Trusted Agent profile · London

Mountgrange Heritage London reviews

★★★★★ Excellent

377 reviews across 3 platforms

27 Kensington Park Road, London, W11 2EU

Mountgrange Heritage's office in London, at 27 Kensington Park Road, is rated 4.8 out of 5 across 377 reviews on three platforms, including 253 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

253

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

118

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mountgrange Heritage, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with Mountgrange Heritage - a really professional and trustworthy company. It was a pleasure to deal with Alanna - she was so helpful and supported us throughout the process.

Harriet · 24 October 2017

5/5

Google

I have known MGH for over a decade and have found them to be the most friendly, honest and trustworthy estate agents I've encountered. The staff have always been both kind and efficient.

Christina · 24 October 2017

5/5

Trustpilot

great service

Just rented a house through them and have had a great experience. Very happy with Andrew in the remarks team, and also follow up from Linus. Great stuff.

Dominic · 3 February 2020

2/5

Google

Rating only, no written review.

Rupert · 17 March 2026

4/5

Google

Mountgrange Heritage have managed our property in London for years. They are professional and focused and, in my experience, a cut above other agencies.

Kirsty · 24 October 2018

5/5

Facebook

Mille and everyone else provided excellent customer service and were really professional. They were helpful, knowledgeable and personable. I had a really positive customer experience.

Ali · 13 June 2017

5/5

Trustpilot

Sweetest Woman Veronica:)

Dear Veronica,

Pelin · 21 January 2026

5/5

Facebook

Great service, thoroughly engaged agents that make all the different when walking through the complex process - Buyer of an apartment in W11

James · 4 November 2016

5/5

Trustpilot

Thank you so much, Alex Chapalain of Mountgrange Heritage

13 September 2025

Lizzie · 13 September 2025

Agent replied · 23 January 2026

We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.

5/5

Facebook

Excellent personalised service. The team was really helpful and professional. I definitely recommend Mountgrange Heritage.

Caroline · 16 June 2016

5/5

Trustpilot

Headache free service

Rating only, no written review.

Rupert · 22 August 2025

5/5

Google

Rating only, no written review.

Simon · 23 October 2023

Agent replied · 22 October 2024

Dear Simon, We are extremely pleased to hear that you have had such a positive experience with Mountgrange Heritage. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

Rating only, no written review.

Teresa · 23 October 2022

Agent replied · 22 October 2024

Dear Teresa, We are extremely pleased to hear that you have had such a positive experience with Mountgrange Heritage. Thank you so much for taking the time to write your review, it really means a lot to us.

5/5

Google

Rating only, no written review.

Karen · 23 October 2021

Agent replied · 22 October 2024

Dear Karen, many thanks for taking the time to rate our services, it’s very much appreciated. We are extremely pleased to hear you had such a positive experience and hope to work with you again in the future.

5/5

Google

Rating only, no written review.

Maria · 23 October 2021

Agent replied · 22 October 2024

Dear Maria, thank you sincerely for your 5* review. Glad we could help.

5/5

Google

Rating only, no written review.

Adam · 23 October 2021

Agent replied · 22 October 2024

Dear Adam, we are delighted that you thought our service warranted a 5* rating. Thank you.

5/5

Google

Rating only, no written review.

Kevin · 23 October 2020

5/5

Google

Rating only, no written review.

Charles · 24 October 2019

Agent replied · 22 October 2024

Camilla 'Thank you for your rating Charles! We hope you and Madeleine enjoy your new place and welcome to London!'

5/5

Google

Rating only, no written review.

Madeleine · 24 October 2019

Agent replied · 22 October 2024

Camilla 'Thank you for your rating Madeleine! We hope you and Charles enjoy your new home and welcome to London!'

5/5

Facebook

Rating only, no written review.

Holly · 13 February 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mountgrange Heritage's Google reviews

Questions about Mountgrange Heritage London

How many reviews does Mountgrange Heritage London have?

Mountgrange Heritage's London office has 377 reviews across three platforms: 253 on Google, 6 on Facebook (across the whole business), 118 on Trustpilot.

What is Mountgrange Heritage London's rating?

Mountgrange Heritage London is rated 4.8 out of 5 across all 377 reviews, and 4.8 out of 5 on Google from 253 reviews.

Has Mountgrange Heritage won any awards?

Yes. In The Trusted Agent 2026 awards: Mountgrange Heritage, London won Gold.

Where is Mountgrange Heritage's London office?

Mountgrange Heritage London, 27 Kensington Park Road, London, W11 2EU.

The Trusted Agent

Is this your office? Claim your page.