experience.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
4/5
GoogleFortunate to lease a lovely little mews flat in Holland Park - Mountgrange helped find me a pet friendly home, and was always responsive to any questions or property issues that arose during my tenancy. A little gem of an estate agency, and a refreshing change from dealing with the often smarmy 'big' high street estate agents.
Thank you for your review Mary. We're so pleased you found a pet friendly home in Holland Park through our team.
5/5
GoogleReally pleased with Archie’s support, everything was handled smoothly.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleFantastic service from Archie at Mountgrange Heritage. Friendly and professional.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
5/5
GoogleGillian Pushkarna helped me find my flat after a very long search! She understands her client's needs, is efficient, honest, straightforward and experienced. I would definitely recommend her to all my friends.
Dear Lina, We are so pleased that you have had such a positive experience with Gillian and we value your feedback. Thank you so much for taking the time to write your review.
5/5
GoogleReally grateful for all Archie’s help, handled everything brilliantly.
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Mountgrange Heritage, London won Gold.
Tell us what you need and up to 3 trusted local agents will be in touch.
